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Mexico
Playa del Carmen
Heaven Hotel
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46 photos
Heaven Hotel Playa del Carmen Exterior photoHeaven Hotel Playa del Carmen Exterior photoHeaven Hotel Playa del Carmen Exterior photo
Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From47US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
-
Close to the beach
Perfect
9.1
9.6
/10
4.5
3.8
/5

Amenities

Heaven Hotel in Playa del Carmen offers a stunning beachfront location featuring an expansive Grand Pool Complex with swim-up suites. It also has a dedicated beach area equipped with cabanas and hammock zones for relaxation. Guests can access a variety of water sports, including snorkeling and kayaking, directly from the hotel grounds.

Rooms

The hotel showcases 198 accommodations, each designed with a blend of comfort and luxury. Swim-up suites provide immediate access to the pool, while others offer private balconies with ocean views. Rooms include upscale amenities like rainfall showers and stocked mini-bars.

Location

Conveniently situated just minutes from Playa del Carmen's vibrant center, Heaven Hotel allows easy access to local attractions. Guests can explore nearby cultural sites, including cenotes and Mayan ruins. The location also offers proximity to shopping, nightlife, and dining options.

Dining

Heaven Hotel features multiple on-site dining options ranging from casual snacks to gourmet experiences. Guests can enjoy international cuisine at the buffet-style restaurant, while specialty dining delivers culinary delights. The hotel also has a bar serving a variety of cocktails and local beverages.

Wellness

The hotel's wellness offerings include a fully equipped fitness center and spa services designed for relaxation and rejuvenation. Guests can indulge in a range of treatments focused on both relaxation and recovery. Yoga classes are available to promote physical well-being amid a serene environment.

Highlights

Location: beachfront location with direct beach access

Rooms: 198 accommodations with private balconies

Dining: buffet-style restaurant & specialty dining

Wellness: spa services & yoga classes

Must-do experiences

  • Visit the Frida Kahlo Museum for art and culture in a vibrant setting.
  • Savor authentic tacos al pastor at Taqueria El Fogon nearby.
  • Explore the hidden cenote, Jardin del Eden, for a refreshing swim.
  • Wander through the 30th Avenue markets for local crafts and souvenirs.
  • Join a traditional Mayan ceremony at the nearby Coba ruins for insight.
View all

Select your room type

Heaven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Apartment
Two-Bedroom Apartment
2 persons
2090 sq. feet 
1 King-size bed
Shower
Coffee machine
room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Heaven Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry

Dining

  • Picnic area/ Tables

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Heaven Hotel Location

Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
Map view
Av. Xcalacoco Manzana 022 Lote 55-1 Predio Los Matorrales, Playa del Carmen, Mexico, 77710
City landmarks
Beach
Xcalacoco
1.1 mi
Beach
Grand Coral Beach Club
1.4 mi
Beach
Point Esmeralda
1.7 mi
Landmark
Punta Venado
1.6 mi
Landmark
Quinta Avenida
3.7 mi
Landmark
Go Natural Explorers
1.6 mi
Landmark
Playa Publica 88
2.0 mi
Landmark
Punta Venado Bike Park
2.0 mi
Landmark
Xca-Ha Park
1.9 mi
Gallery
Galeria Luis Sottil
2.2 mi
Gallery
Amate Gallery
2.2 mi
Landmark
Cenote Misterio Maya
2.6 mi
Landmark
Xavage Park by Xcaret
2.7 mi
Landmark
La 5ta Hacienda
2.9 mi
Landmark
Martina Beach Club
2.8 mi
Gallery
Tierra Huichol
2.9 mi
Landmark
Chanolandia
2.7 mi
Landmark
The Union
2.9 mi
Beach
Shangri-la's Beach
2.9 mi
Landmark
Shangri-la Caribe Beach Village Resort
3.0 mi
Mall
Plaza Las Americas
3.1 mi
Gallery
La Galeria de Playa Art Gallery
3.2 mi
Landmark
Caminarte
3.2 mi
Landmark
Galeria Lamanai
3.3 mi
Casino
Winpot Playa del Carmen
3.1 mi
Landmark
SAYAB Planetario de Playa del Carmen
3.3 mi
Gallery
Riviera Art Gallery
3.4 mi
Landmark
Ambarte
3.4 mi
Golf Course
Grand Coral Golf Riviera Maya
3.7 mi
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
1400 ft
Restaurants
La Brasserie
3100 ft
El Limonar 1 Dentro del Hotel The Fives
Explore Playa del Carmen
Local Experience
Top Attractions
Activities
Dining
Entertainment
Xcalacoco
Xcalacoco
25 minutes walking
A serene beach offering soft sands and clear waters, perfect for relaxation and sunbathing in a tranquil setting.
Grand Coral Beach Club
Grand Coral Beach Club
25 minutes walking
A beach club with excellent facilities, offering water sports and dining options with picturesque views of the coastline.
Point Esmeralda
Point Esmeralda
30 minutes walking
A beautiful beach known for its calm waters, ideal for swimming and family picnics, with shaded areas and nearby restrooms.
Punta Venado
Punta Venado
30 minutes walking
A natural paradise with a variety of outdoor activities, including horseback riding and ATV rentals, appealing to adventure seekers.
Go Natural Explorers
10-minute drive
Eco-tours exploring local ecosystems, including snorkeling and jungle adventures, suitable for all ages.
Punta Venado Bike Park
Punta Venado Bike Park
6-minute drive
A thrilling bike park with various trails, perfect for mountain biking enthusiasts looking for adventure.
Cenote Misterio Maya
Cenote Misterio Maya
6-minute drive
A stunning cenote offering swimming in crystal-clear waters, ideal for relaxation and picturesque photography.
La Brasserie
La Brasserie
12 minutes walking
A cozy spot with modern French cuisine, featuring delicious pastries and a diverse menu in a charming atmosphere.
Martina Beach Club
10-minute drive
An inviting beach club offering fresh seafood and international dishes with ocean views, perfect for a laid-back meal.
The Union
The Union
10-minute drive
A lively venue featuring live music and events, providing a fun atmosphere for nightlife enthusiasts and families alike.
SAYAB Planetario
15-minute drive
An educational planetarium offering shows and exhibits about astronomy, ideal for families looking for engaging activities.
Getting around
City Centre
Playa del Carmen9 min  ·  3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM)14 min  ·  5.4 mi
Cozumel (CZM)60 min  ·  24.8 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
20

Reviews and Ratings

Feedback about Heaven Hotel from previous guests about their experience.
Review score
Based on 227 verified reviews
9.1/10
Perfect
93%
Recommend
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.3/10
Location
8.2/10
Staff
9.1/10
Value for money
9.2/10
Guest reviews
based on 382 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Heaven Hotel
What are the check-in and check-out times at Heaven Hotel?
Check-in is at 15:00 and check-out is by 12:00.
How far is Heaven Hotel from Playa del Carmen Beach?
Heaven Hotel is located 2 km from Playa del Carmen Beach.
What are the parking options at Heaven Hotel?
The hotel offers free private parking on-site.
Is Wi-Fi available at Heaven Hotel?
Free Wi-Fi is available in all units.
What amenities are included in the rooms at Heaven Hotel?
Rooms feature air conditioning, flat-screen TVs, fully equipped kitchens, and private balconies with outdoor furniture.
Does Heaven Hotel offer any family-friendly amenities?
The hotel features a children's pool and spacious apartment-style accommodations suitable for families.
What activities can guests enjoy at Heaven Hotel?
Guests can enjoy an outdoor swimming pool and a relaxing garden area.
How far is Heaven Hotel from ADO International Bus Station?
Heaven Hotel is approximately 8 km from ADO International Bus Station.
What safety features are available at Heaven Hotel?
Safety features include smoke detectors, fire extinguishers, and first aid kits.
What type of hotel is Heaven Hotel?
Heaven Hotel is a family-friendly aparthotel with a focus on budget-friendly accommodations.
What is the nearest airport to Heaven Hotel?
The nearest airport is Cozumel International Airport, located 41 km from the hotel.

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Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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