Metcalfe Hotel Ottawa By Gray Collection, Ottawa — Top Rated (8+) from $120| BestHotel.net

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Metcalfe Hotel Ottawa By Gray Collection Amenities photo

Metcalfe Hotel Ottawa By Gray Collection Exterior photo

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Key details

About the Hotel

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Close to the National War Memorial

Great

8.7

9.3

/10

4.7

4.3

Boutique Hotel Experience in Downtown Ottawa

Amenities

The Metcalfe Hotel Ottawa offers 3,800 square feet of flexible meeting and event rooms suitable for various gatherings. Guests can enjoy valet parking along with 24/7 guest services for added convenience. Keeping fit is made easy with the state-of-the-art fitness centre featuring Life Fitness equipment and a variety of cardio machines.

Rooms

Chic rooms and suites at The Metcalfe Hotel are thoughtfully appointed with high-end bathrooms and plush custom pillow top mattresses. Each accommodation includes exclusive comforts such as Le Labo bath products and down comforters for a restful stay. Guests can choose from various room types, including those with spacious separate living areas.

Location

Situated in a lively neighborhood, the hotel is just minutes away from Parliament Hill and the Rideau Canal. The Metcalfe is surrounded by architecturally unique museums and local coffee shops, providing easy access to local culture and sights. Guests can explore the National Arts Centre and ByWard Market, both within walking distance.

Dining

Cocotte Bistro, the hotel's on-site French restaurant, serves creative dishes for breakfast, lunch, and dinner within a stunning atmosphere. The glass-roofed atrium houses a coffee bar, offering an inviting space for guests to unwind with tasty beverages. Guests can also enjoy 24-hour in-room dining for added convenience.

Exclusive Experiences

The Metcalfe Hotel boasts a curated social calendar that connects guests with local cultural offerings and events. Families can discover year-round activities suitable for all ages, enhancing their experience during the stay. The hotel's unique lifestyle packages cater to diverse interests, including local favorites and adventurous outings.

Highlights

Location: minutes away from Parliament Hill

Rooms: high-end bathrooms and plush custom pillow top mattresses

Dining: Cocotte Bistro with creative dishes

Amenities: 3,800 square feet of flexible meeting and event rooms

Must-do experiences

Stroll through ByWard Market for fresh local produce and artisan goods.
Visit the National Gallery of Canada for impressive artworks and exhibits.
Try a BeaverTail pastry at the market for a unique sweet treat.
Explore the Canadian Museum of History for fascinating cultural insights.
Relax at Major's Hill Park with stunning views of Parliament Hill.

View all

Select your room type

Metcalfe Hotel Ottawa By Gray Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

2 persons

455 sq. feet

1 King-size bed

Air conditioning

room details

Atrium King

2 persons

240 sq. feet

1 King-size bed

Air conditioning

room details

Deluxe Queen Murphy Bed

2 persons

550 sq. feet

1 King-size bed

Air conditioning

room details

Classic Queen

2 persons

165 sq. feet

1 King-size bed

Air conditioning

room details

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Facilities

Metcalfe Hotel Ottawa By Gray Collection offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

At The Metcalfe By Gray Collection, delicious dining awaits at Le Cocotte Bistro, a delightful fusion of American and French cuisines. Offering a cozy atmosphere with intimate seating, it's an inviting place for breakfast, brunch, lunch, or dinner, complete with plant-based and organic options to cater to diverse palates.

Metcalfe Hotel Ottawa By Gray Collection Restaurant photo

Cocotte Bistro

American and French

Ambiance

Nestled within the heart of the hotel, Cocotte Bistro features a warm and inviting space with elegant decor and a relaxed vibe, perfect for gatherings with friends or family.

Key Offerings

Signature breakfast plates, plant-based and gluten-free offerings, and an extensive cocktail hour menu. Ideal for casual brunches or sophisticated evening meals.

Reservation

Recommended

Breakfast: Daily 07:30 - 10:30; Dinner: Monday to Thursday 17:00 - 22:00, Friday 17:00 - 22:30, Saturday 17:00 - 22:30, Sunday 17:00 - 21:30

Metcalfe Hotel Ottawa By Gray Collection Location

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Map view

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

City landmarks

Church

Notre-Dame Cathedral Basilica

4300 ft

Museum

National Gallery of Canada

4200 ft

Museum

Canadian Museum of History

1.3 mi

Landmark

Royal Canadian Mint

5100 ft

Landmark

Parliament Hill and Buildings

2300 ft

Museum

Canadian War Museum

1.3 mi

Landmark

Peace Tower

2700 ft

Landmark

Laurier House National Historic Site

1.1 mi

Market

ByWard Market

3700 ft

Museum

Bytown Museum

2600 ft

Gallery

Ottawa Art Gallery

3400 ft

Park

Panoramic city views

2300 ft

Landmark

Peacekeeping Monument

3900 ft

Landmark

Centre Block

2100 ft

Library

Library of Parliament

2300 ft

Landmark

Canadian Museum of Nature

3300 ft

University

University of Ottawa

3200 ft

Public Building

Supreme Court of Canada

3600 ft

Nearby

Public Building

Parliament Hill

1600 ft

Elgin Street Confederation Square

National War Memorial

1800 ft

202-40 Elgin St

Confederation Square

1800 ft

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

900 ft

Park

Confederation Park

1600 ft

Mall

Sparks Street Mall

1200 ft

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

1100 ft

53 Elgin St

Tomb of the Unknown Soldier

1400 ft

Confederation Square

Valiants Memorial

1500 ft

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

1700 ft

Public Building

Ottawa City Hall

1400 ft

Albert Street

Oscar Peterson Statue

900 ft

Restaurants

The Rox

100 ft

123 Metcalfe Street

Gabriel Pizza

400 ft

100 Metcalfe St

The Fuel Bar

200 ft

99 Metcalfe St #106

D'Afrique restaurant & bar

300 ft

164 Laurier Ave W Lower Level

The Scone Witch

700 ft

150 Elgin Street With Entrance on Gloucester

Shinka Sushi Bar

500 ft

150 Laurier Ave W

Grill 41 Restaurant

900 ft

100 Elgin St Lord Elgin Hotel

Grounded Kitchen

800 ft

100 Gloucester St

Bridgehead Coffeehouse

900 ft

366 Bank St Gilmour St

Explore Ottawa

Parliament Hill

6 minutes' walk

Iconic political and cultural site with stunning architecture and daily Changing of the Guard ceremonies during summer.

National Gallery of Canada

16 minutes' walk

Home to an extensive collection of Canadian and Indigenous art, featuring unique exhibitions and outdoor sculptures.

Bank of Canada Museum

3 minutes' walk

Engaging museum that offers insights into Canada's economy and currency, featuring interactive displays aimed at all ages.

Canadian Museum of History

6 minutes' drive

Exploration of Canadian history and culture with family-friendly exhibits and awe-inspiring architecture, just across the river.

Rideau Canal Skating

25 minutes walking

Popular winter activity on the world's largest skating rink; rentals available nearby. A highlight of Ottawa's winter scene.

Yoga in the Park

6 minutes' walk

Relaxing outdoor yoga sessions in Confederation Park. Check local listings for classes, suitable for all skill levels.

The Rox

1 minute' walk

Vibrant pub with a lively atmosphere, offering a variety of comfort food and local brews. Reservations recommended on weekends.

Gabriel Pizza

2 minutes' walk

Local favorite for delicious pizza with a diverse menu. Known for its fresh ingredients and warm family-friendly environment.

National Arts Centre

15 minutes' walk

Cultural hub showcasing concerts, theater performances, and dance. Family-friendly shows and diverse programming available.

The 27 Club

14 minutes' walk

Exciting live music venue with a laid-back vibe, hosting local talent and DJ nights, popular among younger crowds.

Getting around

City Centre

Ottawa3 min · 700 ft

Airports

Macdonald Cartier (YOW)23 min · 9.3 mi

Gatineau (YND)36 min · 14.7 mi

Train

Ottawa Train Station6 min · 2.2 mi

Train2 min · 400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at CAD 47 per day.

Internet

Wireless internet is available in for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

Hotel Indigo Ottawa

Reviews and Ratings

Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.

Review score

Based on 1067 verified reviews

8.9/10

Great

89%

Recommend

Breakfast

7.5/10

Cleanliness

9.1/10

Comfort

9.3/10

Facilities

8.9/10

Free Wi-Fi

7.0/10

Location

9.5/10

Paid Wi-Fi

5.5/10

Staff

9.3/10

Value for money

8.4/10

Jack from United Kingdom

Single

Superior King

3 nights in October 2025

Reviewed: December 25, 2025

6/10

Adequate central stay

clean roomfriendly stafffast check-inpoor soundproofingbroken elevatordisturbing noise

The room was clean. The cleaning staff was friendly and efficient. Check-in was fast. I found a grocery store, convenience store, and coffee shops nearby.

I found the room was not soundproofed. I literally heard every single word said by someone in the hallway. This situation was really disturbing. The elevators were broken .

0 Helpful

Benoît from France

Business traveller

superior king

4 nights in November 2025

Reviewed: December 25, 2025

9.5/10

great stay!

comfortable bedample wardroberainfall headsexpensive parking

I found the staff very accommodating. the bed offered great comfort, and i slept soundly. i appreciated the ample wardrobe space and closet. It helped keep my belongings organized. the bathroom featured a large shower with two rainfall heads.

the overnight parking rate felt a bit steep. i think $42 per night is expensive.

Location

9/10

The hotel is centrally located, allowing convenient access to nearby attractions, the city center, and various restaurants. it made exploring the surrounding area easy and enjoyable. We loved the short walk downtown.

Dining

10/10

I found the breakfast at cocotte bistro consistently excellent, offering great quality food. there was also very attentive service. I really enjoyed the overall dining experience. i'd come back just for that.

0 Helpful

Steve from Canada

Single

Superior King

3 nights in November 2025

Reviewed: December 11, 2025

9/10

Excellent stay!

friendly staffclean conditionstreet noise

The staff was helpful and friendly, it. The gym includes ping pong tables and a basketball hoop. I appreciated the well-kept and clean condition of the hotel.

My room faced the street. and street noise made sleeping difficult at times

Rooms

9/10

My room was stylish and beautiful, I appreciated the design details. The bed was very comfortable and ensured a restful night sleep, which I greatly appreciated after long days. The room was super clean.

0 Helpful

george from united kingdom

Single

superior king

3 nights in August 2025

Reviewed: October 24, 2025

9.2/10

fantastic stay!

funky vibeamazing staffdelicious sandwichgym equipment

i really liked the funky vibe of this place! it felt very unique. the staff were all super helpful with extending my check out time, it really helped me out. i also enjoyed a delicious eggy sandwich at the restaurant.

the gym needs better equipment, that would be a nice improvement.

Rooms

9/10

the superior king room was spacious. i found it to be a comfortable place to relax after a long day. it had all the amenities i needed and more.

Location

10/10

the location is excellent. i could easily walk to many restaurants and shops nearby. the convenience made exploring the area really easy.

Dining

9/10

i had breakfast at the restaurant once . the eggy sandwich was really good! the service was quick, and the atmosphere was inviting.

Facilities

8/10

the hotel has a unique design. it gives off a cool and funky vibe! i noticed it used to be a ymca, very interesting fact.

Service

10/10

the staff were amazing and very friendly. they were kind enough to extend my check-out time. i appreciated their willingness to accommodate my needs.

0 Helpful

John from United States

Single

superior king

4 nights in August 2025

Reviewed: September 28, 2025

7/10

decent stay in a good location

attentive staffclean roomweird viewlong wait

the hotel's staff were very attentive and courteous. my room was clean, and i liked the overall size. there were also many nice restaurants nearby too.

the view from my room was of the courtyard, this was a bit weird. i also had a long wait during check-in, it reminded me of it took longer than it should have. the process should be more efficient

0 Helpful

FAQs

About Metcalfe Hotel Ottawa By Gray Collection

How far is the deluxe Metcalfe Hotel Ottawa By Gray Collection from the city centre?

Ottawa city centre is reachable within a 5-minute walk from the deluxe Metcalfe Hotel Ottawa By Gray Collection.

What popular attractions are closest to Metcalfe Hotel Ottawa By Gray Collection?

Guests of Metcalfe Hotel Ottawa By Gray Collection can visit Musee De La Monnaie de la Banque du Canada (7 minutes' walk from the accommodation), or the Canadian National War Memorial placed 12 minutes' walk away.

Is there a parking at the Ottawa hotel?

Yes, the Ottawa hotel features private car parking nearby.

What payment methods are available in the Metcalfe Hotel Ottawa By Gray Collection?

At the Metcalfe Hotel Ottawa By Gray Collection, you can pay using Visa and American Express.

What room types are available at the deluxe Metcalfe Hotel Ottawa By Gray Collection?

Corner Suite, Atrium King Room, and Deluxe Queen Room are among the room types available at the deluxe Metcalfe Hotel Ottawa By Gray Collection.

Is the staff at the hotel multilingual?

Yes, the staff of the hotel speaks German, Italian, Spanish, English, and Ukrainian.

Does the Metcalfe Hotel Ottawa By Gray Collection offer facilities for business travellers?

The Metcalfe Hotel Ottawa By Gray Collection conveniently features conference facilities and a photocopy machine as well as a business centre on-site.

Are there any cleaning services provided at the Ottawa hotel?

Yes, the Ottawa hotel provides dry cleaning and housekeeping service.

Which facilities are available in the deluxe Metcalfe Hotel Ottawa By Gray Collection?

Top locations of the deluxe Metcalfe Hotel Ottawa By Gray Collection include a library and a hairdressing salon, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.

Is there a swimming pool in Metcalfe Hotel Ottawa By Gray Collection?

Yes, Metcalfe Hotel Ottawa By Gray Collection features an indoor swimming pool.