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Victoria
Fairmont Empress Hotel
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75 photos
Fairmont Empress Hotel Victoria Exterior photo The photo shows a luxurious bathroom with a modern and elegant design. The color palette is primarily soft neutrals with contrasting dark gray marble accents. The main features include a large, white freestanding bathtub positioned on the left side Fairmont Empress Hotel Victoria Exterior photo The photo shows a well-equipped gym with a modern and sleek design. The space is primarily in grayscale, with subtle hints of warmer tones coming from some equipment and lighting. In the foreground, several treadmills are lined up, facing the vieweFairmont Empress Hotel Victoria Exterior photo A woman is relaxing in a hotel bed, enjoying a breakfast tray. She is lying comfortably on her side, smiling at the camera. She has short brown hair and is wearing a white bathrobe. On the tray, there's a bowl of colorful fruit salad, a small dish
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From139US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

721 Government Street, Victoria, Canada, V8W 1W5
-
Steps from the Inner Harbour
Great
8.9
9.1
/10
4.3
4.4
/5

Accommodations

Fairmont Empress offers 431 guest rooms and suites with views of the Inner Harbour. Each room includes spa-like bathrooms and luxury amenities such as the Fairmont Gold lounge. Fairmont Gold experience features private check-in and evening canapés.

Location

Fairmont Empress is located just steps from downtown Victoria and the British Columbia Parliament Buildings. Guests can easily explore iconic attractions and natural parks of Vancouver Island. The hotel is accessible via the Helijet from downtown Vancouver in approximately 35 minutes.

Dining

The hotel hosts Q at the Empress, which highlights seasonally inspired Pacific Northwest cuisine. Afternoon Tea at The Empress continues a century-old tradition known for its freshly baked scones and selection of fine teas. Guests can also enjoy Sunset Sips, a Prohibition-era inspired cocktail experience.

Wellness

Fairmont Spa at Fairmont Empress is recognized for its focus on holistic wellbeing and features a wide range of treatments. The spa also includes facilities like a mineral bath whirlpool, Finnish sauna, and steam room for guests' relaxation. An indoor heated swimming pool is available for all registered guests.

Family-Friendly Amenities

Fairmont Empress welcomes families through the 'Kids Rule the Castle' package. This package includes spacious accommodations and fun activities like scavenger hunts for children. Amenities like cribs, high chairs, and children's robes cater to tiny travelers.

Highlights

Location: Steps from downtown Victoria

Rooms: 431 guest rooms with views

Dining: Traditional Afternoon Tea

Wellness: Fairmont Spa with holistic treatments

Family-Friendly: 'Kids Rule the Castle' package

Must-do experiences

  • Indulge in afternoon tea at The Fairmont Empress for the tradition.
  • Stroll through Butchart Gardens for stunning seasonal blooms.
  • Visit Craigdarroch Castle to explore Victorian-era architecture.
  • Try Victoria's fish and chips at Red Fish Blue Fish by the harbor.
  • Discover local crafts at the Victoria Public Market in the heart of the city.
View all

Select your room type

Fairmont Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite City View 1 King
Junior Suite City View 1 King
2 persons
410 sq. feet 
1 King-size bed and 1 Sofa bed
Coffee machine
Heating
room details
Executive Suite City View 1 King
Executive Suite City View 1 King
2 persons
410 sq. feet 
1 King-size bed
Coffee machine
Heating
room details
One Bedroom Suite City View 1 King
One Bedroom Suite City View 1 King
2 persons
455 sq. feet 
1 King-size bed and 1 Sofa bed
Coffee machine
Heating
room details
Fairmont Gold One Bedroom Suite City View 1 King
Fairmont Gold One Bedroom Suite City View 1 King
2 persons
420 sq. feet 
1 King-size bed
Coffee machine
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Fairmont Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Experience a culinary landscape at Victoria's Fairmont Empress Hotel, where Q at The Empress offers an innovative American menu inspired by the local bounty of the Pacific Northwest. The elegant Lobby Lounge serves delightful bites in a charming atmosphere, perfect for connecting with the island's unique flavors.
Fairmont Empress Hotel Victoria Restaurant photo The photo captures a luxurious and elegant interior, likely a hotel lobby or a high-end cafe. The space is characterized by tall, white Corinthian columns that create a sense of grandeur and spaciousness. These columns are interspersed throughout the
Fairmont Empress Hotel Victoria Restaurant photo The photo shows a spacious and elegant restaurant with a warm, inviting atmosphere. The interior boasts high ceilings with exposed dark wooden beams, creating a sense of grandeur. Large, modern pendant lights with white fabric shades hang from the ce
Fairmont Empress Hotel Victoria Restaurant photo The Crystal Ballroom

Q at The Empress

American, inspired by the Pacific Northwest
Ambiance
An award-winning signature restaurant that defines the destination, showcasing both turn-of-the-century elegance and modern refinement.
Key Offerings
Savor creative dishes crafted by Executive Chef Morgan Wilson, featuring local vegetables and seafood. Indulge in exceptional cocktails accompanied by decadent treats such as gold-dusted macarons.
Reservation
Recommended
Hours vary.

Lobby Lounge

Casual dining with local influences
Ambiance
An airy lounge that channels the charm of turn-of-the-century elegance, complete with live classical piano music enhancing the refined atmosphere.
Key Offerings
Enjoy light bites such as avocado toast and egg white frittata featuring local mushrooms and vegetables. The setting provides stunning views and thoughtfully crafted cocktails.
Reservation
Not needed
Hours vary.

Fairmont Empress Hotel Location

721 Government Street, Victoria, Canada, V8W 1W5
Map view
721 Government Street, Victoria, Canada, V8W 1W5
City landmarks
Park
Beacon Hill Park
5100 ft
Castle
Craigdarroch Castle
1.4 mi
Park
Fisherman's Wharf Park
4600 ft
Museum
Helmcken House
2100 ft
Stadium
Save-On-Foods Memorial Centre
5100 ft
Landmark
The Maritime Museum of British Columbia
3500 ft
Landmark
Chinatown
3300 ft
Church
St Andrew's Cathedral
2700 ft
Landmark
Craigflower Manor and Schoolhouse
4900 ft
Public Building
Victoria City Hall
3500 ft
Landmark
Black Ball Ferry Line
2400 ft
Landmark
Old Town
2100 ft
Landmark
Terry Fox Statue
5000 ft
Landmark
Fan Tan Alley
3100 ft
Church
Christ Church Cathedral
3000 ft
Garden
Government House
1.5 mi
Museum
Emily Carr House
3000 ft
Landmark
Point Ellice House
1.5 mi
Nearby
Museum
Royal BC Museum
1300 ft
Public Building
British Columbia Parliament Buildings
1100 ft
Victoria
Inner Harbour
500 ft
Museum
Miniature World
1000 ft
Zoo
Victoria Bug Zoo
1200 ft
Victoria
Government Street
1100 ft
Square
Bastion Square
1700 ft
Shopping Area
The Bay Centre
1800 ft
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
1900 ft
Gallery
Bateman Foundation Gallery of Nature
1200 ft
Government Street and Belleville Street
Emily Carr Statue
500 ft
Victoria
Wharf Street
1700 ft
Restaurants
Q at The Empress
100 ft
721 Government St The Fairmont Empress
The Tea Lobby
100 ft
721 Government St
Milestones
600 ft
812 Wharf St
The Old Spaghetti Factory
1100 ft
703 Douglas Street
Bartholomew's English-Style Pub
1300 ft
777 Douglas St Entrance on Humboldt Street
Steamship Grill & Bar
1100 ft
470 Belleville Street
Browns Socialhouse
1200 ft
809 Douglas St
Milano
800 ft
817 Government St
The Courtney Room
1100 ft
619 Courtney Street
Explore Victoria
Explore Victoria
Top Attractions
Activities
Dining
Entertainment
Royal BC Museum
Royal BC Museum
5 minutes' walk
A renowned cultural institution showcasing British Columbia's natural and human history. Features engaging exhibits and a giant dinosaur!
British Columbia Parliament Buildings
British Columbia Parliament Buildings
4 minutes' walk
Stunning architectural marvel housing the provincial legislature, offering guided tours highlighting its rich political history.
Beacon Hill Park
Beacon Hill Park
19 minutes' walk
A sprawling park known for its gardens, playgrounds, and walking trails. Ideal for picnics, with a petting zoo and beautiful ocean views.
Craigdarroch Castle
Craigdarroch Castle
30 minutes' walk
A historic mansion featuring exquisite Victorian architecture. Guided tours available to explore its lavish interiors and fascinating history.
Whale Watching
5 minutes' drive
Thrilling tours to see orcas and humpback whales. Options are seasonal, with various tour companies offering bookings nearby.
Yoga Classes
10 minutes' walk
Relaxing yoga sessions at local studios. Enjoy the calming atmosphere, suitable for all levels, with classes available throughout the week.
Q at The Empress
Q at The Empress
1 minute' walk
Elegant dining with seasonal, locally-sourced menus. Known for its afternoon tea and signature dishes featuring fresh seafood.
Milestones
Milestones
3 minutes' walk
Casual eatery offering varied international cuisine. Enjoy their vibrant atmosphere and delectable burgers; ideal for family dining.
The Old Spaghetti Factory
The Old Spaghetti Factory
4 minutes' walk
Family-friendly Italian restaurant with a charming decor. Signature dishes include spaghetti with marinara, served at reasonable prices.
Save-On-Foods Memorial Centre
Save-On-Foods Memorial Centre
19 minutes' walk
An indoor arena hosting concerts, sports events, and family shows. Check their calendar for exciting upcoming events.
Chinatown
Chinatown
13 minutes' walk
Historic district with vibrant shops, restaurants, and galleries. Great for evening strolls, featuring live music on weekends.
Getting around
City Centre
Victoria10 min  ·  2700 ft
Airports
Victoria Inner Harbour (YWH)6 min  ·  1700 ft
Victoria (YYJ)40 min  ·  16.4 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at CAD 35 per day.
Internet
Wireless internet is available in for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Danish, Japanese, Chinese, Russian, Arabic, Malay, Tagalog / Filipino
Year renovated:
2009
Number of floors:
8
Number of rooms:
394

Reviews and Ratings

Feedback about Fairmont Empress Hotel from previous guests about their experience.
Review score
Based on 1671 verified reviews
9.0/10
Perfect
88%
Recommend
Breakfast
10.0/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
9.5/10
Location
9.8/10
Paid Wi-Fi
6.6/10
Staff
9.3/10
Value for money
8.1/10
Guest reviews
based on 1671 reviews
9.0/10
based on 5060 reviews
4/5
based on 1277 reviews
8.9/10
Dennis L from Canada
Couple
Fairmont City View 2 Double
3 nights in August 2025
|
Reviewed:September 21, 2025
9.5/10

Really good Gold Level Experience

gold levelexcellent staffbeautiful groundspoor air conditioning
The Gold Level concierge service was so good. The staff anticipated every need. The evening reception was relaxing, the breakfast was delicious and the drinks were lovely. The grounds were beautiful.
The air conditioning did not work very well outside of my room. The hallways and common areas were uncomfortably warm. The rooms themselves felt a bit dated.
Dining
9/10
The hotel offers a good tea service, with vegan options available. The restaurant inside the hotel, provides good quality of food, even with limited options. Nearby, excellent dining choices exist.
Location
10/10
The hotel is near primary attractions. It is easy to walk to museums and sites. This hotel provides convenient access to many activities and historical landmarks.
0 Helpful
|
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FAQs
About Fairmont Empress Hotel
What are the check-in and check-out times at Fairmont Empress Hotel?
Check-in is at 16:00 and check-out is at 11:00.
How far is Fairmont Empress Hotel from the Royal British Columbia Museum?
The hotel is a 5-minute walk, approximately 400 m, from the Royal British Columbia Museum.
What dining options are available at Fairmont Empress Hotel?
The hotel features on-site dining at Q at the Empress restaurant and a lobby bar with stunning harbor views.
Is there a spa at Fairmont Empress Hotel?
The Willow Stream Spa offers signature West Coast treatments and is recognized as a top resort spa in Canada.
Are there any fitness facilities at Fairmont Empress Hotel?
The hotel includes a fitness center, an indoor swimming pool, and wellness facilities including a hot tub and sauna.
What are some nearby restaurants to Fairmont Empress Hotel?
Nearby restaurants include 10 Acres Commons, The Soda Shoppe, Milestones, and The Tea Lobby, all within 0.5 km.
What amenities are available in the rooms at Fairmont Empress Hotel?
Rooms offer amenities including air conditioning, flat-screen TVs, cable channels, and in-room coffee makers.
Does Fairmont Empress Hotel have a pet policy?
Pets are allowed at the hotel.
How much does parking cost at Fairmont Empress Hotel?
Public parking is available on-site for 35 CAD per day.
Is Wi-Fi available at Fairmont Empress Hotel?
Wi-Fi is available free of charge in all rooms.
Is there a children's program offered at Fairmont Empress Hotel?
The hotel provides babysitting and child services for families traveling with children.
What are the highlights of Fairmont Empress Hotel?
Key highlights include its historic charm, award-winning afternoon tea, and luxurious accommodations with stunning inner harbor views.
What languages are spoken by the staff at Fairmont Empress Hotel?
The staff is multilingual and speaks several languages, including English.

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Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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