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From70US$ /night
Check-in
11Jan2026Select date
Check-out
12Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
-
Close to Ciputra World Surabaya Mall
Great
8.9
9.3
/10
4.8
4.6
/5

Amenities

Shangri-La Surabaya provides a variety of amenities including a Grand Pool Complex and an award-winning health center. The hotel boasts over 400 spacious rooms equipped with city views and luxurious bedding. A comprehensive range of dining options includes 6 restaurants offering authentic Asian and Western cuisine.

Rooms

The hotel features 420 well-appointed rooms and suites designed to create a comfortable stay. Accommodations include Horizon Club Rooms that offer exclusive access to lounge benefits like complimentary breakfast. Suites are equipped with upscale amenities and many provide stunning city views.

Location

Shangri-La Surabaya is situated in the heart of Surabaya, making it accessible to many local attractions and business areas. The hotel is a short drive from Tunjungan Plaza, one of the largest shopping centers in the region. Proximity to the Juanda International Airport enhances the ease of travel for guests.

Wellness

The health center at Shangri-La offers extensive fitness facilities and personalized training sessions. Guests can rejuvenate at CHI, The Spa, which provides various treatments inspired by traditional wellness practices. The hotel also features outdoor tennis courts and a jogging track.

Dining

Shangri-La Surabaya includes several on-site dining venues, each offering a unique culinary experience. Guests can enjoy a diverse menu at the indoor and outdoor dining spaces. Highlights include the India Palace for authentic Indian cuisine and the Peach Blossoms for fine Chinese offerings.

Highlights

Amenities: Grand Pool Complex and health center

Rooms: 420 well-appointed rooms and suites

Location: Heart of Surabaya, short drive from Tunjungan Plaza

Wellness: CHI, The Spa and fitness facilities

Must-do experiences

  • Savor Rawon, Surabaya's signature beef soup at Rm. Bu Kris.
  • Visit the House of Sampoerna for a glimpse into Indonesia's cigars.
  • Explore the vibrant Pasar Atum shopping market for local crafts.
  • Take a sunset stroll at Kenjeran Beach for stunning views.
  • Discover the historic hero monument, Tugu Pahlawan, nearby.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Horizon Deluxe King Room
2 persons
35 m² 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room
2 persons
35 m² 
2 Single beds
Shower
Air conditioning
Horizon Executive King Room
2 persons
49 m² 
1 King-size bed
Shower
Bathtub
Executive King Room
2 persons
49 m² 
1 King-size bed
Shower
Bathtub
Click button to see more rooms
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Surabaya offers a delightful tapestry of dining experiences, highlighting local and international flavors in inviting settings. Whether enjoying the vibrant all-you-can-eat buffet or indulging in classic Chinese and authentic Italian fare, guests will be drawn into a world of culinary delight and warm hospitality.
Shangri-La Surabaya Restaurant photo The photo shows a glimpse into a warmly lit and elegant dining area, likely part of a restaurant or upscale hotel. The foreground features a slightly open doorway revealing more of the dining space. 

On the left, we see a table draped with a white t
Shangri-La Surabaya Restaurant photo The photo shows a large, elegant dining room, likely in a hotel or upscale restaurant. The room is spacious and well-lit, with a warm, inviting ambiance. 

Numerous round tables are set for diners, each covered with a crisp white tablecloth. The tabl
Shangri-La Surabaya Restaurant photo The photo shows a formal dining room set up for a special event, likely a wedding reception or banquet. The room is elegant and well-decorated, suggesting a sophisticated atmosphere. 

There are several round tables arranged throughout the room, each

Jamoo

International buffet
Ambiance
Family-friendly and modern, perfect for gatherings and special occasions.
Key Offerings
An extensive all-you-can-eat dining experience featuring a variety of vegetarian options, delectable desserts, and a selection of Italian drinks, including Negroni and homemade Limoncello.
Reservation
Not needed
Breakfast from 06:00 to 10:00, Lunch and Dinner from 06:00 to 23:00.

Shang Palace

Classic provincial Chinese cuisine
Ambiance
Elegant and inviting, ideal for both lunch and dinner with a charming atmosphere.
Key Offerings
Renowned for signature dishes hailed as some of the finest Chinese offerings, allowing guests to enjoy authentic Chinese fare in a comfortable setting.
Reservation
Recommended
Lunch and Dinner; hours vary.

Sapore Osteria

Authentic home-style Italian cooking
Ambiance
Warm and welcoming, perfect for casual dining with friends and family.
Key Offerings
Tasty Italian dishes paired with an impressive selection of drinks to complement the dining experience.
Reservation
Recommended
Hours vary; Lunchtime and dinner are typically available.

Lobby Lounge

Café-style snacks and beverages
Ambiance
A popular social space with a relaxed setting, inviting for leisurely afternoons.
Key Offerings
An impressive selection of teas, coffees, and light snacks make it an ideal spot for unwinding and socializing.
Reservation
No
Hours vary; open throughout the day.

Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Nearby
Mall
Ciputra World Surabaya Mall
450 m
Restaurants
Jamoo
10 m
Jl. Mayjen Sungkono no. 120 Level 1
Sapore Osteria
20 m
Jl. Mayjen Sungkono no. 120 Shangri-la hotel
Shang Palace
550 m
Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya
Citilites Skyclub and Bistro
780 m
Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences
The Cakery
580 m
Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences
Nini's Seafood
400 m
JL Mayjend Sungkono 178-180
Kedai Si Mbok
670 m
Jln. Mayjen Sungkono 89 Ciputra World
The Avenue Lounge Bar
770 m
Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences
Bakerzin
670 m
Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3
Explore Surabaya
Local Highlights Near Shangri-La Surabaya
Top Attractions
Activities
Dining
Entertainment
Ciputra World Surabaya Mall
Ciputra World Surabaya Mall
9-minute walk
Ciputra World offers a mix of international brands and local shops, perfect for shopping and entertainment all in one place.
Surabaya Town Square
Surabaya Town Square
25-minute walk
A vibrant area featuring restaurants, shops, and live performances, ideal for families and couples looking for fun.
Sura and Baya Statue
30-minute walk
A symbol of Surabaya, this statue highlights the city's history and provides a great photo opportunity for visitors.
Pakal Forest
6-minute drive
Pakal Forest invites nature lovers for walking, jogging, and relaxation amidst lush greenery and scenic trails.
Surabaya Zoo
Surabaya Zoo
5-minute drive
Featuring various animal exhibits, the zoo is a fun and educational outing for families with children of all ages.
Sapore Osteria
Sapore Osteria
1-minute walk
An Italian restaurant known for its authentic pizzas and pastas, offering a cozy setting. Reservations recommended.
Shang Palace
Shang Palace
7-minute walk
Elegant Chinese dining with signature dim sum and royal banquet experiences. No dietary restrictions catered.
Citilites Skyclub and Bistro
Citilites Skyclub and Bistro
10-minute walk
An upscale rooftop venue featuring live music and a relaxing ambiance, perfect for a night out or casual drinks.
XXI Garden Cafe
10-minute walk
A trendy cafe with film screenings and a laid-back vibe, ideal for families and friends seeking a relaxed evening.
Getting around
City Centre
Surabaya7 min  ·  4.1 km
Airports
Juanda International Airport (SUB)29 min  ·  18.7 km
Abdul Rachman Saleh Airport (MLG)128 min  ·  84.9 km
Train
Gubeng Train Station8 min  ·  4.9 km
Pasar Turi Train Station Surabaya8 min  ·  4.9 km
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357
FAQs
About Shangri-La Surabaya
What are the check-in and check-out times at Shangri-La Surabaya?
Check-in is at 14:00 and check-out is at 12:00.
How far is Shangri-La Surabaya from Juanda International Airport?
The hotel is 20 km from Juanda International Airport, approximately a 20-minute drive.
Does Shangri-La Surabaya offer airport transfer services?
The hotel provides paid airport shuttle services for guests.
What recreational facilities are available at Shangri-La Surabaya?
Guests can enjoy an outdoor swimming pool, tennis courts, a kids' club, and a game room.
What dining options are available at Shangri-La Surabaya?
The hotel features multiple dining options, including Sapore Osteria for Italian cuisine and Shang Palace for Chinese dishes.
Is parking available at Shangri-La Surabaya?
Public parking is available on-site for free without the need for a reservation.
What amenities are provided in the rooms at Shangri-La Surabaya?
Rooms are equipped with air conditioning, a flat-screen TV, a mini fridge, and coffee/tea making facilities.
What is the distance from Shangri-La Surabaya to local landmarks?
The hotel is 0.5 km from Ciputra World and 3 km from Monumen Kapal Selam.
Is breakfast included in the stay at Shangri-La Surabaya?
Breakfast is available for an additional charge of 381150 IDR.
What languages do the staff at Shangri-La Surabaya speak?
The staff is proficient in multiple languages to assist international guests.
Does Shangri-La Surabaya have facilities for business travelers?
The hotel features comprehensive meeting facilities including six meeting rooms.
What family-friendly activities are available at Shangri-La Surabaya?
There are several family-centric activities including a children's playground, kids' club, and family-friendly dining options.
What is available for leisure at Shangri-La Surabaya?
Leisure options include tennis courts, an outdoor pool, and a spa with wellness packages.

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