The Phoenix Hotel Zermatt Room photoThe Phoenix Hotel Zermatt Exterior photoThe Phoenix Hotel Zermatt Exterior photo
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From243US$ /night
Check-in
04Jun2026Select date
Check-out
05Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
-
Near the Swiss Alps
Perfect
9.0
9.3
/10
4.7
4.6
/5

4-star boutique hotel in Zermatt with Matterhorn views

Location

Hotel Phoenix is situated in the tranquil Wiesti quarter of Zermatt, just a short walk from the train station and Bahnhofstrasse. The vicinity offers easy access to the bus service for the Matterhorn Glacier Paradise and Sunnegga-Rothorn lift stations, both only 1 to 2 minutes from the hotel. Guests can enjoy the serene environment while being close to local shopping and dining options.

Rooms

The hotel offers 27 beautifully appointed guest rooms, each designed with local and regional elements. Rooms vary in size from about 20m2 to 28m2, some providing stunning Matterhorn views from the balconies. Amenities in the rooms include flat-screen TVs, safe, and coffee machines, ensuring a comfortable stay.

Dining

A spacious glass-walled breakfast room allows natural light to flood in and opens onto an adjoining terrace. Guests can savor a rich buffet breakfast that includes both warm and cold dishes, available until 10:00 AM. For outdoor activities, packed lunch boxes can also be requested to facilitate guests' adventures.

Wellness and Ski Amenities

The hotel emphasizes wellness and outdoor activities, offering a ski room equipped with boot heaters for warm, dry boots in the morning. An expert tuning service is available for skiers and snowboarders, enhancing the experience on the slopes. After check-out, guests can take advantage of shower facilities to refresh before departure.

Dog-Friendly Policies

Hotel Phoenix welcomes four-legged friends, making it a great choice for pet owners traveling with dogs. Amenities cater to guests with pets, ensuring comfort for everyone during their stay. Special provisions are available to accommodate the needs of pets.

Highlights

Location: Quiet Wiesti quarter, walking distance to Bahnhofstrasse

Rooms: 27 rooms with Matterhorn views and local design elements

Dining: Glass-walled breakfast room with buffet service

Wellness: Ski room with boot heaters and tuning service

Dog-Friendly: Pets are welcome with special provisions

Must-do experiences

  • Take the Gornergrat Railway for stunning views of the Matterhorn.
  • Savor fondue at Walliserstube for an authentic Swiss dining experience.
  • Hike to Riffelalp for breathtaking alpine scenery and tranquility.
  • Explore the Matterhorn Museum for local history and cultural insights.
  • Visit the vibrant Zermatt Market for unique crafts and local treats.
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Select your room type

The Phoenix Hotel Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
280 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room
2 persons
230 sq. feet 
2 Single beds
Coffee machine
Heating
Superior Double Room
2 persons
240 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room Matterhorn View from the Balcony
2 persons
230 sq. feet 
2 Single beds
Coffee machine
Heating
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Facilities

The Phoenix Hotel Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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The Phoenix Hotel Zermatt Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Nearby Activities and Attractions
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
11 minutes' walk
Historical artifacts and exhibits detailing the region's mountaineering history. Offers guided tours on weekends.
Mountaineer's Cemetery
Mountaineer's Cemetery
11 minutes' walk
Resting place for climbers lost to the Matterhorn. A poignant site reflecting mountaineering's challenges.
St Peter's English Church
St Peter's English Church
10 minutes' walk
Charming church known for its serene atmosphere and stunning architecture. Hosts community events and services.
Gorner Gorge
Gorner Gorge
5 minutes' drive
Spectacular glacial gorge with wooden walkways and views. Perfect for photography and nature lovers.
Hiking at Gornergrat
30 minutes' walk
Amazing vistas await at Gornergrat. Guided hikes available; suitable for all skill levels, offering various trails.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park featuring zip lines and obstacle courses. Great for families and thrill-seekers; reservations recommended.
Cup's Italian Coffee House
11 minutes' walk
Cozy café known for authentic Italian coffee and pastries. Perfect for a quick bite or leisurely breakfast.
Restaurant Stockhorn
15 minutes' walk
Serves traditional Swiss cuisine with a modern twist. Reservations recommended, especially for the fondue.
Zermatt Unplugged Festival
10 minutes' walk
Annual music festival featuring local and international artists. Offers a unique blend of genres and atmospheres.
Zermatt Casino
10 minutes' walk
Elegant venue for gaming and entertainment with live shows. Suitable for adults looking to unwind after a day of activities.
Getting around
City Centre
Zermatt8 min  ·  2000 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-21:30
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Phoenix Zermatt provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
35

Reviews and Ratings

Feedback about The Phoenix Hotel Zermatt from previous guests about their experience.
Review score
Based on 188 verified reviews
9.1/10
Perfect
95%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.7/10
Location
8.9/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.6/10
Guest reviews
based on 308 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Phoenix Hotel Zermatt
How far is The Phoenix Hotel Zermatt from the city centre?
Zermatt city centre is reachable within a 10-minute walk from The Phoenix Hotel Zermatt.
What popular attractions are closest to the The Phoenix Hotel Zermatt?
Guests of the The Phoenix Hotel Zermatt can visit Zermatt-Sunnegga (6 minutes' walk from the accommodation), or Parish Church of St. Mauritius placed 9 minutes' walk away.
Is there a parking at The Phoenix Hotel Zermatt?
Guests of The Phoenix Hotel Zermatt can take advantage of a car park.
What is the earliest I can check-in at the hotel?
At the hotel, you can check in from 15:00 till 21:30 on the day of arrival.
What is the earliest and the latest I can check-out at The Phoenix Hotel Zermatt?
At The Phoenix Hotel Zermatt, you can check out from 08:00 till 11:00.
How much does it cost to stay at the Zermatt hotel?
The price for a room in the Zermatt hotel starts at $219.
What payment methods are available in The Phoenix Hotel Zermatt?
At The Phoenix Hotel Zermatt, you can pay using Visa, EC-Card, and Maestro.
Is the staff at the The Phoenix Hotel Zermatt multilingual?
Yes, the staff of the The Phoenix Hotel Zermatt speaks Dutch, German, and English.
Which facilities are available in the Zermatt hotel?
Top locations of the Zermatt hotel include a lobby area and a luggage room, whereas guests' safety will be ensured with a safe deposit box.
Check-in
04Jun2026Select date
Check-out
05Jun2026Select date
Rooms and Guests2 Guests, 1 Room