What are the check-in and check-out times at The Hotel Chester?
Check-in is at 15:00 and check-out is by 11:00.
75 photos
The Hotel Chester, Chester
137US$
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Key details
About the Hotel
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
- Close to Chester Cathedral
Perfect
9.0
9.4
4.1
4.7
Rooms
The Hotel Chester offers a range of themed apartments for distinct experiences. The
Special Packages
Guests can choose from three distinct romance packages to elevate their stay. The
Pet-Friendly Amenities
The Hotel Chester welcomes small breeds, ensuring that pets can join families during their stay. This policy enhances the family staycation experience as guests can enjoy their holiday with furry companions. Families do not need to leave loved ones behind when visiting Chester.
Wellness Features
The
Location and Experience
Highlights
Rooms: James Apartment with rainfall couples shower
Packages: Ultimate Romance Package with 300 Red Roses
Amenities: Most small breeds Welcome
Wellness: Spa Apartment with steam room shower
Must-do experiences
- Walk the medieval Chester city walls for stunning skyline views.
- Enjoy a traditional Chester bun at the historic Chester market.
- Visit the fascinating Grosvenor Museum to discover local history.
- Explore the picturesque Chester Rows for unique shopping finds.
- Catch a performance at the beautiful Chester Cathedral's concert series.
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Select your room type
The Hotel Chester offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Polo
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
The Spa
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
Knightsbridge
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
Bouquet
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Hotel Chester offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
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The Hotel Chester Location
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
Map view
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
City landmarks
Landmark
Walls of Chester
3400 ft
Landmark
Chester Castle
2300 ft
Church
Chester Cathedral
3600 ft
Landmark
Chester Racecourse
1.0
mi
Museum
The Grosvenor Museum
3300 ft
Museum
Cheshire Military Museum
2100 ft
Museum
Dewa Roman Experience
2400 ft
Landmark
Chester Golf Club
2800 ft
Landmark
Chester Rows
2800 ft
Landmark
Eastgate Clock
3400 ft
Park
Grosvenor Park
3000 ft
Landmark
Chester Roman Amphitheatre
2100 ft
Landmark
Sick to Death
1.0
mi
Church
St Paul's Church
8.7
mi
Nearby
Church
Church of St Peter
700 ft
30 Watergate Street
Booth Mansion
1000 ft
Church
St John the Baptist's Church
700 ft
1 Greenway Street
Statue of Minerva
1800 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
600 ft
Church
Wesley Church Centre
500 ft
8 The Groves
River Dee
1300 ft
40 Watergate Street
The Antiques Shop
1100 ft
Garden
Chester Roman Gardens
400 ft
Gallery
The Watergate Street Gallery
1200 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1400 ft
Shopping Area
Grosvenor Shopping Centre
300 ft
Garden
Chester Cathedral Falconry and Nature Gardens
800 ft
Bridge
Suspension Bridge
1200 ft
60 Watergate Street
Watergate Street Independent Quarter
1200 ft
Bridge
Old Dee Bridge
1300 ft
Restaurants
Piccolino
300 ft
Pepper Street 33 Pepper Row
Picanha by Fazenda
100 ft
27 Newgate Street
Opera Grill
300 ft
3 Pepper street
All Bar One
200 ft
32-36 Newgate Street
Panda Mami
100 ft
25 Newgate Street
Hickory's Smokehouse Chester
1200 ft
The Groves Souters Lane
Corner Store
600 ft
7 Paddock Row Grosvenor Shopping Centre
La Fattoria
1800 ft
25 Lower Bridge Street
Mad Hatters Tearoom & Bakery
2700 ft
49 Bridge Street Row East
Explore Chester
Explore Chester
Chester Castle
9 minutes' walk
A historic landmark featuring medieval architecture and stunning views. Guided tours available for a deep dive into Chester's past.
Chester Cathedral
14 minutes' walk
Impressive Gothic architecture and beautiful gardens. Free admission with guided tours on select days to enhance your visit.
Chester Racecourse
20 minutes' walk
Britain's oldest racecourse with thrilling horse racing events. Perfect for a day out filled with excitement and socializing.
The Grosvenor Museum
12 minutes' walk
A rich collection of local history and art showcasing Chester's heritage. Features unique exhibitions throughout the year.
Chester Roman Amphitheatre
8 minutes' walk
An ancient amphitheater providing a glimpse into the past. Regular events and reenactments offer a unique cultural experience.
Picanha by Fazenda
1 minute' walk
A Brazilian steakhouse offering a vibrant atmosphere and a selection of grilled meats. Reservations recommended.
Opera Grill
1 minute' walk
An elegant spot with a contemporary menu featuring fresh, local ingredients. Known for its stylish interior and outdoor terrace.
Chester Rows
11 minutes' walk
Unique two-tiered shopping galleries filled with boutique shops. Enjoy street performances, making for a lively atmosphere.
All Bar One
1 minute' walk
A vibrant bar with a laid-back vibe, serving a variety of drinks and light bites. Perfect for after-work relaxation or social nights.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16
Reviews and Ratings
Feedback about The Hotel Chester from previous guests about their experience.
Guest reviewsbased on 575 reviews
Daniel from United Kingdom
Single
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: January 27, 2026
9.0/10
fantastic stay!
kind upgradeattentive stafftasteful decorationcomfortable bed
I received a kind upgrade upon arrival, which i always appreciate. the staff proved helpful and attentive! the aroma throughout the hotel was pleasant. the cleanliness and tasteful decoration of the rooms really stood out. I stayed in ralph one bedroom apartment this time. the copper bath and separate shower provided a luxurious touch, and the beds were very comfortable, not to mention the cute reception room!
The living room was like a sauna. There was a rotating fan but it did nothing to cool it down. i was not able to use it at all meaning half of the apartment i paid a lot to rent was wasted to us.
Rooms
9/10
The room included a separate shower and a copper bathtub. It felt spacious. the beds were very comfortable and the décor was elegant. the presence of a distinct reception area added value.
Facilities
8/10
The hotel offers complimentary wi-fi throughout the premises, so i was always connected! there is also a small but well-equipped fitness center. It has basic machines. i appreciated the availability of on-site parking.
Service
10/10
The staff members were helpful. They addressed all my inquiries promptly. check-in was fast and smooth. The front desk employees were efficient. housekeeping maintained a high level of cleanliness .
Location
9/10
the hotel benefits from its central setting, offering quick access to various city attractions! the proximity to shopping areas and restaurants proved convenient. public transportation links were also nearby and easy to use.
0 Helpful
|
Stella from Italy
Family with children
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: January 14, 2026
7/10
adequately located hotel
friendly staffhelpful staffroom upgradecooking facilitiesmusty smellexcessive noisetiny sink
the staff were very friendly and helpful. i received a room upgrade due to a birthday celebration, nice. my room had cooking facilities that were suitable for a weekend break.
the room smelled musty when i arrived. bars nearby caused excessive noise until late at night. the bathroom had a tiny sink.
0 Helpful
Zoe from United Kingdom
Couple
Ralph One Bedroom Apartment
2 nights in November 2025
|
Reviewed: January 12, 2026
9.7/10
graduation stay was faultless
room upgradehelpful staffquiet locationglass panel
i stayed for my graduation i received an unexpected room upgrade to the ralph one bedroom apartment. checking out was easy the staff were lovely and helpful. the suite was clean everything was considered there were sweets and music. the hotel's location is quiet but within walking distance of the cathedral.
the glass panel beside the door was a slight trip hazard it was my only minor issue.
Facilities
9/10
the accommodation has shared outside areas the bar is located just next door and offers a variety of beverages. the studio apartment is well-equipped with amenities and decorated in a smart style. guests can enjoy convenient walking access to the city centre.
Location
10/10
the hotel sits close to restaurants providing late-night dining and drinking options. its central spot makes accessing many sites straightforward. parking is available right next door removing luggage transport challenges through the city streets.
Service
10/10
staff members are friendly and provide assistance readily. they pay attention to detail and add personal touches like sweets and music in the suites. the reception staff is knowledgeable and the hotel is well-managed.
0 Helpful
|
Patricia from Ireland
Couple
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: January 07, 2026
6/10
broken seatextra charge
The hotel looked fancy, I admit it. The room looked nice. The toilet seat was broken. I got charged £150 for the flimsy thing after I slipped in the bathroom. I cut myself and there was no concern shown at all. I do not understand extra cleaning charges either.
0 Helpful
Olivia from United Kingdom
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: December 05, 2025
6/10
mixed feelings about my stay
noisy barvery soft mattress
I found a couple of things disappointing. the noise from the nearby bar was quite disruptive. I couldn't sleep well because of it. also, the bed was far too soft for my liking. I prefer a firmer mattress. it really impacted my sleep quality .
0 Helpful
Juliet from United Kingdom
Single
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed: December 03, 2025
7/10
Satisfactory Experience
convenient locationfriendly staffclean roomsoft bedbar noiseinadequate air conditioning
The location was convenient. I found the staff to be friendly. The room was clean.
The bed was too soft for my liking. I experienced some noise from a nearby bar. The air conditioning in my room seemed inadequate.
0 Helpful
FAQs
About The Hotel Chester
What is the distance from The Hotel Chester to Chester Racecourse?
The Hotel Chester is located less than 1 km from Chester Racecourse.
Which well-known attractions are nearby The Hotel Chester?
Nearby attractions include Chester Roman Amphitheatre (0.5 km) and Grosvenor Park (0.5 km).
What amenities are provided in the rooms at The Hotel Chester?
Rooms feature free Wi-Fi, flat-screen TVs, minibars, kettles, and private bathrooms.
What dining options are available at The Hotel Chester?
The hotel has an on-site restaurant and is within walking distance of restaurants like Sergio's (1 km) and the Church Bar & Restaurant (0.5 km).
Does The Hotel Chester provide any wellness facilities?
Guests can enjoy a hot tub at The Hotel Chester.
What languages does the staff at The Hotel Chester speak?
The staff at The Hotel Chester speaks English.
How far is The Hotel Chester from Liverpool John Lennon Airport?
The Hotel Chester is 42 km from Liverpool John Lennon Airport.
Are there opportunities for local tours organized at The Hotel Chester?
Guests can participate in bike tours and walking tours organized by the hotel.
Does The Hotel Chester have any special features for couples?
The hotel offers unique themed accommodations suitable for romantic getaways.
What additional services does The Hotel Chester provide?
The hotel offers luggage storage, laundry services, and 24-hour front desk assistance.
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