What are the check-in and check-out times at Hotel De La Cite Carcassonne - Mgallery Collection?
Check-in is at 16:00, and check-out is by 12:00.
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Hotel De La Cite Carcassonne - Mgallery Collection, Carcassonne
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Key details
About the Hotel
Place Auguste Pierre Pont, Carcassonne, 11000,
- Nestled within the medieval fortified city
Perfect
9.0
9.3
4.5
4.6
5-star historic fortress hotel in Carcassonne
Location
Hotel De La Cite Carcassonne is situated within the
Rooms
The hotel boasts
Dining
On-site dining at the hotel includes the renowned gastronomic restaurant,
Wellness
The hotel features a well-equipped
Event Spaces
Hotel De La Cite Carcassonne offers versatile meeting and event facilities, suitable for various occasions from corporate gatherings to weddings. The hotel's historic ambiance sets a
Highlights
Location: situated within ancient city walls
Rooms: 60 luxurious rooms and suites
Dining: renowned gastronomic restaurant, La Barbacane
Wellness: spa with treatment options
Must-do experiences
- Savor a cassoulet at Restaurant Le Clos Sainte Marie.
- Stroll through the bustling Carcassonne market on Saturdays.
- Explore the hidden gardens of the Cité de Carcassonne.
- Visit the Museum of the Inquisition for a unique history lesson.
- Enjoy a wine tasting at the nearby Château de Pennautier.
Select your room type
Hotel De La Cite Carcassonne - Mgallery Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior King Room Terrace Garden View2 persons20 sq. feet1 King-size bedGarden viewAir conditioningBalconyroom details
- Deluxe Suite Balcony2 persons40 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- King Suite2 persons35 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Hotel De La Cite Carcassonne - Mgallery Collection offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Turkish bath
- Steam room
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Hotel De La Cite Carcassonne - Mgallery Collection, dining transcends mere meals, offering an exploration of traditional French and local flavors. Guests can experience a Michelin-starred culinary delight, family-friendly dining, or a relaxed café atmosphere throughout the day.
Hotel De La Cite Carcassonne - Mgallery Collection Location
Place Auguste Pierre Pont, Carcassonne, 11000,
Explore Carcassonne
Explore Carcassonne
Cite de Carcassonne
0.2 km, walking: 3 min
A UNESCO World Heritage site, this medieval fortress boasts stunning architecture and rich history, perfect for a family outing.
Eglise Saint-Nazaire
0.0 km, walking: 5 min
Famous for its remarkable stained glass, this church offers a peaceful atmosphere and captivating Gothic interiors.
Chateau Comtal
0.3 km, walking: 4 min
This historic castle within the Cite boasts breathtaking views and fascinating exhibits, making it a must-visit for history lovers.
Museum of the Inquisition
0.3 km, walking: 5 min
A unique museum showcasing the trials of the Inquisition, featuring artifacts and exhibits that provoke thought and curiosity.
Hiking at Montagne Noire
20 km, driving: 30 min
Thrill-seekers can enjoy scenic hiking trails with spectacular views of the surrounding landscape, best accessed by car.
Wellness Retreat at La Villa de la Cite
0.5 km, walking: 6 min
Relaxation awaits at this nearby wellness retreat offering massages and yoga sessions, an ideal escape from sightseeing.
Au Four St. Louis
0.1 km, walking: 1 min
A cozy bistro with traditional French cuisine, renowned for its exquisite charcuterie and local wines.
La Barbacane
0.1 km, walking: 1 min
Fine dining at its best, offering gourmet dishes using local ingredients in an elegant, historic setting. Reservations advised.
Theatre Jean-Alary
1.2 km, walking: 15 min
Host to various performances, including theater and live music events, this venue invites all ages to enjoy the artistic vibe.
Le Trastevere
1.0 km, walking: 12 min
This lively bar features regular live music, and themed nights, making it a great spot for young adults and nightlife lovers.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 32.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2008
Number of rooms:
59
Former name
Hotel de la Cite
Reviews and Ratings
Feedback about Hotel De La Cite Carcassonne - Mgallery Collection from previous guests about their experience.
Guest reviewsbased on 721 reviews
Elliot from United Kingdom
Couple
King Suite
3 nights in November 2025
|
Reviewed: January 15, 2026
9.7/10
Really good Experience Inside the City Walls
spacious suite lovely views gracious service
I stayed in a spacious suite that had great amenities. Multiple windows provided lovely views! I enjoyed dinner at La Barbacane. The food was AMAZING!!! The maitre de maison was very gracious, and breakfast provided an excellent start to each day.
Some spotlight bulbs were not working.
Facilities
9/10
The hotel provides a dedicated parking lot outside the city walls. An electric car service transports guests and luggage to the hotel. The breakfast buffet includes eggs cooked to order, ensuring a fresh start to the day.
Dining
10/10
The hotel restaurant holds a Michelin star. Dinner service was available and good. The breakfast buffet offers eggs cooked to order.
Location
10/10
The hotel is right in the middle of the walled city. It allowed easy access to the city. The hotel offers dedicated parking outside the walls.
0 Helpful
|
Daniel from United Kingdom
Couple
Superior King Room Garden Ramparts View
3 nights in November 2025
|
Reviewed: January 03, 2026
9.5/10
Amazing stay inside the city walls
beautiful gardens excellent location friendly staff
I was charmed with the gardens right on the walls of the city. The hotel reminded me of a true oasis. The lunch set menu in the restaurant provided excellent value. The staff were really fantastic. They are friendly and knowledgable.
I found a spot light bulb not working in my room! It was a small detail, though noticeable.
Dining
9/10
The breakfast buffet was diverse. It included fresh bread, pastries, and pancakes. The hotel restaurant offered a menu. It made the evening special. The lunch set menu had a great price.
Facilities
9/10
The hotel offers dedicated parking outside the city walls. A driver transports guests and luggage to the hotel in an electric car. The suite included French doors. They open to a private patio.
Service
10/10
The staff helped us. A concierge mapped out a trip to St Hilaire abbey. Staff decorated my room for my anniversary! The driver helped us with luggage transport.
Location
10/10
The hotel is located right in the middle of the walled city. The pedestrian bridge offered lovely views. Shops and restaurants are steps away from the hotel.
0 Helpful
|
Mia from Germany
Couple
Superior King Room Garden Ramparts View
4 nights in November 2025
|
Reviewed: November 25, 2025
9/10
private patio french doors
The room was comfortable. It included french doors onto a private patio! and windows which opened easily. the staff decorated my room for my anniversary, though the decor was simple
the room was a bit dark.
0 Helpful
Oliver from United Kingdom
Couple
Classic King Room Street View
3 nights in October 2025
|
Reviewed: November 07, 2025
7/10
really good location friendly staff amazing view average room dated shower bathtub flood
the location was really good within the ancient walls. a shuttle provided a vip entrance. the staff were very friendly and helpful. i appreciated the amazing views.
the room felt very average and not five stars. the shower was dated and had some issues working properly. it took a day for repairs and the bathtub flooded when i used it.
0 Helpful
Isabella from Italy
Couple
Superior King Room Terrace Garden View
3 nights in June 2025
|
Reviewed: July 09, 2025
9/10
efficient service helpful staff breakfast choices
The chauffeur service was prompt and efficient. The staff seemed helpful and unobtrusive. The breakfast buffet offered really good choices.
The spot light bulbs were not working in my room.
0 Helpful
Christopher from United Kingdom
Superior King Room Terrace Garden View
4 nights in April 2026
|
Reviewed: June 25, 2025
9/10
convenient parking lot private electric car pastry selection
The hotel provided a convenient parking lot outside the city walls. A private electric car transported us and our luggage into the city. The breakfast buffet included eggs cooked to order, which i found very pleasing. I REALLY enjoyed the pastry selection during breakfast.
0 Helpful
ron from united kingdom
Couple
superior king room terrace garden view
4 nights in May 2026
|
Reviewed: May 04, 2025
9.5/10
romantic stay inside history
large terrace excellent meal smooth collection
the hotel has a fabulous location inside the walled city. it created a atmospheric arrival. my room included a large terrace. i enjoyed an excellent meal in the restaurant. the hotel car collection was very smooth and the driver was excellent and cute.
the room lacked a coffee machine and only offered instant coffee. this detail did not meet the expected standards for a hotel of this category.
Facilities
9/10
The hotel features a spa area. It's well-organized and clean. a chauffeur service ensures prompt transport from the parking area. i found the garden beautiful. It invites guests to cool down in its inviting pool.
Service
10/10
The staff demonstrates attentiveness. I found them helpful and unobtrusive. every staff member. the bar staff was attentive. i received sparkling wine and pleasant conversation upon arrival.
0 Helpful
|
Show more reviews
FAQs
About Hotel De La Cite Carcassonne - Mgallery Collection
Which nearby attractions are within walking distance of Hotel De La Cite Carcassonne - Mgallery Collection?
Nearby attractions include La Cite Medievale (150 m), St Nazaire Basilica (300 m), and the historic town center (700 m).
What dining options are available at Hotel De La Cite Carcassonne - Mgallery Collection?
Guests can dine at the Michelin-starred Barbacane restaurant or enjoy tapas and drinks at the garden bar during summer.
What room amenities does Hotel De La Cite Carcassonne - Mgallery Collection offer?
Rooms are equipped with air conditioning, flat-screen TVs, mini bars, and tea and coffee-making facilities.
How far is Hotel De La Cite Carcassonne - Mgallery Collection from Salvaza Airport?
The hotel is 5 km from Salvaza Airport.
Can I enjoy breakfast at Hotel De La Cite Carcassonne - Mgallery Collection?
An extensive breakfast buffet is available for an additional charge of 30 EUR, featuring homemade pastries and local specialties.
Is there a pool at Hotel De La Cite Carcassonne - Mgallery Collection?
The hotel features a gated heated outdoor pool with views overlooking Saint Nazaire Basilica.
Does Hotel De La Cite Carcassonne - Mgallery Collection offer any business services?
The hotel offers 24-hour reception, concierge services, and assistance with local tours and activities.
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