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From416US$ /night
Check-in
09Jan2026Select date
Check-out
10Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
-
Near the Swiss Alps
Perfect
9.0
9.3
/10
4.8
4.7
/5

Accommodations

Hotel Phoenix offers 27 elegantly appointed guest rooms catering to varying tastes. Room options include standard double rooms, superior double rooms, and deluxe double rooms, some featuring a Matterhorn view. Each room includes essential amenities like satellite TV, hairdryers, and private bathrooms.

Dining

A spacious glass-walled breakfast room at Hotel Phoenix provides a delightful buffet every morning, filled with both warm and cold dishes. Guests can also enjoy homemade gourmet snacks and light bites in the bar and lounge area, complete with a fireplace. Breakfast is available until 10:00 am, allowing for a leisurely start to the day.

Location

Located in the peaceful Wiesti quarter of Zermatt, Hotel Phoenix is just a short walk from the train station and the bustling Bahnhofstrasse. Access to the Matterhorn Glacier Paradise and Sunnegga-Rothorn Paradise lift stations is within a 2-minute walk. This central location makes exploring local shops and dining options convenient.

Ski and Relaxation Amenities

The hotel provides a ski room equipped with ski boot heaters, ensuring dry and warm boots for every guest. An expert tuning service for ski and snowboard equipment is also available, enhancing the skiing experience. After a day on the slopes, guests can unwind in the inviting lounge area by the fireplace.

Pet-Friendly Policies

Hotel Phoenix welcomes dogs, allowing furry friends to join guests during their stay. This pet-friendly policy enhances the travel experience for those who prefer to bring their pets along. Additional thoughtful services are available to ensure both pets and their owners are comfortable.

Highlights

Location: quiet Wiesti quarter, easy access to ski lifts

Rooms: 27 elegantly appointed guest rooms

Dining: delicious buffet breakfast until 10:00 am

Ski: expert tuning service for ski equipment

Pet-Friendly: dogs are welcome in the hotel

Must-do experiences

  • Take the Gornergrat Railway for stunning views of the Matterhorn.
  • Savor fondue at Walliserstube for an authentic Swiss dining experience.
  • Hike to Riffelalp for breathtaking alpine scenery and tranquility.
  • Explore the Matterhorn Museum for local history and cultural insights.
  • Visit the vibrant Zermatt Market for unique crafts and local treats.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
26 m² 
2 Single beds
Shower
Coffee machine
Standard Double Room
2 persons
21 m² 
2 Single beds
Shower
Coffee machine
Superior Double Room
2 persons
22 m² 
2 Single beds
Shower
Coffee machine
Triple Room
2 persons
28 m² 
3 Single beds
Coffee machine
Heating
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Leisure/ TV room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
580 m
Castor Mountain
580 m
Murmeli Brunnen
580 m
Restaurants
Cup's Italian Coffee house
870 m
Kirchstrasse 44
Explore Zermatt
Nearby Activities and Attractions
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
11 minutes' walk
Historical artifacts and exhibits detailing the region's mountaineering history. Offers guided tours on weekends.
Mountaineer's Cemetery
Mountaineer's Cemetery
11 minutes' walk
Resting place for climbers lost to the Matterhorn. A poignant site reflecting mountaineering's challenges.
St Peter's English Church
St Peter's English Church
10 minutes' walk
Charming church known for its serene atmosphere and stunning architecture. Hosts community events and services.
Gorner Gorge
Gorner Gorge
5 minutes' drive
Spectacular glacial gorge with wooden walkways and views. Perfect for photography and nature lovers.
Hiking at Gornergrat
30 minutes' walk
Amazing vistas await at Gornergrat. Guided hikes available; suitable for all skill levels, offering various trails.
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park featuring zip lines and obstacle courses. Great for families and thrill-seekers; reservations recommended.
Cup's Italian Coffee House
11 minutes' walk
Cozy café known for authentic Italian coffee and pastries. Perfect for a quick bite or leisurely breakfast.
Restaurant Stockhorn
15 minutes' walk
Serves traditional Swiss cuisine with a modern twist. Reservations recommended, especially for the fondue.
Zermatt Unplugged Festival
10 minutes' walk
Annual music festival featuring local and international artists. Offers a unique blend of genres and atmospheres.
Zermatt Casino
10 minutes' walk
Elegant venue for gaming and entertainment with live shows. Suitable for adults looking to unwind after a day of activities.
Getting around
City Centre
Zermatt8 min  ·  600 m
Airports
Sion Airport (SIR)116 min  ·  76.9 km
Agno Airport (LUG)243 min  ·  161.7 km
Train
Zermatt railway station6 min  ·  500 m
Train2 min  ·  100 m
Bus
Bus stop17 min  ·  11.3 km
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28
FAQs
About Hotel Phoenix
What is the check-in and check-out time at Hotel Phoenix?
Check-in is at 15:00 and check-out is by 10:30.
What dining options are available at Hotel Phoenix?
The hotel features a bar and lounge area for relaxation and many nearby restaurants, including Christiania Restaurant (0.5 km) and CERVO Puro (0.5 km).
How far is Hotel Phoenix from the train station?
The hotel is a 10-minute walk from the train station.
What amenities are included in the rooms at Hotel Phoenix?
Rooms are equipped with flat-screen TVs, safes, sound-proofed windows, hairdryers, and free Wi-Fi.
What recreational activities does Hotel Phoenix offer?
Guests can enjoy hiking, skiing, and golfing in the surrounding areas.
How close is Hotel Phoenix to major attractions?
Nearby attractions include Matterhorn Glacier Paradise (accessible via bus service) and hiking trails.
Does Hotel Phoenix offer breakfast?
A rich buffet breakfast is served daily for an additional charge of 25 CHF.
What type of ambiance can guests expect at Hotel Phoenix?
The hotel radiates a cozy, homely atmosphere while featuring modern design elements using natural materials.
Is there a fitness center available at Hotel Phoenix?
The hotel includes a fitness center for guests to use.
What leisure facilities are available at Hotel Phoenix?
The hotel has a shared lounge for relaxation and offers ski storage.

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