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From152US$ /night
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
-
Near West Lake
Great
8.9
9.7
/10
4.6
4.3
/5

Rooms

The Sheraton Hanoi Hotel offers 299 rooms and 16 suites, all with stunning views of West Lake. Each accommodation includes the Sheraton Signature Sleep Experience for enhanced relaxation. Inspired by Vietnamese and French colonial decor, these rooms bring local culture into the comfort of your stay.

Dining

Dining options at the hotel include four distinct venues, offering both international and local cuisine. The Oven D'or Restaurant serves a diverse array from buffets to à-la-carte selections, featuring fresh seafood and grilled meats. Guests can unwind at the Lobby Lounge, ideal for cocktails and light snacks in a serene environment.

Wellness

The Oasis Relax Center delivers a variety of spa treatments including massages and beauty therapies, set in a tranquil environment. Guests may access a 24-hour fitness center that includes a sauna and jacuzzi, all overlooking serene views. Additionally, the hotel boasts an outdoor pool for leisurely dips.

Location

Situated on the shores of West Lake, the Sheraton Hanoi Hotel is only a 10-minute drive from the vibrant Old Quarter. Nearby attractions include Hoan Kiem Lake and the Hanoi Opera House, offering a glimpse into the local culture. This prime location makes it convenient to explore Hanoi's street vendors and historic landmarks.

Business Facilities

For business travelers, the hotel provides 10 flexible indoor and outdoor event spaces suitable for various gatherings. The professional concierge staff can assist with meeting arrangements and local recommendations. This accommodating facility helps ensure a seamless experience for business and wedding guests.

Highlights

Location: 10-minute drive from the vibrant Old Quarter .

Rooms: 299 rooms with stunning views of West Lake .

Dining: Oven D'or Restaurant and Lobby Lounge .

Wellness: Oasis Relax Center and 24-hour fitness center .

Must-do experiences

  • Visit the serene Hoan Kiem Lake at sunrise for stunning views.
  • Savor traditional Pho at Pho Bat Dan, a local favorite spot.
  • Explore the hidden gem of the Thang Long Imperial Citadel.
  • Wander through the bustling Dong Xuan Market for local crafts.
  • Enjoy a water puppet show at Thang Long Theatre for culture.
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Select your room type

Sheraton Hanoi Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
1210 sq. feet 
1 King-size bed
Heating
Bathtub
Presidential Suite Club level Suite 1 King
2 persons
1360 sq. feet 
1 King-size bed
Heating
Bathtub
Sheraton Club Twin Club level Guest room
2 persons
400 sq. feet 
2 Single beds
Heating
Bathtub
Sheraton Club King Club level Guest room 1 King
2 persons
400 sq. feet 
1 King-size bed
Heating
Bathtub
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Facilities

Sheraton Hanoi Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Sheraton Hanoi Hotel features a rich culinary landscape that appeals to diverse palates seeking both local flavors and international tastes. From the inviting buffet at Oven D'or to the refined steak and seafood offerings at Hemispheres, guests can savor unique dining experiences in stunning settings throughout their stay.
Sheraton Hanoi Hotel Restaurant photo

Oven D'or

International
Ambiance
Bright and welcoming atmosphere suited for all occasions, from casual family meals to special celebrations.
Key Offerings
An extensive buffet featuring an intriguing blend of international dishes and local flavors, capturing the essence of global gastronomy.
Reservation
Not needed
06:00 - 22:00 daily

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse
Ambiance
Elegant and sophisticated, perfect for intimate dinner gatherings.
Key Offerings
A delightful selection of premium seafood and expertly grilled meats, complemented by fresh sushi and sashimi, offering a taste of luxurious dining.
Reservation
Recommended
18:00 - 22:30 daily

Sheraton Club Lounge

Snack and beverages
Ambiance
Inviting space with panoramic views of West Lake, featuring expansive windows that flood the area with natural light.
Key Offerings
Light meals and beverages, creating a relaxing escape to enjoy refreshments while soaking in stunning lake views.
Reservation
Not needed
Hours vary

Lobby Lounge

Casual dining
Ambiance
A cozy and elegant space ideal for unwinding with a good book or enjoying casual conversations.
Key Offerings
Light meals, coffee, afternoon tea, and drinks served all day, perfect for a leisurely afternoon or quick snack.
Reservation
Not needed
Hours vary

Bar Déjà Vu

Bar snacks and cocktails
Ambiance
Lively atmosphere ideal for evening socializing and relaxation.
Key Offerings
A diverse selection of evening snacks and alcoholic drinks, providing a vibrant setting to unwind after a long day.
Reservation
Not needed
Hours vary

Sheraton Hanoi Hotel Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Map view
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Nearby
Gallery
Hanoi Design Center
1300 ft
Restaurants
Oven d'Or Restaurant
100 ft
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
500 ft
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
800 ft
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
800 ft
K5 Nghi Tam
Maison de Tet Decor
1000 ft
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
900 ft
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
600 ft
98 Tu Hoa Quang An
Cafe du Lac
500 ft
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
900 ft
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
800 ft
13
Dalcheeni
1600 ft
100 Xuan Dieu Tu Lien
Explore Hanoi
Explore Hanoi
Top Attractions
Activities
Dining
Entertainment
West Lake
West Lake
17 minutes' walk
Stunning freshwater lake offering walking paths and local eats. Ideal for scenic views and leisure activities.
Tran Quoc Pagoda
Tran Quoc Pagoda
20 minutes' walk
Ancient Buddhist temple on a picturesque island. Notable for its tranquil setting and rich history.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
30 minutes' walk
Significant historical site housing Ho Chi Minh's embalmed body. A must-visit for its solemn atmosphere.
Cycling Around West Lake
17 minutes' walk
Biking along scenic routes around West Lake, with rental shops nearby. Perfect for outdoor enthusiasts.
Spa Retreat
3 minutes' walk
Relaxing spa services available within walking distance. Ideal for unwinding after a busy day.
Oven d'Or Restaurant
Oven d'Or Restaurant
1 minute' walk
French-Vietnamese cuisine with a cozy atmosphere. Known for its exquisite seafood and fusion dishes.
Hemispheres Steak & Seafood Grill
Hemispheres Steak & Seafood Grill
3 minutes' walk
Elegant steakhouse offering quality cuts and fresh seafood. Reservations recommended for evening dining.
Bar Deja Vu
Bar Deja Vu
3 minutes' walk
Trendy bar featuring live music and a vibrant nightlife scene. Regular events enhance the local experience.
Work Room Four
Work Room Four
15 minutes' walk
Creative space hosting art events and cultural performances. Family-friendly atmosphere with various activities.
Getting around
City Centre
Hanoi6 min  ·  2.2 mi
Airports
Noi Bai International Airport (HAN)33 min  ·  13.6 mi
Cat Bi International Airport (HPH)185 min  ·  76.6 mi
Train
Ha Noi Railway station7 min  ·  2.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of VND 559,075 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
18
Number of rooms:
299

Reviews and Ratings

Feedback about Sheraton Hanoi Hotel from previous guests about their experience.
Review score
Based on 68 verified reviews
9.3/10
Perfect
92%
Recommend
Breakfast
8.0/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.6/10
Free Wi-Fi
8.5/10
Location
8.4/10
Paid Wi-Fi
2.5/10
Staff
9.4/10
Value for money
8.2/10
Guest reviews
based on 2165 reviews
4.5/5
based on 79 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sheraton Hanoi Hotel
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Check-in is at 15:00 and check-out is at 12:00.
What is the distance from Sheraton Hanoi Hotel to Noi Bai International Airport?
The hotel is approximately 25 km from Noi Bai International Airport, taking about 25 minutes to drive without traffic.
What amenities are available in the rooms at Sheraton Hanoi Hotel?
Rooms are equipped with air conditioning, a flat-screen TV with cable channels, free Wi-Fi, a personal safety box, and complimentary tea/coffee.
Is there a swimming pool at Sheraton Hanoi Hotel?
The hotel features a seasonal outdoor pool available for guests.
What dining options are available at Sheraton Hanoi Hotel?
Dining options include the Oven D'or Restaurant for international cuisine, Hemispheres Steak & Seafood Grill for fine dining, and a Lobby Lounge for light meals and drinks.
Can I find restaurants near Sheraton Hanoi Hotel?
Nearby restaurants include Hemispheres Steak & Seafood Grill (0.5 km), Bar Deja Vu (0.5 km), and Dieu's Cuisine (0.5 km).
What wellness facilities does Sheraton Hanoi Hotel provide?
Wellness facilities include a 24-hour fitness center, sauna, Jacuzzi, and spa treatments.
Does Sheraton Hanoi Hotel offer airport shuttle services?
The hotel provides a free airport shuttle service for guests.
What are the parking options at Sheraton Hanoi Hotel?
Free on-site parking is available without the need for a reservation.
What languages are spoken by the staff at Sheraton Hanoi Hotel?
The staff speaks English and Vietnamese.
Is there a kids' club or babysitting service available at Sheraton Hanoi Hotel?
Babysitting services and child care are available for guests.
How far is Sheraton Hanoi Hotel from the Hoan Kiem Lake?
The hotel is approximately 4 km from Hoan Kiem Lake, taking about 10 minutes by car.
Can guests enjoy breakfast at Sheraton Hanoi Hotel?
Breakfast is available for an additional charge of 559075 VND.

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04Mar2026Select date
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05Mar2026Select date
Rooms and Guests2 Guests, 1 Room