What is the check-in and check-out policy at Citizenm Chicago Downtown?
Check-in is at 14:00 and check-out is by 11:00.
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Citizenm Chicago Downtown, Chicago
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Key details
About the Hotel
80 East Wacker Place, Chicago, IL 60601,
- Near the Chicago Loop district
Great
8.8
9.1
4.4
4.4
4-star city-center hotel with rooftop views in Chicago
Amenities
CitizenM Chicago Downtown includes
Rooms
Rooms at CitizenM feature 26 square meters of space with
Location
Located at the intersection of State and Washington streets, CitizenM Chicago Downtown is steps away from iconic landmarks such as the
Dining
The
Business
CitizenM provides ample workspaces in its
Highlights
Location: Steps away from the Chicago Riverwalk
Rooms: 300 rooms with full-height windows
Dining: 24-hour canteen with fresh food
Business: Innovative self-check-in kiosks
Must-do experiences
- Visit the Art Institute of Chicago for world-class art collections.
- Try deep-dish pizza at Lou Malnati's for an authentic Chicago meal.
- Stroll along the Chicago Riverwalk for beautiful views and local bites.
- Explore the hidden gem of the Garfield Park Conservatory's stunning flora.
- Catch a show at The Second City for a taste of Chicago's comedy scene.
Select your room type
Citizenm Chicago Downtown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Premium View2 persons14 sq. feet1 King-size bedtrueAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Citizenm Chicago Downtown offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Show more
Dining Onsite
At CitizenM Chicago Downtown, culinary delights await around the clock at CanteenM, a 24/7 dining gem with an inviting atmosphere. Guests can indulge in international flavors with a modern twist, perfect for breakfast, lunch, or dinner. The space is designed for comfort, seamlessly welcoming travelers from all corners of the globe.
Citizenm Chicago Downtown Location
80 East Wacker Place, Chicago, IL 60601,
Explore Chicago
Local Highlights
Millennium Park
15 minutes' walk
Iconic urban park featuring outdoor art, beautiful landscapes, and the famous Cloud Gate sculpture.
The Art Institute of Chicago
15 minutes' walk
Renowned art museum offering an extensive collection of Impressionist and Post-Impressionist masterpieces.
Navy Pier
20 minutes' walk
Lakefront destination with entertainment, dining, and stunning views of the Chicago skyline.
The Chicago Theatre
11 minutes' walk
Historic theater known for its stunning architecture and diverse programming, including concerts and comedy.
Chicago Riverwalk
9 minutes' walk
Scenic walk along the river with dining options and beautiful views, perfect for day strolls or evening outings.
Lurie Garden
15 minutes' walk
A tranquil urban garden featuring native plants and a peaceful setting, ideal for relaxation and picnics.
Skydeck Chicago
25 minutes' walk
Thrilling view from the 103rd floor observation deck of Willis Tower, offering a breathtaking city panorama.
Sweetwater Tavern and Grille
2 minutes' walk
Casual dining spot offering American cuisine with local craft beers and a relaxed atmosphere.
Giordano's
9 minutes' walk
Famous for deep-dish pizza, this local favorite provides a taste of Chicago in a family-friendly setting.
Emerald Loop
3 minutes' walk
Lively gastropub serving classic American dishes, rotate taps of local beers, and live sports screenings.
House of Blues
15 minutes' walk
Vibrant music venue featuring live blues performances and a lively atmosphere with Southern cuisine.
The Second City
15 minutes' walk
Legendary improv theatre known for its comedy shows and alumni, offering fun and laughter for all ages.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 01:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 20.5 per person.
Pets
Pets are not allowed.
Number of floors:
10
Number of rooms:
280
Reviews and Ratings
Feedback about Citizenm Chicago Downtown from previous guests about their experience.
Guest reviewsbased on 3067 reviews
Nathaniel from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 27, 2026
9/10
king bed ipad control free storage
the room offered a king size bed i found very comfortable. i appreciated having control of the room lights via the provided ipad. luggage storage was free and very convenient for my travel.
the bathroom lacked a full length mirror.
0 Helpful
Gladys from United States
Single
King Room
3 nights in November 2025
|
Reviewed: December 24, 2025
6/10
small fridge no carpet
the location is convenient, near michigan ave which makes access to other places easy.
The room was small. There was no carpet. the tiny fridge barely held anything, and it would not keep items very cold. i asked about it and was told the fridge is automatically regulated.
0 Helpful
Christian from Germany
Couple
king room
3 nights in August 2025
|
Reviewed: October 19, 2025
6/10
some issues
non-functioning refrigerator strange smell
The refrigerator in the room did not work during my entire stay. i also noticed a strange smell in the room throughout my stay. i contacted the front desk three times to request an air freshener, but i was told that it wasn't allowed due to hotel policy. I found that disappointing.
0 Helpful
Show more reviews
FAQs
About Citizenm Chicago Downtown
How far is Citizenm Chicago Downtown from Midway International Airport?
The hotel is located 18 km from Midway International Airport.
What are the nearby attractions to Citizenm Chicago Downtown?
Nearby attractions include Millennium Park (0.5 km), Shops at Northbridge (0.5 km), and Cloud Gate - The Bean (1 km).
What amenities are available in the rooms at Citizenm Chicago Downtown?
Rooms are equipped with a flat-screen TV, air conditioning, an iPad, a desk, and a safety deposit box.
Does Citizenm Chicago Downtown provide dining options on-site?
The hotel features an on-site restaurant offering international cuisine and a lounge bar.
What types of breakfast are available at Citizenm Chicago Downtown?
A buffet breakfast is served daily, and vegetarian or vegan options are available for an additional charge.
Is there free Wi-Fi available at Citizenm Chicago Downtown?
Yes, free Wi-Fi is available throughout the hotel.
What kind of business services does Citizenm Chicago Downtown offer?
The hotel provides a business centre and 24-hour front desk services for business travelers.
What fitness facilities are available at Citizenm Chicago Downtown?
Guests have access to an on-site fitness centre.
What language do the staff at Citizenm Chicago Downtown speak?
The staff members primarily speak English.
How accessible is Citizenm Chicago Downtown for individuals with mobility issues?
The hotel offers wheelchair access and accessible facilities.
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