What is the check-in and check-out policy at The Reef Playacar Beach Resort & Spa?
Check-in is from 15:00 and check-out is by 12:00.
The Reef Playacar Beach Resort & Spa, Playa del Carmen
Key details
About the Hotel
Av Xaman Ha Retorno Sayil S/N, Playa del Carmen, 77710,
- Steps from Playacar Beach
Very good
7.9
4.2
3.3
Family-Friendly Boutique Resort in Playa del Carmen
Location
The Reef Playacar is situated directly on
Accommodations
The hotel offers
Dining
Dining options include a main restaurant featuring international cuisine with buffet service and several a la carte dining experiences. Guests can enjoy meals at the
Wellness
Family Amenities
The Reef Playacar enhances family vacations with a
Highlights
Location: one of the most beautiful beaches
Accommodations: 196 guest rooms
Dining: Italian Restaurant Botticelli
Wellness: OME Spa
Family Amenities: supervised kids' program
Packages: All-Inclusive or bed & breakfast plans
Must-do experiences
- Savor authentic tacos al pastor at Taquería El Fogón.
- Stroll the vibrant shops at Quinta Avenida for unique souvenirs.
- Visit the Frida Kahlo Museum for a dive into Mexican art.
- Catch the breathtaking sunset at Punta Esmeralda beach.
- Explore the local market at Parque Fundadores for crafts and snacks.
Select your room type
The Reef Playacar Beach Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Premium Room 1 King Bed2 persons295 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Room 1 King Bed2 persons295 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Room 2 Double Beds2 persons295 sq. feet2 Double bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Reef Playacar Beach Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
- Fishing
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- All inclusive
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At The Reef Playacar Beach Resort & Spa, delight in a diverse array of dining venues that cater to every palate, from vibrant buffets to elegant Italian fare. Experience culinary adventures in inviting settings designed to create cherished moments with family and friends.
Chulavista
International buffet
Ambiance
Family friendly with a casual buffet setting.
Key Offerings
Indulge in a hearty buffet breakfast, brunch, and dinner featuring an array of options suitable for gluten-free diets. The inviting atmosphere makes it a great spot for families to gather around the table and enjoy meals together.
Reservation
No
Breakfast: 06:30 - 11:00, Lunch: 12:30 - 15:00, Dinner: 18:30 - 22:30
Botticelli
Italian
Ambiance
Elegant indoor setting perfect for intimate dinners.
Key Offerings
Savor traditional Italian dishes in an enchanting atmosphere, ideal for romantic evenings or quiet family dinners. Experience the full flavors of Italy with each carefully crafted dish.
Reservation
Yes
Dinner: 18:30 - 22:30
Terraza Grill
International
Ambiance
Indoor dining with a relaxed vibe, perfect for gathering with loved ones.
Key Offerings
Enjoy a varied menu of international dishes in a relaxing environment, perfect for an informal dinner with friends and family.
Reservation
No
Dinner: 18:30 - 22:30
Deli Snack Bar
American
Ambiance
Casual and family friendly, offers a laid-back atmosphere for all-day enjoyment.
Key Offerings
From brunch to late-night snacks, delight in classic American fare with fun options to satisfy cravings throughout the day. A perfect stop for families with children looking for casual bites.
Reservation
No
Brunch/Lunch/Dinner: 11:00 - 19:00 & Late Night: 22:30 - 02:00
Ice Cream Parlor
Desserts
Ambiance
Family friendly, a whimsical space dedicated to sweet treats.
Key Offerings
Take a break with a delightful selection of ice cream during high tea hours. Perfect for families wanting to indulge in something sweet in a cozy setting.
Reservation
No
High tea: 16:00 - 18:00
The Reef Playacar Beach Resort & Spa Location
Av Xaman Ha Retorno Sayil S/N, Playa del Carmen, 77710,
Map view
City landmarks
Landmark
Quinta Avenida
1.3 mi
Landmark
Zona Arqueologica Playa del Carmen
3300 ft
Landmark
Xcaret
3.1 mi
Mall
Playacar Center Shopping Mall
2100 ft
Park
Xel-Ha Park
2300 ft
Landmark
Xaman Ha Aviary
1.2 mi
Landmark
Cenote Calavera
1.8 mi
Landmark
Bel Air Animal Park
1.5 mi
Landmark
Cenote Carwash
1.5 mi
Landmark
Playacar Golf Club
3200 ft
Landmark
Los Fundadores Park
1.1 mi
Landmark
La Sirena's Fine Mexican Handcrafts
5100 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1.2 mi
Museum
3D Museum of Wonders
1.2 mi
Landmark
Galeria de Arte 5ta Avenida
1.1 mi
Landmark
Fun Fitness Globetrotters
4200 ft
Landmark
Sun Jaguar
1.1 mi
Landmark
Corazon de Mexico
1.1 mi
Landmark
Xaman Ha Ruins
3200 ft
Landmark
Ruinas Mayas
3200 ft
Night club
Coco Bongo
1.4 mi
Mall
Paseo del Carmen Shopping Mall
4600 ft
Landmark
Playa del Carmen Archeological Site
3500 ft
Landmark
Gaston Charo Art Gallery Playa del Carmen
1.2 mi
Spa Centre
Ferry Cozumel
4900 ft
Church
Nuestra Senora del Carmen Catholic Church
1.4 mi
Mall
Starbucks
3800 ft
Amusement Park
Skydive Playa
4300 ft
Beach
Playacar Beach
1.6 mi
Nearby
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1000 ft
Restaurants
Les Crepes de Paris
1.9 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
LABRIOCHE de Playa
1.2 mi
Paseo Xaman - Ha 12 Playacar
Dona Aurelia sabores Mexicanos
1.3 mi
Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2
Mamma Mia
1.3 mi
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal
Buenerrimo
1.6 mi
Ave. Paseo Tulum Local 17
La Vaqueria
1.7 mi
Paseo Xaman-Ha
Explore Playa del Carmen
Explore Playacar
Zona Arqueologica Playa del Carmen
15 minutes' walk
Mayan archaeological site featuring ancient ruins and stunning architecture. Offers guided tours for deeper insights into history.
Xcaret
20-minute drive
Eco-archaeological park showcasing wildlife exhibits, cultural performances, and thrilling activities. Ideal for family outings.
Playacar Center Shopping Mall
8 minutes' walk
Shopping hub with a variety of stores, restaurants, and entertainment options. Perfect for leisurely strolls and souvenirs.
Xaman Ha Aviary
25 minutes' walk
Beautiful aviary housing exotic birds and lush landscaping. Great for nature lovers and photography enthusiasts.
Playacar Golf Club
15 minutes' walk
Scenic golf course designed to challenge players of all skill levels. Book tee times through the hotel for convenience.
Cenote Calavera
35 minutes' drive
Inviting natural swimming hole with crystal-clear waters, ideal for a refreshing dip and adventure seekers.
Dona Aurelia sabores Mexicanos
25 minutes' walk
Authentic Mexican cuisine served in a vibrant atmosphere. Signature dishes include mole and tamales. Vegetarian options available.
LABRIOCHE de Playa
25 minutes' walk
Charming café known for its fresh pastries and hearty brunch. Guests can enjoy outdoor seating and farm-to-table ingredients.
3D Museum of Wonders
25 minutes' walk
Interactive art museum featuring 3D artworks. Perfect for family fun and social media moments with optical illusions.
Los Fundadores Park
20 minutes' walk
Park offering live performances, cultural events, and a lively atmosphere. Family-friendly with ample space for children to play.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
396
Former name
Reef Playacar
Reviews and Ratings
Feedback about The Reef Playacar Beach Resort & Spa from previous guests about their experience.
Guest reviewsbased on 1 review
wilfrid from canada
Family with children
premium room 1 king bed
5 nights in November 2025
|
Reviewed: February 05, 2026
7/10
a balanced stay with a few issues
rainforest atmosphere beach location attentive service limited options poor isolation falcon captivity
the rainforest atmosphere created a immersive experience. i loved the natural beauty surrounding the hotel, almost like a secret garden. the beach was beautiful, offering the perfect location for strolls. the service manager david showed really good attention. sonia provided wonderful service, our time at the beach was special.
The buffet's vegetarian options were very limited. finding suitable meals became a real challenge. I felt frustrated. the entertainment included a falcon held in captivity. It raised concerns about animal welfare and animal rights. the room doors provided poor sound isolation. I heard every noise from the hallway. it made peaceful sleep difficult.
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FAQs
About The Reef Playacar Beach Resort & Spa
How far is The Reef Playacar Beach Resort & Spa from Cozumel International Airport?
The hotel is 35 km away from Cozumel International Airport.
What amenities are available at The Reef Playacar Beach Resort & Spa?
Amenities include free Wi-Fi, an outdoor swimming pool, a fitness centre, and a spa and wellness centre.
What dining options are offered at The Reef Playacar Beach Resort & Spa?
The property features an international buffet restaurant, an Italian restaurant, and a poolside snack bar.
Are there any nearby attractions to The Reef Playacar Beach Resort & Spa?
Nearby attractions include Playacar Golf Club and 5th Avenue for shopping and dining, both of which are within 5 km.
What recreational activities are available at The Reef Playacar Beach Resort & Spa?
Guests can enjoy activities such as snorkeling, table tennis, tennis, billiards, and cycling.
Is parking available at The Reef Playacar Beach Resort & Spa?
Free private parking is available on-site without the need for a reservation.
Does The Reef Playacar Beach Resort & Spa provide airport shuttle services?
The resort offers a paid airport shuttle service.
What languages are spoken by the staff at The Reef Playacar Beach Resort & Spa?
Staff members speak both English and Spanish.
What types of spa treatments are available at The Reef Playacar Beach Resort & Spa?
The spa offers treatments such as body scrubs, facials, and a Temazcal treatment.
Does The Reef Playacar Beach Resort & Spa have a pool area?
Yes, the hotel has outdoor swimming pools, including a children's pool and a pool with a view.
Is there a kids' program at The Reef Playacar Beach Resort & Spa?
The resort features a supervised kids' club and organized activities for children.
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