What is the check-in and check-out policy at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
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Kempinski Hotel Cancun, Cancun
299US$
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Key details
About the Hotel
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Perfect
9.2
9.4
4.5
4.3
Location
Kempinski Hotel Cancún is
Rooms
The hotel offers Deluxe Seaside and Deluxe Seafront Rooms, each featuring stunning views and luxurious furnishings. Guests can choose from a variety of accommodations, including Club Seaside and Club Seafront options, which provide access to The Club Lounge. All rooms come with Salvatore Ferragamo(R) bath amenities, a minibar, and a comfortable sitting area.
Dining
Dining at Kempinski Hotel Cancún includes the AAA 5-Diamond restaurant,
Wellness
The
Business and Events
The hotel's spaces for meetings and events blend
Highlights
Location: Just 20 minutes from Cancún International Airport
Rooms: Deluxe Seaside and Deluxe Seafront Room options available
Dining: AAA 5-Diamond restaurant Fantino
Wellness: Kayantá Spa with Mayan-inspired treatments
Events: Indoor and outdoor settings for business and social gatherings
Must-do experiences
- Savor tacos al pastor at El Fogón for an unforgettable flavor.
- Visit the ancient ruins of El Rey for a glimpse into history.
- Stroll through Mercado 28 for unique crafts and local eats.
- Experience a cenote swim at Parque Dos Ojos, a must-see natural wonder.
- Catch a sunset at Playa Delfines, the best spot in Cancun.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside King Room
2 persons
41 m²
1 King-size bed
Bathtub
Balcony
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
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Dining Onsite
Kempinski Hotel Cancun showcases an array of dining venues, each offering unique culinary delights and atmospheres. From the romantic shoreside seafood experiences to lively family meals, these dining options blend local flavors with international flair, promising a memorable taste journey for every guest.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Delight in an exquisite tasting menu that highlights signature Mediterranean dishes, offering a journey through the flavors of the old country.
Reservation
Recommended
Dinner only from 18:30 to 23:00, Monday to Saturday.
The Club Grill
International
Ambiance
Traditional
Key Offerings
Experience a sophisticated atmosphere where culinary classics are reimagined, perfect for a special evening.
Reservation
Recommended
Dinner only from 18:30 to 23:00, Monday to Saturday.
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Indulge in a blend of succulent steaks and fresh seafood, complemented by a charming setting ideal for intimate dinners.
Reservation
Recommended
Dinner only from 19:00 to 23:00, Monday to Saturday.
El Café Mexicano
Mexican
Ambiance
Casual
Key Offerings
Savor authentic Mexican flavors from breakfast to lunch, featuring classic dishes that reflect rich local traditions.
Reservation
Not needed
Breakfast and lunch from 07:00 to 17:00, Monday to Saturday.
D-Lounge
Seafood, Sushi
Ambiance
Modern
Key Offerings
Enjoy a lively atmosphere with an array of sushi options, including a creative Omakase experience and a new raw bar.
Reservation
Recommended
Dinner and cocktail hour from 17:00 to 00:00, Monday to Saturday.
The Caribe Bar and Grill
American
Ambiance
Family friendly
Key Offerings
This welcoming spot serves breakfast, lunch, and dinner in a relaxed environment, perfect for families gathering to enjoy hearty American fare.
Reservation
Not needed
Breakfast and lunch from 09:00 to 18:00, Monday to Saturday.
Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.2
km
Landmark
Avenida Kukulkan
1.2
km
Museum
Museo Subacuatico de Arte
720 m
Mall
Luxury Avenue
1.1
km
Landmark
Museo Sensorial del Tequila
1.1
km
Mall
Kukulcan Plaza
1.0
km
Beach
Playa Marlin
1.6
km
Shopping Area
Luxury Avenue Cancun
980 m
Aquarium
Interactive Aquarium
2.0
km
Museum
Cancun Wax Museum
2.0
km
Landmark
Yamil Lu'um Archeological Site
2.2
km
Landmark
Scorpion's Temple ruins
2.2
km
Landmark
Extreme Games Cancun
960 m
Landmark
Marlin Beach
1.3
km
Shopping Area
Fashion Harbour
1.9
km
Mall
La Madonna
1.9
km
Park
arte Garden
2.0
km
Museum
Parque Maya Cancun
2.3
km
Landmark
Museo de Arte Popular Mexicano
3.0
km
Landmark
Laguna Nichupte
2.7
km
Beach
Playa Delfines
3.7
km
Landmark
El Rey Archaeological Zone
3.7
km
Landmark
Parque Ventura Cancun
3.0
km
Landmark
Iberostar Cancun Golf Course
3.4
km
Landmark
Water Park at The Grand
3.7
km
Night club
Coco Bongo
5.0
km
Landmark
Cancun Convention Center
5.2
km
Beach
Chac Mool Beach
4.5
km
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Local Experiences
Museo Subacuatico de Arte
9 minutes walking
An underwater museum featuring over 500 life-sized sculptures. A unique art experience accessible via snorkeling or diving tours.
Avenida Kukulkan
15 minutes walking
Cancun's main strip lined with shops, restaurants, and entertainment. A vibrant area for shopping and nightlife.
Mayan Museum of Cancun
25 minutes walking
A cultural center showcasing Mayan artifacts. The museum offers guided tours detailing the history and culture of the region.
Puerto Madero
5 minutes walking
An upscale restaurant serving Argentinian cuisine and fresh seafood. Scenic waterfront views enhance the dining experience.
Harry's
6 minutes walking
Steakhouse known for its elegant ambiance and gourmet dishes. Signature steaks and an extensive wine list make this a must-visit.
H Roof
6 minutes walking
A trendy rooftop bar with stunning views and a lively atmosphere. Offers cocktails and live music for an unforgettable night out.
Interactive Aquarium
25 minutes walking
An engaging family-friendly venue where guests can interact with marine life. Features educational exhibits and fun activities.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 km from Cancun International Airport, which takes about 21 minutes by car.
What dining options are available at Kempinski Hotel Cancun?
On-site dining includes Mediterranean cuisine at Fantino, Asian specialties at The Sushi Bar, and cocktails at the Lobby Lounge.
Is there a private beach at Kempinski Hotel Cancun?
Yes, there is private beach access with cabanas and sun loungers.
What recreational activities are available at Kempinski Hotel Cancun?
The hotel offers a golf course, tennis court, children's playground, and cooking classes.
Are there any restaurants near Kempinski Hotel Cancun?
Nearby restaurants include Fantino (0.5 km), Casitas (0.5 km), El Cafe Mexicano (0.5 km), and Porfirio's Cancun (0.5 km).
What type of rooms does Kempinski Hotel Cancun feature?
Rooms are elegantly designed, equipped with a mini bar, work desk, balcony with ocean views, and Wi-Fi.
Is parking available at Kempinski Hotel Cancun?
Private parking is available on-site for a fee of 20 USD per day.
What services are provided for children at Kempinski Hotel Cancun?
The hotel offers a kids' club, children's play area, and a children's buffet.
Can guests enjoy swimming pools at Kempinski Hotel Cancun?
The hotel features two outdoor swimming pools, including a heated option with sun loungers and beach towels.
What are the smoking policies at Kempinski Hotel Cancun?
Kempinski Hotel Cancun is a smoke-free property.
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