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Italy
Andalo
Family Hotel Serena
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75 photos
Family Hotel Serena Andalo Exterior photoFamily Hotel Serena Andalo Exterior photoFamily Hotel Serena Andalo Exterior photo
Book on our site
Up to 10% cheaper
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Check rooms and rates
From617US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Close to the ski lifts
Perfect
9.1
/10
5.0
4.8
/5

Amenities

Family Hotel Serena offers a range of amenities designed specifically for families. The hotel features a heated pool with a temperature of 31 degrees Celsius, a spa with treatments tailored for all ages, and an adults-only wellness area equipped with a Turkish bath and Finnish sauna. Children can play in their own pool, while parents can unwind in the relaxation area.

Rooms

The hotel provides various room types, including family rooms with separate areas for added privacy. Each accommodation enjoys views of the Brenta Dolomites and the Paganella Plateau, creating a scenic backdrop for relaxation. Rooms are equipped with kettles for preparing baby food and herbal teas, supporting family needs.

Location

Situated in Andalo, the hotel is surrounded by stunning natural landscapes, perfect for outdoor adventures. Families can explore nearby forests and mountains, enhancing their vacation experience. The region also offers numerous local attractions and activities, catering to all ages throughout the year.

Wellness

The Carpe Diem wellness center is dedicated to adult relaxation, offering various treatments that promote physical and mental well-being. This area includes a whirlpool, Mediterranean bath, and experiential showers that combine chromotherapy with aromatherapy. Children's wellness treatments include gentle massages and natural peelings for soft skin.

Family-Focused Services

Family Hotel Serena emphasizes a welcoming environment for children, offering a Mini Club for kids aged 3 to 12, and a Baby Club for younger guests. Meals are personalized, with nutritional menus created by nutritionist Verdiana Ramina, catering to various dietary needs. Evening activities keep children entertained, allowing parents to enjoy quality time together.

Highlights

Location: Surrounded by stunning natural landscapes

Rooms: Family rooms with separate areas

Dining: Personalized menus by nutritionist Verdiana Ramina

Wellness: Adults-only spa with Finnish sauna

Activities: Mini Club and Baby Club for children

Must-do experiences

  • Savor speck and cheese at the local Andalo market on Saturdays.
  • Take a scenic hike to Lago di Andalo for breathtaking views.
  • Visit the impressive Palazzo della Magnifica Comunità for history.
  • Try the delicious strudel at the nearby Gelateria Pasticceria Gigi.
  • Enjoy a family day at the Andalo Life park with fun activities!
View all

Select your room type

Family Hotel Serena offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Single Room
2 persons
165 sq. feet 
1 Single bed
Shower
Heating
room details
Room image
Classic Triple Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
room details
Room image
Deluxe Double Room Balcony
2 persons
230 sq. feet 
1 King-size bed
Shower
Heating
room details
Room image
Standard Family Room
2 persons
305 sq. feet 
2 Single beds
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Family Hotel Serena offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
Show more

Dining Onsite

Family Hotel Serena offers a delightful Italian dining experience at Ristorante #1, where family-friendly ambiance meets traditional flavors. A variety of meal options accommodating vegetarian, vegan, gluten-free, and dairy-free diets cater to diverse palates, ensuring a lovely dining atmosphere for all ages.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian
Ambiance
Family-friendly and traditional setting designed to create warmth and togetherness.
Key Offerings
The menu features a range of vegetarian, vegan, gluten-free, and dairy-free dishes, ensuring there's something for everyone. Guests can also enjoy the convenience of a kettle available for preparing herbal teas and baby food.
Reservation
Not required.
Open for breakfast, lunch, and dinner.

Family Hotel Serena Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
City landmarks
Landmark
Mostra Delle Miniature e Dei presepi
2200 ft
Amusement Park
AcquaIN
3000 ft
Library
Biblioigloo
1.1 mi
Landmark
Saint Thomas church
1.7 mi
Landmark
Piz Galin
2.0 mi
Landmark
Lago di Molveno
2.4 mi
Landmark
Cima Paganella
2.4 mi
Landmark
Dosso Larici
2.2 mi
Church
Parrocchia di San Carlo Borromeo
2.3 mi
Church
Saint Vigilius church
2.4 mi
Landmark
Malga Val dei Brenzi
2.6 mi
Landmark
Paganella
2.8 mi
Landmark
Castel Belfort
3.3 mi
Landmark
M.A.S - Museo delle Arti e dei Saperi
3.2 mi
Landmark
Lago Santo
4.0 mi
Nearby
Prati di Gaggia
1000 ft
Cima Canfedin
1000 ft
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
300 ft
Via Crosare 18
Bistrot Dolomieu
1600 ft
Via Ponte Lambin 4
La Stua
1900 ft
Via Ponte Lambin 10
Baita Lovara
1000 ft
Prati Di Gaggia
Ristorante El Tavel
2000 ft
1 Via Perli
Tower Pub
2000 ft
Via Paganella 6
Le Chicche Bio Bistro
2100 ft
Via Perli 4 Dietro Conad
Romantica
2100 ft
Via Perli 10
Dolci Note
1600 ft
Via Trento 13
Zenith Apres Ski
2300 ft
Via Rindole 4
Explore Andalo
Activities Near Family Hotel Serena
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8 minutes' walk
Miniature art exhibition showcasing unique nativity scenes. Perfect for art lovers and families, with themed exhibitions each season.
AcquaIN
AcquaIN
11 minutes' walk
Indoor water park featuring pools, slides, and wellness areas. Family-friendly with relaxation spaces; great for all ages year-round.
Biblioigloo
Biblioigloo
20 minutes' walk
Unique library shaped like an igloo, offering educational activities and cozy reading corners. A perfect spot for families and bibliophiles.
Father Thomas Church
10 minutes' drive
Historically significant church featuring stunning architecture and a peaceful atmosphere. Ideal for tranquil visits and reflection.
Skiing at Paganella Ski Area
10 minutes' drive
Popular ski resort with diverse slopes for all skill levels. Seasonal rentals available, ideal for thrill-seekers looking for winter fun.
Hiking at Prati di Gaggia
4 minutes' walk
Scenic walking trails suitable for casual strolls and family hikes. Local guides can be arranged for nature tours in summer.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
Casual dining with a focus on local flavors. Signature dishes include homemade pasta and fresh salads; vegetarian-friendly options available.
Baita Lovara
Baita Lovara
4 minutes' walk
Charming mountain hut known for its hearty traditional dishes like speck and polenta. Reservations recommended for dinner service.
Live Music at Ristorante El Tavel
8 minutes' walk
Vibrant dining spot offering live music events regularly. Family-friendly atmosphere with a focus on Italian cuisine and local wines.
Dolci Note
Dolci Note
6 minutes' walk
Cozy café featuring a range of pastries and coffee. Ideal for a relaxing afternoon or evening gathering with family or friends.
Getting around
City Centre
Andalo5 min  ·  1400 ft
Airports
Bolzano (BZO)94 min  ·  38.9 mi
Villafranca (VRN)199 min  ·  82.3 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena

Reviews and Ratings

Feedback about Family Hotel Serena from previous guests about their experience.
Review score
Based on 141 verified reviews
9.7/10
Perfect
99%
Recommend
Breakfast
9.1/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
8.7/10
Location
9.4/10
Staff
9.5/10
Value for money
8.9/10
Guest reviews
based on 107 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Family Hotel Serena
What is the check-in and check-out policy at Family Hotel Serena?
Check-in is at 15:00 and check-out is by 10:00.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without a reservation.
What attractions are near Family Hotel Serena?
The hotel is located 8 km from Molveno Lake and 37 km from MUSE and Piazza Duomo.
What amenities are provided in the rooms at Family Hotel Serena?
Rooms include air conditioning, a flat-screen TV, and some offer a balcony.
What dining options are available at Family Hotel Serena?
The hotel features an on-site restaurant serving Italian cuisine and breakfast available for an additional charge.
Are there recreational activities available at Family Hotel Serena?
Guests can enjoy an indoor heated pool, table tennis, and activities such as hiking and skiing.
Does Family Hotel Serena have a kids' club?
The hotel features a kids' club with entertainment staff and structured activities for children.
What languages are spoken by the staff at Family Hotel Serena?
The staff at the hotel speaks multiple languages, including English and Italian.
How far is Family Hotel Serena from Bolzano Airport?
The hotel is located approximately 63 km from Bolzano Airport.
Which nearby restaurants can guests visit from Family Hotel Serena?
Nearby restaurants include Campo Base (0.5 km), La Stua (0.5 km), and Bar Pasticceria Ginepro (0.5 km).

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Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
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  • Price calendar
  • Facilities
  • Location
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