What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Check-in is at 15:00 and check-out is by 12:00.
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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, Cancun
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Key details
About the Hotel
Boulevard Kulkulkan Km 11.5, Cancun, 77500,
- Close to Chac Mool Beach
Great
8.4
8.8
4.5
3.9
4-star all-inclusive beachfront resort in Cancun
Amenities
Wyndham Alltra Cancun provides guests with a beachfront location in Cancun's Hotel Zone, encompassing two expansive swimming pools and a family-friendly splash park. The
Rooms
This resort features 387 stylish rooms and suites, offering various options such as the
Location
Located in the
Wellness
Dining
Wyndham Alltra Cancun presents a diverse array of dining options, including
Highlights
Location: Beachfront location in Cancun's Hotel Zone
Rooms: 387 stylish rooms and suites
Dining: Casa de Rosa for authentic Mexican cuisine
Wellness: Aura Spa for rejuvenating treatments
Family-Friendly: Splash park with waterslides
Exclusive: Access to Alltra VIP Club for select suites
Must-do experiences
- Savor authentic tacos at Tacos el Poblano, a local favorite.
- Visit the Mayan Museum to uncover Cancun's rich history.
- Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
- Explore Mercado 28 for handmade crafts and local street food.
- Watch the sunset at Playa Delfines, a stunning beach with waves.
Select your room type
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard 1 King Bed2 persons36 sq. feet1 King-size bedAir conditioningShowerroom details
- Junior Suite 1 King Bed Ocean View2 persons36 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite 1 King Bed2 persons36 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
Sports & Fitness
- Fitness centre
- Yoga class
- Aerobics
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Sauna
- Jacuzzi
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a delightful array of dining venues that cater to every palate. With choices ranging from fresh sushi to authentic Mexican dishes, guests can indulge in diverse culinary experiences while enjoying stunning ocean views and inviting atmospheres.
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location
Boulevard Kulkulkan Km 11.5, Cancun, 77500,
Explore Cancun
Local Highlights
Museo de Arte Popular Mexicano
6 minutes' walk
Art museum showcasing traditional Mexican folk art. Unique exhibits and free admission days attract visitors.
Yamil Lu'um Archeological Site
15 minutes' walk
Archaeological site featuring Mayan ruins with stunning ocean views, located close to the beach.
Coco Bongo
20 minutes' walk
Famous nightclub known for lively performances and entertainment. A must-visit for nightlife enthusiasts.
Water Sports at Playa Chac-Mool
9 minutes' walk
Thrilling water sports like jet skiing and parasailing. Rentals available nearby.
Relaxation at Parque Ventura Cancun
6 minutes' walk
Beautiful park for leisurely strolls or picnics with lush greenery and playgrounds.
Pelicanos
3 minutes' walk
Seafood restaurant with a laid-back beach vibe. Signature dishes include ceviche and grilled fish.
Bubba Gump
5 minutes' walk
Casual dining featuring Southern American cuisine. Known for its shrimp dishes and themed decor.
The City Nightclub
20 minutes' walk
Vibrant nightclub featuring famous DJs and themed parties. A great spot for dancing the night away.
Interactive Aquarium
19 minutes' walk
Family-friendly aquarium with interactive exhibits. Ideal for educational fun and close encounters with marine life.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
Reviews and Ratings
Feedback about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from previous guests about their experience.
Guest reviewsbased on 6267 reviews
Richard from United Kingdom
Family with children
Junior Suite 2 Double Beds
4 nights in November 2025
|
Reviewed: December 27, 2025
6/10
Acceptable But With Issues
musty room pool chairs
The staff was friendly .
The room smelled musty so it wasn't comfortable. The outdated decor in the common areas created a poor first impression and the pool area felt cramped because there were too few chairs for the number of guests.
0 Helpful
Victor from Spain
Family with children
Standard 2 double beds
3 nights in November 2025
|
Reviewed: December 26, 2025
6/10
noisy air conditioning cold pools
the food was acceptable (i liked the tacos!).
the room i got, a standard with two double beds, was pretty outdated. the air conditioning was very noisy. also, i found that the pools were too cold to really enjoy
0 Helpful
Show more reviews
FAQs
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
How far is Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from the nearest beach?
The hotel is a 9-minute walk from Chac Mool Beach, located approximately 0.5 km away.
Does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offer any on-site recreational activities?
Guests can enjoy an on-site water park, scuba diving, snorkeling, and other recreational activities.
Is parking available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Yes, private parking is available on-site for free without prior reservation.
What amenities are provided in the rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Rooms include air conditioning, a large flat-screen TV, a fully-stocked minibar, and a balcony or terrace.
Are there any wellness services offered at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel features a spa offering a variety of treatments including massage, beauty services, and hydrotherapy.
Does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt have facilities for children?
Yes, the hotel includes children's play areas, a kids' club, and supervised activities for children and teens.
What languages do the staff at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt speak?
The staff primarily speak English and Spanish.
Which nearby restaurants can guests visit while staying at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Nearby restaurants include Trattoria Limoncello (0.5 km), Cocay (0.5 km), and El Mirador (0.5 km).
How far is Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from Cancun International Airport?
The hotel is approximately a 25-minute drive from Cancun International Airport, which is about 25 km away.
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