JW Marriott Hotel Surabaya offers 407 hotel-appointed rooms with luxury amenities, including 22 extended-stay apartments. Each room is designed for comfort, featuring high-quality furnishings and spacious layouts. Guests can expect a personalized experience with attentive service throughout their stay.
Dining
The hotel provides a variety of dining options with four distinctive restaurants, including Uppercut Steakhouse and Tang Palace Chinese Restaurant. Guests can savor authentic Cantonese cuisine, dry-aged beef, and fresh grilled seafood at Imari Japanese Restaurant. Pavilion Restaurant offers buffet dining and a la carte options for breakfast, lunch, and dinner.
Location
Located near Tunjungan Plaza Mall, JW Marriott Hotel Surabaya places guests in the heart of the city's shopping and business district. Close proximity to landmarks such as Suramadu Bridge and the House of Sampoerna enhances accessibility to cultural experiences. This central location facilitates exploration of the surrounding areas with ease.
Wellness
The hotel provides extensive wellness facilities, including a 24-hour gym and a swimming pool with panoramic views of Surabaya. Guests can unwind with massage services available anytime during their stay. Daily yoga sessions add a relaxing element to one's wellness journey.
Family-Friendly Amenities
JW Marriott Hotel Surabaya caters to families with a dedicated kids club offering activities and games from 9:00 AM to 5:00 PM. The hotel features a JW Terrace by the Pool venue for movie nights, creating fun family experiences. Children can also enjoy a special menu at the on-site dining facilities.
Highlights
Location: Near Tunjungan Plaza Mall
Rooms: 407 hotel-appointed rooms
Dining: Uppercut Steakhouse & Tang Palace
Wellness: 24-hour gym & swimming pool
Family-Friendly: Kids club & JW Terrace
Must-do experiences
Visit Tugu Pahlawan for a glimpse of Surabaya's rich history.
Savor Rujak Cingur at the famous Rujak Cingur Kalimas stall.
Explore the colorful wares at Pasar Atom for unique souvenirs.
Stroll through the serene Kebun Bibit for local flora and fauna.
Experience traditional dance at the House of Sampoerna museum.
Select your room type
Jw Marriott Hotel Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room Skyline View
2 persons
42 sq. feet
1 King-size bed
Skyline View
Air conditioning
Bathtub
room details
Premium Double Room Two Double Beds Skyline View
2 persons
42 sq. feet
2 Single beds
Skyline View
Air conditioning
Bathtub
room details
Twin Room City View
2 persons
42 sq. feet
2 Single beds
City view
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Jw Marriott Hotel Surabaya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Aerobics
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Pool with view
Room features
Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
The JW Marriott Hotel Surabaya offers a delightful array of dining options that promise to tantalize the taste buds. From traditional Indonesian flavors to international fare, each venue presents a unique culinary adventure with warm atmospheres perfect for family gatherings or intimate dinners.
Pavilion Restaurant
International, Indonesian, Sushi, Pizza
Ambiance
Family-friendly, Modern
Key Offerings
A diverse selection of international dishes, including freshly made sushi and traditional Indonesian delicacies. Perfect for breakfast and dinner gatherings.
Reservation
No
Open daily from 06:00 - 23:00
Tang Palace Chinese Restaurant
Chinese, Asian
Ambiance
Family-friendly, Modern
Key Offerings
An inviting space featuring classic Chinese cuisine, ideal for lunch and dinner with family and friends.
Indulge in freshly baked pastries and sweet treats, ideal for a casual coffee break or a delightful afternoon snack.
Reservation
No
Hours vary.
Jw Marriott Hotel Surabaya Location
Jalan Embong Malang 85-89, Surabaya, 60261,
Explore Surabaya
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Siola Surabaya Museum
11 minutes' walk
An engaging museum showcasing Surabaya's history and culture through diverse exhibits and interactive displays.
Surabaya Town Hall
10 minutes' walk
A historic building with beautiful architecture, offering insights into Surabaya's governance and public events.
Tunjungan Plaza
11 minutes' walk
A vibrant shopping mall featuring numerous stores, eateries, and entertainment options for all ages.
Heroes Monument and 10th November Museum
5 minutes' drive
A landmark commemorating Indonesia's heroes, featuring a museum dedicated to the struggle for independence.
Visit Surabaya Zoo
6 minutes' drive
A diverse zoo showcasing various animals, offering family-friendly experiences and educational programs.
Relax at Taman Bungkul
10 minutes' drive
A beautiful park perfect for picnics, walking, or enjoying the serene environment amidst lush greenery.
Adventure at Pakal Forest
10 minutes' drive
Thrilling outdoor activities such as hiking and biking amidst nature trails in the lush Pakal Forest.
Tang Palace Chinese Restaurant
1 minutes' walk
Elegant dining featuring authentic Chinese cuisine, known for its dim sum and fresh seafood dishes.
Uppercut Steakhouse
2 minutes' walk
A modern steakhouse with a cozy atmosphere, specializing in prime cuts of meat and delicious sides.
Pavilion Restaurant
1 minutes' walk
An international buffet restaurant offering a wide range of dishes from local to globally inspired flavors.
Taman Hiburan Rakyat
5 minutes' drive
A popular amusement park featuring rides and games, offering fun for families and thrill-seekers alike.
Cinepolis Tunjungan Plaza
11 minutes' walk
A modern cinema showcasing the latest films in luxurious surroundings, perfect for a relaxing evening.
Getting around
City Centre
Surabaya 9 min · 2300 ft
Airports
Juanda (SUB) 31 min · 12.7 mi
Abdul Rachman Saleh (MLG) 130 min · 53.8 mi
Train
Pasar Turi Train Station Surabaya 15 min · 4000 ft
Gubeng Train Station 26 min · 1.3 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of IDR 328000.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Bahasa Indonesian, Malay
Number of floors:
25
Number of rooms:
337
Reviews and Ratings
Feedback about Jw Marriott Hotel Surabaya from previous guests about their experience.
Review score
Based on 371 verified reviews
9.2 /10
Perfect
91 %
Recommend
Breakfast
9.3/10
Cleanliness
9.4/10
Comfort
9.2/10
Facilities
9.2/10
Free WiFi
8.0/10
Location
9.2/10
Paid Wi-Fi
6.2/10
Staff
9.5/10
Value for money
8.9/10
Guest reviews
based on 350 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Jw Marriott Hotel Surabaya
What are the check-in and check-out times at Jw Marriott Hotel Surabaya?
Check-in is available from 14:00 and check-out is by 12:00.
What dining options are available at Jw Marriott Hotel Surabaya?
The hotel has multiple on-site dining options, including The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and Uppercut Steakhouse.
How far is Jw Marriott Hotel Surabaya from Tunjungan Plaza?
The hotel is located just 0.5 km from Tunjungan Plaza, which is a 5-minute walk.
What wellness facilities are available at Jw Marriott Hotel Surabaya?
Guests can enjoy an outdoor swimming pool, health club, massage services, and a steam room.
Is it possible to arrange an airport transfer at Jw Marriott Hotel Surabaya?
The hotel offers a paid airport shuttle service to and from Juanda International Airport, which is 25 km away.
What amenities are provided in the rooms at Jw Marriott Hotel Surabaya?
All rooms are equipped with air conditioning, flat-screen TVs, safety deposit boxes, and tea/coffee makers.
What languages do the staff at Jw Marriott Hotel Surabaya speak?
The staff is multilingual, including English and Indonesian.
What entertainment options are available for children at Jw Marriott Hotel Surabaya?
The hotel provides a kids' club, children's pool, and a children's buffet at meal times.
How far is Jw Marriott Hotel Surabaya from Juanda International Airport?
The hotel is located 25 km from Juanda International Airport, approximately a 45-minute drive.
What type of breakfast is served at Jw Marriott Hotel Surabaya?
Breakfast is available for an additional charge of 328000 IDR.