What is the check-in and check-out policy at Mercure Krakow Stare Miasto?
Check-in is from 15:00 and check-out is by 12:00.
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Mercure Krakow Stare Miasto, Krakow
144US$
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Key details
About the Hotel
Pawia 18 B,
Krakow,
Poland,
31154,
Lesser Poland
- Close to the Old Town
Perfect
9.3
9.6
4.5
4.8
4-Star Hotel in Krakow's City Center
Location
Mercure Krakow Stare Miasto is located just
Rooms
The hotel offers
Dining
Business Facilities
The hotel features
Wellness
Mercure Krakow Stare Miasto includes a
Highlights
Location: 5 minutes from the historic Main Market Square
Rooms: 198 comfortable rooms with city views
Dining: Restaurant Winestone offering Polish and international cuisine
Business: 4 conference rooms with audiovisual technology
Must-do experiences
- Visit the iconic Wawel Castle and its stunning cathedral.
- Try traditional pierogi at Zapiecek for a true Polish flavor.
- Explore the eerie yet fascinating Schindler's Factory Museum.
- Stroll through the vibrant Stary Kleparz market for local produce.
- Relax in the lush Planty Park surrounding the Old Town.
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Select your room type
Mercure Krakow Stare Miasto offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room
2 persons
230 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Classic Twin Room
2 persons
230 sq. feet
1 Single bed
Heating
Bathtub
room details
Privilege Double Room
2 persons
230 sq. feet
1 King-size bed
Coffee machine
Heating
room details
Executive Suite Queen bed Terrace
2 persons
455 sq. feet
1 King-size bed
Coffee machine
Heating
room details
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Price and Room Availability Calendar
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Facilities
Mercure Krakow Stare Miasto offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Experience delightful onsite dining at Mercure Krakow Stare Miasto, where the Winestone restaurant offers a fusion of international dishes crafted with care. Guests can enjoy a cozy yet modern atmosphere that perfectly complements the variety of culinary options available for both casual family meals and romantic dinners.
Location
Pawia 18 B,
Krakow,
Poland,
31154,
Lesser Poland
Map view
Pawia 18 B,
Krakow,
Poland,
31154,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
1.2
mi
Square
Main Square
3700 ft
University
Collegium Maius Great College
4800 ft
Church
St. Mary's Basilica
3000 ft
Landmark
Saint Barbara's Church
2800 ft
Museum
The Cloth Hall
3300 ft
Landmark
Krakow's Rynek Glowny Central Square
3700 ft
Landmark
Corpus Christi Church
1.4
mi
Landmark
Old Town
3700 ft
Church
Church of Saint Apostles Peter and Paul
4700 ft
Landmark
Church of St. Andrew
4800 ft
Tower
Town Hall Tower
3600 ft
Museum
Czartoryski Museum
2100 ft
Landmark
Bunkier Sztuki Contemporary Art Gallery
3700 ft
Landmark
Adam Mickiewicz Monument
3300 ft
Landmark
Planty Park
2900 ft
Church
St. Francis of Assisi Church and Monastery
3200 ft
Church
Church of St Adalbert
3400 ft
Park
Botanic Garden of the Jagiellonian University
3700 ft
Church
Dominican Church
3500 ft
Synagogue
Old Synagogue
1.2
mi
Church
Church of St. Martin in Krakow
4300 ft
Museum
Lost Souls Alley
2700 ft
Museum
Rynek Underground
3300 ft
Nearby
ul. Basztowa
Krakow Barbican
1800 ft
Museum
Cracow Historical Museum
1700 ft
Ul. Pijarska
Saint Florian's Gate
900 ft
Mall
Galeria Krakowska
600 ft
Monument
Grunwald Monument
700 ft
Church
Saint Cross Church
1900 ft
Restaurants
Winestone
200 ft
Pawia 18 B
Oopen Pasta&Grill
500 ft
ul. Pawia 15
La Stazione
500 ft
Ulica Pawia 5 Galeria Krakowska
Pizza Hut
700 ft
Ul. Lubicz 4
Miyako Sushi
500 ft
Pawia 5 Galeria Krakowska
Grycan
800 ft
ul.Pawia 5A Galeria Krakowska
Restauracja Jarema
1100 ft
Plac Matejki 5
Gusto Dominium
600 ft
ul. Pawia 5 Krakowska Gallery
Mount Blanc
700 ft
ul. Pawia 5 Galeria Krakowska
Explore Krakow
Explore Krakow
St. Mary's Basilica
11 minutes' walk
St. Mary's Basilica features stunning Gothic architecture and a famous altar by Veit Stoss. Enjoy hourly bugle calls from the tower.
Krakow Barbican
7 minutes' walk
The Krakow Barbican is a historic structure and an impressive example of medieval military architecture, perfect for photo opportunities.
The Cloth Hall
13 minutes' walk
The Cloth Hall is a Renaissance market hall filled with shops selling local crafts, textiles, and souvenirs in the market square.
Winestone
1 minute' walk
Winestone serves delicious international dishes with a cozy atmosphere and an extensive wine selection. Reservations suggested.
Oopen Pasta&Grill
2 minutes' walk
Offering a variety of pasta and grilled items, Oopen features a casual setting perfect for families. Vegetarian options available.
Bunkier Sztuki Contemporary Art Gallery
14 minutes' walk
Bunkier Sztuki offers modern art exhibitions and a trendy café. Ideal for art enthusiasts and families alike with diverse programs.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at PLN 100 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs PLN 99 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Polish, Russian, Ukrainian
Number of floors:
7
Number of rooms:
191
Reviews and Ratings
Feedback about Mercure Krakow Stare Miasto from previous guests about their experience.
Guest reviewsbased on 1273 reviews
Stella from Norway
Family with children
Classic Double Room
4 nights in November 2025
|
Reviewed: February 03, 2026
8.5/10
fantastic hotel STAY
modern roomclean bathroomgood wififriendly staff
The room was clean and modern, i found the beds to be firm. The bathroom was also clean. The water pressure felt great. The provided WiFi worked very well . I also appreciated the polish pretzel souvenir i received at check-out. It was a nice gesture. The staff members were very friendly and helpful. They enhanced my overall experience. The location offers convenient access to many places, like the shopping centre. I enjoyed the breakfast buffet, finding plenty of choices to suit my tastes. The waffle maker was a nice touch and i really liked the juicer.
Location
9/10
The hotel offers an ideal location, with the main train station and a large shopping center right across the street. I was able to reach the main square with a short walk. This area allowed easy access to transportation and shopping.
Facilities
8/10
The hotel provides a modern gym with several machines for cardio and strength training. The breakfast area is spacious and well kept with a variety of options. There is also a restaurant that offers convenient dining, though service was slow one evening.
0 Helpful
|
Chad from United States
Single
Junior Suite One Double Bed Sofa
3 nights in November 2025
|
Reviewed: January 12, 2026
9/10
quiet roomwelcome treatsbeautiful area
The room was quiet. It was a junior suite one double bed sofa. I appreciated the welcome treats (a nice touch, i thought). The reception area looked beautifully presented.
The gym was small.
0 Helpful
olivia from united kingdom
Couple
classic double room
3 nights in November 2025
|
Reviewed: December 18, 2025
9.4/10
excellent stay near the center
tea kettlemodern designquiet nightnice linens
i stayed in two mercure hotels in poland and have been actually surprised. my room featured a tea kettle and a mini fridge. the room was quiet at night and spacious enough for two people. modern design and nice linens were present..
the beds were a little soft. it didn't bother me much, but others might find it less comfortable.
Rooms
9/10
the classic double room had enough space for two. it contained power points, a wonderful air conditioning system, and comfortable beds. room service cleaned the rooms daily and changed towels.
Dining
9/10
i found a good selection at breakfast. the restaurant features an energetic bar and a fresh seasonal menu. i especially enjoyed the omelet service offered each morning.
Service
10/10
reception staff welcomed me with a smile. the staff are very friendly and helpful, especially at check out. i received assistance in organizing trips to auschwitz and the salt mines.
Location
10/10
the location is great, it is in front of a shopping mall. the hotel is near the train station and the historic city center. the center of the city is a ten minute walk.
Facilities
9/10
the hotel is super clean and lovely. the building features funky decor throughout the premises. this hotel offers great amenities and amazing food for all guests.
0 Helpful
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Fiona from Ireland
Single
Classic Double Room
3 nights in November 2025
|
Reviewed: December 17, 2025
9.5/10
Fantastic Stay in Central Location
comfortable bedblackout curtainsfresh towelsbuffet choice
The room had a comfortable bed and good blackout curtains. The hotel provided daily room service with fresh towels. The staff was very friendly and eager to help. The breakfast included a wide buffet choice with omelettes.
I found a slight musty odor in the room.
Dining
9/10
The restaurant has good food and wine selections. Breakfast offers various options, including made-to-order omelettes and pancakes. The staff ensures a well-stocked buffet during breakfast service.
Location
10/10
The hotel is conveniently located near the train station, approximately a 15-minute walk to the main square. A shopping center is situated opposite the hotel, providing easy access to various shops. Multiple public transport lines can access the hotel.
0 Helpful
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patrick from ireland
Single
classic double room
3 nights in November 2025
|
Reviewed: December 03, 2025
7/10
convenient locationcomfortable bedcute receptionisttight garagemassive furniturelimited spots
the location proved very convenient as it was near the railway station the room was clean and the bed felt very comfortable the receptionist provided a very cute check-in i also appreciated the taxi rank located right outside the hotel it made getting around simple the shopping center across the street had many options for dining
i found the garage a bit tight with limited spots the breakfast area seemed to not use the space well massive furniture and not enough small tables created a canteen like atmosphere i feel there could be more attention to detail in the room layout overall to optimize functionality
0 Helpful
Marcel from Germany
Family with children
classic double room
4 nights in October 2025
|
Reviewed: December 01, 2025
9.5/10
excellent stay
perfect location
the location was perfect.. just across from the train station, it helped us catch our early train. the staff provided assistance when we asked questions. the room was very nice and neat. i especially appreciated the bottled water and pretzel.
Service
10/10
staff members were helpful when i inquired about local attractions and transportation. their prompt and courteous service greatly enhanced my experience. the reception area was always staffed and efficient.
Dining
9/10
breakfast featured a decent variety of cooked and continental options. i found the omelette station to be a very nice addition to the offerings. the dining area was kept very tidy and the staff were quick to replenish items.
0 Helpful
|
FAQs
About Mercure Krakow Stare Miasto
How far is Mercure Krakow Stare Miasto from John Paul II International Airport?
The hotel is 16 km from John Paul II International Airport Kraków-Balice.
What dining options are available at Mercure Krakow Stare Miasto?
The Winestone Restaurant offers international cuisine and a lounge bar is also available on-site.
What amenities can guests expect in the rooms at Mercure Krakow Stare Miasto?
Rooms include a flat-screen TV, minibar, kettle, air conditioning, and private bathrooms with complimentary toiletries.
Are there business services offered at Mercure Krakow Stare Miasto?
The hotel features a 24-hour business center and fully equipped conference facilities.
Which popular attractions are near Mercure Krakow Stare Miasto?
Nearby attractions include St. Florian's Gate, Main Market Square, and Krakow's City Walls.
What languages are spoken by staff at Mercure Krakow Stare Miasto?
The staff speaks German, English, French, and Polish.
What type of breakfast is offered at Mercure Krakow Stare Miasto?
Guests can enjoy a buffet, continental, or vegetarian breakfast.
How close is Mercure Krakow Stare Miasto to Krakow Central Railway Station?
The hotel is located 500 m from Krakow Central Railway Station.
Are there any views available from the rooms at Mercure Krakow Stare Miasto?
Selected rooms feature city views, while others have a courtyard view.
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