Four Points By Sheraton Surabaya, Tunjungan Plaza Interior photoFour Points By Sheraton Surabaya, Tunjungan Plaza Exterior photoFour Points By Sheraton Surabaya, Tunjungan Plaza People photo
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From46US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Embong Malang 25-31, Surabaya, Indonesia, 60261
-
Close to Siola Surabaya Museum
Perfect
9.1
9.8
/10
4.5
4.8
/5

Location

Four Points By Sheraton Surabaya is ideally located within Tunjungan Plaza, one of the largest shopping malls in Southeast Asia. Positioned in the city's business district, the hotel allows easy access to major attractions such as the House of Sampoerna and Surabaya Zoo. Travelers can reach Juanda International Airport within a 30-minute drive.

Rooms

The hotel offers 348 guest rooms, including 6 suites, each equipped with comfortable bedding for a restful experience. Selected rooms feature a view of the city skyline or Tunjungan Plaza, providing guests with a scenic backdrop. All accommodations include a 49-inch flat-screen TV, ensuring relaxation and entertainment.

Dining

The hotel houses the signature restaurant, The Eatery, offering a variety of international dishes for breakfast, lunch, and dinner. Guests can enjoy a selection of local and international beverages at the lobby bar, making it a comfortable space for relaxation or informal meetings. Room service is also available, allowing dining convenience in the comfort of the guest room.

Wellness

Four Points By Sheraton Surabaya features a fitness center equipped with modern workout machines, enabling guests to maintain their fitness regime. A large outdoor swimming pool complements the wellness offerings, providing an area for relaxation and recreation. The hotel also includes a sauna, promoting relaxation and wellness.

Business Amenities

The hotel offers over 1,800 square meters of event space, making it suitable for meetings and corporate events. The Grand Ballroom can accommodate up to 1,000 guests, equipped with state-of-the-art audiovisual technology. Business travelers can access comprehensive business services, including high-speed internet and meeting support.

Highlights

Location: Located within Tunjungan Plaza, the largest mall in Southeast Asia

Rooms: 348 guest rooms with city skyline views

Dining: The Eatery with international cuisine

Wellness: Large outdoor swimming pool & fitness center

Business: 1,800 square meters of event space

Must-do experiences

  • Savor rawon beef soup at Depot Makan Bang Jali for lunch.
  • Take a stroll in Taman Bungkul for local cultural events and parks.
  • Visit the House of Sampoerna for a glimpse into tobacco history.
  • Explore the vibrant Pasar Atom market for local crafts and snacks.
  • Don't miss the Surabaya Submarine Monument for unique photos.
View all

Select your room type

Four Points By Sheraton Surabaya, Tunjungan Plaza offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family Room
2 persons
305 sq. feet 
1 Double bed
Shower
Air conditioning
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room
2 persons
305 sq. feet 
2 Single beds
Shower
Air conditioning
Premium King Room
2 persons
435 sq. feet 
1 King-size bed
Shower
Air conditioning
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Facilities

Four Points By Sheraton Surabaya, Tunjungan Plaza offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • BBQ facilities
  • Leisure/ TV room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Four Points By Sheraton Surabaya, Tunjungan Plaza, guests are invited to indulge in diverse culinary experiences that celebrate Asian flavors. The inviting dining venues create a warm atmosphere perfect for family gatherings or unwinding with friends while enjoying delightful dishes.
Four Points By Sheraton Surabaya, Tunjungan Plaza Restaurant photo

Lime Restaurant

Asian cuisine, Halal options
Ambiance
Family friendly, Modern setting
Key Offerings
Savor a delectable selection of Asian dishes, perfect for sharing with loved ones in an inviting atmosphere. Breakfast, lunch, and dinner are served throughout the week, providing a delightful dining experience any time of day.
Reservation
Not needed
Open daily from 06:00 - 22:00

Lobby Lounge

Casual dining and lounge
Ambiance
Cozy indoor lounge with a relaxing vibe
Key Offerings
Enjoy refreshing cocktails in the evening, or pair your coffee with tempting pastries and light snacks any time of day. An ideal spot for unwinding after a busy day in Surabaya.
Reservation
Not needed
Operating hours vary; check locally for current timings

Four Points By Sheraton Surabaya, Tunjungan Plaza Location

Jl. Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jl. Embong Malang 25-31, Surabaya, Indonesia, 60261
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
1700 ft
Public Building
Grahadi Building
1700 ft
Mall
Tunjungan Plaza
1700 ft
Jl. Walikota Mustajab
Surabaya Town Hall
1700 ft
Square
Taman Apsari
1700 ft
Restaurants
Fish & Co
200 ft
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Mr. Fox Surabaya
100 ft
Jl. Embong Malang No.1-5 Tunjungan Plaza 5
X.O. Chinese Cuisine
1000 ft
Jl. Basuki Rachmad 8-12 Tunjungan Plaza 4 LG 08-09
Flip Burger
100 ft
Jl. Embong Malang No.31 Tunjungan Plaza 6
Shabu-Shabu On Yasai
200 ft
Jl. Embong Malang 1,3,5 Tunjungan Plaza 5
Ta Wan Plaza Tunjungan
200 ft
Jl. Embong Malang 7-21 Plaza Tunjungan IV Lantai V
Taste Van Java
200 ft
Tunjungan Plaza V 5th Floor
Chung Gi Wa
300 ft
Jl. Jenderal Basuki Rachmat Tunjungan Plaza 5
Thai Street
800 ft
Jl. Basuki Rahmat No. 8 - 12 Tunjungan Plaza 6
Explore Surabaya
Explore Surabaya's Vibrant Surroundings
Top Attractions
Activities
Dining
Entertainment
Siola Surabaya Museum
Siola Surabaya Museum
7 minutes' walk
Unique museum showcasing Surabaya's history and culture, offering insightful exhibits on local heritage.
Grahadi Building
Grahadi Building
7 minutes' walk
Historical government building with stunning architecture, perfect for photography enthusiasts and history buffs.
Tunjungan Plaza
Tunjungan Plaza
7 minutes' walk
Major shopping center featuring numerous shops, dining options, and entertainment, great for all ages.
Heroes Monument and 10th November Museum
Heroes Monument and 10th November Museum
25 minutes' walk
National monument celebrating Indonesian heroes, with a museum detailing the struggle for independence.
Bungkul Park
35 minutes' walk
Popular park with jogging tracks and playgrounds, ideal for relaxation and casual outdoor activities.
Waterpark at Taman Dayu
15 minutes' drive
Thrilling waterpark offering various slides and pools, great for families and thrill-seekers.
Fish & Co
Fish & Co
1 minute' walk
Casual seafood restaurant famous for fresh dishes and a relaxed dining experience, suitable for families.
Mr. Fox Surabaya
Mr. Fox Surabaya
1 minute' walk
Trendy eatery with a vibrant atmosphere, specializing in cocktails and fusion dishes, perfect for couples.
X.O. Chinese Cuisine
X.O. Chinese Cuisine
4 minutes' walk
Authentic Chinese restaurant known for flavorful dishes and elegant decor, ideal for special occasions.
Surabaya Plaza
Surabaya Plaza
20 minutes' walk
Shopping mall with cinemas and entertainment options. Family-friendly spot for movies and dining.
Grand City Surabaya
Grand City Surabaya
20 minutes' walk
Popular venue for events and concerts, with a lively atmosphere and frequent performances for all ages.
Getting around
City Centre
Surabaya3 min  ·  700 ft
Airports
Juanda (SUB)33 min  ·  13.6 mi
Abdul Rachman Saleh (MLG)130 min  ·  53.6 mi
Train
Gubeng Train Station18 min  ·  5000 ft
Pasar Turi Train Station Surabaya21 min  ·  1.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of Rp 150,000 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
12
Number of rooms:
294
Former name
four points by sheraton surabaya, pakuwon indah

Reviews and Ratings

Feedback about Four Points By Sheraton Surabaya, Tunjungan Plaza from previous guests about their experience.
Review score
Based on 1304 verified reviews
9.8/10
Perfect
99%
Recommend
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
9.2/10
Location
9.5/10
Staff
9.5/10
Value for money
8.9/10
Guest reviews
based on 358 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Four Points By Sheraton Surabaya, Tunjungan Plaza
What are the check-in and check-out times at Four Points By Sheraton Surabaya, Tunjungan Plaza?
Check-in is at 15:00 and check-out is at 12:00.
How far is Four Points By Sheraton Surabaya, Tunjungan Plaza from Juanda International Airport?
The hotel is located 25 km from Juanda International Airport, approximately a 45-minute drive.
What nearby attractions can guests visit from Four Points By Sheraton Surabaya, Tunjungan Plaza?
Nearby attractions include Tunjungan Plaza shopping mall (0.3 km), Masjid Al Akbar Surabaya (2 km), and Gubeng Train Station (2 km).
Does Four Points By Sheraton Surabaya, Tunjungan Plaza offer on-site dining options?
The hotel features Lime Restaurant, which serves a la carte dishes, and Wrapped, offering baked goods and desserts.
What room amenities are available at Four Points By Sheraton Surabaya, Tunjungan Plaza?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and complimentary Wi-Fi.
What business services does Four Points By Sheraton Surabaya, Tunjungan Plaza provide?
The hotel offers a business center, meeting rooms, and concierge services.
How can guests arrange airport transfers from Four Points By Sheraton Surabaya, Tunjungan Plaza?
Airport transfers can be arranged for an additional charge through the hotel.
What languages are spoken by the staff at Four Points By Sheraton Surabaya, Tunjungan Plaza?
Staff members are fluent in English and Indonesian.
Are there children's amenities available at Four Points By Sheraton Surabaya, Tunjungan Plaza?
The hotel offers a children's pool and a children's menu.

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