What is the check-in and check-out policy at The White Horse - A Heartwood Inn?
Check-in is at 15:00 and check-out is at 11:00.
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The White Horse - A Heartwood Inn, Dorking
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Key details
About the Hotel
High Street, Dorking, RH4 1BE,
- Steps from Dorking Halls entertainment venue
Great
8.9
9.6
5.0
4.3
4-Star Coaching Inn with Historic Charm in Dorking
Location
The White Horse is conveniently located in the heart of Dorking, just steps from the art deco
Dining
The White Horse hosts a large bar area and a decadent restaurant serving seasonal dishes sourced from sustainable suppliers. Guests can enjoy unique dining experiences, including
Rooms
The hotel offers 56 en-suite bedrooms, including distinctive options like
Pet-Friendly Amenities
The White Horse welcomes well-behaved dogs in various areas, including the bar and outdoor courtyard. A
Family-Friendly Offerings
Children receive
Highlights
Location: Steps from Dorking Halls
Dining: Seasonal dishes and Sunday roasts
Rooms: 56 en-suite bedrooms
Pet-Friendly: Amenities for dogs and dog-friendly rooms
Family-Friendly: Children's menu and activity packs
Must-do experiences
- Visit the scenic Denbies Wine Estate for a vineyard tour.
- Discover the unique Dorking Museum for local history insights.
- Enjoy a traditional cream tea at Bertie's Bakery in town.
- Hike the stunning Box Hill for breathtaking views of Surrey.
- Explore the charming Dorking Farmers' Market every Saturday.
Select your room type
The White Horse - A Heartwood Inn offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Accessible2 persons32 sq. feet1 King-size bedAir conditioningHeatingroom details
- Really Comfy Family Room2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- Comfy Room2 persons20 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The White Horse - A Heartwood Inn offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Cycling
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
Show more
Dining Onsite
At The White Horse - A Heartwood Inn, dining becomes a flavorful adventure within the charming confines of a former 18th-century coach house. The Dozen invites guests to indulge in the heart of British cuisine, offering a range of meals featuring locally sourced produce, perfect for any time of day.
The White Horse - A Heartwood Inn Location
High Street, Dorking, RH4 1BE,
Explore Dorking
Explore Dorking
The Deepdene Trail
9 minutes' walk
A picturesque walking trail featuring stunning landscapes and historic gardens, ideal for leisurely strolls.
Surrey Hills Area of Outstanding Natural Beauty
30 minutes walking
A designated area featuring breathtaking views, charming villages, and diverse wildlife, perfect for nature lovers.
Betchworth Castle
25 minutes' walk
Ruins of a 13th-century castle set in lush countryside, offering historical insights and scenic picnic spots.
Dorking Museum and Heritage Centre
6 minutes' walk
A local museum showcasing Dorking's rich history and culture with engaging exhibits and artifacts.
Hiking at Box Hill
30 minutes walking
Thrilling hiking opportunities on scenic trails with stunning views, accessible by local transport.
Yoga at The Healthy Kitchen
2 minutes' walk
Relaxing yoga sessions available at a local wellness studio, promoting mindfulness and health.
Family Fun at Bocketts Farm Park
60 minutes' walk
A family-friendly farm park presenting animal interactions and play areas, offering a delightful outing.
The White Horse
1 minute' walk
A charming gastropub known for local craft beers and seasonal dishes in a cozy setting. Reservations are encouraged.
Arto
1 minute' walk
An inviting spot for Mediterranean cuisine, featuring vibrant decor and a relaxed atmosphere.
Burgundy & Black
3 minutes' walk
A stylish wine bar offering a selection of fine wines and small plates, perfect for evenings out.
Leatherhead Theatre
9 minutes' drive
A vibrant theater showcasing plays, musicals, and comedy, perfect for an artsy night out.
The Gin Kitchen
35 minutes walking
An exciting distillery offering gin tours and tastings, ideal for whisky lovers and cocktail enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 16.0 per person.
Pets
Pets are allowed on request.
Languages
English, Italian, Dutch, Romanian, Greek
Number of rooms:
56
Former name
mercure dorking white horse hotel
Reviews and Ratings
Feedback about The White Horse - A Heartwood Inn from previous guests about their experience.
Guest reviewsbased on 1035 reviews
cameron from united kingdom
Single
comfy room
3 nights in November 2025
|
Reviewed: January 01, 2026
6/10
mixed feelings about this stay
street noise slow service
the food in the restaurant was acceptable. (i did appreciate the variety of dishes).
The room felt smaller than advertised, and the promised welcome chocolates never materialized. i also found the noise levels from the street quite bothersome. I could hear traffic well into the night. the breakfast service was slow. I waited over 30 minutes for a simple order of toast.
0 Helpful
Stella from Ireland
Couple
Comfy Room
1 night in November 2025
|
Reviewed: December 09, 2025
9.5/10
charming stay!
comfy room comfortable bed good coffee
i liked the comfy room alot, it was very clean. the bed was very comfortable. the complimentary coffee was very good too.
the shower did not drain properly. it caused overflow onto the floor. this water damage warped the floor.
Facilities
9/10
the hotel includes thoughtfully refurbished rooms. a mini fridge stocked with bottled water and fresh milk is provided. hand soap, hand cream, shampoo, conditioner and shower gel are available.
Dining
9/10
the restaurant has an interesting layout on different levels. the roast beef served at sunday lunch came in generous helpings. it was sourced from a local farmer and included yorkshire pudding.
Location
10/10
the hotel features a good location in the town center. parking is available in the courtyard. the hotel provides easy access to local attractions and amenities.
Service
10/10
staff members are cute and friendly. they made adjustments to accommodate us on a busy friday evening. they allowed us to partake of fish and chips in the dining area.
0 Helpful
|
danny from united kingdom
Business traveller
comfy room
3 nights in November 2025
|
Reviewed: December 07, 2025
9.3/10
great experience
beautiful room fresh milk handwritten note
the room was beautiful. it was clean. i noticed wonderful details such as fresh milk and treats plus a handwritten note. the shower was great and the hairdryer was powerful.
the only issue i had involved the absence of elevators, it made carrying my suitcase up to the floor difficult.
Location
9/10
the location offers convenient access to nearby amenities. the hotel's central position allows for easy exploration. it is situated close to various attractions.
Facilities
9/10
the hotel offers complimentary high-speed wifi throughout the premises. a well-equipped fitness center is available . there's also a spacious lounge area for relaxation and socializing.
Dining
10/10
the hotel restaurant features a diverse menu. a wide selection of wines is available. breakfast includes a variety of options, such as pastries and fresh fruit.
Rooms
9/10
the room had a comfortable bed with quality linens. it included a tv with cable channels. there was also a mini-fridge stocked with complimentary beverages.
0 Helpful
|
Show more reviews
FAQs
About The White Horse - A Heartwood Inn
How far is The White Horse - A Heartwood Inn from London Gatwick Airport?
The hotel is 25 km from London Gatwick Airport.
What dining options are available at The White Horse - A Heartwood Inn?
The on-site restaurant, The Dozen, serves an extensive menu focusing on seasonal and locally sourced ingredients.
What amenities can guests expect in the rooms at The White Horse - A Heartwood Inn?
Rooms include free Wi-Fi, private bathrooms, flat-screen TVs, and Bramley toiletries.
What nearby attractions are easily accessible from The White Horse - A Heartwood Inn?
Nearby attractions include Dorking Halls (0.5 km), Denbies Wine Estate (10 minutes by car), and Box Hill for hiking and scenic views.
Is breakfast available at The White Horse - A Heartwood Inn?
Breakfast is available for an additional charge of 16 GBP.
What are the highlights of The White Horse - A Heartwood Inn?
Highlights include free Wi-Fi, a bar/lounge area, 24-hour reception, and children's menu options.
Is there a gym or swimming pool available for guests at The White Horse - A Heartwood Inn?
Guests have access to the gym and pool at Dorking Sports Centre, located just a five-minute walk from the hotel.
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