Playa Caracol Hotel & Spa Veracruz Exterior photoPlaya Caracol Hotel & Spa Veracruz Exterior photoPlaya Caracol Hotel & Spa Veracruz Exterior photo
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From54US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Mocambo 526, Veracruz, Mexico
-
Next to Mocambo Beach
Great
8.3
8.0
/10
4.0
/5

Accommodations

Playa Caracol Hotel & Spa offers 117 guest rooms designed with comfort and convenience in mind. Guests can choose from options like Standard Rooms or spacious Family Suites, accommodating up to six guests. Each room includes amenities such as air conditioning, TVs, and balconies with views of the beach or gardens.

Dining

The hotel provides all-inclusive dining options with a variety of meal plans. On-site, the Caracol restaurant serves a selection of Mexican and international cuisine using fresh local ingredients. Guests can enjoy beverages from the bar, which offers both alcoholic and non-alcoholic options.

Wellness and Spa

Playa Caracol Hotel & Spa includes a full-service spa offering wellness treatments to rejuvenate guests. The spa features massage therapy, skin treatments, and beauty services focused on relaxation. Additionally, a fitness center is available for guests looking to stay active.

Activities and Entertainment

The hotel offers a variety of activities such as pool games and beach volleyball to engage guests. Children can enjoy a dedicated playground area featuring various fun equipment. Evening entertainment events are also organized regularly to enhance guest experiences.

Location

Situated along the coastline of Veracruz, Playa Caracol Hotel & Spa provides beachfront access to the warm waters of the Gulf of Mexico. The property is conveniently located near local attractions and historic sites, allowing guests to explore the area easily. Nearby recreational opportunities include water sports and cultural experiences.

Highlights

Location: Beachfront access along the Gulf of Mexico

Rooms: 117 guest rooms, Family Suites available

Dining: Caracol restaurant with diverse cuisine

Wellness: Full-service spa and fitness center

Activities: Pool games and beach volleyball

Entertainment: Evening entertainment events

Must-do experiences

  • Taste fresh seafood at La Parroquia for the best coffee.
  • Visit the ancient ruins of El Tajín just a short drive away.
  • Explore the vibrant Veracruz Aquarium for an aquatic adventure.
  • Stroll through the bustling Mercado Municipal for local crafts.
  • Experience traditional jarabe tapatío dance at Museo de la Ciudad.
View all

Select your room type

Playa Caracol Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
175 sq. feet 
2 Double beds
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Playa Caracol Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area

Spa & Leisure

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Experience the rich flavors of regional and international cuisine at Playa Caracol Hotel & Spa, where each dining venue invites guests to indulge in authentic culinary delights. From casual beachside meals to comforting family dining, every meal promises a taste of local culture.
Playa Caracol Hotel & Spa Veracruz Restaurant photo
Playa Caracol Hotel & Spa Veracruz Restaurant photo
Playa Caracol Hotel & Spa Veracruz Restaurant photo

La Villa del Pescador

regional cuisine
Ambiance
family-friendly setting that wraps diners in warmth and comfort, perfect for both intimate meals and lively gatherings.
Key Offerings
Highlighting the essence of local flavors, this restaurant is known for its richly prepared dishes that celebrate the vibrant culinary traditions of the area.
Reservation
Not needed.
Open daily from 7:00 AM to 10:00 PM.

Playa Caracol Restaurant

traditional regional and national dishes
Ambiance
casual dining atmosphere with inviting decor that reflects local heritage, making it a delightful place for families and friends to gather.
Key Offerings
Enjoy an array of classic dishes that showcase national ingredients, marrying tradition with comfort in every bite.
Reservation
Not needed.
No specific hours mentioned.

Beach Club

casual beach dining
Ambiance
relaxed beachside setting with stunning ocean views, perfect for soaking up the sun while enjoying a meal.
Key Offerings
Savor light bites and refreshing drinks as the sound of the waves fills the air, an ideal locale for leisurely afternoons.
Reservation
Not needed.
No specific hours mentioned.

Lobby Bar

light snacks and beverages
Ambiance
cozy indoor lounge featuring comfortable seating, a perfect spot to unwind with a drink after a day of exploring.
Key Offerings
Sample a variety of cocktails and snacks that enhance moments of relaxation and conversation among friends.
Reservation
Not needed.
No specific hours mentioned.

Playa Caracol Hotel & Spa Location

Avenida Mocambo 526, Veracruz, Mexico
Map view
Avenida Mocambo 526, Veracruz, Mexico
Nearby
Mall
Playa Mocambo Free
1500 ft
Restaurants
Villa Rica Mocambo
400 ft
Av Mocambo 527
Restaurante Bar Gandara
800 ft
Calle Calzada Mocambo 12
Fogon Do Brasil
800 ft
Interior De Plaza Mocambo
La Intimidad
3300 ft
Viveros La Playa
Explore Veracruz
Explore the Vibrant Surroundings
Top Attractions
Activities
Dining
Entertainment
WTC Veracruz
WTC Veracruz
10 minutes' walk
A prominent convention center hosting events, with stunning architecture and panoramic views from its observation deck.
Puerta de Alcala Veracruz
Puerta de Alcala Veracruz
8 minutes' walk
Historical monument highlighting Veracruz's colonial past, perfect for photo opportunities in the surrounding park.
Plaza Vela
Plaza Vela
10 minutes' walk
A modern shopping plaza featuring shops, cafes, and entertainment options, ideal for families and casual outings.
Playa Mocambo
6 minutes' walk
A popular local beach with calm waves and soft sand, great for sunbathing, swimming, and enjoying beachside snacks.
Water Sports at Playa Mocambo
6 minutes' walk
Thrilling options like jet skiing and banana boat rides available. Rentals easily accessible at the beach.
Yoga Classes at Nearby Studios
10 minutes' drive
Relaxing yoga sessions available at local studios, suitable for all levels. Booking recommended during peak hours.
Villa Rica Mocambo
Villa Rica Mocambo
2 minutes' walk
Seafood restaurant known for its fresh dishes and ocean views. Ideal for casual meals with family or friends.
Restaurante Bar Gandara
Restaurante Bar Gandara
3 minutes' walk
Casual bar and dining experience offering local flavors and international cuisine. Great for a relaxed dinner.
Cinebox Black
Cinebox Black
15 minutes' walk
A modern cinema showcasing the latest films, perfect for families and couples looking for entertainment.
Big Bola Casinos Veracruz
30 minutes' walk
Casino featuring various gaming options, live entertainment, and bars, offering an exciting nightlife experience.
Getting around
City Centre
Veracruz9 min  ·  3.5 mi
Airports
General Heriberto Jara (VER)17 min  ·  7.0 mi
El Lencero (JAL)149 min  ·  61.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Number of rooms:
21

Reviews and Ratings

Feedback about Playa Caracol Hotel & Spa from previous guests about their experience.
Review score
Based on 729 verified reviews
8.0/10
Great
81%
Recommend
Breakfast
9.3/10
Cleanliness
8.2/10
Comfort
8.2/10
Facilities
7.9/10
Free Wi-Fi
6.8/10
Location
8.8/10
Paid Wi-Fi
6.1/10
Staff
7.9/10
Value for money
7.7/10
Guest reviews
based on 1179 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Playa Caracol Hotel & Spa
What is the location of Playa Caracol Hotel & Spa in relation to General Heriberto Jara Airport?
Playa Caracol Hotel & Spa is located 5 km from General Heriberto Jara Airport, approximately a 15-minute drive.
How far is Playa Caracol Hotel & Spa from the Castle of San Juan de Ulúa?
The hotel is 9 km from the Castle of San Juan de Ulúa.
What are the main facilities available at Playa Caracol Hotel & Spa?
Facilities include a seasonal outdoor swimming pool, private beach access, a spa, fitness center, and on-site dining.
Does Playa Caracol Hotel & Spa have on-site dining options?
Playa Caracol Hotel & Spa features an on-site restaurant, La Villa del Pescador, which specializes in regional cuisine.
What room amenities can guests expect at Playa Caracol Hotel & Spa?
Rooms are equipped with air conditioning, free Wi-Fi, flat-screen TVs, and private bathrooms with complimentary toiletries.
What amenities are available for families at Playa Caracol Hotel & Spa?
The hotel offers a children's playground, a children's pool, and a kids' menu.
What are the check-in and check-out times at Playa Caracol Hotel & Spa?
Check-in is at 15:00 and check-out is by 12:00.
What spa services does Playa Caracol Hotel & Spa offer?
The spa offers a range of treatments including massages with snails, hot stone therapy, and beauty treatments.
What recreational activities can guests enjoy at Playa Caracol Hotel & Spa?
Guests can enjoy activities including water sports, and access to the beach and swimming pool.
What safety features are available at Playa Caracol Hotel & Spa?
Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits.

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