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From619US$ /night
Check-in
23Feb2026Select date
Check-out
24Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spissstrasse 52, Zermatt, Switzerland, 3920
-
Steps from ski lifts
Perfect
9.2
/10
4.5
4.6
/5

Wellness and Relaxation

The Alpen Resort & Spa houses a comprehensive wellness facility with a swimming pool, indoor and outdoor Jacuzzis, and a diverse sauna landscape. Guests can relax and rejuvenate with professional massage services after a day of skiing or hiking. This wellness oasis provides an extensive range of facilities for both body and mind.

Dining Experience

Culinary offerings at Alpen Resort & Spa include the Matterhorn restaurant and the grill restaurant HORNOX, focusing on Swiss and international dishes. The menu boasts a selection of grilled specialties along with an extensive wine cellar. Afternoon delights further enhance the experience with tea and cake served in the hotel bar.

Accommodations

Room types range from double rooms to family suites, catering to different group sizes and needs. Some rooms offer direct Matterhorn views with private balconies, while family suites feature separate sleeping areas. Pets are welcomed, with amenities provided for four-legged guests, ensuring they feel at home.

Location and Accessibility

Alpen Resort & Spa is situated a short 300-meter distance from the Zermatt train station and is a quick walk to the Gornergrat Bahn. The hotel offers a shuttle service for easy transportation around Zermatt. The surrounding area boasts numerous hiking trails and access to ski slopes, making it a prime location for outdoor activities.

Family-Friendly Amenities

Family accommodations include rooms specifically designed for larger groups, with facilities like seating areas and balconies with mountain views. Children can explore leisure activities in the playroom, including table tennis and billiards. The hotel also provides welcoming services for pets, ensuring a happy stay for the entire family.

Highlights

Wellness: Outdoor and indoor Jacuzzis

Dining: Selection of Swiss specialties

Location: 300 meters from the train station

Pets: Dog-friendly accommodations

Must-do experiences

  • Take the Gornergrat Railway for stunning Matterhorn views.
  • Savor fondue at Restaurant Schäxstei, a cozy local favorite.
  • Visit the Matterhorn Museum for rich alpine history insights.
  • Stroll through Zermatt's charming old town for unique shops.
  • Hike to Riffelsee for picture-perfect reflections of the Matterhorn.
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Select your room type

Alpen Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Family Room extra Bedroom
2 persons
325 sq. feet 
3 Single beds
Shower
Heating
Panoramic Family Room Matterhorn View
2 persons
325 sq. feet 
4 Single beds
Shower
Heating
Panorama Double Room Matterhorn View
2 persons
325 sq. feet 
2 Single beds
Shower
Heating
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Alpen Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Alpen Resort & Spa, dining becomes an essential part of the mountain escape. Delight in traditional and international dishes at the inviting Restaurant Matterhorn, savor grilled specialties at Hornox, and unwind at the cozy hotel bar. Each venue offers unique culinary delights amidst picturesque surroundings, perfect for travelers seeking authenticity and flavor.
Alpen Resort & Spa Zermatt Restaurant photo
Alpen Resort & Spa Zermatt Restaurant photo

Restaurant Matterhorn

Italian, Local, International
Ambiance
Family friendly with a touch of traditional charm, guests can dine alfresco while enjoying scenic views.
Key Offerings
Diners can explore a diverse menu featuring vegetarian and gluten-free options, along with a vibrant bar for drinks.
Reservation
Not needed
11:30 - 22:30 daily

Grill Restaurant Hornox

Meat and Vegan Dishes
Ambiance
Rustic mountain charm that invites guests to relax in a cozy setting.
Key Offerings
Signature grilled meats and a selection of vegan dishes that cater to varied palates.
Reservation
Not needed
Not specified

Onsite Hotel Bar

Drinks for every taste
Ambiance
A quaint and cozy space, perfect for unwinding after a day of adventures.
Key Offerings
An extensive drink menu featuring options for every occasion, ideal for guests looking to relax.
Reservation
Not needed
Not specified

Alpen Resort & Spa Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2900 ft
Restaurants
Restaurant Matterhorn
100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1300 ft
Gryfelblatte 2
Rosstall
1600 ft
Bahnhofplatz 50
Gusto Matto
1500 ft
Bahnhofplatz 36
CasaMia
1500 ft
Bahnhofplatz 36
Othmars hutte
1600 ft
Riedweg
Sonne
1600 ft
Metzggasse 35
Golden India
1600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
1800 ft
Bahnhofstrasse
Explore Zermatt
Local Highlights near Alpen Resort & Spa
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
12 minutes' walk
Museum showcasing the history of Zermatt and the iconic Matterhorn. Offers fascinating exhibits and guided tours.
The Matterhorn
The Matterhorn
30 minutes' walk
Iconic mountain known for its pyramid shape. Hiking trails provide stunning views for photographers and nature lovers.
St Peter's English Church
St Peter's English Church
10 minutes' walk
Historic church famous for its architecture and serene atmosphere. Visitors can enjoy peaceful surroundings.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
10 minutes' walk
A picturesque bridge offering a perfect photo opportunity of the Matterhorn. A must-visit for photographers.
Hiking to Hohbalmen
6 minutes' walk
Hiking trails leading you to breathtaking panoramic views. Suitable for all levels; guide services available.
Wellness Spa Day
1 minute's walk
Relaxing spa treatments available at the hotel. Offers massages and wellness sessions tailored for stress relief.
Skiing at Kumme
3.5-minute drive
Exciting skiing opportunities at Kumme. Rentals available nearby, perfect for thrill-seekers in winter.
Restaurant Matterhorn
Restaurant Matterhorn
1 minute's walk
Local Swiss cuisine with stunning mountain views. Known for its fondue and seasonal dishes; reservations suggested.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual eatery offering fresh salads, sandwiches, and local desserts. Perfect for a quick bite or coffee break.
Walliserstube Zermatt
Walliserstube Zermatt
5 minutes' walk
Traditional Swiss restaurant with a cozy ambiance. Signature dishes include rosti and raclette; caters to dietary needs.
Zermatt Festival
12 minutes' walk
Annual music festival featuring classical performers. Great for families, offers workshops and interactive sessions.
The Papperla Pub
10 minutes' walk
Lively bar known for live music and vibrant atmosphere. Perfect spot to unwind after a day of activities.
Getting around
City Centre
Zermatt9 min  ·  2300 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station5 min  ·  1400 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort

Reviews and Ratings

Feedback about Alpen Resort & Spa from previous guests about their experience.
Review score
Based on 723 verified reviews
9.1/10
Perfect
96%
Recommend
Breakfast
8.3/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.4/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
9.5/10
Staff
9.1/10
Value for money
8.7/10
Guest reviews
based on 2299 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Alpen Resort & Spa
What is the check-in and check-out policy at Alpen Resort & Spa?
Check-in is from 15:00 and check-out is by 11:00.
What is the distance from Alpen Resort & Spa to Matterhorn?
Alpen Resort & Spa is approximately 3 km from the Matterhorn.
Is there an airport shuttle service available at Alpen Resort & Spa?
A paid airport shuttle service is offered from the hotel.
What dining options are available on-site at Alpen Resort & Spa?
Dining options include the Matterhorn Restaurant and the Grill restaurant 'Hornox' for meat and vegan dishes.
What amenities are included in the rooms at Alpen Resort & Spa?
Rooms feature air conditioning, a minibar, tea and coffee making facilities, and a flat-screen TV.
What wellness facilities are available at Alpen Resort & Spa?
The hotel includes a brand new wellness area with an indoor pool, an outdoor pool, a hot tub, and a sauna.
How far is Alpen Resort & Spa from the Zermatt Train Station?
Alpen Resort & Spa is approximately 650 m from the Zermatt Train Station.
What recreational activities can guests participate in at Alpen Resort & Spa?
Guests can enjoy skiing, hiking, table tennis, billiards, darts, and access to a children's playground.
What is the breakfast option at Alpen Resort & Spa?
A breakfast buffet is available for an additional charge of 25 CHF.
Are there any nearby dining options to Alpen Resort & Spa?
Nearby restaurants include Marie's Deli Zermatt (0.5 km), Restaurant Chez Heini (0.5 km), and CasaMia (0.5 km).
Does Alpen Resort & Spa offer any business services?
The hotel provides facilities for meetings and has an Internet corner available in the lobby.
What languages do the staff at Alpen Resort & Spa speak?
The staff at Alpen Resort & Spa speak multiple languages to assist international guests.
Is parking available at Alpen Resort & Spa?
Public parking is available nearby for 16 CHF per day without reservation.

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