What is the check-in and check-out policy at Fairmont The Norfolk?
Check-in is at 14:00 and check-out is by 12:30.
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Fairmont The Norfolk, Nairobi
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Key details
About the Hotel
Harry Thuku Road, Nairobi, 00200,
- Near the Kenya National Theatre
Perfect
9.0
9.0
4.6
4.5
5-star city-center luxury in Nairobi
Accommodations
Fairmont The Norfolk offers
Dining
The hotel hosts several dining options, including the renowned
Wellness
For wellness, the hotel offers a
Location
Situated in Nairobi's central business district, Fairmont The Norfolk is close to key attractions such as the
Meetings & Events
The hotel contains over
Highlights
Location: Nairobi's central business district
Dining: Tatu Restaurant & Lord Delamere Terrace
Wellness: Fully-equipped fitness center & tranquil spa
Meetings: Over 5,000 square feet of event space
Must-do experiences
- Visit the Karen Blixen Museum for a taste of classic literature.
- Explore Kazuri Beads for unique handmade jewelry and souvenirs.
- Savor Nyama Choma at Carnivore for an authentic Kenyan BBQ experience.
- Stroll through the Maasai Market for vibrant crafts and local art.
- Take a guided tour at the David Sheldrick Wildlife Trust for elephant care.
Select your room type
Fairmont The Norfolk offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Room King Bed2 persons35 sq. feet2 Queen Size BedsAir conditioningBathtubroom details
- Deluxe Room Twin Beds2 persons35 sq. feet3 Single bedsAir conditioningBathtubroom details
- Signature King Suite2 persons85 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Fairmont The Norfolk offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Fairmont The Norfolk offers a delightful array of dining options, where guests can indulge in authentic flavors from around the globe. With warm atmospheres and inventive menus, each venue provides a unique culinary experience that celebrates local ingredients and global cuisine.
Fairmont The Norfolk Location
Harry Thuku Road, Nairobi, 00200,
Explore Nairobi
Nairobi Highlights
Kenya National Archives
19 minutes' walk
Home to historical documents and art. Special free admission days make it accessible for all.
Nairobi National Museum
20 minutes' walk
Showcases Kenya's rich heritage and culture. Notable for its engaging exhibits and guided tours.
The Maasai Market
6 minutes' walk
Vibrant marketplace filled with local crafts and souvenirs. Excellent for authentic Kenyan experiences.
Uhuru Park
30 minutes' walk
Beautiful green space ideal for walks and picnics. Features boating and striking views of Nairobi.
Buffalo Springs Reserve
10 minutes' walk
Offers thrilling wildlife viewing. Access requires a ride, providing unique safari experiences.
Yoga sessions in Central Park Nairobi
20 minutes' walk
Relaxing outdoor yoga classes amidst nature. Perfect for unwinding and rejuvenating body and mind.
Fairmont The Norfolk
2 minutes' walk
Elegant restaurant offering international cuisine. Known for its afternoon tea and local specialties.
Mawimbi Seafood Restaurant
3 minutes' walk
Charming spot specializing in fresh seafood. Features outdoor seating with stunning views of the city.
Java House Uniafric
16 minutes' walk
Casual café with a diverse menu. Popular for its coffee and hearty breakfast options.
Jokers Wild Casino Nairobi
10 minutes' walk
Casino offering games and live entertainment. A lively spot with options for all adults to enjoy.
Kenya National Theatre
1 minute' walk
Venue for performances and cultural events. Hosts drama, music, and dance, appealing to all ages.
Getting around
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Property information and rules
Check-in
from 14:00-23:30
Check-out
from 10:00-12:00
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 30.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Greek, Arabic, Swahili
Year renovated:
2008
Number of rooms:
146
Reviews and Ratings
Feedback about Fairmont The Norfolk from previous guests about their experience.
Guest reviewsbased on 485 reviews
Tom from United Kingdom
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 24, 2026
9.4/10
a nice experience!!!
friendly staff beautiful room really good restaurant
i really enjoyed my stay. the staff was friendly and helpful, particularly lillian, who greeted me at check-in and checked on me throughout my stay. the tatu restaurant was really good. the rooms were beautiful and well-appointed. it was nothing but the best from check in to check out.
i noticed a slight issue with the air conditioning, but it was promptly addressed.
Dining
9/10
The breakfast buffet included a wide variety of fresh fruit, pastries, and hot dishes. The restaurant offered both indoor and outdoor seating. the bar staff prepares a large selection of alcoholic and non-alcoholic beverages. the food was AMAZING!!!
Facilities
9/10
the hotel features a well kept outdoor pool with ample seating and towel service. the fitness center is equipped with cardio machines, free weights, and weight machines. the business center offers computer workstations, printing, and faxing services.
Location
10/10
The hotel provides easy access to nearby shopping centers and cultural attractions. secure on-site parking is available . Car rental services can be arranged through the concierge. the airport is approximately a 20-minute drive.
Rooms
9/10
my room included a king-sized bed, a spacious work desk, and a seating area. the bathroom had a separate shower and bathtub, complete with high-quality toiletries. daily housekeeping services kept the room immaculate.
Service
10/10
staff members were consistently professional, courteous, and attentive to my requests. the front desk provided efficient check-in and check-out services.
0 Helpful
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FAQs
About Fairmont The Norfolk
How far is Fairmont The Norfolk from Jomo Kenyatta International Airport?
The hotel is 18 km from Jomo Kenyatta International Airport.
What dining options are available at Fairmont The Norfolk?
The hotel features six restaurants, including Tatu, which specializes in Black Angus beef and seafood.
Is there parking available at Fairmont The Norfolk?
Public parking is available nearby for free without reservation.
What kind of wellness facilities does Fairmont The Norfolk offer?
Guests have access to a fitness centre, sauna, steam room, and a full-service spa.
What are the popular nearby attractions to Fairmont The Norfolk?
Nearby attractions include Nairobi National Park, the Elephant Orphanage, and the Karen Blixen Museum.
Is internet access available at Fairmont The Norfolk?
Free Wi-Fi is available throughout the hotel.
What room amenities are provided at Fairmont The Norfolk?
Rooms include a flat-screen TV, air conditioning, and a mini-fridge.
Does Fairmont The Norfolk provide airport shuttle services?
The hotel offers paid airport shuttle services for guests.
What recreational activities are offered at Fairmont The Norfolk?
Guests can enjoy evening entertainment, live music performances, and themed dinner nights.
What languages are spoken by the staff at Fairmont The Norfolk?
The staff speaks multiple languages to accommodate international guests.
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