What is the check-in and check-out policy at Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
Check-in is from 14:00 and check-out is by 12:00.
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Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western, Gateshead
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Key details
About the Hotel
Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, NE11 9NA,
- Close to the Tyne Bridge
Great
8.2
7.4
5.0
3-star city-center hotel in Newcastle upon Tyne
Amenities
Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western offers a range of amenities designed for convenience. The hotel includes a breakfast area serving a
Rooms
The hotel features
Location
Located in Newcastle upon Tyne, the hotel is steps away from local attractions including the famous Quayside and
Dining
Embassy Hotel offers an
Business Services
The hotel provides
Highlights
Location: Steps away from local attractions
Rooms: 88 spacious rooms for diverse needs
Dining: Onsite breakfast area with complimentary breakfast
Business: Meeting rooms available for hire
Must-do experiences
- Visit the BALTIC Centre for Contemporary Art overlooking the river.
- Sample the famous stottie cake at the historic Stottie Shop.
- Stroll along the Quayside and admire the stunning Tyne Bridge.
- Explore the hidden gems at the Ouseburn Farm and arts community.
- Discover local history at the Gateshead Old Town Hall Museum.
Select your room type
Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room Bath Tub Disability Access or Non-Smoking2 persons20 sq. feet1 Double bedroom details
- Deluxe Double Room Non-Smoking2 persons20 sq. feet1 Double bedroom details
- Deluxe Twin Room Non-Smoking2 persons20 sq. feet2 Single bedsroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Housekeeping
Business
- Fax/Photocopying
Children
- Cots
Room features
- Free Wi-Fi in rooms
- Heating
- Tea and coffee facilities
Media
- Direct dial telephone
Show more
Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western Location
Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, NE11 9NA,
Explore Gateshead
Local Highlights
Discovery Museum
35 minutes' walk
Local history museum featuring exhibits on shipbuilding, with an impressive maritime collection and interactive displays.
Newcastle Castle
35 minutes' walk
Historical site offering stunning views over Newcastle, showcasing medieval architecture and guided tours about its history.
Saltwell Park
35 minutes' walk
Beautiful 55-acre park featuring gardens, lake, and playgrounds, perfect for picnics and a relaxing stroll.
Beamish Museum
15 minutes' drive
Open-air museum recreating historical life in the North East, with steam trains, vintage shops, and farm animals.
Whickham Thorns Outdoor Activity Centre
5 minutes' drive
Adventure centre offering mountain biking, climbing walls, and a variety of outdoor activities suitable for all ages.
Team Reptiles
20 minutes' walk
Reptile and animal experience centre where guests can engage with exotic species safely, perfect for families.
Valley Farm
7 minutes' walk
Charming rustic restaurant known for its locally-sourced dishes and hearty traditional British meals.
Wok On Wheels
12 minutes' walk
Casual eatery offering a delicious array of Asian cuisine, popular for quick bites and vibrant flavors.
Simply Cheesecake
10 minutes' walk
Specialized dessert shop known for a wide selection of cheesecakes, with many options for dietary preferences.
The Quayside
40 minutes' walk
Vibrant area along the river featuring bars, restaurants, and stunning views of the iconic bridges, ideal for nightlife.
Shipley Art Gallery
25 minutes' walk
Local art gallery showcasing modern and contemporary art, providing a serene environment for culture enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
42
Former name
Premier Inn Newcastle South
Reviews and Ratings
Feedback about Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western from previous guests about their experience.
Guest reviewsbased on 297 reviews
Isabella from Italy
Family with children
Family Double Room
3 nights in November 2025
|
Reviewed: January 31, 2026
9.3/10
Excellent Stay with Friendly Faces!
comfortable beds cute staff
The location is super convenient, offering easy access to the city center. I found the beds comfortable, and the room was very clean. Caroline and Adam at reception were so cute.
I noticed that the bathroom was quite worn. The wood had some swelling and was finished with poorly applied silicone, showing some mold. I hope they can address this soon
Dining
9/10
The hotel is attached to a pub, and it features a good selection of food options. It provides a convenient place to grab a meal without needing to leave the premises. I found the prices reasonable too.
Service
10/10
The staff members are very friendly and helpful, especially the gent who checked me in. He provided a laugh when I desperately needed it, so I am thankful for his assistance. I will be back!
Location
9/10
This hotel offers a very convenient location, especially if you are dropping someone off at the university. The access to the city center is easy, and I felt safe in the area. I will book again!
0 Helpful
|
Ethan from United Kingdom
Family with children
Family Double Room
2 nights in November 2025
|
Reviewed: January 15, 2026
9.5/10
Convenient Stay with Excellent Staff
transport links helpful staff
The location offered easy access to transport links. The staff were helpful. Adam at reception assisted with carrying our pram. He was cute.
We received three towels and tea provisions, though we booked a family room for four. The bathroom was very tired with gaps around the bath panel. The mirror light was flaking off.
Location
9/10
The hotel provides convenient bus stops nearby. These stops make it easy to explore. The hotel's location ensures convenient travel into the town centre. This allows guests to access local attractions and amenities.
Service
10/10
The staff members were very helpful. They provided assistance when needed. One staff member helped carry a pram to the first floor. Their kindness and willingness to assist enhanced the overall experience. This ensured a comfortable stay.
0 Helpful
|
Harry from United Kingdom
Family with children
deluxe double room non-smoking
3 nights in November 2025
|
Reviewed: December 31, 2025
8.5/10
clean room, helpful staff
clean room helpful staff
the room was clean and good. i found the beds comfortable. staff were very helpful and friendly. a free breakfast offer was available with enough choices. there were coffee shop style tables for eating.
the dressing table chairs felt a bit dated for me. i would like to see shower curtains replaced. curtain tracks could be updated with poles.
Service
9/10
staff members were friendly and happy to assist. they provided tea and coffee in the reception area. i really liked having such thoughtful service.
Facilities
8/10
the hotel has parking available . there is a pub connected next door and it includes a pool table. the road access is great for travelling around the area and made getting places simple.
0 Helpful
|
stella from italy
Business traveller
deluxe double room non-smoking
3 nights in October 2025
|
Reviewed: December 22, 2025
7/10
cute staff clean room perfect pub restaurant missing towels no sockets tired bathroom
the staff were lovely and cute when i arrived. my room was very nice and neat. the pub restaurant next door was perfect for food and drinks (i had a lovely burger).
i found only three towels in my room when i checked in. i noticed there were no electrical sockets near the beds. the bathroom looked very tired with gaps around the bath panel.
0 Helpful
Michael from United Kingdom
Single
Deluxe Double Room Non-Smoking
3 nights in November 2025
|
Reviewed: November 26, 2025
9/10
Wonderful Experience
comfortable bed newly painted room controlled heating
The bed was very comfortable. The room was bright and clean as it was newly painted. Heating was easily controlled. I was comfortably warm.
I could not sleep due to the noise from the pub garden. People shouted and argued and doors slammed all night long.
0 Helpful
Show more reviews
FAQs
About Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western
What amenities are included in the rooms at Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
Rooms come equipped with a desk, TV, private bathroom with a shower, and hairdryer.
How far is Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western from Newcastle International Airport?
The hotel is located 16 km from Newcastle International Airport.
Is there on-site parking available at Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
Yes, the hotel provides free private parking for guests.
What dining options are available at Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
The hotel features an on-site restaurant that offers a complimentary hot breakfast.
What nearby attractions are accessible from Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
Nearby attractions include Utilita Arena Gateshead (5 km), Baltic Centre for Contemporary Art (5 km), and MetroCentre shopping complex (4 km).
What services does Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western offer for business travelers?
The hotel offers a 24-hour front desk, concierge service, and free Wi-Fi for business needs.
What family-friendly amenities are available at Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
The hotel offers free breakfast for children and cots for younger guests.
What safety features are present at Embassy Hotel, Gateshead Newcastle, Sure Hotel Collection By Best Western?
Safety features include smoke detectors, fire extinguishers, and a security system.
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