Shangri-La Surabaya, Surabaya — Top Rated (8+) from $70| BestHotel.net

75 photos

Shangri-La Surabaya Exterior photo The photo shows a large, modern hotel building, the Shangri-La, prominently displayed. The building is tall and rectangular, with a light beige facade. Numerous rectangular windows, framed in a muted blue, cover the majority of its exterior.

The ho

Shangri-La Surabaya Exterior photo The photo shows a luxurious spa room with a focus on relaxation and tranquility. The room is bathed in warm, soft lighting, creating a calming atmosphere.

The centerpiece of the room is a large, oval bathtub built into a light-colored, textured wal

Shangri-La Surabaya Gym photo The photo shows a well-lit fitness center. The room has large windows along one side, offering a view of a cityscape with buildings and a cloudy sky. The walls are a neutral beige color, and the ceiling has a dark wood-paneled section with recessed l

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Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Close to Ciputra World Surabaya Mall

Perfect

9.0

9.2

/10

4.1

4.5

Amenities

Shangri-La Surabaya boasts an expansive swimming pool, a fitness center equipped with state-of-the-art machines, and a tennis court. Guests can enjoy access to the Health Club, which provides various wellness activities and classes. The hotel also offers a range of shopping options within close proximity, enhancing the convenience for all visitors.

Rooms

The hotel features 366 spacious rooms and suites, designed with a sophisticated touch and equipped with premium amenities. Guests can choose from rooms with breathtaking city views or suites that provide additional living spaces. Each room is fitted with a large marble bathroom and high-quality bedding for a restful experience.

Dining

Shangri-La Surabaya offers a variety of dining options, including the renowned Shang Palace, which serves authentic Cantonese cuisine. Guests can also experience international flavors at the Café Taman restaurant. The hotel provides 24-hour room service for those seeking in-room dining experiences.

Wellness

The health and wellness offerings at the hotel comprise of the CHI, The Spa, where guests can select from an extensive menu of treatments and therapies. The fitness center not only provides gym equipment but also schedules personalized training sessions. Additionally, guests can enjoy relaxation in the sauna and steam room available at the Leisure Deck.

Events

Shangri-La Surabaya is equipped with extensive meeting facilities, including ballrooms and smaller meeting rooms suited for various events. The hotel can accommodate up to 2,500 guests for large conferences or weddings. Comprehensive audiovisual support is also available, ensuring successful event execution.

Highlights

Amenities: Expansive swimming pool and fitness center

Rooms: 366 spacious rooms and suites

Dining: Shang Palace for authentic Cantonese cuisine

Wellness: CHI, The Spa with diverse treatments

Events: Accommodates up to 2,500 guests

Must-do experiences

Savor Rawon, Surabaya's signature beef soup at Rm. Bu Kris.
Visit the House of Sampoerna for a glimpse into Indonesia's cigars.
Explore the vibrant Pasar Atum shopping market for local crafts.
Take a sunset stroll at Kenjeran Beach for stunning views.
Discover the historic hero monument, Tugu Pahlawan, nearby.

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Select your room type

Shangri-La Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Horizon Deluxe King Room

2 persons

380 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Deluxe Twin Room

2 persons

380 sq. feet

2 Single beds

Shower

Air conditioning

room details

Deluxe King Room

2 persons

380 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Horizon Executive King Room

2 persons

530 sq. feet

1 King-size bed

Shower

Bathtub

room details

Click button to see more rooms

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Facilities

Shangri-La Surabaya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Shangri-La Surabaya offers a delightful tapestry of dining experiences, highlighting local and international flavors in inviting settings. Whether enjoying the vibrant all-you-can-eat buffet or indulging in classic Chinese and authentic Italian fare, guests will be drawn into a world of culinary delight and warm hospitality.

Shangri-La Surabaya Restaurant photo The photo shows a glimpse into a warmly lit and elegant dining area, likely part of a restaurant or upscale hotel. The foreground features a slightly open doorway revealing more of the dining space.

On the left, we see a table draped with a white t

Shangri-La Surabaya Restaurant photo The photo shows a large, elegant dining room, likely in a hotel or upscale restaurant. The room is spacious and well-lit, with a warm, inviting ambiance.

Numerous round tables are set for diners, each covered with a crisp white tablecloth. The tabl

Shangri-La Surabaya Restaurant photo The photo shows a formal dining room set up for a special event, likely a wedding reception or banquet. The room is elegant and well-decorated, suggesting a sophisticated atmosphere.

There are several round tables arranged throughout the room, each

Jamoo

International buffet

Ambiance

Family-friendly and modern, perfect for gatherings and special occasions.

Key Offerings

An extensive all-you-can-eat dining experience featuring a variety of vegetarian options, delectable desserts, and a selection of Italian drinks, including Negroni and homemade Limoncello.

Reservation

Not needed

Breakfast from 06:00 to 10:00, Lunch and Dinner from 06:00 to 23:00.

Shang Palace

Classic provincial Chinese cuisine

Ambiance

Elegant and inviting, ideal for both lunch and dinner with a charming atmosphere.

Key Offerings

Renowned for signature dishes hailed as some of the finest Chinese offerings, allowing guests to enjoy authentic Chinese fare in a comfortable setting.

Reservation

Recommended

Lunch and Dinner; hours vary.

Sapore Osteria

Authentic home-style Italian cooking

Ambiance

Warm and welcoming, perfect for casual dining with friends and family.

Key Offerings

Tasty Italian dishes paired with an impressive selection of drinks to complement the dining experience.

Reservation

Recommended

Hours vary; Lunchtime and dinner are typically available.

Lobby Lounge

Café-style snacks and beverages

Ambiance

A popular social space with a relaxed setting, inviting for leisurely afternoons.

Key Offerings

An impressive selection of teas, coffees, and light snacks make it an ideal spot for unwinding and socializing.

Reservation

Hours vary; open throughout the day.

Shangri-La Surabaya Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Map view

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

City landmarks

Zoo

Surabaya Zoo

1.5 mi

Landmark

Taman Bungkul

1.6 mi

Landmark

Monumen Kapal Selam

2.9 mi

Mall

Ciputra World Surabaya Mall

2300 ft

Mosque

Masjid Nasional Al-Akbar

3.2 mi

Shopping Area

Surabaya Town Square

1.2 mi

Landmark

Carnival Park Suroboyo

4.0 mi

Landmark

Sura and Baya statue

1.6 mi

Landmark

Ciputra World

2300 ft

Park

Bungkul Park

1.6 mi

Mall

Golden City Mal

3400 ft

Landmark

Masjid Al Muhajirin

2100 ft

Landmark

Masjid Al Amin

2100 ft

Landmark

Rich Palace

2200 ft

Church

GBI Pakis

2300 ft

Landmark

Ramayana

2300 ft

Church

GBI Gibeon

2300 ft

Landmark

Masjid Al Ikhlas

2300 ft

Landmark

Masjid Al Jihad

2300 ft

Landmark

GBI Efrata

2300 ft

Square

XXI Garden Cafe

2300 ft

Landmark

Masjid Al Hidayah

2400 ft

Landmark

Masjid Nur Hidayah

2500 ft

Landmark

Masjid Al Iman

2700 ft

Church

Gereja HKBP Dukuh Kupang Ressort Surabaya

2700 ft

Mosque

Masjid Baitus Shomad

2800 ft

Landmark

GPDI Eben Haezer

2800 ft

Public Building

Islamic Centre

2800 ft

Landmark

Masjid Hidayatul Ummah

2800 ft

Landmark

Masjid Islamic Centre

2800 ft

Nearby

Mall

Ciputra World Surabaya Mall

1500 ft

Restaurants

Jamoo

100 ft

Jl. Mayjen Sungkono no. 120 Level 1

Sapore Osteria

100 ft

Jl. Mayjen Sungkono no. 120 Shangri-la hotel

Shang Palace

1900 ft

Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya

Citilites Skyclub and Bistro

2600 ft

Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences

The Cakery

2000 ft

Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences

Nini's Seafood

1400 ft

JL Mayjend Sungkono 178-180

Kedai Si Mbok

2200 ft

Jln. Mayjen Sungkono 89 Ciputra World

The Avenue Lounge Bar

2600 ft

Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences

Bakerzin

2200 ft

Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3

Explore Surabaya

Local Highlights Near Shangri-La Surabaya

Ciputra World Surabaya Mall

9-minute walk

Ciputra World offers a mix of international brands and local shops, perfect for shopping and entertainment all in one place.

Surabaya Town Square

25-minute walk

A vibrant area featuring restaurants, shops, and live performances, ideal for families and couples looking for fun.

Sura and Baya Statue

30-minute walk

A symbol of Surabaya, this statue highlights the city's history and provides a great photo opportunity for visitors.

Pakal Forest

6-minute drive

Pakal Forest invites nature lovers for walking, jogging, and relaxation amidst lush greenery and scenic trails.

Surabaya Zoo

5-minute drive

Featuring various animal exhibits, the zoo is a fun and educational outing for families with children of all ages.

Sapore Osteria

1-minute walk

An Italian restaurant known for its authentic pizzas and pastas, offering a cozy setting. Reservations recommended.

Shang Palace

7-minute walk

Elegant Chinese dining with signature dim sum and royal banquet experiences. No dietary restrictions catered.

Citilites Skyclub and Bistro

10-minute walk

An upscale rooftop venue featuring live music and a relaxing ambiance, perfect for a night out or casual drinks.

XXI Garden Cafe

10-minute walk

A trendy cafe with film screenings and a laid-back vibe, ideal for families and friends seeking a relaxed evening.

Getting around

City Centre

Surabaya6 min · 2.5 mi

Airports

Juanda (SUB)30 min · 12.2 mi

Abdul Rachman Saleh (MLG)126 min · 52.2 mi

Train

Pasar Turi Train Station Surabaya8 min · 3.0 mi

Gubeng Train Station8 min · 3.0 mi

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Property information and rules

Check-in

from 14:00-23:00

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs IDR 116162 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

357

Reviews and Ratings

Feedback about Shangri-La Surabaya from previous guests about their experience.

Review score

Based on 225 verified reviews

9.1/10

Perfect

92%

Recommend

Breakfast

8.9/10

Cleanliness

9.4/10

Comfort

9.4/10

Facilities

9.2/10

Free Wi-Fi

8.8/10

Location

9.0/10

Paid Wi-Fi

7.5/10

Staff

9.5/10

Value for money

8.8/10

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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FAQs

About Shangri-La Surabaya

What are the check-in and check-out times at Shangri-La Surabaya?

Check-in is at 14:00 and check-out is at 12:00.

How far is Shangri-La Surabaya from Juanda International Airport?

The hotel is 20 km from Juanda International Airport, approximately a 20-minute drive.

Does Shangri-La Surabaya offer airport transfer services?

The hotel provides paid airport shuttle services for guests.

What recreational facilities are available at Shangri-La Surabaya?

Guests can enjoy an outdoor swimming pool, tennis courts, a kids' club, and a game room.

What dining options are available at Shangri-La Surabaya?

The hotel features multiple dining options, including Sapore Osteria for Italian cuisine and Shang Palace for Chinese dishes.

Is parking available at Shangri-La Surabaya?

Public parking is available on-site for free without the need for a reservation.

What amenities are provided in the rooms at Shangri-La Surabaya?

Rooms are equipped with air conditioning, a flat-screen TV, a mini fridge, and coffee/tea making facilities.

What is the distance from Shangri-La Surabaya to local landmarks?

The hotel is 0.5 km from Ciputra World and 3 km from Monumen Kapal Selam.

Is breakfast included in the stay at Shangri-La Surabaya?

Breakfast is available for an additional charge of 381150 IDR.

What languages do the staff at Shangri-La Surabaya speak?

The staff is proficient in multiple languages to assist international guests.

Does Shangri-La Surabaya have facilities for business travelers?

The hotel features comprehensive meeting facilities including six meeting rooms.

What family-friendly activities are available at Shangri-La Surabaya?

There are several family-centric activities including a children's playground, kids' club, and family-friendly dining options.

What is available for leisure at Shangri-La Surabaya?

Leisure options include tennis courts, an outdoor pool, and a spa with wellness packages.

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