What is the check-in and check-out policy at The Westin Surabaya?
Check-in is at 15:00 and check-out is by 12:00.
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The Westin Surabaya, Surabaya
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Key details
About the Hotel
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
- Next to Pakuwon Mall
Perfect
9.5
9.8
5.0
4.8
5-star luxury urban escape in Surabaya
Amenities
The Westin Surabaya offers a range of unique amenities, including a
Rooms
The hotel provides 200 guest rooms, all designed with Westin's signature
Location
Located in the heart of Surabaya, The Westin Surabaya is adjacent to
Dining
Guests can savor a variety of culinary experiences at the hotel's restaurants, including Western and Indonesian cuisine at
Wellness
The hotel's wellness offerings include the
Highlights
Location: Adjacent to Pakuwon Mall
Rooms: 200 guest rooms with Heavenly Bed
Dining: Seasonal Taste restaurant
Wellness: Heavenly Spa with treatments
Amenities: Grand Pool Complex and helipad
Events: 1,800 square meter ballroom
Must-do experiences
- Visit the historic House of Sampoerna for a glimpse into Indonesian culture.
- Try the famous rawon soup at Rawon Setan for a local favorite dish.
- Explore the vibrant Pasar Atom Market for unique souvenirs and snacks.
- Don't miss the stunning view from the Surabaya Grand Mosque's tower.
- Take a stroll in the beautiful Taman Bungkul for relaxation and local life.
Select your room type
The Westin Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior King Suite Club Lounge Access2 persons46 sq. feet1 King-size bedAir conditioningCoffee machineroom details
- Westin Deluxe Guest room 2 Double2 persons39 sq. feet2 Single bedsAir conditioningShowerroom details
- Westin Deluxe Guest room 1 King2 persons39 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Westin Surabaya offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Westin Surabaya offers a delightful array of dining experiences, blending diverse culinary traditions with inviting atmospheres. From vibrant international flavors at Magnolia to the serene views from Sky Lounge, guests are invited to explore a world of taste and elegance.
The Westin Surabaya Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
Explore Surabaya
Explore Surabaya
Surabaya Zoo
11-minute drive
Home to over 300 species, this zoo offers educational exhibits and beautiful landscaping, ideal for families.
Masjid Nasional Al-Akbar
15-minute drive
The largest mosque in Surabaya, featuring stunning architecture and serene gardens, popular for cultural visits.
Pakuwon Mall
8 minutes' walk
A premier shopping destination with a wide range of retail outlets, entertainment options, and dining experiences.
Supermall Pakuwon Indah
2 minutes' walk
An extensive mall with fashion stores, restaurants, and family-friendly activities, perfect for an afternoon outing.
G Walk Night Market
25-minute walk
A vibrant outdoor market where visitors can enjoy local street food and entertainment, great for evening outings.
Yoga at The Oasis
9 minutes' walk
Relaxing yoga sessions set in a tranquil environment provide rejuvenation, available for all skill levels.
Suroboyo Bridge
25-minute walk
Known for its stunning views, this bridge is ideal for a scenic stroll or cycling, catering to thrill-seekers.
Jong Java Indische Recipe
1-minute walk
Authentic Indonesian cuisine in a casual setting, known for their traditional dishes and friendly service.
Hajime Ramen House
5 minutes' walk
Specializing in ramen, this cozy spot offers a variety of Japanese noodle dishes, perfect for a quick meal.
Shijima RAW
3 minutes' walk
A stylish eatery with a focus on raw food & healthy options, featuring fresh ingredients and unique flavors.
XXI
10 minutes' walk
A popular cinema offering the latest blockbusters; great for families and movie enthusiasts alike.
Almaluna Bar and Resto
3 minutes' walk
Chill ambiance with live music events; perfect for enjoying cocktails and good company in the evening.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of IDR 488000.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242
Reviews and Ratings
Feedback about The Westin Surabaya from previous guests about their experience.
Guest reviewsShow more reviews
FAQs
About The Westin Surabaya
How far is The Westin Surabaya from Juanda International Airport?
The hotel is 25 km from Juanda International Airport.
What dining options are available at The Westin Surabaya?
The hotel features the Magnolia Restaurant serving international cuisine and the Sky Lounge offering signature cocktails.
Is there a swimming pool at The Westin Surabaya?
Yes, the hotel has three outdoor swimming pools, including a dedicated kids' pool.
What room amenities can guests expect at The Westin Surabaya?
Rooms are equipped with air conditioning, a flat-screen TV, a kettle, and complimentary Wi-Fi.
Are there business services available at The Westin Surabaya?
The hotel provides a business centre, meeting rooms, and complimentary wireless internet access.
What popular attractions are located near The Westin Surabaya?
Nearby attractions include Pakuwon Golf & Family Club (3 km), Bungkul Park (7 km), and House of Sampoerna (8 km).
Is parking available at The Westin Surabaya?
The hotel offers public parking on-site for free.
What languages do the staff at The Westin Surabaya speak?
Staff at the hotel speak English, Indonesian, and Chinese.
What type of wellness services does The Westin Surabaya offer?
The hotel features a spa by L'Occitane, yoga classes, and fitness facilities.
Are there accessibility features at The Westin Surabaya?
Yes, the hotel provides wheelchair access and ramps for guests.
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