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Italy
Andalo
Family Hotel Serena
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Check rooms and rates
From607US$ /night
Check-in
10Jan2026Select date
Check-out
11Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Close to the ski lifts
Perfect
9.3
/10
5.0
/5

Amenities

Family Hotel Serena offers a wellness center named Carpe Diem that includes a Finnish sauna, Turkish bath, and Mediterranean bath. The hotel has two pools, one dedicated to children and another for adults, both maintaining a consistent temperature of 31°C. For those who enjoy outdoor activities, the hotel provides electric bikes to explore the beautiful landscape of Andalo.

Rooms

The hotel features spacious family rooms and suites suitable for various group sizes. Some units have separate areas to provide privacy for parents while ensuring ample space for children. Every room includes a kettle for preparing herbal teas and baby food, enhancing the convenience for families traveling with young children.

Location

Family Hotel Serena is located in Andalo, nestled within the stunning Dolomites of Trentino. This area offers year-round activities, from skiing in the winter to hiking and biking during the summer months. The proximity to lakes and adventure parks enhances its appeal as a family vacation destination.

Wellness

The wellness offerings at Family Hotel Serena focus on relaxation and rejuvenation, exclusively for adults. The Carpe Diem wellness center includes a whirlpool and various experiential showers that promote a calming atmosphere for guests. Children also have access to special treatments tailored to their needs, allowing families to enjoy wellness together.

Dining

Family Hotel Serena provides a specialized dining experience through its Kids' Restaurant, ensuring nutritious meals designed by nutritionist Verdiana Ramina. Guests can enjoy a full-board service, which comprises breakfast, afternoon snacks, and multi-course dinners. The restaurant caters to various dietary needs, offering personalized baby food and allergen-specific menus upon request.

Highlights

Location: nestled within the stunning Dolomites

Wellness: Carpe Diem wellness centre with sauna

Children: Kids' Restaurant with nutritious meals

Activities: electric bikes available for exploration

Must-do experiences

  • Savor speck and cheese at the local Andalo market on Saturdays.
  • Take a scenic hike to Lago di Andalo for breathtaking views.
  • Visit the impressive Palazzo della Magnifica Comunità for history.
  • Try the delicious strudel at the nearby Gelateria Pasticceria Gigi.
  • Enjoy a family day at the Andalo Life park with fun activities!
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Triple Room
Classic Triple Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
room details
Deluxe Double Room Balcony
Deluxe Double Room Balcony
2 persons
21 m² 
1 King-size bed
Shower
Heating
room details
Standard Family Room
Standard Family Room
2 persons
28 m² 
2 Single beds
Shower
Heating
room details
Superior Family Room
Superior Family Room
2 persons
38 m² 
2 Single beds
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
Show more

Dining Onsite

Family Hotel Serena offers a delightful Italian dining experience at Ristorante #1, where family-friendly ambiance meets traditional flavors. A variety of meal options accommodating vegetarian, vegan, gluten-free, and dairy-free diets cater to diverse palates, ensuring a lovely dining atmosphere for all ages.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian
Ambiance
Family-friendly and traditional setting designed to create warmth and togetherness.
Key Offerings
The menu features a range of vegetarian, vegan, gluten-free, and dairy-free dishes, ensuring there's something for everyone. Guests can also enjoy the convenience of a kettle available for preparing herbal teas and baby food.
Reservation
Not required.
Open for breakfast, lunch, and dinner.

Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
City landmarks
Landmark
Mostra Delle Miniature e Dei presepi
670 m
Amusement Park
AcquaIN
890 m
Library
Biblioigloo
1.8 km
Landmark
Saint Thomas church
2.8 km
Landmark
Piz Galin
3.2 km
Landmark
Lago di Molveno
3.8 km
Landmark
Cima Paganella
3.9 km
Landmark
Dosso Larici
3.5 km
Church
Parrocchia di San Carlo Borromeo
3.7 km
Church
Saint Vigilius church
3.8 km
Landmark
Malga Val dei Brenzi
4.1 km
Landmark
Paganella
4.4 km
Landmark
Castel Belfort
5.3 km
Landmark
M.A.S - Museo delle Arti e dei Saperi
5.2 km
Landmark
Lago Santo
6.5 km
Nearby
Prati di Gaggia
300 m
Cima Canfedin
300 m
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
90 m
Via Crosare 18
Bistrot Dolomieu
480 m
Via Ponte Lambin 4
La Stua
550 m
Via Ponte Lambin 10
Baita Lovara
300 m
Prati Di Gaggia
Ristorante El Tavel
590 m
1 Via Perli
Tower Pub
580 m
Via Paganella 6
Le Chicche Bio Bistro
610 m
Via Perli 4 Dietro Conad
Romantica
640 m
Via Perli 10
Dolci Note
470 m
Via Trento 13
Zenith Apres Ski
680 m
Via Rindole 4
Explore Andalo
Activities Near Family Hotel Serena
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8 minutes' walk
Miniature art exhibition showcasing unique nativity scenes. Perfect for art lovers and families, with themed exhibitions each season.
AcquaIN
AcquaIN
11 minutes' walk
Indoor water park featuring pools, slides, and wellness areas. Family-friendly with relaxation spaces; great for all ages year-round.
Biblioigloo
Biblioigloo
20 minutes' walk
Unique library shaped like an igloo, offering educational activities and cozy reading corners. A perfect spot for families and bibliophiles.
Father Thomas Church
10 minutes' drive
Historically significant church featuring stunning architecture and a peaceful atmosphere. Ideal for tranquil visits and reflection.
Skiing at Paganella Ski Area
10 minutes' drive
Popular ski resort with diverse slopes for all skill levels. Seasonal rentals available, ideal for thrill-seekers looking for winter fun.
Hiking at Prati di Gaggia
4 minutes' walk
Scenic walking trails suitable for casual strolls and family hikes. Local guides can be arranged for nature tours in summer.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
Casual dining with a focus on local flavors. Signature dishes include homemade pasta and fresh salads; vegetarian-friendly options available.
Baita Lovara
Baita Lovara
4 minutes' walk
Charming mountain hut known for its hearty traditional dishes like speck and polenta. Reservations recommended for dinner service.
Live Music at Ristorante El Tavel
8 minutes' walk
Vibrant dining spot offering live music events regularly. Family-friendly atmosphere with a focus on Italian cuisine and local wines.
Dolci Note
Dolci Note
6 minutes' walk
Cozy café featuring a range of pastries and coffee. Ideal for a relaxing afternoon or evening gathering with family or friends.
Getting around
City Centre
Andalo5 min  ·  400 m
Airports
Bolzano Airport (BZO)94 min  ·  62.6 km
Verona Villafranca Airport (VRN)206 min  ·  137.3 km
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
FAQs
About Family Hotel Serena
What is the check-in and check-out policy at Family Hotel Serena?
Check-in is at 15:00 and check-out is by 10:00.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without a reservation.
What attractions are near Family Hotel Serena?
The hotel is located 8 km from Molveno Lake and 37 km from MUSE and Piazza Duomo.
What amenities are provided in the rooms at Family Hotel Serena?
Rooms include air conditioning, a flat-screen TV, and some offer a balcony.
What dining options are available at Family Hotel Serena?
The hotel features an on-site restaurant serving Italian cuisine and breakfast available for an additional charge.
Are there recreational activities available at Family Hotel Serena?
Guests can enjoy an indoor heated pool, table tennis, and activities such as hiking and skiing.
Does Family Hotel Serena have a kids' club?
The hotel features a kids' club with entertainment staff and structured activities for children.
What languages are spoken by the staff at Family Hotel Serena?
The staff at the hotel speaks multiple languages, including English and Italian.
How far is Family Hotel Serena from Bolzano Airport?
The hotel is located approximately 63 km from Bolzano Airport.
Which nearby restaurants can guests visit from Family Hotel Serena?
Nearby restaurants include Campo Base (0.5 km), La Stua (0.5 km), and Bar Pasticceria Ginepro (0.5 km).

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Check-in
10Jan2026Select date
Check-out
11Jan2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
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  • Price calendar
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  • Location
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