What are the check-in and check-out times at The Metcalfe By Gray Collection?
Check-in is at 16:00 and check-out is at 12:00.
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Metcalfe Hotel Ottawa By Gray Collection, Ottawa
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Key details
About the Hotel
123 Metcalfe Street, Ottawa, K1P 5L9,
- Close to the National War Memorial
Great
8.8
9.3
4.6
4.3
Boutique Hotel Experience in Downtown Ottawa
Amenities
The Metcalfe Hotel Ottawa offers
Rooms
Chic rooms and suites at The Metcalfe Hotel are thoughtfully appointed with
Location
Situated in a lively neighborhood, the hotel is just
Dining
Exclusive Experiences
The Metcalfe Hotel boasts a
Highlights
Location: minutes away from Parliament Hill
Rooms: high-end bathrooms and plush custom pillow top mattresses
Dining: Cocotte Bistro with creative dishes
Amenities: 3,800 square feet of flexible meeting and event rooms
Must-do experiences
- Stroll through ByWard Market for fresh local produce and artisan goods.
- Visit the National Gallery of Canada for impressive artworks and exhibits.
- Try a BeaverTail pastry at the market for a unique sweet treat.
- Explore the Canadian Museum of History for fascinating cultural insights.
- Relax at Major's Hill Park with stunning views of Parliament Hill.
Select your room type
Metcalfe Hotel Ottawa By Gray Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior Suite2 persons42 sq. feet1 King-size bedAir conditioningroom details
- Atrium King2 persons22 sq. feet1 King-size bedAir conditioningroom details
- Deluxe Queen Murphy Bed2 persons51 sq. feet1 King-size bedAir conditioningroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Metcalfe Hotel Ottawa By Gray Collection offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
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Dining Onsite
At The Metcalfe By Gray Collection, delicious dining awaits at Le Cocotte Bistro, a delightful fusion of American and French cuisines. Offering a cozy atmosphere with intimate seating, it's an inviting place for breakfast, brunch, lunch, or dinner, complete with plant-based and organic options to cater to diverse palates.
Metcalfe Hotel Ottawa By Gray Collection Location
123 Metcalfe Street, Ottawa, K1P 5L9,
Explore Ottawa
Explore Ottawa
Parliament Hill
6 minutes' walk
Iconic political and cultural site with stunning architecture and daily Changing of the Guard ceremonies during summer.
National Gallery of Canada
16 minutes' walk
Home to an extensive collection of Canadian and Indigenous art, featuring unique exhibitions and outdoor sculptures.
Bank of Canada Museum
3 minutes' walk
Engaging museum that offers insights into Canada's economy and currency, featuring interactive displays aimed at all ages.
Canadian Museum of History
6 minutes' drive
Exploration of Canadian history and culture with family-friendly exhibits and awe-inspiring architecture, just across the river.
Rideau Canal Skating
25 minutes walking
Popular winter activity on the world's largest skating rink; rentals available nearby. A highlight of Ottawa's winter scene.
Yoga in the Park
6 minutes' walk
Relaxing outdoor yoga sessions in Confederation Park. Check local listings for classes, suitable for all skill levels.
The Rox
1 minute' walk
Vibrant pub with a lively atmosphere, offering a variety of comfort food and local brews. Reservations recommended on weekends.
Gabriel Pizza
2 minutes' walk
Local favorite for delicious pizza with a diverse menu. Known for its fresh ingredients and warm family-friendly environment.
National Arts Centre
15 minutes' walk
Cultural hub showcasing concerts, theater performances, and dance. Family-friendly shows and diverse programming available.
The 27 Club
14 minutes' walk
Exciting live music venue with a laid-back vibe, hosting local talent and DJ nights, popular among younger crowds.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Ukrainian
Year renovated:
2007
Number of floors:
6
Number of rooms:
108
Former name
Hotel Indigo Ottawa
Reviews and Ratings
Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.
Guest reviewsbased on 1053 reviews
Jack from United Kingdom
Single
Superior King
3 nights in October 2025
|
Reviewed: December 25, 2025
6/10
Adequate central stay
clean room friendly staff fast check-in poor soundproofing broken elevator disturbing noise
The room was clean. The cleaning staff was friendly and efficient. Check-in was fast. I found a grocery store, convenience store, and coffee shops nearby.
I found the room was not soundproofed. I literally heard every single word said by someone in the hallway. This situation was really disturbing. The elevators were broken .
0 Helpful
Benoît from France
Business traveller
superior king
4 nights in November 2025
|
Reviewed: December 25, 2025
9.5/10
great stay!
comfortable bed ample wardrobe rainfall heads
I found the staff very accommodating. the bed offered great comfort, and i slept soundly. i appreciated the ample wardrobe space and closet. It helped keep my belongings organized. the bathroom featured a large shower with two rainfall heads.
the overnight parking rate felt a bit steep. i think $42 per night is expensive.
Location
9/10
The hotel is centrally located, allowing convenient access to nearby attractions, the city center, and various restaurants. it made exploring the surrounding area easy and enjoyable. We loved the short walk downtown.
Dining
10/10
I found the breakfast at cocotte bistro consistently excellent, offering great quality food. there was also very attentive service. I really enjoyed the overall dining experience. i'd come back just for that.
0 Helpful
|
Steve from Canada
Single
Superior King
3 nights in November 2025
|
Reviewed: December 11, 2025
9/10
Excellent stay!
friendly staff clean condition
The staff was helpful and friendly, it. The gym includes ping pong tables and a basketball hoop. I appreciated the well-kept and clean condition of the hotel.
My room faced the street. and street noise made sleeping difficult at times
Rooms
9/10
My room was stylish and beautiful, I appreciated the design details. The bed was very comfortable and ensured a restful night sleep, which I greatly appreciated after long days. The room was super clean.
0 Helpful
|
george from united kingdom
Single
superior king
3 nights in August 2025
|
Reviewed: October 24, 2025
9.2/10
fantastic stay!
funky vibe amazing staff delicious sandwich
i really liked the funky vibe of this place! it felt very unique. the staff were all super helpful with extending my check out time, it really helped me out. i also enjoyed a delicious eggy sandwich at the restaurant.
the gym needs better equipment, that would be a nice improvement.
Rooms
9/10
the superior king room was spacious. i found it to be a comfortable place to relax after a long day. it had all the amenities i needed and more.
Location
10/10
the location is excellent. i could easily walk to many restaurants and shops nearby. the convenience made exploring the area really easy.
Dining
9/10
i had breakfast at the restaurant once . the eggy sandwich was really good! the service was quick, and the atmosphere was inviting.
Facilities
8/10
the hotel has a unique design. it gives off a cool and funky vibe! i noticed it used to be a ymca, very interesting fact.
Service
10/10
the staff were amazing and very friendly. they were kind enough to extend my check-out time. i appreciated their willingness to accommodate my needs.
0 Helpful
|
John from United States
Single
superior king
4 nights in August 2025
|
Reviewed: September 28, 2025
7/10
decent stay in a good location
attentive staff clean room weird view long wait
the hotel's staff were very attentive and courteous. my room was clean, and i liked the overall size. there were also many nice restaurants nearby too.
the view from my room was of the courtyard, this was a bit weird. i also had a long wait during check-in, it reminded me of it took longer than it should have. the process should be more efficient
0 Helpful
Show more reviews
FAQs
About Metcalfe Hotel Ottawa By Gray Collection
How far is The Metcalfe By Gray Collection from Parliament Hill?
The hotel is located 0.5 km from Parliament Hill.
What is the distance from The Metcalfe By Gray Collection to the Ottawa Convention Centre?
The hotel is 1 km from the Ottawa Convention Centre.
What dining options are available at The Metcalfe By Gray Collection?
The hotel features an on-site restaurant, Cocotte Bistro, serving American cuisine.
What fitness facilities are provided at The Metcalfe By Gray Collection?
The hotel offers a 24-hour fitness centre and an indoor pool with a hot tub.
What room amenities can guests expect at The Metcalfe By Gray Collection?
Rooms come equipped with air conditioning, free Wi-Fi, a flat-screen TV, and coffee/tea makers.
Are there any notable attractions close to The Metcalfe By Gray Collection?
Attractions such as Rideau Canal and ByWard Market are within a short distance.
Is there a business center at The Metcalfe By Gray Collection?
The hotel includes a business centre for guest use.
What entertainment services are available in rooms at The Metcalfe By Gray Collection?
Rooms feature Chromecast streaming services for guests to enjoy.
What is the cuisine style at the on-site restaurant of The Metcalfe By Gray Collection?
The on-site restaurant offers French-inspired dishes in a refined dining setting.
What type of travelers does The Metcalfe By Gray Collection cater to?
The hotel targets business professionals and leisure travelers exploring Ottawa's culture.
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