What is the check-in and check-out policy at Mercure Auckland Queen Street?
Check-in is from 14:00 and check-out is by 11:00.
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Mercure Auckland Queen Street, Auckland
100US$
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Key details
About the Hotel
500 Queen Street,
Auckland,
New Zealand,
1010,
Auckland Region
- Close to the city center
Great
8.3
8.7
4.0
Amenities
Mercure Auckland Queen Street includes a well-equipped
Rooms
The hotel provides a range of rooms, including
Location
Situated on Queen Street, the hotel offers convenient access to Auckland's major attractions, shopping districts, and local dining options. The
Dining
The hotel's restaurant, located on-site, serves a selection of local and international dishes prepared with fresh ingredients. In-room dining is available, allowing guests the option to enjoy meals in the comfort of their rooms. The bar offers a variety of beverages, providing a suitable space for relaxation.
Business
For corporate travelers, the hotel includes dedicated
Highlights
Location: Queen Street, near attractions
Dining: On-site restaurant and bar
Rooms: Superior and Privilege Rooms
Business: Meeting rooms and services
Must-do experiences
- Savor a hangi feast at the Auckland Museum on weekends.
- Stroll through the vibrant Parnell Rose Gardens for stunning views.
- Explore the unique shops at the Britomart and try local pastries.
- Visit the Auckland Art Gallery for contemporary Kiwi artworks.
- Catch the sunset at Mount Eden, the city's highest volcanic cone.
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Select your room type
Mercure Auckland Queen Street offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
1 King-size bed
room details
Deluxe King Room
2 persons
1 King-size bed
room details
Superior King Room
2 persons
1 King-size bed
Shower
Heating
room details
Deluxe Room
2 persons
1 King-size bed
Shower
Non-smoking
room details
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Facilities
Mercure Auckland Queen Street offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Mercure Auckland Queen Street, dining options embrace a warm and inviting atmosphere with a focus on hearty flavors. Lone Star stands out as a family-friendly steakhouse, offering a diverse menu that caters to various dietary needs, ensuring a satisfying meal for every guest.
Mercure Auckland Queen Street Location
500 Queen Street,
Auckland,
New Zealand,
1010,
Auckland Region
Map view
500 Queen Street,
Auckland,
New Zealand,
1010,
Auckland Region
City landmarks
Tower
SkyTower
3800 ft
Park
Auckland War Memorial Museum
1.2
mi
Gallery
Auckland Art Gallery Toi o Tamaki
2900 ft
Square
Aotea Square
2200 ft
Park
Albert Park
3200 ft
Theatre
Aotea Centre
2700 ft
Landmark
Viaduct Harbour
1.2
mi
Public Building
Auckland Town Hall
2200 ft
Event hall
SKYCITY Auckland Convention Centre
3400 ft
Museum
New Zealand Maritime Museum
1.3
mi
Square
Vulcan Lane
4000 ft
Shopping Area
Victoria Park Market
4900 ft
Stadium
Spark Arena
1.3
mi
Church
St. Paul's Church
2100 ft
Mountain
Mount Eden
1.5
mi
Library
Central City Library
2400 ft
Church
St Matthew-in-the-City Church
2500 ft
Landmark
Statue of Sir Dove-Myer Robinson
2700 ft
Landmark
Auckland Domain
2500 ft
Park
Western Park
4200 ft
Church
St Patrick's Cathedral
4600 ft
Landmark
Britomart
5100 ft
Event hall
SKYCITY Auckland
3500 ft
Landmark
Newmarket
1.2
mi
Square
Takutai Square
1.1
mi
Park
Domain Wintergardens
5200 ft
Nearby
Auckland CentralNew Zealand
Queen Street
400 ft
Church
The Baptist Tabernacle
400 ft
Park
Myers Park
1100 ft
Church
Pitt Street Methodist Church
1500 ft
Restaurants
al's deli
100 ft
1 / 492 Queen Street Entrance on City road
Le Garde-manger
500 ft
466 Queen Street 466 Queen Street
Fujisan Japanese Restaurant
500 ft
474 Queen Street
Columbus Coffee
400 ft
100 Hospital Road Middlemore Hospital
Shoya Japanese Cuisine
400 ft
478 Queen Street Auckland CBD
Ah Ssak
900 ft
472 Queen Street
Ken Yakitori Bar K'rd
1100 ft
89 Karangahape Road Central Auckland
Between Cafe & Eatery
1100 ft
82 Karangahape Road
Gemmayze St
1000 ft
St Kevins Arcade
TAMA eatery & bar
600 ft
4 Upper Queen Street
Verona Cafe
800 ft
169 Karangahape Road Newton
Scullery
800 ft
166 Karangahape Road
Explore Auckland
Local Highlights
SkyTower
14 minutes' walk
Iconic tower offering panoramic views of Auckland. Features a revolving restaurant and thrilling sky jumps.
Auckland Art Gallery Toi o Tamaki
11 minutes' walk
National gallery showcasing New Zealand and international art. Often hosts special exhibitions and events.
Auckland War Memorial Museum
25 minutes' walk
Comprehensive museum covering Māori culture and New Zealand's military history. Free admission on certain days.
Albert Park
12 minutes' walk
Beautifully landscaped park featuring fountains, sculptures, and seasonal flower displays. Great for picnics.
Le Garde-manger
2 minutes' walk
Charming bistro famed for its fresh, locally-sourced French cuisine. Offers vegetarian options and a cozy ambiance.
Fujisan Japanese Restaurant
2 minutes' walk
Traditional Japanese dining experience known for sushi and ramen. Family-friendly and great vegetarian selections.
Aotea Centre
10 minutes' walk
Major performing arts venue hosting concerts and shows. Check schedule for upcoming events, including family performances.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 05:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at NZD 35 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of NZD 35 per person per day.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Korean, Hindi, Tagalog / Filipino
Number of floors:
7
Number of rooms:
96
Reviews and Ratings
Feedback about Mercure Auckland Queen Street from previous guests about their experience.
Guest reviewsbased on 1290 reviews
Reese from Canada
Family with children
Deluxe King Room
3 nights in November 2025
|
Reviewed:February 09, 2026
9.3/10
Fantastic stay close to Queen Street!
friendly staffnearby roomgreat locationflashbot robot
The staff were friendly and very helpful. They met all our requests. We asked for rooms near each other for our family, and we got rooms right next door. The location is great, especially if you want to catch a ferry to Waiheke Island. I was surprised when a flashbot robot delivered my request for ice (it was amazing!).
The room wasn't really that clean. The glasses for water weren't clean especially.
Facilities
9/10
The hotel includes a restaurant and a bar on site, providing convenient dining and refreshment options. Car parking was made available to us, a good plus if you plan to drive. I was happy with this facility.
Service
10/10
Check-in was beautifully simple, streamlining our arrival after a long travel day. Staff members were able to provide detailed instructions from the airport to the hotel. Staff also offered information about local attractions (always a big help!).
Dining
9/10
The breakfast offered a lot of varieties, ensuring there was something for everyone. The option to book breakfast for a reasonable price added convenience. The breakfast was great (especially the pancakes!).
0 Helpful
|
Jackson from United States
Single
Deluxe King Room
4 nights in November 2025
|
Reviewed:January 24, 2026
9/10
breakfast varietydecent bathroom
It saved a lot of time. the breakfast included a decent variety of options. the bathroom was a decent size.
the parking lots on queen street felt pretty cramped.
0 Helpful
Jade from Canada
Couple
Standard King Room
3 nights in November 2025
|
Reviewed:January 21, 2026
9/10
pleasant staffnice toiletries
The staff was attentive and pleasant. I found the room decor and bathroom quite nice. I especially liked the toiletries provided.
The room was not particularly clean.
0 Helpful
Emily from United Kingdom
Single
Superior King Room
4 nights in June 2025
|
Reviewed:July 21, 2025
6/10
helpful stafflimited breakfast selectionunclean kettle
the staff were helpful. the room was a good size and had a good bathroom.
the breakfast selection was too limited for what i paid. water was not included. the carpets in the rooms do not appear well-kept and the kettle in my room was not clean.
0 Helpful
FAQs
About Mercure Auckland Queen Street
How far is Mercure Auckland Queen Street from the city center?
The hotel is located approximately 2 km from the city center.
What healing or wellness options does Mercure Auckland Queen Street offer?
The hotel offers a fitness centre for guests to maintain their exercise routine.
What dining options are available at Mercure Auckland Queen Street?
The hotel features an on-site restaurant called Lone Star and a bar/lounge area.
How far is the nearest airport from Mercure Auckland Queen Street?
Auckland Airport is located 19 km from the hotel.
What room amenities can guests expect at Mercure Auckland Queen Street?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom.
Is parking available at Mercure Auckland Queen Street?
Private parking is available on-site for 35 NZD per day, and a reservation is needed.
What languages do the staff at Mercure Auckland Queen Street speak?
Staff speak English, French, Hindi, Italian, and Spanish.
What attractions are near Mercure Auckland Queen Street?
Nearby attractions include Aotea Square, Auckland Art Gallery, and Auckland Town Hall, all within 600 meters.
What type of breakfast is offered at Mercure Auckland Queen Street?
Guests can enjoy an à la carte or continental breakfast for an additional charge of 35 NZD.
What are the payment methods accepted by Mercure Auckland Queen Street?
The hotel accepts American Express, Visa, MasterCard, and Eftpos.
Is there a children's menu at Mercure Auckland Queen Street?
Yes, the hotel offers children's menu options in the on-site dining.
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