Iberostar Waves Quetzal Hotel Playa del Carmen Skyline photo This is an aerial view of a beautiful tropical beach resort. The foreground is dominated by a wide expanse of white sand beach meeting the clear, turquoise waters of the ocean. Gentle waves lap at the shore. 

Behind the beach, a lush green area of tIberostar Waves Quetzal Hotel Playa del Carmen Exterior photo The photo shows an outdoor dining area, likely at a beachfront resort. The scene is bathed in bright sunlight under a clear blue sky. 

The dining area is paved with light-colored stone, and is shaded by a series of large white canopies supported by Iberostar Waves Quetzal Hotel Playa del Carmen Interior photo The photo captures a spacious and airy outdoor dining area, likely part of a resort or restaurant. The architecture features a high, vaulted ceiling constructed with thatched roofing, giving it a tropical or beachside feel. 

Several large, white cei
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From224US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Next to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

Amenities

Iberostar Waves Quetzal operates as an all-inclusive hotel that includes international and local dining options at five specialty restaurants. Guests can access four swimming pools set amid the tropical jungle for relaxing and recreational activities. Direct access to the beach allows for seamless enjoyment of the Caribbean waters.

Rooms

This hotel offers a range of both standard and upgraded rooms, including options with pool views and panoramic sea views. The accommodations maintain a commitment to sustainability by omitting single-use plastics. Comfort and functionality are priorities in the room layouts, catering to various guest needs.

Location

Located in Playa del Carmen, Iberostar Waves Quetzal is positioned directly along one of the region's top beaches. The hotel is situated 2.5 km from the center of Playa del Carmen and 3.5 km from Xcaret, offering easy access to cultural attractions. The island of Cozumel can be reached by boat from a nearby port.

Wellness

SPA Sensations provides a tranquil retreat with nature-inspired treatments set in a beautiful environment. Guests can experience hydrotherapy, including jet pools, a sensation shower, sauna, and steam room. The hotel also promotes wellness through its Iberostar Aliveness program, focusing on holistic health.

Family Activities

Iberostar Waves Quetzal includes family-friendly offerings, including the Star Camp program for children aged 4 to 17. Kids can engage in various activities, from outdoor games to workshops that promote environmental awareness. The Aqua Fun area features water slides and age-appropriate menus.

Highlights

Location: 2.5 km from the center of Playa del Carmen

Dining: 5 specialty restaurants

Amenities: Four pools surrounded by jungle

Wellness: SPA Sensations and hydrotherapy

Activities: Star Camp for children

Must-do experiences

  • Savor authentic tacos al pastor at El Fogon, a local favorite.
  • Visit the stunning cenote, Gran Cenote, for a morning swim.
  • Explore the vibrant Playa del Carmen Artisan Market for unique crafts.
  • Don't miss the ancient ruins of Tulum just a short drive away.
  • Enjoy a sunset stroll on the lively Fifth Avenue for local vibes.
View all

Select your room type

Iberostar Waves Quetzal Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Click button to see more rooms
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Facilities

Iberostar Waves Quetzal Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Iberostar Waves Quetzal, culinary enthusiasts can delight in a range of flavors that celebrate local and international cuisines. From vibrant Mexican dishes to Italian classics, each dining venue promises a unique atmosphere and memorable dining experiences under the lush tropical canopy.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo This is a brightly lit, airy dining area, likely part of a resort or restaurant with a tropical theme. The space is spacious with white walls and ceilings featuring exposed wooden beams. Large windows and open sides provide ample natural light and vi
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo The photo shows an outdoor wedding ceremony setup in a lush, tropical setting. The ceremony space is on a paved area surrounded by dense greenery and tall trees. 

In the center, there's a long, rectangular white table serving as the altar or focal p
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo The photo shows a brightly decorated restaurant with a festive, possibly Mexican or Latin American, theme. The restaurant has a high, open ceiling constructed of thatched material, giving it a tropical feel. 

The walls are painted in warm, earthy to

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining surrounded by exotic plants, perfect for lunch or dinner.
Key Offerings
Indulge in traditional Mexican dishes featuring an array of appetizers, tacos, and regional specialties.
Reservation
No
Lunch from 12:00 - 17:00 and Dinner from 18:30 - 21:00, every day.

La Gondola

Italian
Ambiance
Intimate setting for relaxed evening meals.
Key Offerings
Savor authentic Italian dishes, highlighting fresh pasta and local ingredients.
Reservation
No
Dinner from 18:00 - 21:00, every day.

La Hacienda

Mexican, Steakhouse
Ambiance
Casual setting ideal for both lunch and dinner, offering a hearty atmosphere.
Key Offerings
Taste a blend of classic Mexican flavors and expertly grilled steaks, tailored to individual preferences.
Reservation
No
Lunch from 12:00 - 17:00 and Dinner from 18:00 - 22:00, every day.

Restaurante Japones Bonsai

Japanese
Ambiance
Serene and elegant dining space for evening meals.
Key Offerings
Experience the art of Japanese cuisine with a focus on fresh sushi and signature dishes.
Reservation
No
Dinner from 18:30 - 21:00, every day.

Restaurante Mare Nostrum

Mediterranean
Ambiance
Relaxed dining space, inviting guests to enjoy diverse flavors.
Key Offerings
No specific details available; explore Mediterranean specialties from a thoughtful menu.
Reservation
No
Hours vary.

Iberostar Waves Quetzal Hotel Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Discover Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
40 minutes' walk
An eco-archaeological park offering natural beauty, cultural experiences, and shows, perfect for families and nature lovers.
Quinta Avenida
Quinta Avenida
35 minutes' walk
A bustling street filled with shops, restaurants, and nightlife, showcasing local art and vibrant energy day and night.
Cenote Calavera
Cenote Calavera
30 minutes' walk
A stunning cenote known for swimming and snorkeling, offering unique rock formations and crystal-clear waters.
Maya ruins
20 minutes' walk
Ancient ruins featuring archaeological significance, showcasing historical structures and insights into Mayan civilization.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes' walk
A bike path perfect for cycling enthusiasts, offering scenic views, providing bike rentals for a leisurely ride.
Playacar Beach
Playacar Beach
15 minutes' drive
A beautiful beach area with opportunities for swimming and sunbathing, ideal for a day of relaxation in the sun.
Fun Fitness Globetrotters
Fun Fitness Globetrotters
10 minutes' walk
An outdoor fitness area with various activities including yoga sessions, perfect for maintaining wellness during your stay.
Steakhouse
Steakhouse
11 minutes' walk
An inviting steakhouse known for its grilled meats and hearty sides, offering a cozy atmosphere and excellent service.
Les Crepes de Paris
Les Crepes de Paris
30 minutes' walk
A quaint café serving authentic French crepes in a charming setting, ideal for a casual meal or snack; reservations not required.
Los Fundadores Park
Los Fundadores Park
30 minutes' walk
A vibrant park featuring live performances and cultural events, providing entertainment suitable for all ages.
Kool Beach Club
15 minutes' drive
A lively beach club with music, dining, and beach activities, perfect for enjoying the nightlife and social scene.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM)5 min  ·  1.9 mi
Cozumel (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Feedback about Iberostar Waves Quetzal Hotel from previous guests about their experience.
Review score
Based on 531 verified reviews
8.7/10
Great
83%
Recommend
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.5/10
Free Wi-Fi
9.5/10
Location
9.4/10
Staff
9.1/10
Value for money
8.2/10
Guest reviews
based on 115 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Iberostar Waves Quetzal
What are the check-in and check-out times at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is at 12:00.
How far is Iberostar Waves Quetzal from Playa del Carmen city center?
The hotel is located 3 km from Playa del Carmen city center.
What dining options are available at Iberostar Waves Quetzal?
The hotel features an on-site Mexican restaurant and a poolside snack bar.
Is there a fitness center available at Iberostar Waves Quetzal?
Guests can use the hotel's fitness center, which offers fitness classes.
What recreational activities are provided by Iberostar Waves Quetzal?
The hotel offers snorkeling, diving, tennis courts, and four outdoor pools.
How far is Iberostar Waves Quetzal from Cozumel International Airport?
The hotel is 32 km from Cozumel International Airport.
Does Iberostar Waves Quetzal provide beach access?
Iberostar Waves Quetzal is a beachfront hotel with direct access to the Caribbean Sea.
What amenities are included in the rooms at Iberostar Waves Quetzal?
Rooms include air conditioning, a flat-screen TV, a coffee machine, and a private balcony.
Is there a kids' club at Iberostar Waves Quetzal?
The hotel features a kids' club with activities tailored for children aged 4 to 17.
How far is Iberostar Waves Quetzal from Xcaret Theme Park?
The hotel is located 10 minutes' drive from Xcaret Theme Park.
What type of breakfast is served at Iberostar Waves Quetzal?
A buffet breakfast is available, featuring a variety of fruits, dairy, and hot dishes.
Does Iberostar Waves Quetzal have a spa?
Guests can enjoy a full-service spa and wellness center, including a hot tub and sauna.
Is parking available at Iberostar Waves Quetzal?
Public parking is available on-site for free, without the need for a reservation.

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Rooms and Guests2 Guests, 1 Room