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From148US$ /night
Check-in
09Jan2026Select date
Check-out
10Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
-
Close to the beach
Great
8.2
8.6
/10
3.2
3.7
/5

Amenities

The Reef 28 Hotel & Spa offers a prime location just steps from the beach along with an expansive rooftop terrace. Guests can unwind at the infinity pool or explore the on-site spa, complete with various wellness treatments and relaxation services. The hotel also provides personalized concierge services to assist with any requests or local exploration.

Rooms

Accommodations at The Reef 28 include 120 stylish suites, each equipped with a private balcony or terrace. Every room provides modern amenities such as a 55-inch flat-screen TV and a coffee maker for added convenience. Select suites feature swim-up access for a seamless transition from relaxation to the pool.

Dining

The hotel showcases three on-site dining venues, including the rooftop restaurant and bar with panoramic views. Guests can savor a range of culinary offerings, from local Mexican cuisine to international dishes. Room service is also available for those wishing to dine in privacy.

Wellness

Nurture Spa at The Reef 28 presents a full menu of treatments inspired by ancient methods. Facilities include steam rooms, a sauna, and relaxation areas designed to enhance guest wellness. Fitness enthusiasts benefit from a well-equipped gym available for all guests.

Location

Situated in the heart of Playa del Carmen, the hotel is within walking distance to vibrant shopping and nightlife. The proximity to the beach allows guests to enjoy the stunning Caribbean coast. Nearby attractions include the famous Fifth Avenue and various cultural landmarks.

Highlights

Dining: rooftop restaurant with panoramic views

Rooms: swim-up access suites available

Wellness: Nurture Spa with ancient treatments

Location: steps from the beach and vibrant nightlife

Must-do experiences

  • Visit the vibrant Playa del Carmen artisan market for unique souvenirs.
  • Savor fresh ceviche at El Fogon for a truly local dining experience.
  • Explore the stunning cenote at Jardín del Eden, a hidden paradise.
  • Take a day trip to the ancient ruins of Tulum for breathtaking views.
  • Unwind with a beachside cocktail at Mamita's Beach Club during sunset.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
100 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Junior Suite Partial Ocean View
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite City View
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite Work & Play
2 persons
45 m² 
2 Double beds
Shower
Coffee machine
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

The Reef 28 Hotel & Spa invites culinary enthusiasts to experience a delightful range of dining options, from vibrant traditional Mexican fare to innovative Asian dishes. With stunning views from the rooftop and warm, inviting atmospheres, guests can indulge in healthy, vegetarian, vegan, and gluten-free choices across several unique venues.
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Restaurant interior
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious rooftop lounge area, likely belonging to a hotel or resort, with a wooden deck extending towards a bright blue sky. Several comfortable seating arrangements are scattered across the deck, including plush armchairs, sofas, a
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Interior of the restaurant

Cachito

Mexican
Ambiance
Modern and elegant, perfect for intimate dinners.
Key Offerings
Signature dishes crafted by Chef Margarita Carrillo, highlighting authentic Mexican flavors.
Reservation
Recommended to ensure a delightful dining experience.
Open for lunch and dinner, daily from 12:30 - 22:30.

El Asiático

Asian
Ambiance
Sleek and modern, offering a serene dining atmosphere.
Key Offerings
A selection of aromatic Asian-inspired dishes, open for dinner on select days.
Reservation
Recommended for a seamless dining experience.
Open for dinner on Tuesday, Thursday, and Saturday, from 18:00 - 22:30.

Veintiocho

International buffet
Ambiance
Bright and spacious, perfect for casual family meals or leisurely brunches.
Key Offerings
An extensive buffet featuring various meals, including breakfast, lunch, and a cocktail hour.
Reservation
Not required, first come, first served.
Open for breakfast from 07:00 - 11:00 and dinner from 18:00 - 22:30, daily.

Roof Top

Casual dining with stunning views
Ambiance
Trendy and lively, overlooking the city with a sparkling infinity pool.
Key Offerings
Delicious food and drinks complemented by upbeat music, ideal for lunch or dinner.
Reservation
Not needed, but recommended during busy hours.
Open for lunch and dinner, daily from 11:00 - 22:30.

Location

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
470 m
Museum
Museo Frida Kahlo Playa Del Carmen
410 m
Beach
Mamita's Beach Club
490 m
Beach
Kool Beach Club
290 m
Gallery
La Galeria de Playa Art Gallery
90 m
Avenida entre 24 y 34 calles 5a
Caminarte
90 m
Beach
Playacar
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
420 m
Gallery
Tierra Huichol
490 m
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
540 m
Beach
Playa Mamitas
330 m
Shopping Area
Plaza Las Americas
350 m
Restaurants
Ah Cacao Chocolate Cafe
150 m
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
110 m
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
40 m
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
30 m
Avenida 1 Between Calle 26 and Calle 28
El Diez
120 m
Quinta Avenida Cor. Calle 30
Las Helodias
80 m
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
100 m
Conzumel
Senor Frog's Playa del Carmen
260 m
Calle Quinta Avenida Calle 22 Norte
La Choperia
90 m
Avenida 5
Corazon
110 m
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
110 m
Calle Quinta Avenida S/N
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
11 minutes' walk
Renowned pedestrian street featuring shops, restaurants, and vibrant street performers, ideal for a leisurely stroll.
3D Museum of Wonders
3D Museum of Wonders
13 minutes walking
An immersive museum showcasing 3D art and optical illusions, perfect for unique photos and a fun experience.
Coco Bongo
Coco Bongo
10 minutes' walk
Famous nightlife venue known for its spectacular shows and lively atmosphere, offering music and entertaining performances.
Aquarium Beach
Aquarium Beach
8 minutes walking
Beautiful beach area featuring calm waters ideal for swimming, sunbathing, and enjoying beachside amenities.
Chichen Itza Day Trip
10-minute drive
Famous archaeological site featuring ancient Mayan ruins, accessible via guided tours with various packages.
Yoga Classes
5 minutes walking
Relaxation-focused yoga classes in scenic locations nearby, perfect for unwinding amidst the vibrant setting.
Restaurante Cachito
Restaurante Cachito
1 minute walking
Charming restaurant with a romantic ambiance serving delicious local cuisine, ideal for an intimate dining experience.
Micaela's
Micaela's
2 minutes walking
Casual eatery offering hearty Mexican dishes, known for its vibrant atmosphere and friendly service.
Martina Beach Club
13 minutes walking
Popular beach club featuring live DJ music, sunbeds, and a lively atmosphere, great for daytime fun.
Gaston Charo Art Gallery Playa del Carmen
Gaston Charo Art Gallery Playa del Carmen
10 minutes' walk
Art gallery showcasing local artists, regularly hosting exhibits and events perfect for art enthusiasts.
Getting around
City Centre
Playa del Carmen10 min  ·  800 m
Airports
Playa Del Carmen, Quintana Roo (PCM)26 min  ·  2.1 km
Cancun International Airport (CUN)84 min  ·  55.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
FAQs
About The Reef 28 Hotel & Spa (Adults Only)
What are the check-in and check-out times at The Reef 28 Hotel & Spa (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
What is the distance from The Reef 28 Hotel & Spa (Adults Only) to Cozumel International Airport?
The hotel is located 19 km from Cozumel International Airport.
Is parking available at The Reef 28 Hotel & Spa (Adults Only)?
Private parking is available on-site free of charge, and no reservation is needed.
What dining options are available on-site at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features two fine dining restaurants offering Mexican and Asian cuisine, as well as a rooftop lounge and a buffet restaurant serving breakfast.
What are the leisure amenities offered at The Reef 28 Hotel & Spa (Adults Only)?
The hotel offers an infinity pool, seasonal outdoor pool, indoor swimming pool, fitness centre, and a full-service spa.
Which popular attractions are near The Reef 28 Hotel & Spa (Adults Only)?
Nearby attractions include ADO International Bus Station (1 km) and Playa del Carmen Maritime Terminal (2 km).
Are there spa services available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features a full-service spa that offers a range of treatments including massages, facials, and body wraps.
What are the room amenities available at The Reef 28 Hotel & Spa (Adults Only)?
Rooms are equipped with a balcony, seating area, flat-screen TV, mini-fridge, and free toiletries.
What entertainment activities does The Reef 28 Hotel & Spa (Adults Only) provide?
The hotel offers billiards, table tennis, and live music or performances for entertainment.
How far is The Reef 28 Hotel & Spa (Adults Only) from the nearest beach?
The nearest disabled-friendly beach is located 1 km from the hotel.
Does The Reef 28 Hotel & Spa (Adults Only) have any smoking policies?
The hotel is a non-smoking property, and smoking is not permitted.
Which languages are spoken by the staff at The Reef 28 Hotel & Spa (Adults Only)?
The staff at the hotel speaks English and Spanish.

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