What are the check-in and check-out times at Nh Collection Palacio De Burgos?
Check-in is from 15:00 and check-out is by 12:00.
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Nh Collection Palacio De Burgos, Burgos
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Key details
About the Hotel
Calle De La Merced, 13, Burgos, 09002,
- Near the Historic Center of Burgos
Great
8.9
9.0
4.5
4.3
5-star historic hotel in Burgos
Location
NH Collection Palacio de Burgos is situated by the River Arlanzón, within walking distance of the UNESCO-protected
Rooms
This hotel offers
Dining
Wellness
The NH Collection Palacio de Burgos includes a
Business & Events
With
Highlights
Location: Walking distance from UNESCO Cathedral
Business: Hosting events for up to 1000
Dining: Rincón de la Merced rated by Repsol guide
Wellness: Free access to gym and sauna
Must-do experiences
- Visit the stunning Burgos Cathedral, a UNESCO World Heritage site.
- Try the local dish, morcilla de Burgos, at Restaurante Casa Ojeda.
- Stroll through the Paseo del Espolón for scenic views and local art.
- Discover the hidden gem of the Museum of Human Evolution nearby.
- Enjoy the vibrant Mercado de Santa Clara for fresh local produce.
Select your room type
Nh Collection Palacio De Burgos offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Room River View2 persons30 sq. feet2 Single bedsRiver viewAir conditioningBathtubroom details
- Superior Double or Twin Room2 persons30 sq. feet2 Single bedsAir conditioningBathtubroom details
- Premium Double or Twin Room2 persons35 sq. feet2 Single bedsAir conditioningBathtubroom details
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Nh Collection Palacio De Burgos offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Spa & Leisure
- Solarium
- Sauna
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
Show more
Dining Onsite
At NH Collection Palacio De Burgos, dining is a delightful blend of Mediterranean, local, and international flavors, presented in inviting spaces that cater to both casual gatherings and elegant meals. From a hearty breakfast to intimate dinners, culinary options promise to satisfy every palate.
Nh Collection Palacio De Burgos Location
Calle De La Merced, 13, Burgos, 09002,
Explore Burgos
Explore Burgos
Burgos Cathedral
4 minutes' walk
Gothic architecture masterpiece featuring stunning stained glass windows and a UNESCO World Heritage status.
Castillo de Burgos
12 minutes' walk
Historical castle offering panoramic views of the city. Guided tours highlight its rich history and architecture.
Centre of Arts Caja de Burgos
9 minutes' walk
Modern art venue hosting exhibitions and cultural events, showcasing both local and international artists.
Museum of Human Evolution
7 minutes' walk
World-renowned museum focused on the origins of humanity, featuring interactive displays and extensive exhibitions.
Hiking at Monte Santiago
16 minutes' drive
Thrilling hiking opportunities in natural beauty with various trails suitable for all skill levels.
Relax at Parque de la Isla
9 minutes' walk
Beautiful park perfect for leisurely strolls or picnics, featuring lush greenery and scenic views.
Hansel y Gretel
12 minutes' walk
Charming restaurant known for its creative Spanish dishes and cozy atmosphere. Reservations recommended.
Restaurante Don Nuno
4 minutes' walk
Offers traditional Spanish cuisine in an elegant setting. Notable for its local wines and seafood specialties.
El Rincon de Espana
4 minutes' walk
Casual dining spot with a diverse menu including tapas. Great for families or a quick lunch.
Café La Eme
7 minutes' walk
Cozy café with live music events. Weekly jazz nights create a lively atmosphere for all ages.
Teatro Principal
10 minutes' walk
Historic theater featuring plays, concerts, and cultural events. A must-see for performing arts enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 17.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
110
Former name
NH Palacio de la Merced
Reviews and Ratings
Feedback about Nh Collection Palacio De Burgos from previous guests about their experience.
Guest reviewsbased on 2242 reviews
oscar from united states
Couple
superior double or twin room
3 nights in November 2025
|
Reviewed: January 18, 2026
9.3/10
excellent stay!
perfect location underground parking friendly staff comfortable bed
The location was perfect. i really liked the parking under the hotel. It was convenient, though a bit tight. the staff was so friendly! the large room had good facilities, including a very comfortable bed.
the menu was slightly limited.
Dining
10/10
The breakfast was excellent!!! it had many different options. i was impressed with the variety and quality of the fresh products available. The staff also showed great attention to customer service.
Facilities
9/10
the building itself is beautiful and historic. the hotel offers convenient parking under the building. i found the hotel clean and well kept throughout my stay, a testament to its overall quality.
Service
9/10
the staff was helpful and efficient. they were also very polite and accommodating. every member i interacted with seemed genuinely committed to.
0 Helpful
|
Nathaniel from United Kingdom
Couple
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed: January 08, 2026
8.8/10
Central Location and Excellent Breakfast
convenient location helpful staff excellent breakfast
I found the hotel's location very convenient. It made walking to all the sites easy. The reception staff were quite helpful, a plus. I particularly enjoyed the breakfast. It was extensive and well-prepared. I also appreciated that parking was available.
I found some minor wear and tear on furniture in the room.
Rooms
9/10
The room was spacious. and clean. I liked that the bathroom included a rainfall shower. There were also ample counter spaces that helped to keep my toiletries organized .
Service
9/10
The staff at the reception were helpful and efficient. They provided quick assistance with check-in and check-out. I found them responsive to requests for information regarding local attractions. They were very polite during interactions.
Facilities
8/10
The hotel includes a gym on premises. It has three treadmills. I also saw two stationary bikes. Guests can use a parking garage for a daily fee. It provides direct access to the hotel floors via elevator.
Dining
9/10
Breakfast featured a wide selection of hot and cold items. The dining area is under a beautiful glass atrium. This allows for ample natural light. I saw that the restaurant provides a menu of local and international cuisine.
0 Helpful
|
Leon from Germany
Couple
Premium Double or Twin Room
3 nights in November 2025
|
Reviewed: December 02, 2025
9.2/10
historic charm and modern comfort
helpful staff mini-bar fridge relaxation space convenient parking
the reception staff were helpful. the room featured a mini-bar fridge, very practical! the downstairs bar offered a nice space for relaxation. on-site parking provided direct access, i found it very convenient.
i noticed the breakfast area was a bit crowded at peak hours.
Facilities
9/10
Underground parking was available on site. I found it very convenient. the bar and lounge area was comfortable and attractive. the hotel has a big elevator.
Service
9/10
the reception team was polite and efficient. the front desk staff was very friendly. the breakfast service was effective, even during busy periods. they were very helpful and accommodating.
Location
10/10
the hotel is located near the cathedral and historical city center. it is only a couple minutes walk. riverside walks are easily accessible from the hotel. the plaza mayor is also a short walk away.
Dining
9/10
a fine breakfast buffet was available. the restaurant food tasted good. the hotel offered a plentiful and varied breakfast. you can enjoy a very nice room at the window covered patio.
Rooms
9/10
My premium room was spacious. The bed and linens were excellent. it had a warm bathroom. the room offered in-room facilities like wardrobes and a coffee machine. the room included a desk area.
0 Helpful
|
Mason from United States
Couple
Superior Double or Twin Room
3 nights in June 2025
|
Reviewed: July 24, 2025
6/10
Mixed feelings after my stay
understaffed room service lack of attentiveness
I found some issues . The room service seemed understaffed. I had to go to the bar myself to order drinks because the waiter never approached my table. A lack of attentiveness is disappointing for a hotel this highly rated, a selection of drinks.
0 Helpful
Show more reviews
FAQs
About Nh Collection Palacio De Burgos
Is parking available at Nh Collection Palacio De Burgos?
Private parking is available on-site for €20 per day.
What are the breakfast options at Nh Collection Palacio De Burgos?
Breakfast is available for an additional charge of €17 and offers a wide variety of options.
What fitness facilities does Nh Collection Palacio De Burgos provide?
The hotel features a fitness centre, sauna, and solarium for guest use.
Which attractions are close to Nh Collection Palacio De Burgos?
Nearby attractions include the Cathedral of Santa Maria la Mayor de Burgos (0.3 km), Museum of Human Evolution (600 m), and the Bullring (1 km).
What dining options are available at Nh Collection Palacio De Burgos?
The hotel offers on-site dining at the Palacio de la Merced restaurant, which specializes in local cuisine.
What room amenities can guests expect at Nh Collection Palacio De Burgos?
Rooms include a 48-inch TV, minibar, coffee and tea making facilities, safe, and air conditioning.
How far is Nh Collection Palacio De Burgos from the nearest airport?
The hotel is 6 km from Burgos - Rosa de Lima Airport.
Does Nh Collection Palacio De Burgos have any special facilities for business travelers?
The hotel has a business centre with eight meeting rooms, accommodating events for up to 1000 people.
What languages are spoken by the staff at Nh Collection Palacio De Burgos?
The staff is multilingual, including English and Spanish.
Is there a bar or lounge area at Nh Collection Palacio De Burgos?
The hotel features a stylish lobby bar where guests can relax with drinks and snacks.
Is there a smoking area at Nh Collection Palacio De Burgos?
The hotel is non-smoking throughout.
What features enhance accessibility at Nh Collection Palacio De Burgos?
The hotel offers wheelchair access and other facilities for guests with limited mobility.
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