Grand Velas Riviera Maya (Adults Only) Playa del Carmen Beach photoGrand Velas Riviera Maya (Adults Only) Playa del Carmen Skyline photoGrand Velas Riviera Maya (Adults Only) Playa del Carmen Amenities photo
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From863US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near Xcalacoco beach
Perfect
9.2
9.4
/10
4.8
4.6
/5

Amenities

Grand Velas Riviera Maya offers an all-inclusive experience with eight signature dining options, including the Michelin-starred Cocina de Autor. Guests can enjoy premium beverages from swim-up bars and beachfront lounges. The resort includes three infinity pools catered to different guest preferences.

Rooms

All suites provide private terraces with plunge pools, offering stunning ocean or jungle views. The Grand Class suites feature private spa-like bathrooms with jacuzzi tubs for added luxury. Personalized in-suite services enhance the guest experience with comfort and convenience.

Location

Set between the Caribbean Sea and the Yucatán jungle, the hotel spans over 80 acres of lush surroundings. It is conveniently situated just minutes from Playa del Carmen and near attractions like Tulum and Xcaret Park. The proximity to the beach allows for easy access to various water activities.

Wellness

The SE Spa by Grand Velas has earned a Five-Star accolade from the Forbes Travel Guide. Spa services include treatments inspired by ancient Mayan rituals and a complimentary hydrotherapy experience. Guests can partake in floating meditations and yoga sessions to promote relaxation.

Dining

Dining options are expansive with varied cuisine from multiple regions, ensuring there's something for every taste. The hotel features beachfront bistros, casual eateries, and fine dining, catering to gourmet preferences. Guests can savor unique dishes at evening restaurants accompanied by live music.

Highlights

Location: 80 acres of lush surroundings

Rooms: Private terraces with plunge pools

Dining: Eight signature restaurants

Wellness: SE Spa by Grand Velas

Activities: Three infinity pools

Experience: Michelin-starred Cocina de Autor

Must-do experiences

  • Visit the serene Tulum ruins for stunning ocean views at sunrise.
  • Savor tacos al pastor at El Fogón for a local flavor explosion.
  • Take a cooking class at the nearby La Casa de la Cocina for fun.
  • Explore Playa del Carmen's vibrant Quinta Avenida for unique shops.
  • Relax at the secret beach of Xpu-Ha, a hidden gem nearby.
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Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Grand Velas Riviera Maya, an array of distinguished dining venues invites guests to indulge in an exceptional palette of culinary artistry. From the elegant ambiance of French dining to vibrant Mexican nights, each restaurant offers a unique experience framed by intimate settings and exquisite flavors.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, inspired by the elegance of Paris in the 1940s
Key Offerings
A selection of traditional French favorites paired with exceptional wines, served with unparalleled service
Reservation
Recommended
Dinner only

Frida

Mexican
Ambiance
Traditional, showcasing rich cultural heritage
Key Offerings
Romantic dinners featuring the best of authentic Mexican cuisine
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual open-air setting
Key Offerings
A diverse menu available for breakfast, brunch, lunch, and dinner that emphasizes fresh ingredients
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Casual indoor setting
Key Offerings
Offers all-day dining with a focus on light and flavorful dishes made with fresh ingredients
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern fusion
Ambiance
Stylish and contemporary
Key Offerings
An innovative dining experience featuring a menu crafted by renowned Chef Nahúm Velasco that intertwines food with storytelling
Reservation
Recommended
Dinner only

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Punta Bete features stunning beaches and crystal-clear waters ideal for relaxing and enjoying sun-soaked days.
El Camaleon Golf Course
5-minute drive
A PGA Tour golf course with beautiful landscapes and ocean views. Perfect for golf enthusiasts looking for an exciting challenge.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10-minute drive
This ancient Mayan site offers stunning coastal views and rich history. Visitors can explore the ruins and learn about the culture.
Snorkeling at Punta Venado
10-minute drive
Snorkeling in a vibrant coral reef, suitable for all skill levels. Rentals available, making it easy to dive into adventure.
Yoga by the Beach
5-minute drive
Relaxation-focused yoga sessions by the beach. Perfect for mindfulness and rejuvenation, offering sessions suited for beginners.
Lucca Restaurant
Lucca Restaurant
1 minute walking
An upscale venue serving Italian cuisine with a modern twist. Signature dishes include fresh pasta and seafood specialties.
Bistro Restaurant
Bistro Restaurant
8 minutes walking
Charming bistro offering a mix of international and Mexican dishes. Known for its intimate atmosphere and local ingredients.
Live Music at La 5ta Hacienda
15-minute drive
Vibrant nightlife venue featuring local bands and DJs. Great for enjoying live music and dancing under the stars.
Coco Bongo Playa del Carmen
15-minute drive
Famous for exhilarating shows blending music, performances, and acrobatics. A unique experience for all ages seeking entertainment.
Getting around
City Centre
Playa del Carmen12 min  ·  4.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM)17 min  ·  7.0 mi
Cozumel (CZM)64 min  ·  26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 1234 verified reviews
9.6/10
Perfect
95%
Recommend
Cleanliness
9.5/10
Comfort
9.7/10
Facilities
9.2/10
Free Wi-Fi
10.0/10
Location
9.1/10
Staff
9.7/10
Value for money
7.8/10
Guest reviews
based on 4775 reviews
5/5
based on 38 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Grand Velas Riviera Maya (Adults Only)
What is the nearest airport to the 5-star Grand Velas Riviera Maya hotel?
Aeropuerto de Playa del Carmen airport lies within 5 km of the 5-star Grand Velas Riviera Maya hotel and is reachable with a 15-minute drive.
Should we expect an airport shuttle to bring us to the Grand Velas Riviera Maya hotel?
Airport shuttle which will take you to the Grand Velas Riviera Maya hotel with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in Grand Velas Riviera Maya hotel?
Yes, at Grand Velas Riviera Maya hotel a car park is provided on site for free.
What payment methods are available in the Grand Velas Riviera Maya hotel?
At the Grand Velas Riviera Maya hotel, you can pay using American Express and Visa.
What room types does the 5-star Grand Velas Riviera Maya hotel comprise?
The 5-star Grand Velas Riviera Maya hotel provides such room types as Ambassador Two-Bedroom Suite, Family Two-Bedroom Suite, and Presidential Suite.
Does the 5-star Grand Velas Riviera Maya hotel offer special amenities for people with disabilities?
Yes, the 5-star Grand Velas Riviera Maya hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Are there any facilities for children at the resort?
Yes, guests with children will have access to cots, a baby bathtub, and a buggy available at the resort.
Which facilities does the 5-star Grand Velas Riviera Maya hotel provide?
Top locations of the 5-star Grand Velas Riviera Maya hotel include a shopping area and a restaurant, whereas guests' safety will be ensured with 24-hour security and luggage storage.
Is swimming pool available at the Grand Velas Riviera Maya hotel?
Yes, there is a private swimming pool as well as a hot tub at the Grand Velas Riviera Maya hotel.
Which children services are offered at the resort?
For guests staying at the resort with their children, baby concierge service will be very useful.

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Rooms and Guests2 Guests, 1 Room