What is the check-in and check-out policy at Grand Sapphire Hotel & Banqueting?
Check-in begins at 15:00 and check-out is required by 11:00.
Grand Sapphire Hotel & Banqueting, Croydon
Key details
About the Hotel
45 Imperial Way, Croydon,
- Close to Wandle Park
Very good
7.5
7.3
2.8
4.1
5-star luxury event and hotel venue in Croydon
Accommodations
The hotel offers
Services
The hotel provides an
Location
Located just
Highlights
Location: 19 km from Central London
Event Spaces: Accommodates over 1000 guests
Catering: Extensive collection of catering options
Weddings: Customizable suites for every theme
Accommodation: Informal luxury hotel accommodation
Must-do experiences
- Stroll through the beautiful park at Lloyd Park for a peaceful escape.
- Visit the Museum of Croydon for a glimpse into local history.
- Don't miss the Croydon Boxpark for trendy food and unique shops.
- Try the famous Thornton Heath jollof rice at 'The Best Jollof'.
- Catch a show at the Ashcroft Theatre for local talent and entertainment.
Select your room type
Grand Sapphire Hotel & Banqueting offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Single Room2 persons35 sq. feet1 Single bedAir conditioningHeatingroom details
- Twin Room2 persons45 sq. feet2 Single bedsAir conditioningHeatingroom details
- Double Room2 persons45 sq. feet1 Double bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Sapphire Hotel & Banqueting offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Private parking is possible on site for free.
Services
- Room service
- Housekeeping
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Dressing area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Grand Sapphire Hotel & Banqueting Location
45 Imperial Way, Croydon,
Explore Croydon
Explore Croydon
Croydon Airport Visitor Centre
2 minutes' walk
The first major airport in London with a visitor center full of aviation history and exhibits. Perfect for history buffs.
Museum of Croydon
25 minutes' walk
Fascinating local history exhibits and art collections that capture Croydon's rich heritage. Free admission available.
Wandle Park
25 minutes' walk
A beautifully landscaped park with a serene river and play areas, offering perfect spots for picnics and relaxation.
Croydon Minster Church
25 minutes' walk
A stunning church featuring magnificent architecture and stained glass windows. Ideal for peaceful reflection.
Cycling at Roundshaw
25 minutes' walk
A scenic area for biking enthusiasts with trails to explore. Bike rentals are available nearby for convenience.
Yoga at Park Hill Park
30 minutes' walk
Relaxing outdoor yoga sessions in a tranquil setting. Accessible through local studios; check seasonal schedules.
Pizza Union
20 minutes' walk
Casual dining with delicious, wood-fired pizzas. Family-friendly atmosphere; caters to dietary needs, including vegan.
The Granaries
25 minutes' walk
Traditional British pub offering hearty meals and local ales. Cozy vibe makes it great for a relaxed dinner.
Matthews Yard
25 minutes' walk
A vibrant space featuring live music, art events, and film screenings. Check the schedule for upcoming performances.
David Lean Cinema
30 minutes' walk
Intimate cinema showcasing independent films and special events, great for film lovers of all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Romanian, Russian, Hindi, Lithuanian, Urdu
Number of rooms:
35
Reviews and Ratings
Feedback about Grand Sapphire Hotel & Banqueting from previous guests about their experience.
Guest reviewsbased on 7 reviews
john from united kingdom
Business traveller
double room
3 nights in October 2025
|
Reviewed: January 08, 2026
8.7/10
surprisingly positive stay
friendly staff clean room convenient location
the staff was indeed friendly and helpful. the room was clean and well-kept. the location near east station made travel convenient. i found the simple breakfast quite adequate for starting my day, though the parking was expensive!
the shower's pressure wasn't ideal, it felt more like a drizzle.
Dining
8/10
breakfast was a simple offering, it included standard fare. the selection had cereals, toast, and some hot items. the breakfast area was clean and adequately stocked each morning.
Facilities
9/10
the hotel had a functional business center with computers and printers. i noticed that there was a well-equipped gym. parking was available, though it did incur a daily charge.
Rooms
9/10
my double room was equipped with a television and coffee making facilities. the bed linen was crisp and clean upon arrival. the room included a work desk and a comfortable chair.
0 Helpful
|
Joe from United Kingdom
Business traveller
Double Room
3 nights in November 2025
|
Reviewed: December 31, 2025
9.0/10
a gentle retreat
kind staff clean room great breakfast
the staff was very kind. they were helpful with my requests. my room was really clean and comfy. the complimentary breakfast gave a lovely start to the day. there was great variety of food.
i noticed the room lacked a floor mat in the bathroom. this made using the towels a bit slippery. it wasnt a catastrophe. but something worth thinking about for sure.
Service
10/10
the reception team was very attentive. they were always ready with a smile. they quickly addressed any needs i had, which ensured a smooth and relaxing experience. it was lovely.
Rooms
9/10
my double room featured a cozy bed. the furnishings were well-kept. the space was very clean. these elements combined to create a relaxing environment for resting and recharging.
Facilities
8/10
the hotel provided ample parking spaces . this eliminated any worries about finding a spot upon arrival. the complimentary breakfast had various options to suit everyone's preferences so i was pleased.
Location
9/10
the hotel's location was pretty convenient. it allowed easy access to nearby attractions. transport links were very reachable. it.
0 Helpful
|
Elliot from United Kingdom
Business traveller
Double Room
3 nights in November 2025
|
Reviewed: December 25, 2025
6/10
Mediocre Stay with a Few Issues
broken lock single chair
I encountered several problems . The room had a broken locking mechanism on the door. It needed an extra push to close properly. there was only one chair provided, despite it being a double room. I found this quite inconvenient.
0 Helpful
Sidney from Australia
Double Room
3 nights in November 2025
|
Reviewed: December 24, 2025
6/10
Some Issues Noticed During My Stay
bedroom door lock loud music
The bedroom door lock was broken. Some lights did not work properly (they turned on, but did not turn off until later). The air conditioning unit was loud and ineffective. I also found that two functions occurred , resulting in loud music until late and noisy guests outside my room. (I did not appreciate the wedding events.)
0 Helpful
Harper from United States
Single
Double Room
3 nights in November 2025
|
Reviewed: November 27, 2025
6/10
mixed feelings about this stay
dusty room unclean shower
the reception area looked really nice.
the room was dusty and i have allergies so it wasn't great. the shower wasn't clean either, with hairs present and a used soap bar left behind. also there were two functions happening until 2 am. i wasn't thrilled considering i was told it would end earlier.
0 Helpful
zoe from australia
Single
double room
3 nights in October 2025
|
Reviewed: November 02, 2025
8.5/10
a good experience!
excellent staff nice decor tasty meal
I discovered the staff to be excellent. khurram stood out. The team is very lucky to have him. the hotel had nice decor. in-house catering offered tasty indian room-service meals..
the limited breakfast did not offer many choices. there was literally yoghurt, hash brown, mini frankfurters, white and brown bread, fried eggs, two pastries and beans available to select.
Location
9/10
the hotel is conveniently located for driving and is about a 10 to 20 minute walk from various restaurants and shops, a great balance for convenience and accessibility. parking can get tricky during events.
Rooms
8/10
i appreciated the spacious double room. i could benefit from good wifi with strong speeds and signal strength. the room decor enhanced the overall atmosphere..
0 Helpful
|
Amelia from United Kingdom
Business traveller
Double Room
3 nights in April 2026
|
Reviewed: June 20, 2025
7/10
helpful staff clean rooms ample parking broken lock missing chair faulty door
i found the staff friendly and helpful. the rooms were nice and clean. lots of parking was available. the value for money was good too.
The door in room 107 didn't close automatically. I needed to push it. the locking mechanism was broken. there was only one chair in the double room.
0 Helpful
Show more reviews
FAQs
About Grand Sapphire Hotel & Banqueting
How far is London City Airport from Grand Sapphire Hotel & Banqueting?
London City Airport is 30 km from the hotel, approximately a 49-minute drive.
What are the nearby attractions to Grand Sapphire Hotel & Banqueting?
Nearby attractions include the London Eye (20 km) and Sea Life London Aquarium (20 km).
Is parking available at Grand Sapphire Hotel & Banqueting?
Free private parking is available on-site.
What amenities are included in the rooms at Grand Sapphire Hotel & Banqueting?
Rooms feature air conditioning, a flat-screen TV, an electric kettle, free Wi-Fi, and complimentary toiletries.
What amenities are available for guests at Grand Sapphire Hotel & Banqueting?
Amenities include a 24-hour reception, express check-out, luggage storage, and free Wi-Fi.
What is the distance from Grand Sapphire Hotel & Banqueting to Central Croydon?
The hotel is approximately 3 km from the centre of Croydon.
Can guests enjoy any leisure activities at Grand Sapphire Hotel & Banqueting?
The hotel offers a complimentary daily manager's reception for guests to mingle.
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