What is the check-in and check-out policy at Crowne Plaza Surfers Paradise By Ihg?
Check-in is at 15:00 and check-out is by 11:00.
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Crowne Plaza Surfers Paradise By Ihg, Gold Coast
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Key details
About the Hotel
2807 Gold Coast Highway, Gold Coast, 4217,
- Steps from Surfers Paradise Beach
Great
8.2
8.5
4.0
3.9
4-star beachfront accommodation in Surfers Paradise with panoramic ocean views
Amenities
Crowne Plaza Surfers Paradise features a lagoon-style outdoor pool measuring 210 square meters, offering a refreshing retreat from the Gold Coast sun. Sporting enthusiasts can utilize the full-size tennis court or the
Rooms
The hotel offers a variety of ocean-view rooms, allowing guests to wake up to the sounds of the surf each morning. Each room features private balconies where breakfast can be enjoyed al fresco while overlooking the beach. The soothing decor provides a tranquil space for relaxation after a day of exploring.
Location
Situated between the bustling Surfers Paradise entertainment strip and Broadbeach dining scene, the hotel provides easy access to local attractions. Guests can explore
Dining
Dining options include the contemporary
Business
Crowne Plaza Surfers Paradise has dedicated
Highlights
Location: Nestled between Surfers Paradise and Broadbeach
Rooms: Ocean-view rooms with private balconies
Dining: Horizon Sky Dining with panoramic views
Business: 9 versatile meeting venues for large groups
Must-do experiences
- Catch sunrise at Burleigh Heads for stunning ocean views.
- Taste the famous Moreton Bay bugs at The Fish House restaurant.
- Explore the local art at the Gold Coast City Gallery.
- Visit the Surfers Paradise Beachfront Markets on Wednesdays.
- Take a day trip to Tamborine Mountain for scenic walks.
Select your room type
Crowne Plaza Surfers Paradise By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room Two Double Beds Non-Smoking2 persons33 sq. feet2 Double bedsAir conditioningBalconyroom details
- Standard Ocean View Two Double Beds2 persons33 sq. feet2 Double bedsOcean viewAir conditioningBalconyroom details
- Standard King Room Ocean View2 persons45 sq. feet1 King-size bedOcean viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Crowne Plaza Surfers Paradise By Ihg offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Crowne Plaza Surfers Paradise, onsite dining offers an inviting blend of Australian flavors and family-friendly atmospheres. Enjoy contemporary cuisine and local specialties in a setting designed for relaxation and enjoyment, making each dining moment a delight.
Crowne Plaza Surfers Paradise By Ihg Location
2807 Gold Coast Highway, Gold Coast, 4217,
Explore Gold Coast
Explore Gold Coast
SkyPoint Observation Deck
17 minutes' walk
Panoramic views of the Gold Coast skyline and hinterland. A cafe and interactive displays enhance the experience.
Gold Coast Convention and Exhibition Centre
18 minutes' walk
Leading event venue hosting conventions, expos, and performances. Great for networking and entertainment.
Surfers Paradise Beach
25 minutes' walk
Famous golden beach known for surfing, sunbathing, and beach volleyball. A vibrant place for relaxation and fun.
Cavill Mall
25 minutes' walk
Shopping hub with boutiques, eateries, and entertainment options. Popular for its lively atmosphere and events.
Surfing Lessons
25 minutes' walk
Thrilling surfing lessons available at nearby beaches. Gear rentals and guided sessions ensure a fun time for all.
Yoga on the Beach
25 minutes' walk
Relaxing yoga sessions held on the beach at sunrise. Ideal for those seeking peace and wellness during their stay.
Four Winds Revolving Restaurant
1 minute' walk
Unique dining experience with rotating views. Upscale Australian cuisine with fresh local ingredients.
New Saigon Restaurant
3 minutes' walk
Vibrant atmosphere offering authentic Vietnamese dishes. Known for their pho and vegetarian options.
The Star Gold Coast
20 minutes' walk
Casino and entertainment complex featuring live performances, bars, and fine dining. Sophisticated nightlife experience.
Surfers Paradise Beachfront Markets
25 minutes' walk
Weekly markets with local crafts, food stalls, and live music. Family-friendly atmosphere each Wednesday and Friday.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at .Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in public areas at .Wireless internet is available in the entire hotel at .
Breakfast
A full breakfast is served at the price of AUD 39.0 per person.
Pets
Pets are not allowed.
Languages
English, French, Spanish, Italian, Czech, Japanese, Chinese, Korean, Hindi, Bahasa Indonesian, Thai, Tagalog / Filipino
Year renovated:
2008
Number of floors:
24
Number of rooms:
512
Former name
Parkroyal
Reviews and Ratings
Feedback about Crowne Plaza Surfers Paradise By Ihg from previous guests about their experience.
Guest reviewsbased on 1976 reviews
Martin from Germany
Single
Premium King Room Ocean View
3 nights in November 2025
|
Reviewed: January 13, 2026
9/10
meticulous attention amazing panorama extensive choice
The room was cleaned daily with meticulous attention to detail.. The amenities provided eliminated any need for additional items. The view from the room was amazing. The buffet breakfast included a very good choice of options.
Drink service at the lobby bar was a little slow.
0 Helpful
George from United States
Couple
Standard Room
3 nights in November 2025
|
Reviewed: December 07, 2025
6/10
Underwhelming stay. Needs updates
musty gym missing furniture
The location was acceptable. It allowed easy access to the nearby tram stop.
i found the condition of the hotel quite poor. the gym was not only old but also smelled musty (it reminded me of a storage room more than a fitness area). furthermore, there was no outdoor furniture on my balcony, so i couldn't sit outside at all.
0 Helpful
Charlie from United States
Single
Standard Room
4 nights in November 2025
|
Reviewed: December 01, 2025
7/10
helpful staff fresh food unstable temperature unanswered phone
I appreciated the helpful staff they assisted me with the lift. The in-room dining was also good the food tasted fresh and was beautifully presented.
The shower temperature was difficult to adjust it alternated between very hot and cold. The front desk was hard to reach by phone the phone kept ringing without an answer.
0 Helpful
Adam from Australia
Single
Premium King Ocean View Room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10
Solid stay, great views
easy access expansive views
The hotel's location near the tram stop was convenient. This made access to the surrounding areas simple. My room had a very large balcony. The views from it were expansive, especially at sunset.
0 Helpful
Katherine from Australia
Family with children
Standard Room
3 nights in November 2025
|
Reviewed: November 20, 2025
6/10
dirty carpet bathroom drainage
The light rail station was RIGHT outside the hotel.
The room carpet was SO dirty. The bathroom drainage had major issues. Water would pool on the floor every time someone showered. Under the beds, there was a LOT of dust. It felt more like a budget hostel.
0 Helpful
Richard from United Kingdom
Single
Premium King Ocean View Room
3 nights in August 2025
|
Reviewed: November 06, 2025
9/10
fantastic stay with ocean view
ocean view friendly check-in late checkout
location was great. I got an upgrade to an ocean view room, it had a beautiful view. The check-in process was friendly and I got an offer for a late checkout.
breakfast process could improve. i think the staff should explain how to order coffee. it was a little confusing.
Service
9/10
the staff seemed friendly and helpful. the team was responsive to requests. one team member helped find directions to local attractions, providing maps and schedules. i appreciated their quick and positive attitude to assist.
0 Helpful
|
Show more reviews
FAQs
About Crowne Plaza Surfers Paradise By Ihg
Is parking available at Crowne Plaza Surfers Paradise By Ihg?
Private parking is available on-site for 25 AUD per day without the need for a reservation.
What are the nearby attractions to Crowne Plaza Surfers Paradise By Ihg?
Nearby attractions include Surfers Paradise Beach (0.5 km), Pacific Fair Shopping Centre (2 km), and SkyPoint Observation Deck (1 km).
What fitness facilities are offered at Crowne Plaza Surfers Paradise By Ihg?
The hotel features a fitness center with complimentary use of bikes, treadmills, and additional gym equipment.
Are there on-site dining options at Crowne Plaza Surfers Paradise By Ihg?
On-site dining options include a poolside breakfast buffet at Relish Grill & Bar and Queensland's only revolving restaurant, Four Winds 360°.
What amenities are provided in the rooms at Crowne Plaza Surfers Paradise By Ihg?
Rooms include air conditioning, a flat-screen TV, a mini bar fridge, and a balcony with ocean views.
Does Crowne Plaza Surfers Paradise By Ihg offer any services for children?
The hotel provides children's menus, cots, board games, and babysitting/child services.
Is breakfast included in the stay at Crowne Plaza Surfers Paradise By Ihg?
Breakfast is available for an additional charge of 39 AUD.
What is the closest airport to Crowne Plaza Surfers Paradise By Ihg?
Gold Coast Airport is approximately 30 km from the hotel, requiring about a 30-minute drive.
What recreational activities are available at Crowne Plaza Surfers Paradise By Ihg?
Guests can enjoy an outdoor swimming pool, a tennis court, and direct beach access.
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