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From259US$ /night
Check-in
10Jan2026Select date
Check-out
11Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.7
/10
4.6
/5

Amenities

The Iberostar Waves Tucan offers an extensive all-inclusive experience, encompassing four swimming pools and an area dedicated to kids, Aqua Fun. Guests can engage in non-motorized water sports, such as kayaking and snorkeling, for one hour per day. The hotel is committed to responsible tourism through the Wave of Change program, focusing on ocean sustainability.

Rooms

Rooms at Iberostar Waves Tucan include options like the Junior Suite Ocean Front, which provides direct beach access and views of the Caribbean. The Premium Pure Wellness(R) room includes an air purification system for health-conscious travelers. Family travelers can benefit from the Two-Bedroom Family suite, which consists of two interconnected rooms with a king-size bed and two double beds.

Location

Situated directly on one of Playa del Carmen's most stunning beaches, the hotel is a short 2.5 kilometers from the town center. Visitors can explore the ancient Mayan city of Tulum, which is less than an hour away. Proximity to major theme parks enhances the recreational options available for families.

Family-Friendly Features

The Star Camp program offers engaging activities designed specifically for children ages 4 to 17. This program includes games and workshops that not only entertain but also educate children about caring for the planet. The hotel also provides a babysitting service for added convenience, so parents can enjoy their own activities.

Dining

The hotel boasts eight dining options, including La Góndola, which specializes in Italian cuisine, and Bonsai, offering an authentic Japanese experience. Guests can also savor Mediterranean dishes at Mare Nostrum and indulge in local specialties at Uxmal Mexican Restaurant. All restaurants incorporate sustainability, offering dishes made with ingredients that are responsibly sourced.

Highlights

Location: Directly on one of the most stunning beaches along the Riviera Maya

Rooms: Junior Suite Ocean Front with beachfront access

Family-Friendly: Star Camp for children aged 4 to 17

Dining: Eight diverse restaurants including Japanese and Italian cuisines

Water Sports: Free non-motorized activities for one hour daily

Sustainability: Commitment through the Wave of Change program

Must-do experiences

  • Visit 5th Avenue for local crafts and vibrant nightlife.
  • Try cochinita pibil at El Fogon for an authentic Yucatan taste.
  • Explore the Tulum ruins for stunning coastal views.
  • Visit the Frida Kahlo Museum for a glimpse into her world.
  • Relax at Xcaret Park and enjoy cultural performances and nature.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Pure Wellness
2 persons
35 m² 
2 Double beds
Shower
Balcony
Premium Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Premium Accessible Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Iberostar Waves Tucan offers an inviting array of dining experiences that transport guests through the vibrant flavors of Mexico and beyond. From the bustling Buffet Tulum boasting regional specialties to the intimate venues specializing in steak and Japanese delicacies, each meal is a celebration of taste and atmosphere amidst the beauty of tropical surroundings.
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with Mexican dishes
Ambiance
Family-friendly setting under thatched roofs, surrounded by lush foliage and exotic wildlife.
Key Offerings
A diverse array of local favorites including an appetizer station, tacos, and regional dishes to delight all ages.
Reservation
No
Open for breakfast from 7:00 AM to 10:30 AM and lunch from 12:00 PM to 5:00 PM, daily.

Palapa Sur La Marimba

Steakhouse
Ambiance
Casual, open-air dining with a relaxed vibe, perfect for savoring grilled meats under the sky.
Key Offerings
Succulent steaks and sides, ideal for lunch or a hearty dinner, complemented by a warm atmosphere.
Reservation
No
Open for lunch from 12:00 PM to 5:00 PM and dinner from 6:30 PM to 9:00 PM, daily.

Bonsai

Japanese
Ambiance
Stylish setting with serene décor, enhancing the focus on culinary craftsmanship in a tranquil atmosphere.
Key Offerings
A selection of sushi and traditional Japanese dishes, adding a unique flavor to the dining experience.
Reservation
Yes
Open for dinner from 6:30 PM to 9:00 PM, daily.

Mare Nostrum

Mediterranean
Ambiance
Charming and relaxed ambiance, ideal for a leisurely dinner surrounded by tropical beauty.
Key Offerings
Delicious Mediterranean dishes that transport diners across the sea with every bite, served in a lovely setting.
Reservation
Yes
Open for dinner from 6:00 PM to 9:00 PM, daily.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10 minutes' drive
Eco-archaeological park featuring natural attractions, cultural exhibits, and wildlife. Ideal for families and adventure seekers.
Quinta Avenida
Quinta Avenida
10 minutes' drive
Vibrant street lined with shops, restaurants, and local artisans. Great for leisurely strolls and a taste of local culture.
Cenote Calavera
Cenote Calavera
30 minutes' walk
Unique cenote with a striking open-air cavern, perfect for swimming and snorkeling. A refreshing spot for adventurers.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes' walk
Shopping and dining options in a relaxed setting. A convenient stop for souvenirs and local bites within walking distance.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes' walk
Scenic cycling path perfect for leisurely rides. Rentals nearby allow easy access to local sites and great views.
Mahi Golf Course
10 minutes' walk
Challenging 18-hole golf course with beautiful landscapes. A must for golf enthusiasts seeking a great tee-off spot.
Xel-Ha Park
Xel-Ha Park
15 minutes' drive
Natural aquarium park for snorkeling and river tubing in pristine surroundings. Excellent for nature lovers and families.
Cenote Carwash
Cenote Carwash
25 minutes' walk
Swimmable cenote known for its crystal-clear waters. An excellent spot for relaxation or adventure seekers alike.
Les Crepes de Paris
Les Crepes de Paris
10 minutes' drive
Charming creperie offering a diverse menu of sweet and savory crepes. A cozy setting perfect for casual meals.
Carmen Restaurant
5 minutes' drive
Offers traditional Mexican cuisine with an elegant twist. Known for its vibrant atmosphere and flavorful dishes.
El Fogón
10 minutes' drive
Authentic Mexican grill known for its delicious tacos and local plates. Casual vibe, ideal for families and groups.
Casa Sofia
10 minutes' drive
Warm Italian eatery famous for its homemade dishes and vibrant décor. Great for cozy dinners or family gatherings.
Los Fundadores Park
Los Fundadores Park
10 minutes' drive
Public park featuring cultural events, live performances, and a family-friendly atmosphere. Perfect for evening strolls.
Coco Bongo
10 minutes' drive
Popular nightlife spot offering extravagant shows and live music. A thrilling experience for couples and solo travelers.
Jazz Club
10 minutes' drive
Intimate venue showcasing local jazz talent. Great for relaxing evenings and enjoying live music in a cozy setting.
Teatro de la Ciudad
10 minutes' drive
Theater featuring a variety of performances from ballet to contemporary acts. Family-friendly with cultural relevance.
Getting around
City Centre
Playa del Carmen5 min  ·  3.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  3.2 km
Cancun International Airport (CUN)90 min  ·  59.9 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
FAQs
About Iberostar Waves Tucan
What is the location of Iberostar Waves Tucan in relation to Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen, with a travel time of approximately 10 minutes by car.
How far is Iberostar Waves Tucan from Playacar Beach?
The hotel is 1 km from Playacar Beach.
What dining options are available on-site at Iberostar Waves Tucan?
The hotel features four dining establishments offering a wide range of cuisines, including Mediterranean and Japanese.
What types of recreational activities can guests participate in at Iberostar Waves Tucan?
The hotel offers activities such as archery, billiards, snorkeling, and evening entertainment.
What are the check-in and check-out times at Iberostar Waves Tucan?
Check-in is at 15:00 and check-out is by 12:00.
What internet services are available at Iberostar Waves Tucan?
The hotel provides free Wi-Fi access for guests.
Is parking available at Iberostar Waves Tucan?
Public parking is available on-site free of charge without the need for a reservation.
What amenities can guests find in the rooms at Iberostar Waves Tucan?
Rooms include air conditioning, a flat-screen TV, a mini-fridge-bar, and a private balcony.
How far is Iberostar Waves Tucan from the center of Playa del Carmen?
The hotel is located approximately 3 km from the center of Playa del Carmen.
What wellness facilities are offered at Iberostar Waves Tucan?
The hotel includes a full-service spa with offerings such as massage therapy, beauty treatments, and a steam room.
What is accessible nearby Iberostar Waves Tucan?
Nearby attractions include the ancient Mayan city of Tulum and the island of Cozumel, accessible by daily boats from Playa del Carmen.

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