Mercure Auckland Queen Street Amenities photoMercure Auckland Queen Street Exterior photoMercure Auckland Queen Street Exterior photo

Mercure Auckland Queen Street, Auckland

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From$100 /night
Check-in
02Sept
Check-out
03Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

500 Queen Street, Auckland, 1010
-
Close to the city center
Great
8.3
8.7
/10
3.8
/5

4-star city-center hotel in Auckland

Amenities

Mercure Auckland Queen Street includes a well-equipped fitness center that supports thorough exercise routines. The hotel hosts meeting rooms, offering flexible spaces for various business and event needs. Guests can enjoy 24-hour reception and concierge services to assist with travel arrangements and local recommendations.

Rooms

The hotel provides a range of rooms, including Superior and Privilege Rooms, featuring contemporary design and modern conveniences. Each room includes a flat-screen TV, and many offer city or water views. Privilege Rooms provide complimentary drinks and snacks, creating a refined experience.

Location

Situated on Queen Street, the hotel offers convenient access to Auckland's major attractions, shopping districts, and local dining options. The Sky Tower and Auckland Art Gallery are both just a short walk away. Public transport is easily accessible, connecting guests to further destinations.

Dining

The hotel's restaurant, located on-site, serves a selection of local and international dishes prepared with fresh ingredients. In-room dining is available, allowing guests the option to enjoy meals in the comfort of their rooms. The bar offers a variety of beverages, providing a suitable space for relaxation.

Business

For corporate travelers, the hotel includes dedicated business services along with high-speed internet access. Meeting rooms are equipped with audiovisual technology to facilitate presentations and meetings. The hotel's location allows quick access to Auckland's financial district.

Highlights

Location: Queen Street, near attractions

Dining: On-site restaurant and bar

Rooms: Superior and Privilege Rooms

Business: Meeting rooms and services

Must-do experiences

  • Savor a hangi feast at the Auckland Museum on weekends.
  • Stroll through the vibrant Parnell Rose Gardens for stunning views.
  • Explore the unique shops at the Britomart and try local pastries.
  • Visit the Auckland Art Gallery for contemporary Kiwi artworks.
  • Catch the sunset at Mount Eden, the city's highest volcanic cone.

Select your room type

Mercure Auckland Queen Street offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Superior King Room
    2 persons
    20 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Deluxe King Room
    2 persons
    20 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Standard King Room
    2 persons
    20 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Mercure Auckland Queen Street offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Mercure Auckland Queen Street, dining options embrace a warm and inviting atmosphere with a focus on hearty flavors. Lone Star stands out as a family-friendly steakhouse, offering a diverse menu that caters to various dietary needs, ensuring a satisfying meal for every guest.
  • Lone Star

    Steakhouse with Vegetarian, Vegan, Gluten-free, and Dairy-free options
    Ambiance
    Casual and family-friendly, creating a welcoming space for all ages
    Key Offerings
    Savor tender steaks and hearty meals alongside delicious vegetarian and vegan selections, ensuring there is something to please every palate. The relaxed setting is perfect for gathering with loved ones over a hearty dinner.
    Reservation
    Recommended for dinner service
    Dinner available from Monday to Friday, and weekends for breakfast and dinner.

Mercure Auckland Queen Street Location

500 Queen Street, Auckland, 1010
Explore Auckland
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
SkyTower
SkyTower
14 minutes' walk
Iconic tower offering panoramic views of Auckland. Features a revolving restaurant and thrilling sky jumps.
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
11 minutes' walk
National gallery showcasing New Zealand and international art. Often hosts special exhibitions and events.
Auckland War Memorial Museum
Auckland War Memorial Museum
25 minutes' walk
Comprehensive museum covering Māori culture and New Zealand's military history. Free admission on certain days.
Albert Park
Albert Park
12 minutes' walk
Beautifully landscaped park featuring fountains, sculptures, and seasonal flower displays. Great for picnics.
Mount Auckland Atuanui Walkway
8 minutes' walk
Moderate walking trail offering stunning views of the city and surrounding landscapes. Perfect for outdoor enthusiasts.
Therapeutic Spa Sessions
10 minutes' walk
Relaxing spa experiences available at nearby wellness centers. Reservations recommended for massages and treatments.
Le Garde-manger
2 minutes' walk
Charming bistro famed for its fresh, locally-sourced French cuisine. Offers vegetarian options and a cozy ambiance.
Fujisan Japanese Restaurant
2 minutes' walk
Traditional Japanese dining experience known for sushi and ramen. Family-friendly and great vegetarian selections.
Aotea Centre
Aotea Centre
10 minutes' walk
Major performing arts venue hosting concerts and shows. Check schedule for upcoming events, including family performances.
SKYCITY Auckland Casino
13 minutes' walk
Vibrant casino with nightlife options, including bars and live entertainment. Age restrictions apply; check for events.
Getting around
  • City Centre
    Auckland 15 min  ·  4000 ft
  • Airports
    Auckland (AKL) 31 min  ·  12.8 mi
    Great Barrier (GBZ) 179 min  ·  74.0 mi
  • Train
    Train Station - Grafton 16 min  ·  4300 ft
    Train Station - Mt Eden 16 min  ·  4300 ft
  • Bus
    Bus stop 2 min  ·  400 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 05:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of NZD 35.0 per person.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Korean, Hindi, Tagalog / Filipino
Number of floors:
7
Number of rooms:
96

Reviews and Ratings

Feedback about Mercure Auckland Queen Street from previous guests about their experience.
Review score
Based on 1476 verified reviews
8.2 /10
Great
87 %
Recommend
Breakfast
7.6/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.3/10
Free WiFi
9.3/10
Location
8.6/10
Paid Wi-Fi
9.0/10
Staff
9.0/10
Value for money
8.5/10
Guest reviews
based on 1476 reviews
8.2/10
based on 3083 reviews
8.3/10
Reese from Canada
Family with children
Deluxe King Room
3 nights in November 2025
|
Reviewed: February 09, 2026
9.3/10

Fantastic stay close to Queen Street!

friendly staff nearby room great location flashbot robot
The staff were friendly and very helpful. They met all our requests. We asked for rooms near each other for our family, and we got rooms right next door. The location is great, especially if you want to catch a ferry to Waiheke Island. I was surprised when a flashbot robot delivered my request for ice (it was amazing!).
The room wasn't really that clean. The glasses for water weren't clean especially.
Facilities
9/10
The hotel includes a restaurant and a bar on site, providing convenient dining and refreshment options. Car parking was made available to us, a good plus if you plan to drive. I was happy with this facility.
Service
10/10
Check-in was beautifully simple, streamlining our arrival after a long travel day. Staff members were able to provide detailed instructions from the airport to the hotel. Staff also offered information about local attractions (always a big help!).
Dining
9/10
The breakfast offered a lot of varieties, ensuring there was something for everyone. The option to book breakfast for a reasonable price added convenience. The breakfast was great (especially the pancakes!).
0 Helpful
|
Show less
Jackson from United States
Single
Deluxe King Room
4 nights in November 2025
|
Reviewed: January 24, 2026
9/10
fast lift breakfast variety decent bathroom
I was charmed by the fast lift. It saved a lot of time. the breakfast included a decent variety of options. the bathroom was a decent size.
the parking lots on queen street felt pretty cramped.
0 Helpful
Jade from Canada
Couple
Standard King Room
3 nights in November 2025
|
Reviewed: January 21, 2026
9/10
pleasant staff nice toiletries
The staff was attentive and pleasant. I found the room decor and bathroom quite nice. I especially liked the toiletries provided.
The room was not particularly clean.
0 Helpful
FAQs
About Mercure Auckland Queen Street
What is the check-in and check-out policy at Mercure Auckland Queen Street?
Check-in is from 14:00 and check-out is by 11:00.
How far is Mercure Auckland Queen Street from the city center?
The hotel is located approximately 2 km from the city center.
What healing or wellness options does Mercure Auckland Queen Street offer?
The hotel offers a fitness centre for guests to maintain their exercise routine.
What dining options are available at Mercure Auckland Queen Street?
The hotel features an on-site restaurant called Lone Star and a bar/lounge area.
How far is the nearest airport from Mercure Auckland Queen Street?
Auckland Airport is located 19 km from the hotel.
What room amenities can guests expect at Mercure Auckland Queen Street?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom.
Is parking available at Mercure Auckland Queen Street?
Private parking is available on-site for 35 NZD per day, and a reservation is needed.
What languages do the staff at Mercure Auckland Queen Street speak?
Staff speak English, French, Hindi, Italian, and Spanish.
What attractions are near Mercure Auckland Queen Street?
Nearby attractions include Aotea Square, Auckland Art Gallery, and Auckland Town Hall, all within 600 meters.
What type of breakfast is offered at Mercure Auckland Queen Street?
Guests can enjoy an à la carte or continental breakfast for an additional charge of 35 NZD.
What are the payment methods accepted by Mercure Auckland Queen Street?
The hotel accepts American Express, Visa, MasterCard, and Eftpos.
Is there a children's menu at Mercure Auckland Queen Street?
Yes, the hotel offers children's menu options in the on-site dining.

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