What is the check-in and check-out policy at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
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Hard Rock Hotel Cancun, Cancun
625US$
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.1
7.5
4.4
4.6
Amenities
Hard Rock Hotel Cancun boasts an assortment of amenities including an infinity pool that overlooks the ocean and a fully-equipped fitness center. Guests can unwind at the
Rooms
The hotel offers
Location
Situated on
Dining
Dining at Hard Rock Hotel Cancun includes
Activities
This hotel features diverse recreational activities such as a golf course, tennis courts, and a game room. Young guests can take advantage of the
Highlights
Location: Situated on Blvd Kukulcan KM 14.5 in Cancun's Hotel Zone
Rooms: 601 rooms with Caribbean Sea views
Dining: multiple on-site restaurants serving international cuisines
Activities: golf course, tennis courts, and a game room
Must-do experiences
- Savor Tacos al Pastor at Taquería El Fogón for true local flavor.
- Visit the colorful Mercado 28 for handcrafted souvenirs and snacks.
- Take a day trip to Tulum's ancient ruins and stunning beaches.
- Explore the Underwater Museum of Art for unique diving experiences.
- Relax at Playa Delfines and enjoy breathtaking ocean views.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
2 persons
640 sq. feet
1 King-size bed and 1 Sofa bed
Bathtub
room details
Deluxe Double Room
2 persons
435 sq. feet
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun presents a delightful array of dining venues, each offering a unique cultural palette and inviting atmosphere. From family-friendly Mexican fare to soothing Asian delights, the options provide an authentic taste of global flavors in a charming setting.
Zen
Asian fine dining
Ambiance
Warm and family-friendly, perfectly suited for a relaxed dining experience.
Key Offerings
Zen features expertly crafted Asian dishes, inviting guests to explore a range of flavors in an elegant setting. Signature offerings include delicate sushi and aromatic stir-fries, ideal for dinner.
Reservation
Recommended
Breakfast, Dinner
Ciao
Italian casual dining
Ambiance
Family-friendly, with a vibrant, inviting atmosphere that feels like a true Italian trattoria.
Key Offerings
Ciao delights with homemade pastas, wood-fired pizzas, and traditional desserts. The trattoria is lively, making it perfect for breakfast, lunch, or dinner with family and friends.
Reservation
Not needed
Breakfast, Lunch, Dinner
Frida
Traditional Mexican
Ambiance
A warm setting filled with cultural decor, perfect for families seeking an authentic experience.
Key Offerings
Frida offers a delightful array of Mexican dishes, including colorful tacos and sizzling fajitas. Open for breakfast, lunch, and dinner, it embraces the spirit of Mexico with every bite.
Reservation
Not needed
Breakfast, Lunch, Dinner
Pizzeto
Pizza
Ambiance
Casual and family-friendly, vibrant with a communal atmosphere for enjoyable meals.
Key Offerings
Pizzeto is a haven for pizza lovers, serving freshly made pizzas baked to perfection. Perfect for a laid-back lunch or dinner, it invites guests to savor their favorite toppings.
Reservation
Not needed
Lunch, Dinner
Toro
Steakhouse
Ambiance
Cozy and family-friendly, offering an inviting atmosphere for steak enthusiasts.
Key Offerings
Toro boasts a selection of prime cuts and expertly grilled steaks, perfect for an indulgent dinner experience. It's designed for those who appreciate the art of fine meat preparation.
Reservation
Recommended
Dinner
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.2
mi
Landmark
Avenida Kukulkan
1.0
mi
Landmark
Backstage Theatre
4100 ft
Mall
Luxury Avenue
5100 ft
Beach
Playa Marlin
1.3
mi
Aquarium
Interactive Aquarium
1.4
mi
Mall
Kukulcan Mall
5100 ft
Beach
Playa Delfines
2.1
mi
Landmark
Dolphinaris Cancun
3000 ft
Mall
Kukulcan Plaza
5100 ft
Landmark
Museo Sensorial del Tequila
5100 ft
Museum
Museo Subacuatico de Arte
1.2
mi
Landmark
Aquaworld
2400 ft
Night club
H Roof
3000 ft
Shopping Area
Luxury Avenue Cancun
5100 ft
Landmark
Extreme Games Cancun
3300 ft
Museum
Cancun Wax Museum
1.5
mi
Landmark
San Miguelito
1.3
mi
Event hall
Oasis Arena
4300 ft
Landmark
El Rey Archaeological Zone
2.1
mi
Landmark
Luxury Avenue Shopping Mall
4400 ft
Landmark
Playa Ballenas
4700 ft
Landmark
Underwater Museum NO MUSEO
1.0
mi
Landmark
Marlin Beach
1.1
mi
Landmark
Yamil Lu'um Archeological Site
1.6
mi
Landmark
Scorpion's Temple ruins
1.6
mi
Museum
MUSA Underwater Museum
1.1
mi
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Gustino Italian Grill
1300 ft
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
1300 ft
Mz. 53
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes' walk
Mayan history showcased through artifacts and exhibits. Free admission on Sundays.
Avenida Kukulkan
20 minutes' walk
Vibrant main boulevard. Known for shopping and dining with lively atmospheres.
Interactive Aquarium
25 minutes' walk
Unique aquatic experiences featuring interactive displays. Great for families.
Vicente Asador De Brasa
10 minutes' walk
Casual dining with a focus on grilled meats, offering local specialties.
Gustino Italian Grill
5 minutes' walk
Charming ambiance with delightful pasta dishes and fine wines.
The Blue Water Grill
5 minutes' walk
Fresh seafood with beachfront views, known for its relaxed atmosphere.
H Roof
11 minutes' walk
Rooftop bar with stunning sunset views; great for cocktails and socializing.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
524
Former name
Cancun Palace
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is approximately 16 km from Cancún International Airport, which is about a 21-minute drive.
What dining options are available at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants, including Frida for dinner and Pizzeto for lunch.
What recreational facilities does Hard Rock Hotel Cancun offer?
Guests have access to an infinity pool, a fitness centre, a golf course, and a game room.
Is there access to a beach at Hard Rock Hotel Cancun?
Yes, the hotel has a private beach with sun loungers and umbrellas.
What amenities can guests find in the rooms at Hard Rock Hotel Cancun?
Rooms are equipped with a minibar, air conditioning, a flat-screen TV, and a safe.
What language do the staff speak at Hard Rock Hotel Cancun?
The staff at the hotel speak English and Spanish.
What is the distance to the nearest shopping mall from Hard Rock Hotel Cancun?
La Isla Shopping Mall is located 4 km from the hotel.
Are any transportation services provided from Hard Rock Hotel Cancun?
Paid airport shuttle services are available for guest convenience.
What types of massages and treatments are available at the spa in Hard Rock Hotel Cancun?
The spa offers a variety of services including facials, body treatments, and massages.
What are some nearby restaurants to Hard Rock Hotel Cancun?
Nearby restaurants include Zen (0.5 km), Ciao (0.5 km), and Gustino Italian Grill (0.5 km).
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