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From202US$ /night
Check-in
26Feb2026Select date
Check-out
27Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.1
9.8
/10
4.7
/5

Location

Hotel Pollux is situated directly in Zermatt, just minutes from the Gornergrat and Sunnegga-Rothorn valley stations. Guests can easily reach the bus stops for connections to various attractions and skiing areas. The location allows for seamless transitions between outdoor activities and urban conveniences.

Rooms

The hotel offers 35 rooms in various categories with alpine design, including options for families with connection doors and balconies. Each room is equipped with modern amenities like a mini-bar, flat-screen TV, and hairdryer. Special accommodations such as the attic family room with Matterhorn views are also available.

Dining

Hotel Pollux houses three distinct dining options, including the Vegistube, which specializes in vegetarian and vegan dishes. The Pinte serves Swiss specialties such as cheese fondue and raclette. The Arvenstube features international and Mediterranean cuisine, accommodating both casual dining and special events.

Wellness

Guests can unwind in the newly designed wellness area, which includes a Finnish sauna, herbal sauna, steam bath, and relaxation room with infrared loungers. The hotel also offers a range of massage services tailored to enhance post-activity recovery. Visitors can enjoy immersive wellness experiences after a day of skiing or hiking.

Business Services

Hotel Pollux provides a dedicated workspace equipped with high-speed WLAN, coffee machines, and writing materials. Meeting rooms can be selected based on needs, with flexible seating arrangements accommodating up to 50 people. The hotel also offers the possibility to host work-related events in its restaurants.

Highlights

Location: Center of Zermatt, 5 minutes from the train station

Wellness: Salt sauna, herbal sauna, and relaxation room

Family: Attika Familienzimmer mit Balkon

Dining: Vegan and vegetarian restaurant Vegistube

Must-do experiences

  • Hike to Gornergrat for breathtaking views of the Matterhorn.
  • Savor traditional Raclette at Restaurant Schäfli for a cozy meal.
  • Visit the Matterhorn Museum for fascinating local history.
  • Stroll through Zermatt's charming lanes, filled with quaint shops.
  • Catch the sunset at Sunnegga for a magical alpine experience.
View all

Select your room type

Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
120 sq. feet 
1 Single bed
Shower
Heating
Double Room Streetside
2 persons
220 sq. feet 
1 King-size bed
Heating
Double Room Balcony
2 persons
240 sq. feet 
1 King-size bed
Heating
Bathtub
Attika Double Room
2 persons
305 sq. feet 
1 King-size bed
Coffee machine
Heating
Click button to see more rooms
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Facilities

Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Hotel Pollux offers a delightful assortment of onsite dining options that celebrate local flavors and create inviting atmospheres. From family-friendly eateries to modern settings, guests can enjoy an array of vegetarian and vegan choices, each with a touch of culinary warmth.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Local cuisine
Ambiance
Family-friendly, Traditional setting
Key Offerings
Start your day with a hearty breakfast buffet or enjoy a relaxed lunch and dinner featuring vegetarian options. The inviting atmosphere makes it perfect for all ages.
Reservation
Not needed
07:30 - 00:00 (Monday to Friday), 08:30 - 00:00 (Sunday)

Arvenstube

Mediterranean and Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Indulge in Mediterranean-inspired dishes with local ingredients, offered in a vibrant setting perfect for family dinners. Vegetarian and vegan options allow for a diverse dining experience.
Reservation
Recommended
18:00 - 00:00 (Daily)

Vegistube

Local cuisine
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Experience creative vegetarian and vegan dining in a cozy setting, perfect for evening meals. This restaurant emphasizes local flavors while catering to plant-based diets.
Reservation
Recommended
18:00 - 00:00 (Daily)

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
A deep dive into Zermatt's culture and alpine history with engaging exhibits and artifacts.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
A poignant memorial featuring the graves of esteemed climbers, honoring their adventurous spirit.
Gorner Gorge
Gorner Gorge
20 minutes walking
A stunning natural wonder with dramatic gorges and walking paths, ideal for photography enthusiasts.
Kapelle Winkelmatten
25 minutes walking
A charming chapel that provides a serene atmosphere and beautiful mountain views, perfect for a quiet visit.
Forest Fun-Park Zermatt
15 minutes walking
An exciting adventure park featuring zip lines and climbing routes for thrill-seekers of all ages.
Relaxing Spa Treatments
5 minutes driving
Multiple local spas offer relaxation treatments, perfect for rejuvenation after an active day of exploring.
Walliserkanne
Walliserkanne
1 minute' walk
A cozy local eatery serving traditional Swiss dishes like fondue in a warm, alpine atmosphere.
Theodors Stuba Zermatt 1896
Theodors Stuba Zermatt 1896
1 minute' walk
Elegant dining that specializes in regional cuisine, featuring locally sourced fresh ingredients.
Bergschrund Bar
7 minutes' walk
A lively bar with live music and a relaxed vibe, ideal for evening gatherings and socializing with friends.
Zermatt Theater
10 minutes' walk
Local performances and film screenings cater to all ages, providing a cultural touch to your evening out.
Getting around
City Centre
Zermatt3 min  ·  700 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station4 min  ·  1000 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Reviews and Ratings

Feedback about Hotel Pollux from previous guests about their experience.
Review score
Based on 243 verified reviews
9.3/10
Perfect
97%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
8.5/10
Location
9.5/10
Paid Wi-Fi
9.4/10
Staff
9.4/10
Value for money
8.5/10
Guest reviews
based on 227 reviews
4.5/5
based on 466 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Pollux
What is the check-in and check-out policy at Hotel Pollux?
Check-in is from 15:00 and check-out is until 11:00.
How far is Hotel Pollux from the nearest train station?
The hotel is located just 200 meters from the train station.
What dining options are available at Hotel Pollux?
The hotel features three restaurants: Pinte, Arvenstube, and Vegistube, offering regional, international, and vegetarian cuisine.
Is breakfast served at Hotel Pollux?
A complimentary breakfast buffet is included in the room rate.
What wellness facilities are available at Hotel Pollux?
The wellness area includes three saunas, a steam bath, a relaxation room, and a fitness room.
What recreational activities can guests enjoy at Hotel Pollux?
Guests can partake in skiing, cycling, hiking, and access to a game room.
Does Hotel Pollux provide internet access?
Free Wi-Fi is available throughout the hotel.
What are the nearest attractions to Hotel Pollux?
Nearby attractions include the Matterhorn Museum (0.3 km) and the Zermatt Golf Club (0.5 km).
Is there a shuttle service available at Hotel Pollux?
The hotel offers a complimentary ski shuttle service for guests.
What languages do the staff at Hotel Pollux speak?
The staff is multilingual, including English and German.
Is there parking available near Hotel Pollux?
Parking is available in private garages in Täsch, with taxi and shuttle transport options to Zermatt.
What type of hotel is Hotel Pollux?
Hotel Pollux is a 4-star property focused on ski enthusiasts, families, and wellness travelers.
Does Hotel Pollux have a bar?
Yes, there is a cozy bar/lounge area where guests can relax.

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