What is the check-in and check-out policy at Alpen Resort & Spa?
Check-in is from 15:00 and check-out is by 11:00.
83 photos
Alpen Resort - Spa & Dining, Zermatt
Book on our site
up to 10% cheaper
than Booking.com
Key details
About the Hotel
Spissstrasse 52, Zermatt, 3920,
- Steps from ski lifts
Perfect
9.1
4.8
4.7
4-star Alpine retreat with comprehensive wellness offerings
Location
Alpen Resort & Spa is situated just 300 meters from the Zermatt train station, providing convenient access for guests traveling by train. The hotel lies close to popular attractions such as the Gornergrat and the Sunnegga Express, making it an excellent base for outdoor activities. Guests can enjoy breathtaking views of 38 four-thousand-meter peaks, emphasizing the spectacular alpine landscape.
Accommodations
Accommodations at Alpen Resort & Spa include a range of room types, such as
Wellness Facilities
The hotel's newly opened wellness area features a variety of wellness facilities, including indoor and outdoor jacuzzis, a sauna world, and an onsen bath. Guests can unwind in the steam bath or enjoy a professional massage to relief stress after a day of skiing or hiking. The wellness complex emphasizes relaxation with designated spaces for both social and quiet time.
Dining Options
Dining at Alpen Resort & Spa showcases Swiss specialties and international cuisine at the
Family and Pet-Friendly Amenities
Families are welcomed with various accommodations that include spaces for children and activities curated for younger guests. The hotel's pet-friendly policy allows pets to stay alongside guests without additional stress for both owner and animal, providing amenities such as dog bedding. Additionally, leisure facilities like the
Highlights
Location: just 300 meters from the train station
Dining: Matterhorn restaurant for Swiss specialties
Wellness: Indoor jacuzzi & onsen bath
Family: engaging activities for younger guests
Must-do experiences
- Take the Gornergrat Railway for stunning Matterhorn views.
- Savor fondue at Restaurant Schäxstei, a cozy local favorite.
- Visit the Matterhorn Museum for rich alpine history insights.
- Stroll through Zermatt's charming old town for unique shops.
- Hike to Riffelsee for picture-perfect reflections of the Matterhorn.
Select your room type
Alpen Resort - Spa & Dining offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room2 persons25 sq. feet2 Single bedsHeatingCoffee machineroom details
- Family Room extra Bedroom2 persons30 sq. feet3 Single bedsBalconyHeatingroom details
- Panoramic Family Room Matterhorn View2 persons30 sq. feet4 Single bedsBalconyHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
Alpen Resort - Spa & Dining offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Tennis court
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Turndown service
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Alpen Resort & Spa, dining becomes an essential part of the mountain escape. Delight in traditional and international dishes at the inviting Restaurant Matterhorn, savor grilled specialties at Hornox, and unwind at the cozy hotel bar. Each venue offers unique culinary delights amidst picturesque surroundings, perfect for travelers seeking authenticity and flavor.
Alpen Resort - Spa & Dining Location
Spissstrasse 52, Zermatt, 3920,
Explore Zermatt
Local Highlights near Alpen Resort & Spa
Matterhorn Museum
12 minutes' walk
Museum showcasing the history of Zermatt and the iconic Matterhorn. Offers fascinating exhibits and guided tours.
The Matterhorn
30 minutes' walk
Iconic mountain known for its pyramid shape. Hiking trails provide stunning views for photographers and nature lovers.
St Peter's English Church
10 minutes' walk
Historic church famous for its architecture and serene atmosphere. Visitors can enjoy peaceful surroundings.
Photopoint Kirchbrucke bridge
10 minutes' walk
A picturesque bridge offering a perfect photo opportunity of the Matterhorn. A must-visit for photographers.
Hiking to Hohbalmen
6 minutes' walk
Hiking trails leading you to breathtaking panoramic views. Suitable for all levels; guide services available.
Wellness Spa Day
1 minute's walk
Relaxing spa treatments available at the hotel. Offers massages and wellness sessions tailored for stress relief.
Skiing at Kumme
3.5-minute drive
Exciting skiing opportunities at Kumme. Rentals available nearby, perfect for thrill-seekers in winter.
Restaurant Matterhorn
1 minute's walk
Local Swiss cuisine with stunning mountain views. Known for its fondue and seasonal dishes; reservations suggested.
Marie's Deli Zermatt
3 minutes' walk
Casual eatery offering fresh salads, sandwiches, and local desserts. Perfect for a quick bite or coffee break.
Walliserstube Zermatt
5 minutes' walk
Traditional Swiss restaurant with a cozy ambiance. Signature dishes include rosti and raclette; caters to dietary needs.
Zermatt Festival
12 minutes' walk
Annual music festival featuring classical performers. Great for families, offers workshops and interactive sessions.
The Papperla Pub
10 minutes' walk
Lively bar known for live music and vibrant atmosphere. Perfect spot to unwind after a day of activities.
Getting around
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Alpen Resort - Spa & Dining guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Reviews and Ratings
Feedback about Alpen Resort - Spa & Dining from previous guests about their experience.
Guest reviewsbased on 740 reviews
Victoria from United Kingdom
Single
double room
3 nights in November 2025
|
Reviewed: February 14, 2026
6/10
rude staff missed call
the room had amazing views of the mountains, it was a nice suprise. the spa was a real treat after all day hiking.
the staff at breakfast acted like i bothered them when i asked for coffee. i also asked for a wake-up call that never happen. it resulted in me almost missed a tour i booked. next time, i will set my own alarm.
0 Helpful
Sawyer from United States
Double Room
4 nights in December 2025
|
Reviewed: January 12, 2026
9/10
nice pool super clean room good food
the spa has a very nice pool i saw many guests relaxing there. the rooms were super clean i enjoyed how the cleaning staff maintained them daily. breakfast included many options the restaurant served good food.
one morning the coffee machine was not working properly though it was fixed quickly.
0 Helpful
peter from united kingdom
Single
panorama double room matterhorn view
3 nights in November 2025
|
Reviewed: January 11, 2026
9.5/10
amazing stay, really good!
lovely spa delicious breakfast vibrant atmosphere amazing hot tub
The spa is amazing. it features a lovely indoor pool and a gorgeous outdoor hot tub. the lounge area provided nice tea, cake, and cocktails by a wood stove. one day, a violinist played. It created a wonderful atmosphere. the breakfast buffet was varied. I found many delicious vegan options.
The bar area felt slightly understaffed. I sometimes looked for the staff!
Dining
10/10
the breakfast buffet offered many options, including vegan choices. cheese, croissants, sausages, and smoked salmon were all delicious. the restaurant is beautiful, and breakfast there felt elegant.
Facilities
9/10
The hotel has a beautiful lobby. the spa is amazing. It features an outdoor jacuzzi. there is a big games room complete with pingpong tables. the ski room is large and well maintained.
Location
9/10
The hotel has a great location. It provides quick access to ski areas by bus or taxi. the hotel provides a free shuttle. i loved that it was located within walking distance to the train station.
Rooms
10/10
the rooms are beautifully decorated and spacious. my panoramic room had a lovely balcony. the matterhorn view from the balcony was amazing. water and coffee service were included in the room.
0 Helpful
|
Alex from United States
Couple
Panorama Double Room Matterhorn View
3 nights in November 2025
|
Reviewed: December 21, 2025
9.3/10
Really good Stay with Fine Views!
matterhorn views free shuttle quiet relaxation
The room had very nice Matterhorn views right from the balcony! The free shuttle from the train station was quick. The spa offered quiet relaxation after long walks.
During check-in, I received some conflicting information from different staff members about purchasing an adapter, a bit confusing!
Rooms
10/10
The room featured various amenities and a very comfortable bed! The spacious room included a balcony. The views definitely added something very special.
Location
9/10
The hotel has easy access! The shuttle service to and from the train station operated efficiently. It definitely makes traveling to the hotel very simple!
Dining
9/10
The breakfast offered a great selection of high-quality items! The bar had a great selection of cocktails. The smoking lounge was a great bonus!
0 Helpful
|
Scarlett from United Kingdom
Couple
Double Room
3 nights in August 2025
|
Reviewed: November 16, 2025
6/10
old bathroom poor drainage
The room I got appears tired, not like what the pictures showed. The bathroom looked old and had some stains. The shower didn't drain well. Water pooled at my feet. These things just.
0 Helpful
Herbert from Germany
Couple
Panorama Double Room Matterhorn View
3 nights in August 2025
|
Reviewed: October 16, 2025
9.0/10
Excellent Stay with Great Amenities
room upgrade spacious room delicious breakfast
I received a room upgrade upon arrival, which I appreciated. The room was spacious, very clean, and quiet. The breakfast offered many options and was delicious. I particularly enjoyed the variety available each morning.
The bathroom design seemed a bit dated.
Facilities
9/10
The spa includes two indoor pools and one outdoor pool. All three pools are heated. I noticed a wellness area with a sauna and steam room. There is a relaxation zone after treatments.
Rooms
9/10
The room featured a coffee maker and minibar. A balcony was included, it had a view. The room was spacious and well kept, I found it very functional. The bed was comfortable.
0 Helpful
|
David from United Kingdom
Couple
Double Room
3 nights in August 2025
|
Reviewed: September 09, 2025
6/10
vomit stench dated bathroom
The wellness area was acceptable. The sauna and steam room provided relaxation after hiking.
I was disappointed. The room smelled strongly of vomit. I am unsure if the odor came from the couch or carpet, but it was unpleasant. The bathroom seemed dated too (the design felt old). I also noticed there was no air conditioning.
0 Helpful
Show more reviews
FAQs
About Alpen Resort - Spa & Dining
What is the distance from Alpen Resort & Spa to Matterhorn?
Alpen Resort & Spa is approximately 3 km from the Matterhorn.
Is there an airport shuttle service available at Alpen Resort & Spa?
A paid airport shuttle service is offered from the hotel.
What dining options are available on-site at Alpen Resort & Spa?
Dining options include the Matterhorn Restaurant and the Grill restaurant 'Hornox' for meat and vegan dishes.
What amenities are included in the rooms at Alpen Resort & Spa?
Rooms feature air conditioning, a minibar, tea and coffee making facilities, and a flat-screen TV.
What wellness facilities are available at Alpen Resort & Spa?
The hotel includes a brand new wellness area with an indoor pool, an outdoor pool, a hot tub, and a sauna.
How far is Alpen Resort & Spa from the Zermatt Train Station?
Alpen Resort & Spa is approximately 650 m from the Zermatt Train Station.
What recreational activities can guests participate in at Alpen Resort & Spa?
Guests can enjoy skiing, hiking, table tennis, billiards, darts, and access to a children's playground.
What is the breakfast option at Alpen Resort & Spa?
A breakfast buffet is available for an additional charge of 25 CHF.
Are there any nearby dining options to Alpen Resort & Spa?
Nearby restaurants include Marie's Deli Zermatt (0.5 km), Restaurant Chez Heini (0.5 km), and CasaMia (0.5 km).
Does Alpen Resort & Spa offer any business services?
The hotel provides facilities for meetings and has an Internet corner available in the lobby.
What languages do the staff at Alpen Resort & Spa speak?
The staff at Alpen Resort & Spa speak multiple languages to assist international guests.
Is parking available at Alpen Resort & Spa?
Public parking is available nearby for 16 CHF per day without reservation.
Next best alternative
Consider them for your next trip.
Schweizerhof Zermatt - A Small Luxury HotelZermatt, Switzerland
285 reviews
274 USD/night
Hotel ButterflyZermatt, Switzerland
589 reviews
316 USD/night
The Three Swans Hotel, Hungerford, Berkshire - The Coaching Inn GroupHungerford, United Kingdom
290 reviews
152 USD/night
Grand Hotel ZermatterhofZermatt, Switzerland
213 reviews
692 USD/night
Zermatt Youth HostelZermatt, Switzerland
148 reviews
86 USD/night
Beausite ZermattZermatt, Switzerland
337 reviews
468 USD/night
Hotel Garni Testa GrigiaZermatt, Switzerland
623 reviews
146 USD/night
Hotel BahnhofZermatt, Switzerland
452 reviews
89 USD/night
Hotel Village Montana By Les EtincellesTignes, France
196 reviews
147 USD/night
Le Petit Charme-InnZermatt, Switzerland
620 reviews
200 USD/night
"The Freddie Mercury" HotelMontreux, Switzerland
114 reviews
160 USD/night
Derby Swiss Quality HotelGrindelwald, Switzerland
350 reviews
131 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
78 reviews
Executive InnMilpitas, United States
Walking distance to Great Mall, 76 rooms with hardwood floors
View hotel
105 reviews
Wingate By Wyndham EllicottvilleEllicottville, United States
2 km from Holiday Valley Ski Resort, Indoor pool and hot tub
View hotel
127 reviews
The Country Inn & Suites By Radisson, Minot, Nd Minot Hotel
5 minutes from North Dakota State Fairgrounds, 5 minutes from Minot city centre
Hotel Motel 6-Peterborough, On Peterborough
2 km from Liftlock Cruises, 2 km from The Canadian Canoe Museum
Hotel Super 8 By Wyndham Sault Ste. Marie Sault Ste. Marie
Heated indoor pool, Fitness center
Hotel Satama Hotel
Infinity pool with city views, Restaurant with fusion-gourmet kitchen
Hotel Ramada By Wyndham Ajmer Kishangarh (ajmer)
5 km to Kishangarh, 30 km to Pushkar
Karmir Resort & Spa
90 m from private beach, 18000 m² resort estate