What is the distance from Citizenm Boston Back Bay to the nearest airport?
The hotel is located 11 km from Boston Harbor Seaplane Base Airport.
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Citizenm Boston Back Bay, Boston
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Key details
About the Hotel
408 Newbury Street, Boston, MA 02115,
- Near Newbury Street
Great
8.8
9.2
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4-star urban retreat in Boston's Back Bay
Location
CitizenM Boston Back Bay is positioned in the vibrant Back Bay neighborhood. This prime location provides direct access to major attractions such as
Rooms
The hotel offers
Dining
CitizenM Boston Back Bay includes a
Business Facilities
The hotel provides
Wellness
CitizenM Boston Back Bay houses a
Highlights
Location: Boston's Back Bay neighborhood
Rooms: 272 guest rooms with innovative technology
Dining: 24/7 canteenM with freshly prepared meals
Business: Flexible meeting spaces with state-of-the-art technology
Must-do experiences
- Savor a lobster roll at Luke's Lobster in Back Bay.
- Stroll through the Boston Public Garden, especially at sunset.
- Discover local art at the Isabella Stewart Gardner Museum.
- Visit the Boston Public Market for fresh local produce and crafts.
- Catch a game at Fenway Park, the oldest ballpark in MLB.
Select your room type
Citizenm Boston Back Bay offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Citizenm Boston Back Bay offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Dining
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Show more
Citizenm Boston Back Bay Location
408 Newbury Street, Boston, MA 02115,
Explore Boston
Explore Boston's Vibrant Scene
Fenway Park
12 minutes' walk
Iconic baseball stadium, home of the Boston Red Sox. Tours available, showcasing its rich history and unique architecture.
Museum of Fine Arts
17 minutes' walk
World-class art museum with diverse collections. Check for free admission days and guided tour options.
Boston Public Garden
20 minutes' walk
Beautiful park with swan boats and lush landscapes. Ideal for a leisurely stroll or a family picnic.
Boston Public Library
13 minutes' walk
Historic library offering stunning architecture and art. A great spot to relax or enjoy book-related events.
Biking along the Charles River
15 minutes' ride
Scenic biking trails along the river. Rentals available nearby. Ideal for fitness enthusiasts and sightseers alike.
Yoga in the Park
20 minutes' walk
Relaxing outdoor yoga sessions at the Boston Public Garden. Check local schedules for classes and bookings.
Boston Food Tours
10 minutes' drive
Guided tours through local culinary hotspots. Experience Boston's diverse food scene with tasting opportunities included.
Escape the Room Boston
10 minutes' drive
Thrilling escape room experiences with various themes. Perfect for families and groups looking for fun challenges.
Boston Burger Company
3 minutes' walk
Casual dining featuring creative burgers and comfort food. Great for families; vegetarian options available.
Sonsie
3 minutes' walk
Trendy eatery known for its eclectic menu and vibrant atmosphere. Ideal for couples and stylish brunches.
Pad Thai Cafe
4 minutes' walk
Authentic Thai cuisine in a cozy setting. Popular for delicious pad thai and vegetarian dishes; reservations recommended.
The Bebop
3 minutes' walk
Laid-back cafe with live jazz and a unique menu. Great for relaxing after a day of exploring; all ages welcome.
Boston Symphony Hall
8 minutes' walk
Renowned concert hall offering an array of performances. Attending a show here is a cultural highlight for any visit.
Laugh Boston
10 minutes' drive
Comedic venue showcasing local and national talent. Check schedules for family-friendly shows and events.
Copley Square
14 minutes' walk
Vibrant public square with frequent events; ideal for people-watching and enjoying the city's hustle.
The Wilbur Theatre
12 minutes' drive
Historic venue featuring live performances from comedy to music. Always has exciting acts on the calendar.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 20.5 per person.
Pets
Pets are not allowed.
Number of floors:
11
Number of rooms:
399
Reviews and Ratings
Feedback about Citizenm Boston Back Bay from previous guests about their experience.
Guest reviewsbased on 3535 reviews
Theodore from Germany
Single
King Room
3 nights in November 2025
|
Reviewed: January 12, 2026
6/10
adequate stay, some issues
unreliable kiosks small room
The self check-in kiosks were UNRELIABLE. I had to ask for help from the staff. the room was very small. There was hardly any space to move around with luggage. The room size really affected my experience.
0 Helpful
jack from united kingdom
Single
king room
3 nights in November 2025
|
Reviewed: December 29, 2025
9/10
modern comfort and superb location
comfortable bed beautiful views delicious breakfast
i found the bed large and comfortable it allowed me to rest well after a long day exploring. the views were beautiful from my room i could see much of the surrounding area. breakfast was delicious with a variety of options available each morning.
the bar service could have been more attentive dirty glasses accumulated quickly.
Facilities
9/10
the gym provided sufficient equipment for a full workout it included three treadmills and two stationary bikes. the common areas felt cute and beautifully designed with a great aesthetic throughout the hotel. books were available to borrow and read.
0 Helpful
|
ethan from canada
Single
king room
3 nights in November 2025
|
Reviewed: December 15, 2025
8.5/10
modern stay
comfortable bed great location
i found the hotel to have a practical room design with brand new amenities. the bed was big and comfortable, perfect after a long day. the location allowed me to easily reach various points of interest. i especially appreciated the cleanliness of the room.
The self check-in process was a bit confusing. i seemed like i was at a fast food restaurant, not a hotel. assistance could be more readily available. I had to seek help.
Service
8/10
The staff were helpful, especially when i needed directions. They provided accurate information, though the initial interaction at check-in was minimal. the personnel showed dedication to answering queries. it could be faster.
Dining
9/10
The breakfast had a reasonable selection of options, including fresh fruit and pastries. The dining area was generally clean. i noticed some delays in replenishing items. The variety of hot dishes was limited though the coffee was decent.
0 Helpful
|
Theodore from Germany
Single
King Room
4 nights in November 2025
|
Reviewed: December 03, 2025
6/10
Modern Hotel with MINOR issues
small room unresponsive ipad
The room was quite small. There was little space for luggage. The iPad, used for controlling the TV and lights, was sometimes unresponsive. This became frustrating, especially at night. I expected more from a hotel at this price point.
0 Helpful
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FAQs
About Citizenm Boston Back Bay
What are some popular attractions near Citizenm Boston Back Bay?
Popular attractions nearby include Massachusetts Institute of Technology (2 km), Hynes Convention Center (1 km), and Prudential Tower (1 km).
Is there on-site dining available at Citizenm Boston Back Bay?
The hotel features an on-site restaurant, canteenM, which serves international cuisine.
What types of breakfast options are available at Citizenm Boston Back Bay?
Guests can enjoy buffet, vegetarian, and vegan breakfast options at the property for an additional charge.
What fitness facilities are available at Citizenm Boston Back Bay?
The hotel includes a fitness centre for guests to use during their stay.
What are the check-in and check-out times for Citizenm Boston Back Bay?
Check-in is at 14:00 and check-out is by 11:00.
What amenities are provided in the rooms at Citizenm Boston Back Bay?
Rooms are equipped with air conditioning, an iPad, a flat-screen TV, a safe deposit box, wardrobe, and a private bathroom.
Which languages are spoken by the staff at Citizenm Boston Back Bay?
The hotel's staff is proficient in multiple languages to assist guests.
What entertainment options are there at Citizenm Boston Back Bay?
Guests have access to a leisure/TV room for relaxation.
What business services does Citizenm Boston Back Bay provide?
The hotel offers a 24-hour front desk and luggage storage services.
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