What is the check-in and check-out policy at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
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Hard Rock Hotel Cancun, Cancun
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun,
- Close to the beach
Very good
7.9
7.6
4.2
4.5
5-star all-inclusive beachfront hotel in Cancun
Hotel Amenities
Hard Rock Hotel Cancun offers a fully equipped fitness center, three outdoor swimming pools, and a private beach for direct ocean access. Unique facilities, including a yoga deck and an
Room Options
The hotel includes
Location
Located on Boulevard Kukulcan in the
Family-Friendly Features
The hotel includes a
Dining Offerings
Dining at Hard Rock Hotel Cancun encompasses several restaurants serving various cuisines, from Asian fusion to
Highlights
Dining: multiple on-site restaurants
Location: 7.8 miles from Cancun Airport
Wellness: spa and wellness center
Family-Friendly: kids' club with supervised activities
Must-do experiences
- Savor Tacos al Pastor at Taquería El Fogón for true local flavor.
- Visit the colorful Mercado 28 for handcrafted souvenirs and snacks.
- Take a day trip to Tulum's ancient ruins and stunning beaches.
- Explore the Underwater Museum of Art for unique diving experiences.
- Relax at Playa Delfines and enjoy breathtaking ocean views.
Select your room type
Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Triple Room2 persons40 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe King Ocean View Classic2 persons40 sq. feet1 King-size bedOcean viewAir conditioningBalconyroom details
- Diamond Ocean View King2 persons40 sq. feet1 King-size bedOcean viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun presents a delightful array of dining venues, each offering a unique cultural palette and inviting atmosphere. From family-friendly Mexican fare to soothing Asian delights, the options provide an authentic taste of global flavors in a charming setting.
Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun,
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes' walk
Mayan history showcased through artifacts and exhibits. Free admission on Sundays.
Avenida Kukulkan
20 minutes' walk
Vibrant main boulevard. Known for shopping and dining with lively atmospheres.
Backstage Theatre
15 minutes' walk
Local performances in a cozy setting. Great for cultural evenings with various shows.
Interactive Aquarium
25 minutes' walk
Unique aquatic experiences featuring interactive displays. Great for families.
Aquaworld
10 minutes' walk
Water sports hub offering thrilling activities like jet skiing and snorkeling.
Cancun Golf Club at Pok Ta Pok
3 minutes' walk
Beautiful beachfront golf course offering stunning views and relaxing vibes.
Yoga on the Beach
5 minutes' walk
Relaxing sessions held on the beach. Perfect way to unwind in paradise.
Vicente Asador De Brasa
10 minutes' walk
Casual dining with a focus on grilled meats, offering local specialties.
Gustino Italian Grill
5 minutes' walk
Charming ambiance with delightful pasta dishes and fine wines.
The Blue Water Grill
5 minutes' walk
Fresh seafood with beachfront views, known for its relaxed atmosphere.
H Roof
11 minutes' walk
Rooftop bar with stunning sunset views; great for cocktails and socializing.
Oasis Arena
15 minutes' walk
Live music and events venue with a vibrant atmosphere, offering various shows.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Guest reviewsShow more reviews
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is approximately 16 km from Cancún International Airport, which is about a 21-minute drive.
What dining options are available at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants, including Frida for dinner and Pizzeto for lunch.
What recreational facilities does Hard Rock Hotel Cancun offer?
Guests have access to an infinity pool, a fitness centre, a golf course, and a game room.
Is there access to a beach at Hard Rock Hotel Cancun?
Yes, the hotel has a private beach with sun loungers and umbrellas.
What amenities can guests find in the rooms at Hard Rock Hotel Cancun?
Rooms are equipped with a minibar, air conditioning, a flat-screen TV, and a safe.
What language do the staff speak at Hard Rock Hotel Cancun?
The staff at the hotel speak English and Spanish.
What is the distance to the nearest shopping mall from Hard Rock Hotel Cancun?
La Isla Shopping Mall is located 4 km from the hotel.
Are any transportation services provided from Hard Rock Hotel Cancun?
Paid airport shuttle services are available for guest convenience.
What types of massages and treatments are available at the spa in Hard Rock Hotel Cancun?
The spa offers a variety of services including facials, body treatments, and massages.
What are some nearby restaurants to Hard Rock Hotel Cancun?
Nearby restaurants include Zen (0.5 km), Ciao (0.5 km), and Gustino Italian Grill (0.5 km).
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