Hotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photo
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From471US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spiss-Strasse 10, Zermatt, Switzerland
-
Close to the cultural-natural Matterhorn Museum
Great
8.4
9.2
/10
4.2
4.1
/5

Culinary Experience

Restaurant Carbon at Hotel Ambassador Zermatt offers a remarkable dining experience combining French cuisine with Spanish Mediterranean influences. Under the direction of renowned chef Romain Fornell, guests can enjoy dishes prepared over open flames, featuring fresh local ingredients. The menu is crafted to provide a festival of flavors that highlights the best of both local and international culinary traditions.

Wellness Retreat

The hotel features a heated indoor pool, sauna, and whirlpool designed for relaxation and rejuvenation. Guests can enjoy the tranquility of the sauna and the soothing waters of the pool, framed by views of the Swiss Alps. This wellness area provides a space for unwinding after a day of exploring Zermatt's outdoor activities.

Room Accommodations

Hotel Ambassador Zermatt boasts elegantly designed accommodations, including rooms with breathtaking views of the Matterhorn. Family rooms are available, accommodating two adults and up to four children. Every room is equipped with luxurious beds, modern amenities, and a cozy atmosphere for rest and recuperation.

Convenient Location

Positioned in the heart of Zermatt, the hotel allows easy access to local attractions and mountain railways. Guests can purchase mountain railway tickets directly at the hotel, avoiding long queues. The car-free village of Zermatt enhances the tranquil experience of the surrounding stunning landscape.

Ski Services

During the winter season, the hotel provides comprehensive ski services, including ski rentals available on-site. The ski shop offers all necessary equipment, ensuring guests are ready for the slopes. Guests can also take advantage of convenient ski storage and a ski room dedicated to their needs.

Highlights

Dining: Restaurant Carbon by Romain Fornell

Wellness: heated swimming pool & sauna

Rooms: Double room with Matterhorn view

Ski: ski rental in the Hotel

Location: buy mountain railway tickets directly from us

Must-do experiences

  • Take a guided hike to Zermatt's stunning Gornergrat summit.
  • Savor Raclette and Fondue at Restaurant Whymper-Stube for local flavor.
  • Visit the Matterhorn Museum for insights into Zermatt's history.
  • Stroll through the charming streets of the old town, rich in character.
  • Catch the seasonal Zermatt market for unique crafts and local delicacies.
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Select your room type

Hotel Ambassador Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
270 sq. feet 
2 Single beds
Shower
Sauna
Twin Room Matterhorn View
2 persons
270 sq. feet 
2 Single beds
Shower
Sauna
Suite
2 persons
650 sq. feet 
2 Single beds
Shower
Sauna
Family Suite
2 persons
650 sq. feet 
2 Single beds
Shower
Sauna
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Facilities

Hotel Ambassador Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Dining at Hotel Ambassador Zermatt presents a delightful mix of local and international flavors, served in inviting settings that cater to families and travelers alike. Immerse yourself in traditional Swiss dishes or savor global cuisine while embracing the warmth and charm of this mountain retreat.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
Family-friendly with a blend of traditional and modern touches, creating a warm atmosphere for all guests.
Key Offerings
Indulge in a daily evening menu featuring regional specialties like fondue and Valaisan plate, alongside other traditional Swiss delights. Perfect for family gatherings or cozy dinners.
Reservation
Reservations recommended.
Open daily for dinner from 18:30 to 22:00.

Hotel Ambassador Zermatt Location

Spiss-Strasse 10, Zermatt, Switzerland
Map view
Spiss-Strasse 10, Zermatt, Switzerland
Nearby
Stellisee 3920 Zermatt
Stellisee
1400 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Murmeli Brunnen
500 ft
Restaurants
Marie's Deli Zermatt
600 ft
Untere Mattenstrasse 12
Gusto Matto
400 ft
Bahnhofplatz 36
CasaMia
400 ft
Bahnhofplatz 36
Othmars hutte
500 ft
Riedweg
Sonne
500 ft
Metzggasse 35
Viktoria
700 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
700 ft
Bahnhofstrasse
Schweizerhof Kitchen
900 ft
Bahnhofstrasse 5
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
Local history and culture showcased in a charming museum. Features artifacts related to the Matterhorn's first ascent.
The Matterhorn
The Matterhorn
30-minute walk
Iconic mountain known for its pyramid shape. Great for photography and hiking trails with stunning alpine views.
Mountaineer's Cemetery
Mountaineer's Cemetery
9 minutes' walk
Fascinating cemetery memorializing climbers who perished in the Matterhorn area. Peaceful place with a touching ambiance.
St Peter's English Church
St Peter's English Church
8 minutes' walk
Charming church with beautiful stained glass windows. Often hosts special events and services for visitors.
Hiking Trails
30-minute drive
Numerous hiking trails for all levels. Enjoy stunning views of the Alps and vibrant local flora and fauna.
Murmeli Brunnen
Murmeli Brunnen
2 minutes' walk
Relaxing spot featuring a lovely fountain. Ideal for families and quiet moments close to nature.
Paragliding
30-minute drive
Thrilling paragliding experience over Zermatt's breathtaking landscapes. Seasonal activity; advance booking recommended.
Wellness at Spa
3-minute walk
Relaxing spa options available nearby. Perfect for a rejuvenating day of pampering after outdoor adventures.
Gusto Matto
Gusto Matto
2 minutes' walk
Cozy restaurant offering local Swiss cuisine. Signature dish: fondue. Reservations recommended during peak seasons.
CasaMia
CasaMia
2 minutes' walk
Charming Italian restaurant with a rustic ambiance. Known for pizza and pasta, and vegetarian options.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual deli with fresh sandwiches and local pastries. Great for a quick lunch or coffee break.
Othmars Hutte
2 minutes' walk
Alpine hut serving traditional Swiss dishes. Offers delightful views and a warm atmosphere. Perfect for dinner after a day out.
Zermatt Cultural Center
15-minute walk
Venue for local performances, exhibitions and events. Family-friendly and showcases Zermatt's rich culture.
The Vernissage
10 minutes' walk
Art gallery and Bar with live music events. Vibrant atmosphere for both art lovers and nightlife enthusiasts.
MIX Club
15-minute walk
Popular nightclub featuring DJs and themed parties. Great spot for dancing and socializing after a long day.
Getting around
City Centre
Zermatt6 min  ·  1700 ft
Airports
Sion (SIR)125 min  ·  51.4 mi
Agno (LUG)301 min  ·  124.7 mi
Train
Zermatt railway station3 min  ·  700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.1 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66

Reviews and Ratings

Feedback about Hotel Ambassador Zermatt from previous guests about their experience.
Review score
Based on 465 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
7.0/10
Cleanliness
8.8/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.2/10
Paid Wi-Fi
7.5/10
Staff
8.9/10
Value for money
7.7/10
Guest reviews
based on 465 reviews
8.4/10
based on 438 reviews
4/5
based on 1321 reviews
8.4/10
Caroline from United States
Family with children
standard twin room
3 nights in November 2025
|
Reviewed:January 06, 2026
6/10

mixed experience, some issues

breakfast selectionunfriendly staffextra charge
the breakfast selection was acceptable.
The staff wasn't very friendly or helpful. i had to pay extra for coffee pods after using the initial ones. They gave me only two pods for a three-night stay. also, i only received one bath towel and one hand towel. The reception didn't care when i asked for more.
0 Helpful
FAQs
About Hotel Ambassador Zermatt
What are the check-in and check-out times at Hotel Ambassador Zermatt?
Check-in is available from 00:00, and check-out is required by 11:00.
What amenities are available at Hotel Ambassador Zermatt for relaxation?
The hotel features a heated indoor pool, whirlpool, sauna, and wellness facilities.
Which dining options are available at Hotel Ambassador Zermatt?
Guests can enjoy fine Swiss and Spanish cuisine in the Tapas & Wine restaurant, as well as drinks in the lounge and bar.
What nearby attractions are located close to Hotel Ambassador Zermatt?
Nearby attractions include the Gornergrat railway station (100 m) and the Matterhorn Museum - Zermatlantis (2 km).
What type of room amenities can guests expect at Hotel Ambassador Zermatt?
All rooms feature balconies with panoramic mountain views, free Wi-Fi, flat-screen TVs, and mini-fridge bars.
How far is Hotel Ambassador Zermatt from the city center?
The hotel is located approximately 450 m from the center of Zermatt.
Does Hotel Ambassador Zermatt offer any ski-related services?
The hotel provides ski equipment hire, ski school, and ski storage facilities.
What is the distance from Hotel Ambassador Zermatt to Sion Airport?
The hotel is 85 km from Sion Airport.
Does Hotel Ambassador Zermatt provide breakfast options?
Breakfast is available for an additional charge of 20 CHF.
What family-friendly amenities does Hotel Ambassador Zermatt have?
The hotel features family suites, a children's menu, and board games.

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Rooms and Guests2 Guests, 1 Room