Citizenm Kuala Lumpur Hotel Interior photoCitizenm Kuala Lumpur Hotel Exterior photoCitizenm Kuala Lumpur Hotel Exterior photo

Citizenm Kuala Lumpur, Kuala Lumpur

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From$52 /night
Check-in
02Sept
Check-out
03Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

128 Jalan Pudu, Kuala Lumpur
-
Close to Merdeka Square and Petronas Twin Towers
Great
8.9
9.4
/10
4.7
/5

4-star city-center hotel with rooftop pool in Kuala Lumpur

Amenities

Citizenm Kuala Lumpur offers a rooftop pool with panoramic views of the city skyline. The hotel includes a 24-hour gym equipped with high-quality fitness facilities. Additional convenience comes from an extensive self-check-in system available in the lobby.

Rooms

The hotel provides 200 rooms, each featuring king-size beds and wall-to-wall windows. Each room is equipped with a tablet for easy control of lighting, temperature, and entertainment options. Rooms also come with powerful rainfall showers and Smart TVs for a complete relaxation experience.

Location

Citizenm Kuala Lumpur is situated in the Bukit Bintang area, surrounded by shopping, dining, and entertainment options. The iconic Petronas Towers and Kuala Lumpur Convention Centre are just a short distance away. Accessibility is enhanced with nearby public transport, making exploration of the city straightforward.

Dining

The hotel features canteenM, which offers 24/7 meals and drinks, including fresh salads and sandwiches. Guests can choose from a range of cocktails, wines, and coffees at the bar. The dining experience is enhanced by the inviting atmosphere and flexible timings to fit guest preferences.

Business

Citizenm Kuala Lumpur caters to business needs with dedicated meeting rooms equipped with advanced technology. Each meeting space is designed to accommodate various configurations and capacities. High-speed internet access is available throughout the hotel for seamless connectivity.

Highlights

Location: Bukit Bintang area, surrounded by shopping

Rooms: 200 rooms with king-size beds

Dining: canteenM, offering 24/7 meals

Business: meeting rooms with advanced technology

Must-do experiences

  • Savor Nasi Kandar at Pelita for a taste of local flavors.
  • Visit the stunning Petronas Twin Towers for iconic skyline views.
  • Explore the vibrant Central Market for unique crafts and local snacks.
  • Discover hidden street art in the Bukit Bintang area-it's Instagram-worthy!
  • Experience a traditional Malay performance at Istana Budaya.

Select your room type

Citizenm Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room
    2 persons
    18 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • King Room High Floor
    2 persons
    18 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • King Room Accessible
    2 persons
    25 sq. feet
    1 King-size bed
    Air conditioning
    Shower

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Citizenm Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Dining Onsite

At CitizenM Kuala Lumpur Bukit Bintang, dining takes on a vibrant persona at canteenM, where a contemporary yet cozy setting invites guests to indulge. Enjoy an array of vegetarian dishes that celebrate local influences, all while surrounded by stylish Vitra furnishings and a rich MENDO library collection.
  • canteenM

    Vegetarian
    Ambiance
    A contemporary living room-style setting adorned with iconic Vitra furniture creates a warm and inviting atmosphere, perfect for relaxation between meals.
    Key Offerings
    canteenM features a diverse selection of vegetarian dishes, thoughtfully prepared to highlight local flavors. The space also offers 24/7 access to free Wi-Fi, encouraging guests to linger and enjoy the ambiance.
    Reservation
    no
    Open for breakfast, lunch, and dinner

Citizenm Kuala Lumpur Location

128 Jalan Pudu, Kuala Lumpur
Explore Kuala Lumpur
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Chinatown
Chinatown
14 minutes walking
A vibrant area known for its bustling markets and authentic street food, rich in culture and heritage.
Dataran Merdeka
Dataran Merdeka
20 minutes walking
Historic site featuring colonial architecture and the iconic flagpole, perfect for leisurely strolls.
Central Market
Central Market
18 minutes walking
A cultural landmark offering local arts and crafts, along with food stalls showcasing Malaysian cuisine.
Petronas Twin Towers
Petronas Twin Towers
25 minutes walking
Famous twin skyscrapers offering stunning views of the city and a sky bridge tour, a must-see for architecture lovers.
KLCC Park
KLCC Park
35 minutes walking
A picturesque park with jogging tracks, fountains, and a children's playground, ideal for relaxation and family outings.
Kuala Lumpur Butterfly Park
30 minutes driving
A tropical haven featuring thousands of butterflies; guided tours enhance this unique experience for nature lovers.
Biking around Titiwangsa Lake
15 minutes driving
A scenic biking route around the lake, catering to thrill-seekers and offering bike rentals nearby.
Spa Services at Nearby Wellness Centers
10 minutes driving
Lavish spa treatments available at local centers, perfect for relaxation after a busy day in the city.
Alor Street
Alor Street
5 minutes walking
Famous food street offering diverse local dishes, a casual yet lively atmosphere, perfect for food enthusiasts.
Layali El Sham Restaurant
1 minute walking
Middle Eastern cuisine in a cozy setting; known for its flavorful grilled meats and vegetarian options.
Delhi O Delhi Indian Restaurant
1 minute walking
Authentic Indian dishes with a focus on spices; great for families seeking a hearty meal with vegetarian choices.
Godiva Chocolatier - Pavilion KL
2 minutes walking
Luxurious chocolate shop with signature pralines and desserts, perfect for a sweet treat in an elegant environment.
Fahrenheit 88 Shopping Mall
Fahrenheit 88 Shopping Mall
11 minutes walking
A modern shopping venue housing various shops, restaurants, and entertainment options, ideal for all ages.
The Kuala Lumpur Performing Arts Centre (KLPAC)
15 minutes drive
Popular venue for concerts and theater productions, showcasing local talent in a vibrant cultural atmosphere.
SkyBar at Traders Hotel
25 minutes walking
Stylish rooftop bar with stunning skyline views; perfect for evening cocktails and a lively nightlife scene.
TREC Kuala Lumpur
10 minutes drive
A nightlife hotspot with clubs and bars; hosts various events and live music nights suitable for all crowds.
Getting around
  • City Centre
    Kuala Lumpur 28 min  ·  1.4 mi
  • Airports
    Sultan Abdul Aziz Shah (SZB) 43 min  ·  17.8 mi
    Kuala Lumpur International (KUL) 88 min  ·  36.1 mi
  • Train
    Old Kuala Lumpur Railway Station 18 min  ·  5000 ft
    Ampang Park Station 28 min  ·  1.4 mi
  • Underground
    Merdeka 8 min  ·  2000 ft
    Bukit Bintang 8 min  ·  2000 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 55.0 per person.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay
Number of floors:
8
Number of rooms:
210
Former name
Sky Express Hotel Bukit Bintang

Reviews and Ratings

Feedback about Citizenm Kuala Lumpur from previous guests about their experience.
Review score
Based on 1552 verified reviews
8.9 /10
Great
91 %
Recommend
Breakfast
7.9/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
8.9/10
Free WiFi
8.5/10
Location
9.2/10
Paid Wi-Fi
7.8/10
Staff
9.4/10
Value for money
8.9/10
Guest reviews
based on 1552 reviews
8.9/10
based on 2360 reviews
8.9/10
Antonio from Spain
Single
King Room
3 nights in November 2025
|
Reviewed: February 14, 2026
9/10
adjustable brightness comfortable lobby free water
the room had adjustable brightness for all lights so i could customize the setting. the room provided two types of shower gel.. one for am and one for pm. the lobby was comfortable and beautifully decorated with free lemon water provided.
the technology with the ipad is good in theory, however the room cleanliness needs slight improvement.
0 Helpful
jean from france
Couple
king room
2 nights in November 2025
|
Reviewed: January 26, 2026
9.3/10

romantic interlude

cozy room king bed blackout curtains
i stayed at the hotel for a brief escape. the room had a king bed. it really felt cozy and the smart tv with streaming services really pleased me. the blackout curtains kept out all light.
The in-room ipad controlled everything, and sometimes it was a bit slow to respond. The process could be more streamlined.
Location
9/10
the hotel is near various restaurants. many supermarkets are just around the corner. the bus stop in front of the hotel made exploring the area really easywith immediate access to transportation.
Service
10/10
the check-in process was smooth and efficient. the staff answered all questions with kindness. i really appreciated their hospitality and professionalism during my brief stay, which enhanced my experience a lot.
Facilities
9/10
the hotel offered free parking and it was very convenient. the lobby was vibrant. the co-working space seemed very practical for any work or study needs someone might have while away from home.
0 Helpful
|
Show more
Sabrina from Germany
Single
king room
3 nights in November 2025
|
Reviewed: January 25, 2026
7/10
helpful staff comfortable lobby adjustable brightness small sink strange policy iffy ipad
i found the staff to be very helpful i especially appreciated the comfortable lobby it was a lovely space to relax in. the hotel also provided complimentary lemon water which i found refreshing. i enjoyed the adjustable brightness of the room lights i could set them to a comfortable level.
the sink was quite small it was sometimes hard to use. i was not able to eat outside food in the lounge it was a strange policy. the in-room ipad was sometimes iffy i experienced some issues with the tv connection.
0 Helpful
Patrick from Ireland
Single
King Room
3 nights in November 2025
|
Reviewed: January 19, 2026
9.0/10

Tech-Savvy Stay

indoor parking modern decor friendly staff helpful staff
The hotel has free indoor parking, a big plus. The decor is modern. I appreciated the location because it was very vibrant. The self check-in process was simple. I found the staff to be friendly and helpful.
The room was somewhat small. This made it difficult to open my luggage fully.
Facilities
9/10
The lobby is comfortable and useful. The hotel provided necessary amenities. Guests can find a coworking space for study or work. This area exceeded my expectations for a functional workspace.
Dining
8/10
The breakfast included dim sum. The coffee was fresh. I ate chicken satay skewers. They were tasty. I also noticed the breakfast staff recognised me.
Location
10/10
The hotel is close to a monorail station. There are shops nearby, including a 7-Eleven. The hotel is near street food options. I could easily walk to dining and transport.
0 Helpful
|
Show more
Marketa from Czechia
Single
King Room
3 nights in November 2025
|
Reviewed: December 03, 2025
6/10

overrated tech and tiny spaces

tiny room unclear labeling
The hotel's location proved convenient. It was easy enough to walk to nearby attractions.
The room felt small for the price, it reminded me of an upmarket sleeping pod, definitely not worth the cost. i found operating the lights, curtains, and tv with the ipad frustrating. It was more trouble than it was worth. to add insult to injury, the bath gel and shampoo were not clearly marked, it was a guessing game every time i showered.
0 Helpful
FAQs
About Citizenm Kuala Lumpur
What attractions are within walking distance of Citizenm Kuala Lumpur Bukit Bintang?
Nearby attractions include Bukit Bintang (1 km), Petronas Twin Towers (2 km), and Merdeka Square (2 km).
How far is Citizenm Kuala Lumpur Bukit Bintang from Sultan Abdul Aziz Shah Airport?
The hotel is 31 km from Sultan Abdul Aziz Shah Airport, with an estimated travel time of about 40 minutes.
What amenities are available at Citizenm Kuala Lumpur Bukit Bintang?
Amenities include free Wi-Fi, free parking, a 24-hour front desk, and a business centre.
Does Citizenm Kuala Lumpur Bukit Bintang have on-site dining options?
The hotel features on-site dining at canteenM, offering a range of menu options including vegetarian cuisine.
What types of breakfast are available at Citizenm Kuala Lumpur Bukit Bintang?
Guests can enjoy an à la carte or vegetarian breakfast at the hotel.
What room features are provided at Citizenm Kuala Lumpur Bukit Bintang?
Rooms are equipped with air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.
Is parking available at Citizenm Kuala Lumpur Bukit Bintang?
Complimentary private parking is available on site for guests.
What business services does Citizenm Kuala Lumpur Bukit Bintang offer?
The hotel provides a business centre with meeting facilities and express check-in and check-out services.
What are the check-in and check-out times at Citizenm Kuala Lumpur Bukit Bintang?
Check-in is at 17:59 and check-out is at 17:59.
Can guests at Citizenm Kuala Lumpur Bukit Bintang control their room features?
Guests can control room lights, black-out blinds, temperature, and TV channels using an iPad or the citizenM app.
Are there restaurants near Citizenm Kuala Lumpur Bukit Bintang?
Nearby restaurants include The Press Room Bistro (0.5 km), Delhi O Delhi Indian Restaurant (0.5 km), and Market Hall (0.5 km).
What recreational activities are available at Citizenm Kuala Lumpur Bukit Bintang?
Guests have access to a fitness center and a shared lounge for relaxation.

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