The Westin Surabaya, Surabaya — Top Rated (8+) from $118| BestHotel.net

75 photos

The Westin Surabaya Hotel Exterior photo The photo shows a modern, expansive resort complex at dusk, reflected in a calm body of water in the foreground. The sky is a deep blue, transitioning to lighter hues near the horizon where the sun has set.

Dominating the scene are several tall, sl

The Westin Surabaya Hotel Interior photo The photo shows a modern residential complex with two tall, sleek apartment buildings. The buildings are primarily a deep blue with white accents, featuring numerous windows that reflect the clear, bright sky dotted with a few wispy clouds.

In the

The Westin Surabaya Hotel Interior photo The photo shows a luxurious and modern hotel lobby with stunning panoramic city views. The space is bathed in a soft, warm light, emanating from recessed ceiling lights and a small table lamp on a coffee table.

In the foreground, there are two comf

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Key details

About the Hotel

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216

Next to Pakuwon Mall

Perfect

9.3

9.8

/10

4.8

Amenities

The Westin Surabaya offers a range of unique amenities, including a Grand Pool Complex featuring a series of infinity pools and lush gardens. An exclusive helipad provides direct access for helicopter travel, while the ballroom spans 1,800 square meters for sophisticated events. The hotel also includes a state-of-the-art fitness center equipped with the latest workout materials and wellness programs.

Rooms

The hotel provides 200 guest rooms, all designed with Westin's signature Heavenly Bed for a restful night's sleep. Each room includes sophisticated technology, such as a 55-inch LED TV and room control systems for personalized comfort. Guests can also enjoy stunning views of the city or the garden from the comfort of their accommodations.

Location

Located in the heart of Surabaya, The Westin Surabaya is adjacent to Pakuwon Mall, providing easy access to shopping and dining. The hotel is also a short drive from notable attractions like the House of Sampoerna and Tugu Pahlawan, the city's monument to its heroes. Furthermore, the location offers convenient access to Surabaya's main business districts.

Dining

Guests can savor a variety of culinary experiences at the hotel's restaurants, including Western and Indonesian cuisine at Seasonal Taste. The Lounge offers light refreshments along with a unique tea experience, while the Pool Bar invites guests to enjoy drinks amidst outdoor relaxation. Special dining events showcase local flavors and international delicacies throughout the year.

Wellness

The hotel's wellness offerings include the Heavenly Spa by Westin, which features a range of rejuvenating treatments and therapy rooms. Guests can participate in yoga classes while overlooking the garden, promoting relaxation and mindfulness. The fitness center also provides personalized training and wellness programs tailored to individual needs.

Highlights

Location: Adjacent to Pakuwon Mall

Rooms: 200 guest rooms with Heavenly Bed

Dining: Seasonal Taste restaurant

Wellness: Heavenly Spa with treatments

Amenities: Grand Pool Complex and helipad

Events: 1,800 square meter ballroom

Must-do experiences

Visit the historic House of Sampoerna for a glimpse into Indonesian culture.
Try the famous rawon soup at Rawon Setan for a local favorite dish.
Explore the vibrant Pasar Atom Market for unique souvenirs and snacks.
Don't miss the stunning view from the Surabaya Grand Mosque's tower.
Take a stroll in the beautiful Taman Bungkul for relaxation and local life.

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Select your room type

The Westin Surabaya Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior King Suite Club Lounge Access

2 persons

500 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Westin Deluxe Guest room 2 Double

2 persons

420 sq. feet

2 Single beds

Shower

Air conditioning

room details

Westin Deluxe Guest room 1 King

2 persons

420 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Westin Club Club lounge access Guest room 1 King

2 persons

420 sq. feet

1 King-size bed

Shower

Bathtub

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Facilities

The Westin Surabaya Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.6/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Westin Surabaya offers a delightful array of dining experiences, blending diverse culinary traditions with inviting atmospheres. From vibrant international flavors at Magnolia to the serene views from Sky Lounge, guests are invited to explore a world of taste and elegance.

The Westin Surabaya Hotel Restaurant photo The photo shows a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is expansive, with rows upon rows of round tables neatly arranged. Each table is covered with a white tablecloth and features a flora

The Westin Surabaya Hotel Restaurant photo The photo shows a family of three enjoying a meal at a round table in a bright, modern cafe or restaurant. The family consists of a mother, a father, and a young child. They are seated comfortably on chairs around the table, engaged in conversation a

The Westin Surabaya Hotel Restaurant photo The photo shows the grand entrance to a modern building, likely a hotel or upscale commercial space. The entrance is covered by a striking glass and steel canopy. The canopy features a complex network of angled steel beams supporting a translucent gl

Magnolia

Cantonese, Chinese, American, Japanese, Thai, Vietnamese, and Local

Ambiance

Modern setting with an elegant touch, one of the highest dining locations in Surabaya.

Key Offerings

Nourishing meals featuring a variety of international cuisines, accommodating dietary preferences like vegetarian, vegan, gluten-free, and dairy-free.

Reservation

Not needed

Open daily from 06:00 to 22:00.

Sky Lounge

Global offerings with influences from American, Cantonese, Asian, European, and local dishes

Ambiance

A romantic, modern atmosphere with stunning panoramic views of the city, perfect for intimate gatherings and memorable moments.

Key Offerings

A selection of high tea, cocktails, and gourmet brunch, lunch, and dinner options, with an emphasis on dietary inclusivity.

Reservation

Recommended

Open daily from 11:00 to 23:30.

The Westin Surabaya Hotel Location

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216

Map view

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216

City landmarks

Zoo

Surabaya Zoo

4.2 mi

Mosque

Masjid Nasional Al-Akbar

4.2 mi

Mall

Pakuwon Mall

2100 ft

Landmark

Lenmarc Mall

1.2 mi

Event hall

The Oasis

2400 ft

Landmark

XXI

2100 ft

Landmark

Masjid Al Ghofur

2600 ft

Landmark

Pakuwon Mall Home Pro

2800 ft

Landmark

Al-Ghuroba'

2800 ft

Mosque

Masjid Al-Ghuroba'

2800 ft

Landmark

Masjid Al Mukhlishiin

2800 ft

Landmark

Vihara Dhamma Jaya

3000 ft

Church

Gereja Kristen Indonesia

3200 ft

Landmark

GKI Darmo Permai

3200 ft

Mosque

Masjid Al Hikmah Simpang Darmo Permai Selatan

3300 ft

Landmark

Masjid Al Hikmah

3400 ft

Landmark

Masjid Nurul Jannah

3600 ft

Mosque

Masjid Baitul Muttaqin

3800 ft

Landmark

G Walk Night Market Surabaya

1.4 mi

Mosque

Masjid Daar Al-Mujahidin

4400 ft

Bridge

Suroboyo Bridge

1.3 mi

Church

Balai Sidang Jemaat Kristus

4600 ft

Landmark

Masjid Nurul Huda

4700 ft

Landmark

Masjid Badrussalam

4700 ft

Landmark

Masjid Al Mujahidin

4700 ft

Church

Alfa Omega church

4800 ft

Mosque

Masjid

4900 ft

Nearby

Supermall Pakuwon Indah

400 ft

Mall

Pakuwon Trade Center

800 ft

Restaurants

Jong Java Indische Recipe

200 ft

Jl. Pakuwon Indah Pakuwon Mall 2F

Yamagoya Ramen Supermall

700 ft

Jl. Puncak Indah Lontar 2 Pakuwon Trade Center - fl. 3 Unit 1-30

Shijima RAW

700 ft

Jl. Mayjend Yono Soewoyo Pakuwon Mall Floor 2M

Almaluna Bar and Resto

700 ft

Jl. Puncak Indah Lontar No.2 Pakuwon Mall

Hajime Ramen House

1200 ft

Pakuwon Mall Surabaya

Noodle House & Kitchen

900 ft

Pakuwon Trade Center 4th Floor

Lao Pan

1900 ft

Jl. Puncak Indah Lontar no. 2 Supermall Pakuwon Indah Lt 1

Shijima

2000 ft

Jl. Mayjend Yono Suwoyo Spazio Terrace Unit 9

Explore Surabaya

Surabaya Zoo

11-minute drive

Home to over 300 species, this zoo offers educational exhibits and beautiful landscaping, ideal for families.

Masjid Nasional Al-Akbar

15-minute drive

The largest mosque in Surabaya, featuring stunning architecture and serene gardens, popular for cultural visits.

Pakuwon Mall

8 minutes' walk

A premier shopping destination with a wide range of retail outlets, entertainment options, and dining experiences.

Supermall Pakuwon Indah

2 minutes' walk

An extensive mall with fashion stores, restaurants, and family-friendly activities, perfect for an afternoon outing.

G Walk Night Market

25-minute walk

A vibrant outdoor market where visitors can enjoy local street food and entertainment, great for evening outings.

Yoga at The Oasis

9 minutes' walk

Relaxing yoga sessions set in a tranquil environment provide rejuvenation, available for all skill levels.

Suroboyo Bridge

25-minute walk

Known for its stunning views, this bridge is ideal for a scenic stroll or cycling, catering to thrill-seekers.

Jong Java Indische Recipe

1-minute walk

Authentic Indonesian cuisine in a casual setting, known for their traditional dishes and friendly service.

Hajime Ramen House

5 minutes' walk

Specializing in ramen, this cozy spot offers a variety of Japanese noodle dishes, perfect for a quick meal.

Shijima RAW

3 minutes' walk

A stylish eatery with a focus on raw food & healthy options, featuring fresh ingredients and unique flavors.

XXI

10 minutes' walk

A popular cinema offering the latest blockbusters; great for families and movie enthusiasts alike.

Almaluna Bar and Resto

3 minutes' walk

Chill ambiance with live music events; perfect for enjoying cocktails and good company in the evening.

Getting around

City Centre

Surabaya12 min · 4.7 mi

Airports

Juanda (SUB)36 min · 14.9 mi

Abdul Rachman Saleh (MLG)133 min · 55.1 mi

Train

Pasar Turi Train Station Surabaya12 min · 4.7 mi

Gubeng Train Station14 min · 5.5 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel The Westin Surabaya serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

Bahasa Indonesian

Number of floors:

Number of rooms:

242

Reviews and Ratings

Feedback about The Westin Surabaya Hotel from previous guests about their experience.

Review score

Based on 92 verified reviews

9.5/10

Perfect

96%

Recommend

Cleanliness

9.6/10

Comfort

9.5/10

Facilities

9.6/10

Free Wi-Fi

9.2/10

Location

9.4/10

Staff

9.6/10

Value for money

9.0/10

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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FAQs

About The Westin Surabaya

What is the check-in and check-out policy at The Westin Surabaya?

Check-in is at 15:00 and check-out is by 12:00.

How far is The Westin Surabaya from Juanda International Airport?

The hotel is 25 km from Juanda International Airport.

What dining options are available at The Westin Surabaya?

The hotel features the Magnolia Restaurant serving international cuisine and the Sky Lounge offering signature cocktails.

Is there a swimming pool at The Westin Surabaya?

Yes, the hotel has three outdoor swimming pools, including a dedicated kids' pool.

What room amenities can guests expect at The Westin Surabaya?

Rooms are equipped with air conditioning, a flat-screen TV, a kettle, and complimentary Wi-Fi.

Are there business services available at The Westin Surabaya?

The hotel provides a business centre, meeting rooms, and complimentary wireless internet access.

What popular attractions are located near The Westin Surabaya?

Nearby attractions include Pakuwon Golf & Family Club (3 km), Bungkul Park (7 km), and House of Sampoerna (8 km).

Is parking available at The Westin Surabaya?

The hotel offers public parking on-site for free.

What languages do the staff at The Westin Surabaya speak?

Staff at the hotel speak English, Indonesian, and Chinese.

What type of wellness services does The Westin Surabaya offer?

The hotel features a spa by L'Occitane, yoga classes, and fitness facilities.

Are there accessibility features at The Westin Surabaya?

Yes, the hotel provides wheelchair access and ramps for guests.

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