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Jw Marriott Hotel Surabaya, Surabaya

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From$52 /night
Check-in
03Sept
Check-out
04Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 85-89, Surabaya, 60261
-
Steps from Tunjungan Plaza
Perfect
9.0
9.7
/10
4.5
4.5
/5

5-star luxury hotel in Surabaya City Center

Accommodations

JW Marriott Hotel Surabaya offers 407 hotel-appointed rooms with luxury amenities, including 22 extended-stay apartments. Each room is designed for comfort, featuring high-quality furnishings and spacious layouts. Guests can expect a personalized experience with attentive service throughout their stay.

Dining

The hotel provides a variety of dining options with four distinctive restaurants, including Uppercut Steakhouse and Tang Palace Chinese Restaurant. Guests can savor authentic Cantonese cuisine, dry-aged beef, and fresh grilled seafood at Imari Japanese Restaurant. Pavilion Restaurant offers buffet dining and a la carte options for breakfast, lunch, and dinner.

Location

Located near Tunjungan Plaza Mall, JW Marriott Hotel Surabaya places guests in the heart of the city's shopping and business district. Close proximity to landmarks such as Suramadu Bridge and the House of Sampoerna enhances accessibility to cultural experiences. This central location facilitates exploration of the surrounding areas with ease.

Wellness

The hotel provides extensive wellness facilities, including a 24-hour gym and a swimming pool with panoramic views of Surabaya. Guests can unwind with massage services available anytime during their stay. Daily yoga sessions add a relaxing element to one's wellness journey.

Family-Friendly Amenities

JW Marriott Hotel Surabaya caters to families with a dedicated kids club offering activities and games from 9:00 AM to 5:00 PM. The hotel features a JW Terrace by the Pool venue for movie nights, creating fun family experiences. Children can also enjoy a special menu at the on-site dining facilities.

Highlights

Location: Near Tunjungan Plaza Mall

Rooms: 407 hotel-appointed rooms

Dining: Uppercut Steakhouse & Tang Palace

Wellness: 24-hour gym & swimming pool

Family-Friendly: Kids club & JW Terrace

Must-do experiences

  • Visit Tugu Pahlawan for a glimpse of Surabaya's rich history.
  • Savor Rujak Cingur at the famous Rujak Cingur Kalimas stall.
  • Explore the colorful wares at Pasar Atom for unique souvenirs.
  • Stroll through the serene Kebun Bibit for local flora and fauna.
  • Experience traditional dance at the House of Sampoerna museum.

Select your room type

Jw Marriott Hotel Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Premium King Room Skyline View
    2 persons
    42 sq. feet
    1 King-size bed
    Skyline View
    Air conditioning
    Bathtub
  • Premium Double Room Two Double Beds Skyline View
    2 persons
    42 sq. feet
    2 Single beds
    Skyline View
    Air conditioning
    Bathtub
  • Twin Room City View
    2 persons
    42 sq. feet
    2 Single beds
    City view
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Jw Marriott Hotel Surabaya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The JW Marriott Hotel Surabaya offers a delightful array of dining options that promise to tantalize the taste buds. From traditional Indonesian flavors to international fare, each venue presents a unique culinary adventure with warm atmospheres perfect for family gatherings or intimate dinners.
  • Pavilion Restaurant

    International, Indonesian, Sushi, Pizza
    Ambiance
    Family-friendly, Modern
    Key Offerings
    A diverse selection of international dishes, including freshly made sushi and traditional Indonesian delicacies. Perfect for breakfast and dinner gatherings.
    Reservation
    No
    Open daily from 06:00 - 23:00
  • Tang Palace Chinese Restaurant

    Chinese, Asian
    Ambiance
    Family-friendly, Modern
    Key Offerings
    An inviting space featuring classic Chinese cuisine, ideal for lunch and dinner with family and friends.
    Reservation
    No
    Lunch: 12:00 - 15:00, Dinner: 18:00 - 20:00 (Daily)
  • Uppercut Steakhouse

    French, Steakhouse
    Ambiance
    Modern, Romantic
    Key Offerings
    Specializes in premium cuts of meat and French-inspired dishes, providing a sophisticated setting for a romantic dining experience.
    Reservation
    Yes
    Lunch: 12:30 - 15:00, Dinner: 18:00 - 23:00 (Tuesday to Sunday)
  • Imari Japanese Restaurant

    Japanese
    Ambiance
    Family-friendly, Traditional, Modern, Romantic
    Key Offerings
    A variety of authentic Japanese dishes, featuring both traditional favorites and contemporary presentations, perfect for all dining occasions.
    Reservation
    Yes
    Lunch: 12:00 - 15:00, Dinner: 18:00 - 23:00 (Daily)
  • SBCO Gourmet Patisserie

    Pastries, Desserts
    Ambiance
    Casual, Modern
    Key Offerings
    Indulge in freshly baked pastries and sweet treats, ideal for a casual coffee break or a delightful afternoon snack.
    Reservation
    No
    Hours vary.

Jw Marriott Hotel Surabaya Location

Jalan Embong Malang 85-89, Surabaya, 60261
Explore Surabaya
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Siola Surabaya Museum
Siola Surabaya Museum
11 minutes' walk
An engaging museum showcasing Surabaya's history and culture through diverse exhibits and interactive displays.
Surabaya Town Hall
Surabaya Town Hall
10 minutes' walk
A historic building with beautiful architecture, offering insights into Surabaya's governance and public events.
Tunjungan Plaza
Tunjungan Plaza
11 minutes' walk
A vibrant shopping mall featuring numerous stores, eateries, and entertainment options for all ages.
Heroes Monument and 10th November Museum
Heroes Monument and 10th November Museum
5 minutes' drive
A landmark commemorating Indonesia's heroes, featuring a museum dedicated to the struggle for independence.
Visit Surabaya Zoo
6 minutes' drive
A diverse zoo showcasing various animals, offering family-friendly experiences and educational programs.
Relax at Taman Bungkul
10 minutes' drive
A beautiful park perfect for picnics, walking, or enjoying the serene environment amidst lush greenery.
Adventure at Pakal Forest
10 minutes' drive
Thrilling outdoor activities such as hiking and biking amidst nature trails in the lush Pakal Forest.
Tang Palace Chinese Restaurant
1 minutes' walk
Elegant dining featuring authentic Chinese cuisine, known for its dim sum and fresh seafood dishes.
Uppercut Steakhouse
2 minutes' walk
A modern steakhouse with a cozy atmosphere, specializing in prime cuts of meat and delicious sides.
Pavilion Restaurant
1 minutes' walk
An international buffet restaurant offering a wide range of dishes from local to globally inspired flavors.
Taman Hiburan Rakyat
Taman Hiburan Rakyat
5 minutes' drive
A popular amusement park featuring rides and games, offering fun for families and thrill-seekers alike.
Cinepolis Tunjungan Plaza
11 minutes' walk
A modern cinema showcasing the latest films in luxurious surroundings, perfect for a relaxing evening.
Getting around
  • City Centre
    Surabaya 9 min  ·  2300 ft
  • Airports
    Juanda (SUB) 31 min  ·  12.7 mi
    Abdul Rachman Saleh (MLG) 130 min  ·  53.8 mi
  • Train
    Pasar Turi Train Station Surabaya 15 min  ·  4000 ft
    Gubeng Train Station 26 min  ·  1.3 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of IDR 328000.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Chinese, Bahasa Indonesian, Malay
Number of floors:
25
Number of rooms:
337

Reviews and Ratings

Feedback about Jw Marriott Hotel Surabaya from previous guests about their experience.
Review score
Based on 371 verified reviews
9.2 /10
Perfect
91 %
Recommend
Breakfast
9.3/10
Cleanliness
9.4/10
Comfort
9.2/10
Facilities
9.2/10
Free WiFi
8.0/10
Location
9.2/10
Paid Wi-Fi
6.2/10
Staff
9.5/10
Value for money
8.9/10
Guest reviews
based on 350 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Jw Marriott Hotel Surabaya
What are the check-in and check-out times at Jw Marriott Hotel Surabaya?
Check-in is available from 14:00 and check-out is by 12:00.
What dining options are available at Jw Marriott Hotel Surabaya?
The hotel has multiple on-site dining options, including The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and Uppercut Steakhouse.
How far is Jw Marriott Hotel Surabaya from Tunjungan Plaza?
The hotel is located just 0.5 km from Tunjungan Plaza, which is a 5-minute walk.
What wellness facilities are available at Jw Marriott Hotel Surabaya?
Guests can enjoy an outdoor swimming pool, health club, massage services, and a steam room.
Is it possible to arrange an airport transfer at Jw Marriott Hotel Surabaya?
The hotel offers a paid airport shuttle service to and from Juanda International Airport, which is 25 km away.
What amenities are provided in the rooms at Jw Marriott Hotel Surabaya?
All rooms are equipped with air conditioning, flat-screen TVs, safety deposit boxes, and tea/coffee makers.
What languages do the staff at Jw Marriott Hotel Surabaya speak?
The staff is multilingual, including English and Indonesian.
What entertainment options are available for children at Jw Marriott Hotel Surabaya?
The hotel provides a kids' club, children's pool, and a children's buffet at meal times.
How far is Jw Marriott Hotel Surabaya from Juanda International Airport?
The hotel is located 25 km from Juanda International Airport, approximately a 45-minute drive.
What type of breakfast is served at Jw Marriott Hotel Surabaya?
Breakfast is available for an additional charge of 328000 IDR.

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