What are the check-in and check-out times at James Cook Hotel Grand Chancellor?
Check-in is at 14:00 and check-out is at 11:00.
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James Cook Hotel Grand Chancellor, Wellington
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Key details
About the Hotel
147 The Terrace, Wellington, 6001,
- Close to the city center
Great
8.5
8.6
3.9
3.6
4-Star Urban Comfort in Wellington CBD
Rooms
The hotel offers 269 rooms and suites, catering to various traveler needs. Deluxe rooms and suites located on the 26th floor grant access to the exclusive Harbour Lounge. Each room features contemporary furnishings and new bathrooms equipped with walk-in showers.
Dining
Whitby's Restaurant, situated on the 17th floor, is known for its buffet breakfast and dinner, along with an à la carte menu. Guests can enjoy high tea while taking in stunning views of Wellington Harbour.
Location
Conveniently located on The Terrace, the hotel offers easy pedestrian access to
Business Facilities
The hotel includes a
Family-Friendly Amenities
Family rooms available at the hotel offer spacious lounges and double beds, making it suitable for larger groups. Thoughtful conveniences like desks and working areas enhance the family experience. The hotel's central location allows easy exploration of Wellington's family-friendly attractions.
Highlights
Location: Conveniently located on The Terrace
Rooms: 269 rooms and suites with contemporary furnishings
Dining: Whitby's Restaurant & Bar on the 17th floor
Business: 10 diverse meeting rooms available
Must-do experiences
- Stroll through the vibrant Cuba Street for eclectic shops and cafés.
- Try the traditional Māori hangi at The Boneface for a unique taste.
- Visit Zealandia for stunning wildlife and scenic walking trails.
- Explore the Te Papa Museum's immersive exhibitions on NZ culture.
- Catch a show at the historic St. James Theatre for local performances.
Select your room type
James Cook Hotel Grand Chancellor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- The Terrace Double or Twin Room2 persons24 sq. feet2 Double bedsAir conditioningBathtubroom details
- Family Room2 persons48 sq. feet2 Double bedsAir conditioningBathtubroom details
- Executive King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
James Cook Hotel Grand Chancellor offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At the James Cook Hotel Grand Chancellor, culinary delights await at Whitbys Restaurant, offering a warm and family-friendly setting. Discover an international menu that caters to diverse dietary needs, providing a delightful dining experience any time of the day.
James Cook Hotel Grand Chancellor Location
147 The Terrace, Wellington, 6001,
Explore Wellington
Local Experiences Around James Cook Hotel Grand Chancellor
Wellington Museum
10 minutes' walk
Local history exhibits and heritage memorabilia highlight Wellington's rich culture. Ideal for families and history enthusiasts.
Museum of New Zealand Te Papa Tongarewa
15 minutes' walk
New Zealand's national museum, featuring interactive exhibits and art. Engaging for all ages with free admission.
Wellington Botanic Garden
16 minutes' walk
A stunning display of native and exotic plants, perfect for a relaxing stroll. Features beautiful pathways and vistas.
Cuba Street
16 minutes' walk
Vibrant street known for eclectic shops, cafes, and street performers. A cultural hub for local art and creativity.
ZEALANDIA Sanctuary
7-minute drive
Wildlife sanctuary showcasing New Zealand's unique fauna. Guided tours available; ideal for nature lovers.
Lady Norwood Rose Garden
16 minutes' walk
A tranquil setting featuring thousands of rose varieties, perfect for relaxing walks or picnics.
Cable Car Museum
8 minutes' walk
Museum dedicated to Wellington's cable car history. Offers stunning views of the city from the top.
Hiking on Tinakori Hill
9 minutes' walk
Challenging trails with panoramic views of Wellington for adventure seekers. Check local maps for routes.
Sojourn Cafe & Bar
1 minute' walk
Modern eatery with a relaxed vibe, offering coffee, brunch, and seasonal dishes. Great for casual meals.
Whitby's Restaurant & Bar
5 minutes' walk
Fine dining with a stunning view of Wellington Harbour. Known for local seafood and an extensive wine list.
Concrete Bar & Restaurant
8 minutes' walk
Stylish venue offering international cuisine with a vibrant atmosphere. Reservations recommended on weekends.
Caucus Restaurant & Bar
7 minutes' walk
Casual dining focused on local produce and global flavors. Family-friendly with vegetarian options available.
TSB Bank Arena Wellington
13 minutes' walk
Event space for concerts and sporting events. Energetic atmosphere with various performances year-round.
City Gallery Wellington
11 minutes' walk
Contemporary art gallery featuring local and international exhibitions. Free admission, great for all ages.
Bodega
11 minutes' walk
Live music venue showcasing local talent. A lively spot perfect for a night out with friends.
The Fringe Bar
10 minutes' walk
Venue for comedy, theater, and live performances. Offers a variety of shows, making it suitable for families.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel James Cook Grand Chancellor guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
14
Number of rooms:
106
Former name
James Cook Hotel Grand
Reviews and Ratings
Feedback about James Cook Hotel Grand Chancellor from previous guests about their experience.
Guest reviewsbased on 3728 reviews
Russell from Australia
Family with children
Newly Refurbished Executive King Room
3 nights in November 2025
|
Reviewed: December 20, 2025
6/10
Mediocre Experience
indifferent staff parking fee
My arrival was not great. The staff seemed indifferent. I was surprised by the $30 per night parking fee. It was difficult to find a parking spot. This made things inconvenient after a long drive.
0 Helpful
Christina from United States
Business traveller
family room
4 nights in November 2025
|
Reviewed: December 19, 2025
7/10
convenient location room amenities easy access dated room random hair bathroom dust
the location was very convenient. it was easy to access the shops and the waterfront (a big plus for me). the room had all amenities provided.
the rooms felt dated. there was random hair on the bed, i noticed as soon as i arrived. corners in the bathroom had dust.
0 Helpful
Sebastian from Germany
Couple
Family Room
3 nights in November 2025
|
Reviewed: December 06, 2025
6/10
Average Experience with Some Issues
The room was clean. That part was acceptable.
The room's old air conditioning unit did not provide enough heat. I used all the extra blankets provided but I remained uncomfortably cold throughout the night. The bedding consisted of only a thin inner layer plus two sheets.
0 Helpful
Brian from United Kingdom
Single
family room
3 nights in November 2025
|
Reviewed: November 24, 2025
9.5/10
convenient and comfortable stay
central location easy parking various cafe fresh breakfast
The staff was helpful. the hotel has a good central location. easy parking allowed me to walk almost everywhere. That was a big plus. i found many choices for nearby cafés. breakfast was lovely, fresh, and offered plenty of choice.
The air conditioning wasn't consistent. It turned on and off during the night.
Service
9/10
The staff was helpful and friendly! the front desk was courteous. they advised me correctly about nearby places. i appreciated their assistance with directions. That was really helpful, so it gave me a good experience.
Location
10/10
the central location was perfect for exploring. it allowed me to walk easily to many attractions. the hotel's proximity to the city center, directly accessible by a lift, added great convenience for travelling around this area.
0 Helpful
|
Show more reviews
FAQs
About James Cook Hotel Grand Chancellor
How far is James Cook Hotel Grand Chancellor from Wellington International Airport?
The hotel is 8 km from Wellington International Airport, approximately a 20-minute drive.
What dining options are available at James Cook Hotel Grand Chancellor?
The hotel features Whitby's Restaurant and Bar for buffet and à la carte dining, along with Sojourn Café offering a contemporary menu.
What amenities are included in the rooms at James Cook Hotel Grand Chancellor?
All rooms feature free Wi-Fi, air conditioning, a flat-screen TV, a refrigerator, and tea and coffee making facilities.
How close is James Cook Hotel Grand Chancellor to the city center?
The hotel is located 0.5 km from the city center.
What fitness facilities are available at James Cook Hotel Grand Chancellor?
Guests have access to a fitness center and complimentary access to the Les Mills fitness centre nearby.
What attractions are near James Cook Hotel Grand Chancellor?
Nearby attractions include the TSB Arena (1 km), Te Papa Museum of New Zealand (1 km), and Cuba Street (1 km).
Does James Cook Hotel Grand Chancellor offer room service?
Room service is available 24 hours catering a wide variety of cuisines.
Is Wi-Fi available at James Cook Hotel Grand Chancellor?
Complimentary Wi-Fi is available throughout the hotel.
What services does the business center at James Cook Hotel Grand Chancellor offer?
The business center provides meeting rooms, printing, and fax services.
Does James Cook Hotel Grand Chancellor have any special amenities for children?
The hotel offers a children's menu, cots, and babysitting services.
What is the distance from James Cook Hotel Grand Chancellor to Lambton Quay?
The hotel provides direct elevator access to Lambton Quay, which is 0.5 km away.
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