Citizenm San Francisco Union Square Hotel Exterior photoCitizenm San Francisco Union Square Hotel Hostel Beds photoCitizenm San Francisco Union Square Hotel Room photo
Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From140US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

72 Ellis Street, San Francisco, California, United States, CA 94102
-
In the Union Square district
Great
8.9
9.4
/10
4.7
4.5
/5

Location

CitizenM San Francisco Union Square is strategically positioned in the heart of the city, just steps away from the iconic Union Square shopping district. This central location provides easy access to major attractions such as the San Francisco Museum of Modern Art and the Cable Car Museum. The hotel is also within walking distance of public transportation, facilitating convenient exploration of the entire city.

Rooms

The hotel offers 195 compact luxury rooms designed with features for the modern traveler. Each room is equipped with a 49-inch smart TV, iPad controls for lighting and temperature, and an oversized bed for comfort. With floor-to-ceiling windows, guests can enjoy city views in a spacious environment that reflects contemporary style.

Dining

The CitizenM hotel houses a 24/7 food and beverage selection at the canteenM, featuring a variety of fresh, quality meals and drinks. Guests can choose from delicious breakfast options, a curated coffee selection, and a range of international dishes. The dining area also includes a full-service bar, ideal for unwinding after a day of sightseeing.

Business Facilities

For business travelers, CitizenM offers stylish meeting rooms equipped with high-speed internet and advanced technology, perfect for presentations and collaborations. The hotel provides flexible workspaces that allow professionals to focus and be productive during their stay. Accessing essential business services is straightforward and efficient.

Entertainment

CitizenM enhances the guest experience with a selection of art and design elements integrated throughout the hotel, celebrating local culture. Engaging communal areas offer a chance for guests to meet and mingle, enhancing the social aspect of the stay. Entertainment options are easily accessible, ranging from local events to live music nearby.

Highlights

Location: Union Square shopping district

Rooms: 195 compact luxury rooms

Dining: canteenM open 24/7

Business: stylish meeting rooms with high-speed internet

Art: integrated local culture in design

Must-do experiences

  • Savor the famous sourdough bread at Boudin Bakery on Fisherman's Wharf.
  • Visit the vibrant Ferry Building Marketplace for local artisanal foods.
  • Explore the murals in the Mission District for stunning street art.
  • Take a stroll in Golden Gate Park, don't miss the Japanese Tea Garden.
  • Enjoy a dim sum brunch at Yank Sing, a local favorite spot.
View all

Select your room type

Citizenm San Francisco Union Square Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Upper Floors King Room
2 persons
1 King-size bed
King Room Mobility accessible
2 persons
1 King-size bed
King Room
2 persons
1 King-size bed
Shower
Heating

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Citizenm San Francisco Union Square Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Welcome drink

Dining

  • Restaurant

Business

  • Business centre

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • iPad
Show more

Dining Onsite

At CitizenM San Francisco Union Square, canteenM presents a delightful spectrum of American cuisine in a modern setting. Indulge in an à la carte breakfast each morning, followed by a relaxed atmosphere perfect for lunch or dinner, where culinary pleasures await throughout the day.
Citizenm San Francisco Union Square Hotel Restaurant photo

canteenM

American
Ambiance
Modern and inviting, featuring sleek decor and a relaxed dining area that encourages guests to unwind.
Key Offerings
Enjoy an à la carte breakfast that features a variety of morning delights, alongside casual options for lunch and dinner, all with a focus on comfort and satisfaction.
Reservation
Not needed
Open for breakfast, lunch, and dinner; 24 hours a day for convenience.

Citizenm San Francisco Union Square Hotel Location

72 Ellis Street, San Francisco, California, United States, CA 94102
Map view
72 Ellis Street, San Francisco, California, United States, CA 94102
Nearby
Bush St What3words: ///also.secret.ever
Dragon's Gate
1900 ft
Museum
Museum of the African Diaspora
1800 ft
Garden
Yerba Buena Gardens
3400 ft
Restaurants
John's Grill
400 ft
63 Ellis St
Johnny Foley's
800 ft
243 Ofarrell St
Les Joulins Jazz Bistro
300 ft
44 Ellis St
Puccini & Pinetti
600 ft
129 Ellis St
King Of Thai Noodle
600 ft
1400 California St
Sears Fine Food
1500 ft
439 Powell Street
Dojima-Ann
700 ft
219 Ofarrell St between Powell St & Cyril Magnin St
Taste On Ellis
400 ft
134 Ellis St
Boudin Bakery
900 ft
170 Ofarrell St Macy's
Infusion Lounge
600 ft
124 Ellis St
Explore San Francisco
Explore San Francisco
Top Attractions
Activities
Dining
Entertainment
Chinatown
Chinatown
9 minutes' walk
Chinatown offers vibrant markets and authentic restaurants, reflecting rich culture and history perfect for immersive experiences.
Union Square
Union Square
9 minutes' walk
Union Square features upscale shopping, art galleries, and theaters, making it a central spot for urban adventure.
San Francisco Museum of Modern Art
San Francisco Museum of Modern Art
11 minutes' walk
This renowned museum boasts an impressive contemporary art collection and regularly hosts engaging exhibitions and events.
Cable Car Museum
Cable Car Museum
9 minutes' walk
The Cable Car Museum displays historic cable cars, explains the city's unique transportation system, and offers beautiful exhibits.
Yerba Buena Gardens
Yerba Buena Gardens
13 minutes' walk
Yerba Buena offers serene gardens, playgrounds, and art installations, ideal for leisurely strolls or family fun.
Alcatraz Island Tour
8 minutes' drive
The thrill of visiting Alcatraz includes a ferry ride and guided tours of this historical prison, revealing captivating stories.
Golden Gate Park Biking
15 minutes' drive
Rent bikes near Golden Gate Park for scenic rides through trails, gardens, and historic sites in this expansive urban park.
Spa Treatments at The Ritz-Carlton
10 minutes' walk
Relax with luxurious spa treatments, offering massages and wellness therapies ideal for replenishing energy and tranquility.
John's Grill
John's Grill
2 minutes' walk
Classic American steakhouse with an old-world charm, known for its signature dishes and lively atmosphere; reservations recommended.
Puccini & Pinetti
Puccini & Pinetti
2 minutes' walk
Italian cuisine with a modern twist, featuring a welcoming ambiance; excellent for casual dining or romantic nights out.
Les Joulins Jazz Bistro
Les Joulins Jazz Bistro
1 minute' walk
Candle-lit bistro with live jazz; serves delightful French dishes and cocktails, perfect for an intimate evening of entertainment.
King Of Thai Noodle
King Of Thai Noodle
2 minutes' walk
Casual eatery serving flavorful Thai noodles, ideal for a quick and tasty meal option; great for those who enjoy spicy dishes.
Great American Music Hall
12 minutes' walk
Historic venue showcasing live music and performances; vibrant atmosphere with a packed calendar of eclectic shows.
The Warfield Theatre
10 minutes' walk
Iconic theater hosting live concerts and comedy gigs in a stunning setting; events suitable for fans of all ages.
Comedy Underground
10 minutes' walk
Popular venue featuring local stand-up comedians and open mic nights; fun for a night filled with laughter for everyone.
Alamo Drafthouse Cinema
12 minutes' walk
Unique cinema experience serving gourmet food and drinks, showcasing classic and contemporary films in a relaxed environment.
Getting around
City Centre
San Francisco21 min  ·  1.1 mi
Airports
San Francisco International (SFO)35 min  ·  14.2 mi
Oakland International (OAK)48 min  ·  19.7 mi
Train
Caltrain - 4th & King Street Station18 min  ·  5000 ft
Underground
Powell Street Station3 min  ·  700 ft
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$22 per person per day. 
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
195

Reviews and Ratings

Feedback about Citizenm San Francisco Union Square Hotel from previous guests about their experience.
Review score
Based on 1518 verified reviews
9.1/10
Perfect
95%
Recommend
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
9.0/10
Location
9.2/10
Staff
9.3/10
Value for money
8.7/10
Guest reviews
based on 1518 reviews
9.1/10
based on 3301 reviews
8.9/10
logan from united states
Single
king room
3 nights in November 2025
|
Reviewed:January 27, 2026
6/10
good locationsmall roomdying ipad
the location was pretty good, i will admit.
the room reminded me of a sardine can. it was smaller than my first apartment. and the ipad controlling everything kept dying, annoying!
0 Helpful
Hudson from Canada
Single
King Room
3 nights in November 2025
|
Reviewed:January 21, 2026
6/10

Acceptable, but some issues

great staffmold issue
The staff were great.
I waited forever. I had to use the escape stairwell early one morning to catch my ride. The shower also had some questionable mold along the floor. It needed a good cleaning.
0 Helpful
Owen from Australia
Single
King Room
3 nights in November 2025
|
Reviewed:December 08, 2025
6/10
inviting booksmould clean
The lounge had inviting books.
I had to use the escape stairwell to meet my Uber in the early hours. The shower border looked like it had mould and needed a clean.
0 Helpful
Philip from United Kingdom
Business traveller
King Room High Floor
3 nights in August 2025
|
Reviewed:November 05, 2025
9.3/10

Tech-Savvy Stay!

friendly staffsimple check-incozy bed
I'm still buzzing about my stay there! The staff were friendly, it was so awesome! I loved the simple check-in. The rooms and beds were amazingly cozy, ensuring a great night's sleep, I slept like a baby!
I had to use the stairwell to catch my ride.
Location
9/10
The hotel is within walking distance to buses and a short walk to Embarcadero, which simplifies commuting and exploration. So convenient! The easy access to various transit options makes the hotel very appealing.
Dining
9/10
The breakfast buffet was excellent, offering an excellent selection to start the day. I never miss it! The variety and quality of the food made the mornings something I looked forward to, yum!
Service
10/10
The staff showed genuine care. Their attentiveness and willingness to help with any request, fantastic!
0 Helpful
|
Show more
FAQs
About Citizenm San Francisco Union Square
What time can I check in and check out at Citizenm San Francisco Union Square?
Check-in is from 14:00 and check-out is by 11:00.
How far is Citizenm San Francisco Union Square from San Francisco International Airport?
The hotel is located 20 km from San Francisco International Airport.
What dining options are available at Citizenm San Francisco Union Square?
The hotel features an on-site restaurant serving American cuisine, along with buffet and à la carte breakfast options.
Which popular attractions are near Citizenm San Francisco Union Square?
Nearby attractions include Union Square (0.5 km), Oracle Park (3 km), and Coit Tower (2 km).
What amenities are provided in the rooms at Citizenm San Francisco Union Square?
Rooms are equipped with air conditioning, free Wi-Fi, flat-screen TVs, and iPads.
Is there a fitness facility at Citizenm San Francisco Union Square?
Yes, the hotel features a fitness center for guest use.
What is the closest metro station to Citizenm San Francisco Union Square?
Powell Street metro station is the closest, located just a short walk from the hotel.
What additional services does Citizenm San Francisco Union Square provide?
The hotel offers a 24-hour front desk, a business center, and ironing facilities.
How far is Citizenm San Francisco Union Square from Pier 39?
The hotel is located 4 km from Pier 39.

Next best alternative

Consider them for your next trip.
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room