What is the check-in and check-out policy for Kastro Hotel?
Check-in is at 13:30 and check-out is by 11:00.
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Kastro Hotel, Heraklion (Crete)
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Key details
About the Hotel
Theotokopoulou 22, Heraklion (Crete), 71202,
- Steps from the Old Venetian Harbour
Perfect
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3-star city-center hotel with proximity to archaeological wonders
Location
Kastro Hotel is positioned across the main shopping district, just steps away from Four Lions Square in the heart of Heraklion. The hotel is conveniently located 500 meters from the Heraklion port and only 4 kilometers from Nikos Kazantzakis International Airport. Guests can easily explore cultural landmarks such as the Archaeological Museum and the ancient Minoan palace of Knossos.
Accommodations
The hotel offers
Dining
Kastro Hotel features a breakfast room serving a mix of fine Cretan and continental buffet options. Guests can also enjoy beverages and light meals at the hotel's bar area. Room service is available until midnight, catering to both leisure and business travelers.
Business Facilities
The hotel includes a fully equipped conference room that accommodates up to 30 persons, making it suitable for meetings and small events. The reception operates 24 hours a day, providing assistance for any business-related inquiries. The business corner includes
Parking and Accessibility
Kastro Hotel endorses 'Theotokopoulos' City Center Parking, located just 20 meters from the hotel for easy access. Guests can park at a rate of €12 per day, ensuring hassle-free arrival and departure. The hotel's strategic location allows for
Highlights
Location: 500 meters from Heraklion port
Accommodations: 39 spacious rooms
Dining: Cretan & continental buffet
Business: Conference room accommodating up to 30 persons
Must-do experiences
- Stroll through the vibrant Heraklion Market for local delicacies.
- Visit the archaeological treasures at the Heraklion Archaeological Museum.
- Taste the local specialty, moussaka, at Mathios Taverna nearby.
- Explore the historic Koules Fortress for stunning views of the harbor.
- Join a Cretan cooking class to learn about local cuisine firsthand.
Select your room type
Kastro Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Single Room2 persons15 sq. feet1 Single bedAir conditioningBathtubroom details
- Double or Twin Room2 persons17 sq. feet2 Single bedsAir conditioningBalconyroom details
- Triple Room2 persons21 sq. feet3 Single bedsAir conditioningBathtubroom details
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Kastro Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
- Dryer
Services
- Housekeeping
- Car hire
- Tours/Ticket assistance
Dining
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Sun terrace
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Kastro Hotel Location
Theotokopoulou 22, Heraklion (Crete), 71202,
Explore Heraklion (Crete)
Local Highlights
Koules
9 minutes' walk
A historic Venetian fortress with stunning views of the harbor and informative tours showcasing its rich history.
Heraklion Archaeological Museum
7 minutes' walk
Home to notable Minoan artifacts, this museum offers insights into ancient Crete with guided tours available.
Agios Minas Cathedral
8 minutes' walk
An impressive cathedral blending Byzantine and neoclassical styles, known for its beautiful interior and serene atmosphere.
Morosini Lions Fountain
4 minutes' walk
A picturesque fountain surrounded by cafes, perfect for relaxation and people-watching while enjoying local delicacies.
Hiking at Mount Giouchta
20 minutes' drive
A thrilling hiking opportunity for adventure seekers, offering stunning views and challenging trails amidst nature.
Beach Day at Ammoudara
10 minutes' drive
A relaxing day at the beach, with sunbeds and water sports available, perfect for families and solo travelers.
Cooking With Love
3 minutes' walk
A cozy spot serving traditional Cretan dishes made from fresh ingredients, perfect for a casual dining experience.
Izmir Kebap
3 minutes' walk
Casual eatery offering delicious kebabs and Mediterranean cuisine, great for quick bites with a vibrant atmosphere.
Kipos Cafe
12 minutes' walk
A lively cafe with live music nights and an inviting atmosphere, ideal for unwinding with drinks and good company.
Heraklion Theatre
10 minutes' drive
A hub for cultural performances featuring music, theater, and dance, showcasing local talent in a charming venue.
Getting around
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Property information and rules
Check-in
from 13:30-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of EUR 10.0 per person.
Pets
Pets are not allowed.
Languages
German, Greek
Year renovated:
2008
Number of floors:
5
Number of rooms:
45
Reviews and Ratings
Feedback about Kastro Hotel from previous guests about their experience.
Guest reviewsbased on 757 reviews
Elliot from United Kingdom
Single
Single Room
4 nights in October 2025
|
Reviewed: January 12, 2026
6/10
small window moldy lids
the room had a small window and no balcony. towels weren't white, they were gray. i guess it was to hide their dirt. sheets were changed after three nights. the breakfast was mediocre and the yogurt jars had moldy lids. i think the hotel cares more about money then its guests.
0 Helpful
Parker from United States
Business traveller
double or twin room
3 nights in November 2025
|
Reviewed: December 29, 2025
6/10
I liked the hotel's central location. the staff was friendly and breakfast had many choices. it began early on saturday and involved drilling (it was quite loud). i complained but the receptionist only apologized. This wasn't ideal.
0 Helpful
Nathaniel from United States
Single
Double or Twin Room
3 nights in October 2025
|
Reviewed: November 05, 2025
6/10
some issues encountered
noisy fridge entrance stairs
The entrance had many stairs. It was difficult with luggage. the tv screen stayed on all night, showing only the time. i found this light very distracting, and it really bothered me.
0 Helpful
Jackson from United States
Business traveller
double or twin room
3 nights in August 2025
|
Reviewed: October 21, 2025
9.3/10
central and clean stay
city center comfortable bed
the hotel is situated in the city center. the beds provided great comfort, i appreciated the breakfast. the shower was also quite nice.
work began early on a saturday, this impacted my rest.
Rooms
9/10
the rooms feature tasteful decorationwith a comfortable atmosphere. i found the cleanliness to be really good. they are well-kept and contribute positively to the overall experience.
Dining
9/10
breakfast offers a wide variety of choices. i especially liked that it included fresh juice. the availability of diverse and fresh options made for a satisfying morning meal.
Service
10/10
the staff members are polite and ready to assist guests. their willingness to help enhances the quality of the stay. they created a cute environment.
Location
9/10
the hotel's situation allows easy access to the venetian port. it also provides convenient access to the city center. this makes exploring local attractions effortless.
0 Helpful
|
Rowan from United Kingdom
Business traveller
double or twin room
3 nights in August 2025
|
Reviewed: October 05, 2025
9.3/10
amazing stay in a great location!
helpful staff excellent recommendation local cheese
I loved the staff. They were genuinely helpful and friendly. they offered excellent recommendations for local restaurants, a total win! the room was very clean with really good amenities. the breakfast had a great variety. I especially liked trying local cheeses and fresh vegetables, it was fantastic!!!
the lack of free water in the room was a bit of a bummer, i had to buy it.
Rooms
9/10
The room had everything i needed. It included a desk, a mini-fridge, and a spacious bathroom . cleaning services were very thorough daily, ensuring a fresh and comfortable environment after my outings. the bed was super comfy!!!
Facilities
9/10
the hotel has a central location near various shops and restaurants. the elevator access and the vending machine on the floor added to the overall convenience. the rooftop garden offered a sensory experience.
Dining
10/10
breakfast included a wide array of options from classic breakfast ingredients to local white cheeses and fresh produce, i loved that! they offered traditional greek yogurt, and fresh fruits that tasted delicious. the coffee was also pretty strong!
0 Helpful
|
Show more reviews
FAQs
About Kastro Hotel
What are the amenities available in the rooms at Kastro Hotel?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, and a mini fridge.
What dining options are available at Kastro Hotel?
A rich buffet breakfast is served daily, and there is a 24-hour bar that offers drinks and light meals.
Which nearby attractions can guests easily visit from Kastro Hotel?
Nearby attractions include the Heraklion Archaeological Museum (0.3 km), the Palace of Knossos (7 km), and the Venetian Walls (0.5 km).
How far is Kastro Hotel from the nearest airport?
The hotel is located 4 km from Nikos Kazantzakis International Airport.
What is the distance from Kastro Hotel to Heraklion Port?
Heraklion Port is 2 km away from the hotel.
What services does Kastro Hotel provide for business travelers?
The hotel features meeting rooms and conference spaces for business needs.
What languages do the staff at Kastro Hotel speak?
Staff at the hotel are proficient in multiple languages, providing assistance to international guests.
Is room service available at Kastro Hotel?
Yes, room service is available for guests from morning to night.
What unique aspects does Kastro Hotel offer?
The hotel combines modern amenities with a unique architectural design and offers a rooftop terrace for relaxation.
What is the nearest beach location from Kastro Hotel?
The nearest beach is approximately a 10-minute drive or a 15-minute ride by public transport from the hotel.
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