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From83US$ /night
Check-in
26Feb2026Select date
Check-out
27Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, Mexico, 77720
-
Close to the beach
Great
8.5
8.9
/10

Amenities

Phantom Suites offers a rooftop infinity pool with stunning views of the Caribbean Sea. The hotel includes a state-of-the-art fitness center equipped with the latest machines and free weights. Serenity is enhanced in the on-site spa, which provides a range of therapeutic treatments.

Rooms

The hotel consists of 25 spacious suites featuring contemporary accommodations with fully equipped kitchens. All suites offer large private terraces, some with breathtaking ocean views and others with picturesque garden views. Each suite includes modern amenities such as Smart TVs and high-speed internet.

Dining

Phantom Suites features an on-site restaurant that serves breakfast and lunch using locally sourced ingredients. Guests can enjoy a menu that reflects traditional Mexican flavors complemented by international dishes. The bar offers a variety of cocktails and fine wines, making it an excellent spot for evening relaxation.

Location

The hotel is conveniently located just a 5-minute walk from the famous Fifth Avenue, known for its shops and vibrant nightlife. Nearby beaches are easily accessible, allowing guests to enjoy sunbathing and water sports. The hotel's proximity to various attractions makes it an excellent base for exploring Playa del Carmen.

Wellness

The hotel's spa offers a variety of treatments focusing on relaxation and rejuvenation. Guests can choose from massages, facials, and body treatments that cater to individual needs. There is also a tranquil area designed for meditation and yoga sessions.

Highlights

Location: 5-minute walk from Fifth Avenue

Amenities: Rooftop infinity pool with ocean views

Wellness: On-site spa with therapeutic treatments

Dining: On-site restaurant serving breakfast and lunch

Rooms: 25 spacious suites with private terraces

Must-do experiences

  • Visit the local art scene at the Frida Kahlo Museum.
  • Enjoy tacos al pastor at El Fogón for an authentic taste.
  • Explore the vibrant Cozumel Ferry terminal for local artisan shops.
  • Relax at the serene Tulum beach, just a short drive away.
  • Discover the organic treasures at the Playa del Carmen Market.
View all

Select your room type

Phantom Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Suite
2 persons
435 sq. feet 
2 Double beds
Shower
Coffee machine
Suite
2 persons
380 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Suite
2 persons
435 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Phantom Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Diving
  • Snorkelling

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • Poolside snack bar

Children

  • Cots

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Public Bath

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
Show more

Phantom Suites Location

Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, Mexico, 77720
Map view
Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, Mexico, 77720
Nearby
Gallery
Tierra Huichol
600 ft
Av.10 Manzana 144
The Union
600 ft
Beach
Shangri-la's Beach
1900 ft
Restaurants
Dona Delia Ita-Mex Gourmet
700 ft
Calle 42 Entre Av 10 y 5ta Av Entre Avenida 10 y 5ta Avenida
De Local
700 ft
Av. 5ta con calle 40ta
Canalla Cocina
600 ft
5av And 40st local 6B
Colectivo Mexicano Cervecero
700 ft
5th Ave Between Calle 40 and 42
It Ganesha
100 ft
Calle 44 Corner with 1ra Avenida Norte
Balche Playa
900 ft
Quinta Av
La Cueva del Chango
1400 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Ojo De Agua Pdc
500 ft
Av. CTM 20
Las Hijas de la Tostada
1100 ft
Av. Constituyentes Between 95 And 100
PIOLA Playa del Carmen
1400 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38
Explore Playa del Carmen
Explore Local Delights
Top Attractions
Activities
Dining
Entertainment
Tierra Huichol
Tierra Huichol
2 minutes' walk
An art gallery showcasing unique indigenous art pieces and cultural artifacts from the Huichol people.
Cenote Misterio Maya
8-minute drive
A stunning natural cenote offering swimming, snorkeling, and an opportunity to experience local ecosystem.
Coco Bongo
Coco Bongo
13 minutes' walk
Famous for its vibrant nightlife, featuring spectacular shows blending music, dance, and acrobatics.
La Galeria de Playa Art Gallery
La Galeria de Playa Art Gallery
10 minutes' walk
A contemporary art gallery presenting a mix of local and international artists' works.
Snorkeling at Shangri-la's Beach
8 minutes' walk
Excellent spot for snorkeling with vibrant marine life; rental gear available nearby for convenience.
Yoga Classes at It Ganesha
1 minute' walk
Relaxing yoga sessions offered daily, suitable for all levels, promoting wellness and tranquility.
Scuba Diving Adventures
8-minute drive
Dive into the Caribbean's beautiful reefs; booking required for guided tours with experienced instructors.
It Ganesha
It Ganesha
1 minute' walk
An Indian restaurant known for its flavorful dishes and vibrant atmosphere, featuring vegetarian and vegan options.
Dona Delia Ita-Mex Gourmet
Dona Delia Ita-Mex Gourmet
3 minutes' walk
Serves delicious Mexican cuisine with fresh, local ingredients; reservations recommended for dinner.
Canalla Cocina
Canalla Cocina
3 minutes' walk
Offers a relaxed vibe with innovative dishes; famous for tacos and creative cocktails.
Mamita's Beach Club
Mamita's Beach Club
13 minutes' walk
Relaxed beach club with live music and DJs; a great spot for sunbathing or enjoying drinks by the beach.
The Union
The Union
2 minutes' walk
A lively bar featuring craft beers and cocktails, along with games and occasional live music events.
Getting around
City Centre
Playa del Carmen17 min  ·  4600 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)33 min  ·  1.7 mi
Cancun International Airport (CUN)83 min  ·  34.2 mi
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Property information and rules
Check-in
from 09:00-18:00
Check-out
from 10:00-12:00
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Number of rooms:
19
Former name
ah xok suites

Reviews and Ratings

Feedback about Phantom Suites from previous guests about their experience.
Review score
Based on 114 verified reviews
8.5/10
Great
89%
Recommend
Breakfast
5.0/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.7/10
Free Wi-Fi
8.4/10
Location
9.0/10
Paid Wi-Fi
6.6/10
Staff
9.2/10
Value for money
8.8/10
Guest reviews
based on 230 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Phantom Suites
What are the check-in and check-out times at Phantom Suites?
Check-in is at 15:00 and check-out is by 12:00.
What recreational facilities are offered at Phantom Suites?
Guests can enjoy an outdoor swimming pool and a rooftop pool offering scenic views.
How far is Phantom Suites from Playa del Carmen Beach?
The hotel is located 500 m from Playa del Carmen Beach.
What room amenities are provided at Phantom Suites?
Rooms include air conditioning, a flat-screen TV, a coffee machine, a fridge, a microwave, and a private bathroom.
Which nearby restaurants can guests visit from Phantom Suites?
Popular nearby dining options include Pizza Italia, Canalla Cocina, and El sangha-Rito, all located within 0.5 km.
What services are available for guests at Phantom Suites?
The hotel offers concierge services, a tour desk, and a paid airport shuttle service.
What is the distance from Phantom Suites to the city center?
The hotel is located 1 km from the city center of Playa del Carmen.
What type of hotel is Phantom Suites?
Phantom Suites is a 4-star hotel focusing on beach, family, and business themes.
Is Wi-Fi available at Phantom Suites?
Free Wi-Fi is provided throughout the property.
What nearby attractions can guests visit while staying at Phantom Suites?
Nearby attractions include the Church of Guadalupe, which is 1 km away, and the Playa del Carmen Maritime Terminal, located 3 km from the hotel.

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