The Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photo
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From220US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
-
Near the historic Old Town
Great
8.6
8.8
/10
2.0
/5

Location

The Cloud One Hamburg-Kontorhaus is strategically located near the Binnenalster, providing easy access to the city's major attractions. It is within walking distance of Hamburg's main train station, making travel convenient. The hotel is also situated close to the historic Kontorhausviertel, allowing guests to explore its unique architecture.

Rooms

The hotel offers a variety of rooms, including spacious double rooms and cozy single rooms with views of either Hamburg's harbor or the Alster lake. Each room is designed in a contemporary style, catering to both business and leisure travelers. Regular updates to the rooms ensure a fresh experience for all guests.

Dining

Breakfast includes locally sourced honey and cheese from a World Cheese Award winner, reflecting Hamburg's culinary heritage. The on-site Panorama Bar on the rooftop terrace serves local beer in the evening, providing a relaxed space to unwind. Guests can enjoy a range of dining options within easy reach of the hotel.

Family-Friendly Amenities

The hotel is welcoming to families, ensuring that children also enjoy their stay. Recommendations and tips for family-friendly activities are available from the staff. The local area has plenty of activities suitable for all ages, providing a variety of options for children to explore.

Transportation

The hotel's convenient location near Hamburg's main train station allows for easy public transport access to the city. A limited number of parking spaces are available if guests choose to travel by car. Additionally, a bicycle rental service encourages exploration of Hamburg at a leisurely pace.

Highlights

Location: Close to HafenCity and the Kontorhausviertel

Rooms: Spacious double rooms with views of the harbor

Dining: Locally sourced breakfast ingredients

Transportation: Bicycle rental service available

Must-do experiences

  • Stroll through the historic Speicherstadt at sunset for stunning views.
  • Savor a Franzbrötchen at Café Paris, a true Hamburg pastry delight.
  • Visit the Miniatur Wunderland for the world's largest model railway.
  • Explore the Elbphilharmonie; catch free concerts in the plaza area.
  • Wander the Schanze district for vibrant street art and local boutiques.
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Select your room type

The Cloud One Hamburg-Kontorhaus Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
2 persons
1 King-size bed
Standard King Room
2 persons
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
2 Single beds
Shower
Heating
Standard Queen Room
2 persons
1 Queen-size bed
Shower
Heating
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Facilities

The Cloud One Hamburg-Kontorhaus Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Dining

  • Snack bar
  • Bar/ Lounge area

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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The Cloud One Hamburg-Kontorhaus Hotel Location

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Map view
Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Nearby
Fischertwiete 2
Speicherstadt and Chilehaus with Kontorhaus District
900 ft
Church
St. Peter's Church
800 ft
Church
St. Catherine's Church
1400 ft
Mall
Town Hall
1800 ft
Alter Wandrahm 4 Speicherstadt
Dialog in the Dark
2000 ft
Messberg 1
CHOCOVERSUM Chocolate Museum
1300 ft
Shopping Area
Europa Passage
1500 ft
Altstadt
Cremon
1300 ft
Adolphsplatz
Hamburg Stock Exchange
2000 ft
Church
Hauptkirche St. Jacobi
700 ft
HamburgGermany
Moenckebergstrasse Shopping
1100 ft
HamburgGermany
Monckebergstrasse
700 ft
Restaurants
Perle Restaurant
900 ft
Hopfensack 26
Mi-chii
400 ft
Kleine Reichenstr. 1
Burgerlich
300 ft
Gaensemarkt 43
Brooklyn Burger Bar
800 ft
3 Alter Fischmarkt
Sausalitos Hamburg
700 ft
Burchardplatz - Im Chile Haus B Fischertwiete 2 20095 Hamburg
Einstein City
900 ft
Schopenstehl 32
Herr Kwong
600 ft
Burchardstr. 16
Groninger
1600 ft
Willy-Brandt-Str. 47
Explore Hamburg
Explore Hamburg
Top Attractions
Activities
Dining
Entertainment
Museum of Art and Crafts Hamburg
Museum of Art and Crafts Hamburg
10 minutes' walk
A rich collection of decorative arts and design. Notable for free admission on Thursdays and engaging guided tours.
Hamburger Kunsthalle
Hamburger Kunsthalle
9 minutes' walk
An impressive art museum housing medieval to contemporary works. Hosts special exhibitions and guided tours regularly.
Speicherstadt and Chilehaus with Kontorhaus District
Speicherstadt and Chilehaus with Kontorhaus District
4 minutes' walk
Historic warehouses showcasing stunning architecture. UNESCO World Heritage site known for its picturesque canals and brick buildings.
Biking along the Alster
5 minutes' walk
Scenic biking routes around the Alster lakes. Bike rentals available nearby for all skill levels. Perfect for outdoor lovers.
Dialog in the Dark
Dialog in the Dark
7 minutes' walk
Unique sensory experience in complete darkness. Guided tours enhance understanding of visual impairments. Booking in advance is recommended.
Perle Restaurant
Perle Restaurant
4 minutes' walk
Charming eatery featuring local cuisine. Known for fresh seafood and creative regional dishes. Reservations recommended.
Burgerlich
Burgerlich
1 minute' walk
Casual burger joint with gourmet options. Signature dishes include diverse burger toppings and fun sides. Great for families.
Reeperbahn
Reeperbahn
30 minutes' walk
Vibrant nightlife district with bars and clubs. Hosts live music and events, popular for its lively atmosphere. Great for night owls.
HafenCity
HafenCity
16 minutes' walk
Dynamic urban area with cafes and cultural venues. Enjoy family-friendly events and stunning waterfront views.
Getting around
City Centre
Hamburg8 min  ·  2000 ft
Airports
Hamburg (HAM)19 min  ·  7.5 mi
Hamburg Finkenwerder (XFW)33 min  ·  13.4 mi
Train
Hamburg Central Station10 min  ·  2700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 24.50 per person per day. 
Pets
Pets are allowed on request.
Number of rooms:
443

Reviews and Ratings

Feedback about The Cloud One Hamburg-Kontorhaus Hotel from previous guests about their experience.
Review score
Based on 4585 verified reviews
8.4/10
Great
91%
Recommend
Breakfast
7.8/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.4/10
Paid Wi-Fi
6.8/10
Staff
8.9/10
Value for money
8.0/10
Guest reviews
based on 4585 reviews
8.4/10
based on 9942 reviews
8.6/10
William from United States
Single
Standard King Room
3 nights in November 2025
|
Reviewed:February 02, 2026
8.7/10

Impressed by this Stay

prompt servicemodern amenitiesconvenient access
The staff provided prompt and helpful service. My room was clean and well-kept with modern amenities. The location provided convenient access to nearby attractions. This made sightseeing easy. I used the gym, and I found it adequately equipped for a workout.
Location
9/10
The hotel is near multiple public transportation options. Several restaurants and shops are within easy walking distance. This offers many dining and shopping choices. The central location is advantageous for exploring key landmarks.
Facilities
8/10
The hotel offers a well-equipped fitness center. A rooftop bar provides panoramic city views. The lobby area includes comfortable seating and a modern design. This enhances the overall ambiance.
Dining
9/10
The breakfast buffet features a wide selection of hot and cold items. Fresh, local ingredients are used in many dishes. The bar offers a variety of cocktails and snacks throughout the day.
0 Helpful
|
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Dave from United Kingdom
Business traveller
Standard Queen Room
3 nights in November 2025
|
Reviewed:February 01, 2026
9.0/10

a fantastic stay!

charming designcomfortable bedefficient cleaning
I found the room's design charming. the bed was comfortable. I slept soundly. the daily cleaning service was efficient. They aired the room thoroughly!
The noise from the street at night was noticeable. Earplugs helped a bit.
Facilities
9/10
The lobby boasts a luxurious bar. It's perfect for unwinding after a long day. easy access to the train makes travel simple. the location is superb for exploring.
Rooms
8/10
The room was notably clean. I appreciate the attention to detail. it had new fixtures and large windows. i found it sufficient, but some may find it compact.
Service
10/10
The staff was helpful. They focused on solutions. check-in and check-out were quick and efficient. the personnel did their job well. they were friendly!
Dining
9/10
The rooftop bar is a highlight. It offers a relaxed atmosphere. i enjoyed drinks there after sightseeing. the bars, both downstairs and on the roof, were great.
0 Helpful
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John from United Kingdom
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed:January 22, 2026
6/10

mixed feelings about my stay

small roommissing coffee maker
the room was quite small. it felt cramped with my luggage. also, there was no coffee maker. i expected at least that much.
0 Helpful
William from United Kingdom
Business traveller
Standard Queen Room
3 nights in November 2025
|
Reviewed:January 05, 2026
8.6/10

Central Stay, Efficient and Clean

polite staffcentral locationconvenient bar
I found the staff very helpful and polite. The location is quite central. The train station is a short walk away. I also appreciated the twenty-four hour downstairs bar.
The standard rooms feel somewhat small, it lacks ample clothes hanging space.
Location
9/10
The hotel is conveniently situated near the city center. A U-bahn stop sits directly in front of the hotel, granting easy access to other areas. Several restaurants surround the hotel area. This makes dining options very accessible.
Facilities
8/10
The hotel features bars on the first and tenth floors. Guests can leave luggage before check-in. This allows exploration of the city without carrying heavy bags. The rooftop bar offers AMAZING views.
Dining
9/10
Breakfast includes varied options and fresh food. The hotel provides bar seats for solo travelers. This is an option if you do not want a table alone. The breakfast was great!!!
Service
9/10
The front desk staff were efficient and friendly. Check-in and check-out processes are quick. Assistance with extra pillows was easy to arrange. This demonstrates helpfulness.
Rooms
8/10
The rooms were clean and modern. They also was well soundproofed, ensuring a quiet environment. Comfortable bedding contributed to a restful night. Each room maintains a stylish design.
0 Helpful
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Jackson from United States
Single
Standard Queen Room
3 nights in June 2025
|
Reviewed:August 30, 2025
9/10

convenient stay

central locationmodern decor
i appreciated the central location near public transport. the staff were friendly and check-in was quick and easy. the hotel had modern decor and offered several comfortable spaces to relax in, i found the lobby quite inviting.
0 Helpful
FAQs
About The Cloud One Hamburg-Kontorhaus
What is the distance from The Cloud One Hamburg-Kontorhaus to Hamburg Airport?
The hotel is located 10 km from Hamburg Airport.
What are the check-in and check-out times at The Cloud One Hamburg-Kontorhaus?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at The Cloud One Hamburg-Kontorhaus?
The hotel offers an on-site snack bar, and breakfast options include buffet, continental, and vegetarian selections.
Which popular attractions are close to The Cloud One Hamburg-Kontorhaus?
Nearby attractions include Miniatur Wunderland (1 km), Town Hall Hamburg (0.5 km), and Elbphilharmonie concert hall (2 km).
What amenities are included in the rooms at The Cloud One Hamburg-Kontorhaus?
Rooms feature air conditioning, a flat-screen TV, a safe deposit box, and a private bathroom with a shower and hairdryer.
What languages are spoken by the staff at The Cloud One Hamburg-Kontorhaus?
Staff members speak English and German.
What is the nearest public transport option to The Cloud One Hamburg-Kontorhaus?
The nearest subway station, Mönckebergstraße, is approximately 300 meters from the hotel.
Is free Wi-Fi available at The Cloud One Hamburg-Kontorhaus?
Yes, free high-speed Wi-Fi is available throughout the hotel.
What are the highlights of staying at The Cloud One Hamburg-Kontorhaus?
Highlights include 24-hour reception, luggage storage, a bar/lounge area, and non-smoking rooms.
Is there a terrace available at The Cloud One Hamburg-Kontorhaus?
Yes, there is a terrace available for guests.

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