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Grand Hyatt Hangzhou, Hangzhou

•
8.8|Great
Check rooms and rates
From$160 /nightOnly on Our Website -10%
Check-in
16Oct
Check-out
17Oct
Guests
2 Guests
Key details

About the Hotel

28 Hu Bin Rd, Hangzhou, 310006
-
Steps from the West Lake
Great
8.8
8.7
/10
4.7
4.4
/5

5-star luxury lakeside hotel in Hangzhou

Location

Grand Hyatt Hangzhou is positioned along the scenic shores of West Lake, giving guests immediate access to the area's natural beauty. The hotel is situated within walking distance to cultural sites like the China National Silk Museum and scenic walking paths. Its proximity to Hangzhou Xiaoshan International Airport, roughly 30 minutes away, enhances travel convenience.

Rooms

The hotel offers 390 spacious guestrooms and suites with panoramic views of West Lake or the city. Each room is equipped with luxurious amenities, including marble bathrooms and separate rain showers. Hyatt's signature Grand Bed promises a restful night's sleep after a day of exploration.

Dining

Dining at Grand Hyatt Hangzhou showcases diverse culinary experiences across six unique restaurants and bars. The hotel's signature restaurant, Dining Room, specializes in local Hangzhou cuisine while others offer international flavors and fine wines. The Lounge & Bar provides a relaxed setting for afternoon tea with scenic views.

Wellness

The hotel presents an expansive health club, offering gym facilities and a stunning indoor swimming pool with views of the lake. The spa provides a variety of treatments aimed at relaxation and rejuvenation, using high-quality products. Guests can schedule personal training sessions or partake in yoga classes for enhanced wellness.

Business

Grand Hyatt Hangzhou is equipped with over 1,700 square meters of versatile meeting and event space, capable of hosting both corporate and social events. The Grand Ballroom accommodates up to 1,000 guests and is fitted with advanced audio-visual technology. Dedicated meeting planners provide tailored services to ensure seamless events.

Highlights

Location: Scenic shores of West Lake

Rooms: 390 spacious guestrooms

Dining: 6 unique restaurants and bars

Wellness: Indoor swimming pool and spa treatments

Business: 1,700 square meters of event space

Must-do experiences

  • Stroll along West Lake at sunset for breathtaking views.
  • Sample Longjing tea at a local tea house for authentic flavor.
  • Visit the thriving Hefang Street for local snacks and souvenirs.
  • Explore the tranquil Six Harmonies Pagoda for panoramic views.
  • Don't miss the unique exhibits at the China National Silk Museum.

Select your room type

Grand Hyatt Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room Garden View
    2 persons
    435 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • King Room Club Access
    2 persons
    435 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Suite
    2 persons
    650 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

Grand Hyatt Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre
  • Hiking

Guest Parking

  • Private parking is possible on site for free.

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • AM/FM alarm clock
Show more

Dining Onsite

Grand Hyatt Hangzhou offers an exquisite dining journey across five distinct venues, showcasing diverse cuisines from local favorites to international delights. Guests will be mesmerized by delightful views and flavors that mirror the rich cultural tapestry of Hangzhou.
Grand Hyatt Hangzhou Restaurant photo
Grand Hyatt Hangzhou Restaurant photo
Grand Hyatt Hangzhou Restaurant photo

湖滨28 28 HUBIN ROAD

Chinese
Ambiance
A harmonious setting perfect for savoring traditional Chinese flavors, set against a backdrop that reflects the essence of local culture.
Key Offerings
Experience classic dishes exemplified by local culinary techniques, complemented by a warm atmosphere ideal for both casual lunches and elegant dinners.
Reservation
Recommended
Lunch: 11:30 AM - 2:00 PM, Dinner: 5:30 PM - 9:30 PM (Daily)

君悦牛排馆 GRAND HYATT STEAKHOUSE

Steakhouse
Ambiance
An inviting steakhouse ambiance featuring modern decor, ideal for those seeking an upscale dining experience paired with a refined atmosphere.
Key Offerings
Indulge in expertly prepared cuts of beef and signature sides, perfect for a memorable dinner outing with friends or loved ones.
Reservation
Recommended
Dinner: 5:30 PM - 10:00 PM (Tuesday to Sunday)

咖啡厅 GRAND CAFE

Local, Asian, International, Grill/BBQ
Ambiance
A vibrant cafe experience with an open and lively atmosphere, suitable for both casual gatherings and family meals.
Key Offerings
Enjoy a mix of local and international dishes throughout the day, from hearty breakfasts to delectable dinner options with an emphasis on freshness.
Reservation
Not needed
Breakfast, Lunch: 11:30 AM - 2:30 PM; Dinner: 5:30 PM - 9:30 PM (Monday to Friday), 12:00 PM - 3:00 PM (Saturday & Sunday); Dinner: 5:30 PM - 9:30 PM (Daily)

青莳 PATIO

Italian
Ambiance
A contemporary Italian dining spot with a relaxed atmosphere, showcasing garden views that enhance the charming dining experience.
Key Offerings
Feast on authentic Italian cuisine with a range of classic dishes, perfect for any time of day, whether for lunch or a late dinner.
Reservation
Recommended
Lunch, Dinner: 11:30 AM - 11:00 PM (Daily)

酥园 PASTRY BOUTIQUE

Pastries and Desserts
Ambiance
A delightful boutique setting offering a sweet escape, perfect for indulging in decadent pastries and desserts.
Key Offerings
Treat yourself to an array of handcrafted pastries, desserts, and light refreshments, ideal for a leisurely afternoon or a sweet finish to your dining experience.
Reservation
Not needed
06:30 AM - 9:30 PM (Daily)

Grand Hyatt Hangzhou Location

28 Hu Bin Rd, Hangzhou, 310006
Explore Hangzhou
Explore Hangzhou
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
16 minutes' walk
Scenic landscapes and historic sites surround this UNESCO World Heritage site, ideal for leisurely strolls and photography.
Hefang Street
Hefang Street
25 minutes' walk
A vibrant pedestrian street filled with traditional shops and snacks, showcasing local culture and delicacies.
Baochu Pagoda
Baochu Pagoda
25 minutes' walk
A historic pagoda offering picturesque views of West Lake, popular for its cultural significance and stunning architecture.
Wushan Square
Wushan Square
25 minutes' walk
A lively square often filled with local events, surrounded by charm and scenic views of the nearby lake.
Tea Cultural Village
10 minutes' drive
Engaging tea experiences await at Longjingshan, with guided tours and tastings amidst stunning landscapes.
Water Sports at West Lake
16 minutes' walk
Kayaking or paddle boating on West Lake provides fun for thrill-seekers, with rentals conveniently available nearby.
Yoga Classes
10 minutes' drive
Relax and rejuvenate with yoga sessions at local studios, offering various classes for all skill levels.
28 Hubin Road
28 Hubin Road
1 minute' walk
Contemporary dining with stunning lake views, featuring both international and local cuisines, perfect for a quick bite.
JiangHu Qian Sushi HangZhou XiHu
JiangHu Qian Sushi HangZhou XiHu
3 minutes' walk
A casual sushi spot known for its fresh fish and traditional preparations, catering to sushi lovers and families.
Ristorante Mulinaccio
Ristorante Mulinaccio
3 minutes' walk
Italian dining offering homemade pasta and pizza in a cozy atmosphere, recommended for those craving Italian cuisine.
Zhi Wei Guan
Zhi Wei Guan
6 minutes' walk
Authentic Hangzhou cuisine in an elegant setting, featuring signature dishes like Dongpo pork; reservations advised.
Hangzhou Theater
10 minutes' drive
Local theater showcasing various performances ranging from traditional opera to modern plays, suitable for all ages.
Xihu Tiandi
10 minutes' walk
A lively entertainment complex with bars and cafes, perfect for socializing and enjoying live music on weekends.
Getting around
  • City Centre
    Hangzhou 28 min  ·  1.4 mi
  • Airports
    Hangzhou Xiaoshan International (HGH) 44 min  ·  17.9 mi
  • Train
    Hangzhou chengzhan railway station 30 min  ·  1.6 mi
  • Underground
    Longxiangqiao 4 min  ·  1000 ft
    Fengqi Road 12 min  ·  3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 198.0 per person.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
462
Former name
hyatt regency hangzhou

Reviews and Ratings

Feedback about Grand Hyatt Hangzhou from previous guests about their experience.
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
9.0/10
Free Wi-Fi
9.5/10
Location
9.7/10
Staff
8.9/10
Value for money
8.1/10
Guest reviews
based on 1085 reviews
4.5/5
based on 322 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Hyatt Hangzhou
What are the check-in and check-out times at Grand Hyatt Hangzhou?
Check-in is at 15:00 and check-out is at 12:00.
Does Grand Hyatt Hangzhou have a swimming pool?
The hotel features a year-round indoor heated pool with a skylight ceiling and pool bar.
What amenities are provided in the rooms at Grand Hyatt Hangzhou?
Rooms are equipped with air conditioning, a flat-screen TV, minibar, and ironing facilities.
What dining options are available at Grand Hyatt Hangzhou?
The hotel has 7 on-site restaurants offering local flavours and international cuisine.
Is breakfast served at Grand Hyatt Hangzhou?
Breakfast is available for an additional charge of 198 CNY.
How far is Grand Hyatt Hangzhou from Xiaoshan International Airport?
The hotel is approximately 30 km from Xiaoshan International Airport, which takes about 50 minutes by car.
Are there any health and wellness facilities at Grand Hyatt Hangzhou?
Guests can enjoy a spa and wellness centre, sauna, hot tub, and a fully equipped fitness centre.
What is the nearest subway station to Grand Hyatt Hangzhou?
The nearest subway station, Longxiangqiao, is a 5-minute walk away.
What business services does Grand Hyatt Hangzhou provide?
The hotel features a comprehensive business centre with personalized secretarial services and private work stations.
What entertainment options are available for guests at Grand Hyatt Hangzhou?
The hotel offers walking tours and has a rooftop garden with views of West Lake's music fountain.

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