What is the check-in and check-out policy at The Empress Hotel?
Check-in is at 14:00 and check-out is at 12:30.
110 photos
The Empress Hotel, Chiang Mai
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Key details
About the Hotel
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, 50100,
- Steps from Art in Paradise Chiang Mai
Great
8.8
9.0
4.1
4.5
4-star tranquility in Chiang Mai
Accommodation
The Empress Hotel offers
Dining
On-site dining at The Empress Hotel includes a
Wellness
The hotel boasts a fully equipped
Location
The Empress Hotel is conveniently situated
Facilities
The Empress Hotel features a range of facilities including a
Highlights
Location: five kilometers from Chiang Mai International Airport
Rooms: 375 rooms and suites with views
Dining: buffet restaurant, Katang serving Thai cuisine
Wellness: spa with massage and beauty treatments
Must-do experiences
- Savor Khao Soi at Khao Soi Khun Yai for authentic Northern flavor.
- Visit the hidden gem of Wat Umong, a serene meditation temple.
- Explore the vibrant Sunday Walking Street market for local crafts.
- Discover the art at the Contemporary Art Museum near the hotel.
- Join a traditional Khantoke dinner for a taste of local culture.
Select your room type
The Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Double or Twin Room2 persons32 sq. feet2 Single bedsAir conditioningBathtubroom details
- Deluxe Double or Twin Room2 persons33 sq. feet2 Single bedsAir conditioningBathtubroom details
- Executive Double or Twin Room2 persons32 sq. feet2 Single bedsAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Entertainment
- Sun terrace
- Garden area
- Sauna
- Steam room
- Beauty treatment
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Empress Hotel offers a delightful culinary experience with two distinct dining venues that satisfy diverse palates. From authentic Thai dishes to savory European favorites, each restaurant is designed to create a welcoming atmosphere for families and travelers alike, elevating every meal into a cherished part of the stay.
The Empress Hotel Location
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, 50100,
Explore Chiang Mai
Local Highlights Near The Empress Hotel
Chiang Mai Night Bazaar
16 minutes' walk
A vibrant market offering artisan crafts, local street food, and souvenirs, perfect for evening strolls and cultural insights.
Art in Paradise Chiang Mai
4 minutes' walk
An interactive 3D art museum where visitors engage with artworks, providing a unique and fun photography experience.
Tha Phae Gate
25 minutes' walk
The historic city gate surrounded by lively shops and cafes, showcasing Chiang Mai's cultural heritage and architecture.
Chedi Luang Temple
30 minutes' walk
A stunning ancient temple with a rich history, featuring intricate architecture and tranquil courtyards perfect for reflection.
Maetang Elephant Park
1.7 km
Engaging with elephants in an ethical environment. Transportation can be arranged; reservation recommended for special programs.
Peak Spa
8 minutes' walk
A serene spa offering traditional Thai treatments and massages, ideal for relaxation after a day of exploring the city.
Menta Coffee and Restaurant
3 minutes' walk
A cozy eatery known for its Thai and Western dishes, featuring a welcoming atmosphere with outdoor seating options.
Kao Kab Kang
4 minutes' walk
A local favorite for authentic Northern Thai cuisine; must-try dishes include khao soi and their homemade curry options.
Anusarn Market
13 minutes' walk
A bustling night market featuring live music, local crafts, and food stalls; family-friendly with a lively atmosphere.
Iron Bridge
20 minutes' walk
A popular spot for evening walks; enjoy scenic views of the river, and nearby bars with live music and entertainment.
Getting around
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Property information and rules
Check-in
from 14:00-23:30
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of THB 300.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Thai
Year renovated:
2007
Number of floors:
17
Number of rooms:
286
Reviews and Ratings
Feedback about The Empress Hotel from previous guests about their experience.
Guest reviewsbased on 475 reviews
Martin from Germany
Family with children
Executive Double or Twin Room
4 nights in November 2025
|
Reviewed: January 20, 2026
8.8/10
spacious rooms, great stay!
easy check-in welcome gift complimentary shuttle
the check-in process went smoothly. a welcome gift bag included juices and treats. the hotel provided a convenient, complimentary shuttle service from the airport. these thoughtful touches were great.
i noticed old, smelly towels.
Rooms
9/10
The room was spacious. it featured good toiletries in the bathroom. the room service kept it tidy daily. I appreciate that.
Dining
8/10
Breakfast offered many choices. it catered to various tastes. the staff at breakfast was helpful. They always prepared a delicious omelet for me. A plus.
Service
10/10
the staff was friendly. they were attentive and willing to assist. ONE receptionist accommodated my request to change rooms because the shower wasn't working. i found that awesome.
Facilities
8/10
The pool was well maintained. the gym had equipment in need of maintenance. That's a shame! the landscaped grounds were great. Everything looked wonderful.
0 Helpful
|
Martin from Germany
Single
Deluxe Double or Twin Room
3 nights in November 2025
|
Reviewed: January 08, 2026
9/10
nice visit, great service.
welcome gift kind staff
the staff showed really good kindness throughout my stay. i received a welcome gift bag filled with drinks and treats upon arrival. these touches made a real difference.
no issues were noted during the entirety of my stay.
0 Helpful
Show more reviews
FAQs
About The Empress Hotel
Is parking available at The Empress Hotel?
Public parking is available on-site for free without the need for a reservation.
What dining options are available at The Empress Hotel?
The property features two on-site restaurants, including Chao Nang Coffee Shop offering buffet breakfast along with a poolside bar.
How far is The Empress Hotel from Chiang Mai International Airport?
The hotel is 20 minutes by car from Chiang Mai International Airport.
Are there restaurants nearby The Empress Hotel?
Nearby restaurants include Noklae Sukothai Noodles (0.5 km), Elegant Lanna Boutique & Restaurant (0.5 km), and KFC (0.5 km).
What recreational amenities does The Empress Hotel offer?
Guests can enjoy a large outdoor swimming pool, a fitness center, a sauna, and a massage parlor.
Is Wi-Fi available at The Empress Hotel?
Free Wi-Fi is available throughout the hotel in public areas.
What types of rooms are available at The Empress Hotel?
Rooms feature air conditioning, a flat-screen TV with international channels, a minibar, and en suite marble bathrooms.
Does The Empress Hotel have any facilities for business travelers?
The hotel provides extensive meeting and conference facilities, including a business center and large ballroom.
What safety features are present at The Empress Hotel?
The hotel is equipped with safety features such as smoke detectors, a security system, and a first aid kit.
What languages do the staff at The Empress Hotel speak?
The staff is multilingual, fluent in English and Thai.
What are some nearby attractions to The Empress Hotel?
Attractions include Chiang Mai Night Bazaar (1 km), the Historic Old City (2 km), and Loi Kroh Road nightlife (1 km).
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