Best Western Pontypool Metro Hotel Exterior photoBest Western Pontypool Metro Hotel Interior photoBest Western Pontypool Metro Hotel Beds photo
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From96US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Lower Mill Field, Pontypool, United Kingdom, NP4 0XB
-
Close to Pontypool Park
Great
8.2
8.7
/10
4.3
4.1
/5

Location

Best Western Pontypool Metro Hotel is situated on the outskirts of Pontypool, which allows easy access to both Newport and Cardiff. The hotel provides convenient transport links to explore local attractions, including heritage sites and countryside experiences. Guests can discover Wales' cultural treasures while enjoying the surrounding scenery.

Refurbishment

The hotel has undergone a full refurbishment, transforming all areas into a bright and contemporary space. This renovation enhances the overall aesthetic and functionality for guest enjoyment. Visitors can expect a refreshed environment that complements their Welsh getaway.

Welsh Hospitality

Visitors will experience genuine Welsh hospitality during their stay at Best Western Pontypool Metro Hotel. The friendly team is dedicated to sharing local stories and insights, enriching guests' understanding of the region. This welcoming approach adds depth to the travel experience in Wales.

Nearby Attractions

The hotel's location allows guests to explore a variety of nearby attractions, including scenic countryside and cultural hotspots. Within a short drive, visitors can access notable locations that showcase Welsh heritage. This access offers a unique opportunity to engage with the area's rich history.

Room Options

Accommodations at Best Western Pontypool Metro Hotel provide guests with a comfortable retreat. Each room is designed with contemporary aesthetics and equipped for a pleasant stay. Guests will find that the thoughtful layouts enhance their overall experience during their visit.

Highlights

Location: quick transport links to Newport and Cardiff

Refurbishment: recently undergone a full refurbishment

Hospitality: tell you their tales of Welsh hospitality

Attractions: must-see sights and cultural attractions

Rooms: bright, contemporary backdrop

Must-do experiences

  • Stroll through Pontypool Park for beautiful gardens and wildlife.
  • Sample traditional Welsh cakes at Tŷ Gwyrdd café nearby.
  • Visit the Pontypool Museum for local history and art exhibits.
  • Don't miss the historic Blaenavon Ironworks, a UNESCO site.
  • Explore the weekly market on Thursday for local produce and crafts.
View all

Select your room type

Best Western Pontypool Metro Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
2 persons
15 sq. feet 
1 Double bed
Family Room
2 persons
25 sq. feet 
1 Double bed
Twin Room Non-Smoking
2 persons
25 sq. feet 
2 Single beds

Price and Room Availability Calendar

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Facilities

Best Western Pontypool Metro Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock
Show more

Best Western Pontypool Metro Hotel Location

Lower Mill Field, Pontypool, United Kingdom, NP4 0XB
Map view
Lower Mill Field, Pontypool, United Kingdom, NP4 0XB
Nearby
Afon Lwyd
1000 ft
Restaurants
Subway
200 ft
Euro Garages Services A4042 Roundabout
Harvester Pontypool
3500 ft
Ty Felin Lower Mill Field
McDonald's
600 ft
New Inn
Eagle Balti
4100 ft
2a Hill Street Griffithstown
Gabbys Diner
4100 ft
Station road
Aahar Finest Indian Kitchen
4000 ft
108 The Highway New Inn
The Kitchen
3900 ft
109A The Highway
Explore Pontypool
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Shell Grotto
Shell Grotto
15 minutes' walk
A unique natural formation featuring stunning shells. Worth a visit for its intricate designs and tranquil surroundings.
Pontypool Museum
Pontypool Museum
20 minutes' walk
Local history and culture displayed through engaging exhibits. A great spot for educational experiences and free admission days.
Afon Lwyd
Afon Lwyd
4 minutes' walk
A picturesque river perfect for a leisurely stroll. Offers scenic views and a chance to enjoy local wildlife.
Folly Tower
Folly Tower
30 minutes' walk
An iconic landmark offering panoramic views of the area. Great for history buffs and hikers alike.
Llandegfedd Visitor & Watersports Centre
11-minute drive
Water sports and outdoor fun await at this center. Ideal for thrill-seekers and families with seasonal rentals available.
Blaen Bran Community Woodland
9-minute drive
Serene walking and cycling paths in nature. A perfect spot for relaxation and connecting with the great outdoors.
Eagle Balti
Eagle Balti
15 minutes' walk
Authentic Indian cuisine with flavorful curries. Casual atmosphere and vegetarian options available; reservations recommended.
Harvester Pontypool
Harvester Pontypool
13 minutes' walk
Family-friendly dining offering a range of grilled dishes. Known for its salad bar; ideal for all dietary needs.
Llantarnam Grange Arts Centre
Llantarnam Grange Arts Centre
10-minute drive
A cultural hub with art exhibitions and community events. Hosts weekly workshops perfect for all ages.
The Market Tavern
15 minutes' walk
A lively bar known for live music and trivia nights. Great for a fun evening out with friends or family.
Getting around
City Centre
Pontypool18 min  ·  5000 ft
Airports
Cardiff (CWL)87 min  ·  35.7 mi
Bristol (BRS)97 min  ·  40.0 mi
Train
Pontypool And New Inn Railway Station10 min  ·  2700 ft
Cwmbran Railway Station6 min  ·  2.5 mi
Bus
Bus stop18 min  ·  7.2 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP11 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
53
Former name
Travelodge Pontypool Hotel

Reviews and Ratings

Feedback about Best Western Pontypool Metro Hotel from previous guests about their experience.
Review score
Based on 805 verified reviews
8.3/10
Great
85%
Recommend
Cleanliness
8.6/10
Comfort
8.6/10
Facilities
8.3/10
Free Wi-Fi
8.1/10
Location
8.4/10
Staff
9.0/10
Value for money
8.6/10
Guest reviews
based on 805 reviews
8.3/10
based on 1807 reviews
8.2/10
Hannah from United Kingdom
Couple
Standard Double Room
3 nights in October 2025
|
Reviewed:December 07, 2025
6/10

Acceptable value for the cost

clean roomgreat showerfriendly staffuncomfy bedroad noisecorridor door
The room was clean and it had everything I needed. The bathroom had a great shower with plenty of hot water. The staff were efficient and friendly.
The bed was okay but not super comfy I think. The noise from the road was continuous all night it was right next to it. The corridor door opened many times after 10 pm each time someone used it I was disturbed.
0 Helpful
Nicholas from Australia
standard double room
3 nights in November 2025
|
Reviewed:December 01, 2025
9/10

super clean and lovely, a tender moment

friendly smileattentive personexcellent breakfast
I received a friendly smile upon arrival. gemma was attentive. Nothing was too much trouble for her. the breakfast was excellent, and the location is perfect if you want to drive or get the bus into the town.
0 Helpful
Anthony from United Kingdom
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:November 25, 2025
8.6/10

Convenient and clean stay

convenient locationclean roomgreat parkinglimited breakfast
I found the location very convenient for onward travel. The room was clean and tidy with good equipment. Parking was great and check in was quick (a smooth process).
I found only a continental breakfast was available, but I would have preferred a full english breakfast. It would have been a good choice.
Service
9/10
Staff members were friendly and helpful during check-in. The reception area was clean and well-kept. Staff offered assistance with directions to local amenities.
Location
8/10
The hotel is conveniently located near major roads, facilitating easy travel. A petrol station is nearby (very useful). The immediate vicinity includes fast-food options.
Dining
8/10
Only a continental breakfast was available . The breakfast area was clean and tidy. I noticed a coffee machine was available .
Facilities
9/10
The hotel offers ample parking spaces . The hotel provides 24/7 reception services. Vending machines are located in the lobby area.
Rooms
9/10
The standard double room was well-equipped and clean. Bed linen looked fresh and well-kept. The bathroom included complimentary toiletries.
0 Helpful
|
Show more
Daniel from United Kingdom
Couple
Twin Room Non-Smoking
3 nights in August 2025
|
Reviewed:September 11, 2025
9/10
helpful stafffree parkingefficient staff
The staff were really nice and they helped set up my twin room for a birthday. i needed to get ready for a festival, and they got me in my room quickly even though i arrived early. the free car parking was very convenient. the staff was friendly and efficient. I appreciated that.
0 Helpful
FAQs
About Best Western Pontypool Metro Hotel
What are the check-in and check-out times at Best Western Pontypool Metro Hotel?
Check-in is from 14:00 and check-out is by 11:00.
Is parking available at Best Western Pontypool Metro Hotel?
Free private parking is available on-site without a reservation.
What is the distance from Best Western Pontypool Metro Hotel to Newport's city centre?
The hotel is located 9 km from Newport's city centre.
What are some nearby restaurants to Best Western Pontypool Metro Hotel?
Nearby restaurants include McDonald's (0.5 km), The Boat Yard Tea Room (1 km), The Kitchen (1 km), Hsiang Yang Flower (1 km), and Shaheen Tandoori (1 km).
What room amenities are available at Best Western Pontypool Metro Hotel?
Rooms feature free Wi-Fi, a flat-screen TV, a kettle, and complimentary toiletries.
Does Best Western Pontypool Metro Hotel provide breakfast?
Continental breakfast is available for an additional charge of £7.50 per person per night.
What hotel features and services does Best Western Pontypool Metro Hotel offer?
The hotel features a restaurant, bar/lounge area, 24-hour reception, and a business center.
What activities can guests enjoy at Best Western Pontypool Metro Hotel?
Guests can enjoy access to a golf course on-site for recreation.
What is the closest airport to Best Western Pontypool Metro Hotel?
Cardiff Airport is located 60 km away from the hotel.

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18Apr2026Select date
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Rooms and Guests2 Guests, 1 Room