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From72US$ /night
Check-in
11Jan2026Select date
Check-out
12Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
-
Near the beach
Great
8.6
8.9
/10
4.9
4.4
/5

Accommodations

Hotel Cielo features a variety of room types, including Standard Rooms, Superior Rooms, King Rooms with Balconies, and Family Rooms with Balconies. Each room incorporates traditional Mexican décor, handmade ceramic tiles, and locally crafted furniture while providing amenities like air conditioning and televisions. The King Rooms offer private balconies with ocean views, presenting an opportunity for guests to enjoy the tranquil breeze.

Dining

Carboncitos, the on-site restaurant, specializes in authentic Mexican cuisine derived from traditional recipes. Guests can enjoy table-side preparations, including dishes like Flambes Tequila Shrimp and Mayan Lobster. Breakfast offerings include huevos rancheros and tacos pastor, catering to diverse palates and enhancing the dining experience.

Rooftop Terrace

The hotel's standout attraction is the rooftop terrace, which offers spectacular views of the Caribbean Sea and is equipped with comfortable beach chairs. This space provides a private setting for guests to unwind while enjoying the ocean breeze. It transforms into a social hub during sunset hours, perfect for enjoying cocktails or simply relaxing.

Location

Hotel Cielo is conveniently situated on 4th Street between 5th and 10th Avenues in Playa del Carmen, just a block from the beach. This prime location provides easy access to nearby attractions, including the ferry terminal and ADO bus station. Guests can explore over 700 restaurants and shops within walking distance, enhancing their overall experience.

Work Remotely

Hotel Cielo offers long-term rental options that allow guests to work remotely with an ocean view. Rooms are equipped with reliable internet access and accommodating work spaces. With competitive pricing, this allows travelers to combine work and leisure in a beautiful location.

Highlights

Dining: authentic Mexican cuisine, Carboncitos

Accommodations: King Rooms with Balconies

Rooftop: stunning tiled rooftop with ocean views

Location: conveniently located near the ferry terminal

Must-do experiences

  • Visit Tulum ruins at sunrise for breathtaking views and fewer crowds.
  • Enjoy cochinita pibil tacos at El Fogon for a local culinary delight.
  • Stroll through Artisans Market for unique handmade souvenirs and gifts.
  • Explore the cenote at Aktun Chen for a refreshing and serene escape.
  • Attend a Lucha Libre match for an exciting glimpse of Mexican culture.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
21 m² 
1 Double bed
Air conditioning
King Room
2 persons
21 m² 
1 King-size bed
Air conditioning
Basic Triple Room
2 persons
23 m² 
1 Single Bed or 1 Double Bed
Air conditioning
King Room Balcony
2 persons
26 m² 
1 King-size bed
Balcony
Air conditioning
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
360 m
Museum
Museo Frida Kahlo Playa Del Carmen
250 m
Av. Benito Juárez
Los Fundadores Park
320 m
5th Avenue 4th and 6th Streets
Sun Jaguar
50 m
5ta Avenida
Galeria de Arte 5ta Avenida
80 m
Night club
Coco Bongo
550 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
180 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
240 m
Aquarium
Aquarium Beach
590 m
Beach
INTI Beach
210 m
Night club
Club 01
230 m
Mall
Paseo del Carmen Shopping Mall
360 m
Spa Centre
Ferry Cozumel
320 m
Casino
Grand Riviera Casino
400 m
15 Avenida Nte
Parque, Portal Maya
260 m
Night club
Mandala Playa del Carmen
450 m
Av Benito Juárez 251
Portal Maya
360 m
Restaurants
Las Brisas
70 m
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
180 m
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
60 m
Quinta Avenida entre Calle 4
Churros Bueno
50 m
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
90 m
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
100 m
Avenida Nte. 28
Que Huevos
80 m
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
120 m
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
250 m
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Explore Local Gems
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
5 minutes' walk
Famous shopping street known for vibrant shops, local crafts, and lively ambiance.
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
Showcases the life and art of Frida Kahlo, featuring her iconic works and personal artifacts.
Zona Arqueologica Playa del Carmen
Zona Arqueologica Playa del Carmen
10 minutes' walk
Ancient Mayan ruins offering insights into the region's history and stunning views.
3D Museum of Wonders
3D Museum of Wonders
10 minutes' walk
Interactive museum filled with optical illusions and 3D art, perfect for fun photos.
Cenote Carwash
5 minutes' drive
Swimming in a natural cenote surrounded by lush nature; perfect for relaxation and adventure.
Xaman Ha Aviary
20 minutes' walk
A beautiful sanctuary featuring exotic birds; great for nature lovers and families.
Snorkeling at Playa Mamitas
30 minutes' walk
A thrilling snorkeling experience in clear waters, with gear available for rent nearby.
Las Brisas
Las Brisas
1 minute' walk
Casual eatery known for fresh seafood and traditional Mexican dishes with a beachy vibe.
Mr. Dog Del Caribe
Mr. Dog Del Caribe
3 minutes' walk
Creative hot dog spot offering local toppings in a colorful, laid-back atmosphere.
The Roof Bar
The Roof Bar
1 minute' walk
Rooftop bar with stunning sunset views, serving innovative cocktails and light bites.
Los Fundadores Park
Los Fundadores Park
4 minutes' walk
A lively park featuring family-friendly events, local art, and a beautiful coastal view.
Kool Beach Club
Kool Beach Club
5 minutes' drive
Trendy beach club offering music, dining, and fun in the sun; great for social gatherings.
Coco Bongo
10 minutes' drive
Iconic nightlife venue with live music, acrobatics, and thrilling shows; recommended for all ages.
Getting around
City Centre
Playa del Carmen8 min  ·  600 m
Airports
Playa Del Carmen, Quintana Roo (PCM)14 min  ·  1.1 km
Cancun International Airport (CUN)86 min  ·  56.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
FAQs
About Hotel Cielo
What is the check-in and check-out policy at Hotel Cielo?
Check-in is from 15:00 and check-out is by 12:00.
How far is Hotel Cielo from Cozumel International Airport?
Hotel Cielo is 34 km from Cozumel International Airport.
What are the nearby attractions of Hotel Cielo?
Nearby attractions include Museo Frida Kahlo (0.5 km), Playa del Carmen Maritime Terminal (0.5 km), and Church of Guadalupe (3 km).
What dining options are available at Hotel Cielo?
The hotel features an on-site restaurant, Carboncitos, serving traditional Yucatan dishes.
What amenities can guests expect in their rooms at Hotel Cielo?
Rooms at Hotel Cielo include air conditioning, free Wi-Fi, and flat-screen TVs.
How close is Hotel Cielo to the beach?
Hotel Cielo is located 200 meters from Playa del Carmen Beach.
What type of hotel is Hotel Cielo?
Hotel Cielo offers a family-friendly atmosphere and features an authentic Mexican hacienda style.
What languages are spoken by staff at Hotel Cielo?
Staff at Hotel Cielo speak English and Spanish.
Is there an airport transfer service available at Hotel Cielo?
Hotel Cielo offers a paid airport shuttle service.
What features does the rooftop terrace of Hotel Cielo have?
The rooftop terrace at Hotel Cielo provides spectacular ocean views and a quiet retreat.
Are there any nearby restaurants to Hotel Cielo?
Nearby restaurants include Pez Vela, Romeo Trattoria Pizzeria, and Karen's Restaurant, all located within 0.5 km.

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