What is the check-in and check-out policy at Hotel Le Donjon - Coeur De La Cite Medievale?
Check-in is from 16:00 and check-out is by 12:00.
Hotel Le Donjon - Coeur De La Cite Medievale, Carcassonne
Key details
About the Hotel
2 Rue Du Comte Roger, Carcassonne, 11000,
- Next to the medieval Cite de Carcassonne Citadel
Great
8.4
9.2
4.0
4.2
4-star hotel in the medieval city of Carcassonne
Amenities
Hotel Le Donjon offers
Rooms
The hotel consists of Classic, Superior, Triple Superior,
Wellness
Guests can experience relaxation at the nearby
Dining
Dining at the hotel includes a daily
Highlights
Location: Just a minute's walk from Château Comtal
Rooms: Options for up to 4 occupants
Dining: Chez Christine brasserie with local cuisine
Wellness: Access to Spa de l'Hôtel de la Cité
Must-do experiences
- Stroll through the medieval streets of Cité for enchanting views.
- Savor a cassoulet at Restaurant Le Petit Jacques - it's a local staple!
- Visit the Basilica of St. Nazaire for stunning stained glass windows.
- Explore the hidden Château Comtal, part of the fortress walls.
- Check out the lively Carcassonne market on Saturdays for local delights.
Select your room type
Hotel Le Donjon - Coeur De La Cite Medievale offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Twin Room2 persons250 sq. feet2 Single bedsAir conditioningHeatingroom details
- Chambre Double Classique2 persons175 sq. feet1 Double bedAir conditioningHeatingroom details
- Suite2 persons380 sq. feet2 Single bedsAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Le Donjon - Coeur De La Cite Medievale offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Private parking is possible at a location nearby (reservation might be needed) at EUR 24 per day.
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Hotel Le Donjon - Coeur De La Cite Medievale features delightful dining experiences that blend traditional French cuisine with local influences. At the heart of the hotel, guests can savor exquisite flavors in warm and inviting settings that pay homage to the region's rich culinary heritage.
Restaurant chez Christine
French, Local
Ambiance
Family-friendly and traditional dining room overlooking the open kitchen, creating an engaging atmosphere.
Key Offerings
Signature dishes include foie gras with spiced Malbec jelly, roast Quercy lamb paired with wild ingredients, and a decadent meringue dessert featuring Figeac nuts and salted caramel. A menu curated by chef Cédric Laveau emphasizes seasonal produce and culinary trends.
Reservation
Recommended
Lunch and Dinner
Bar Bibliothèque
Casual bar experience
Ambiance
A serene and relaxing spot that harmonizes with nature, offering a cozy and inviting atmosphere.
Key Offerings
An ideal setting for unwinding, with an extensive drink menu that complements light bites. Perfect for leisurely afternoons or intimate evening gatherings.
Reservation
Not needed
Hours vary
Hotel Le Donjon - Coeur De La Cite Medievale Location
2 Rue Du Comte Roger, Carcassonne, 11000,
Explore Carcassonne
Explore Carcassonne
Cite de Carcassonne
1-minute walk
A UNESCO World Heritage site, this medieval fortress showcases stunning architecture and breathtaking views of the surrounding countryside.
Eglise Saint-Nazaire
5-minute walk
Gothic and Romanesque architectural elements come together in this historic church, renowned for its beautiful stained glass windows.
Chateau Comtal
3-minute walk
This castle offers guided tours narrating the history of Carcassonne, with panoramic views from its towers across the fortified city.
Musee des Beaux-Arts
16-minute walk
Showcasing a fine collection of European art from the 14th to 20th centuries, this museum is a cultural gem in Carcassonne.
Bike Tours
5-minute drive
Guided bike tours around Carcassonne provide a thrilling way to explore the city and its picturesque countryside. Rental services available.
Calvaire Garden
18-minute walk
This serene garden offers a peaceful atmosphere for relaxation, with beautifully maintained landscapes ideal for leisurely strolls.
Brasserie Le Donjon
1-minute walk
A casual dining spot serving local French cuisine, known for its inviting atmosphere and signature dish: Cassoulet.
Le Bellevue
1-minute walk
Offering a variety of regional dishes, this restaurant boasts panoramic views of the historic site, ideal for a memorable dining experience.
Le Bar des Artistes
10-minute walk
A vibrant nightlife spot, featuring live music performances and a lively atmosphere, perfect for enjoying the local art scene.
Cinema Le Colisée
10-minute drive
This cinema showcases the latest movies and occasional art films, providing entertainment for all ages in a comfortable setting.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at EUR 24 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2012
Number of rooms:
61
Former name
best western le donjon - coeur de la cite medievale
Reviews and Ratings
Feedback about Hotel Le Donjon - Coeur De La Cite Medievale from previous guests about their experience.
Guest reviewsbased on 3 reviews
Jessica from Canada
Family with children
Superior Double Room
4 nights in November 2025
|
Reviewed: February 12, 2026
6/10
a stay with some drawbacks
medieval walls easy exploration efficient system moldy shower noisy room garden room
the location inside the medieval walls was great. it made exploring very easy. the hotel had a system for luggage delivery since cars are restricted, it was efficient. the staff were friendly on arrival.
my shower ceiling had mold and the room was not clean as i expected. it was also quite noisy .
0 Helpful
Alex from United Kingdom
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: February 11, 2026
8.8/10
Excellent Stay Inside Medieval Walls
really good location diverse range excellent reception lovely view
the hotel's location was really good it sits right inside the medieval walls offering convenient access to sightseeing and nearby restaurants the buffet breakfast was a highlight with a diverse range of food choices i also appreciated the helpfulness of the staff the reception team was particularly excellent. the room provided a lovely view of the garden it made the stay more fun
the check-in process was not seamless upon arrival i faced a slight delay before the room was actually ready although this was a minor inconvenience it did affect the initial impression
Location
9/10
the hotel is situated in the heart of the medieval city it provides easy access to various attractions and restaurants the setting allows guests to fully immerse themselves in the historical atmosphere of the area
Service
9/10
staff ensured smooth transfer between parking and hotel the valet service was responsive and helpful especially with luggage handling the reception and concierge teams were available and provided efficient assistance
Facilities
8/10
a buffet breakfast offered various options including hot and cold selections the internal courtyard was quiet
Rooms
9/10
the room was spacious and well-kept the garden view added to the charm of the accommodations the room included a comfortable bed and sufficient space for luggage and personal items
0 Helpful
|
oscar from sweden
Single
superior double room
3 nights in August 2026
|
Reviewed: November 14, 2025
9.3/10
quiet rooms helpful staff comfortable armchairs
i found the location to be superb for exploring the medieval city. the staff was helpful and pleasant. i appreciated the quiet guest areas with large armchairs and subdued lighting, perfect for relaxation.
The room decor seemed somewhat dated. It could benefit from a refresh, though it was still adequate.
Rooms
9/10
the room had fresh towels daily and the white linen felt luxurious. a nice touch included still and fizzy water replenished daily in the room fridge. the presence of a small terrace provided a pleasant space to relax in the evening.
Dining
9/10
breakfast was good and sufficiently varied. the hotel uses a high-end coffee machine that prepares espresso, decaf, and cappuccino. it seemed to please a lot of people. i found it really nice.
Facilities
10/10
the location is inside the citadel walls, very close to everything. the hotel car service transported luggage from a pickup point outside the walls through tiny streets. the fun ride was an experience in itself, and i appreciated the convenience.
0 Helpful
|
Show more reviews
FAQs
About Hotel Le Donjon - Coeur De La Cite Medievale
How far is Hotel Le Donjon - Coeur De La Cite Medievale from Carcassonne Train Station?
The hotel is located 2 km from Carcassonne Train Station.
Are there any historical attractions near Hotel Le Donjon - Coeur De La Cite Medievale?
The Basilica of Saint-Nazaire is 0.3 km away, and the Château Comtal is less than 0.3 km from the hotel.
What dining options are available at Hotel Le Donjon - Coeur De La Cite Medievale?
The hotel features a restaurant serving traditional French cuisine and a cocktail bar.
Is breakfast included in the stay at Hotel Le Donjon - Coeur De La Cite Medievale?
Breakfast is available for an additional charge of 18 EUR.
What amenities are available in the rooms at Hotel Le Donjon - Coeur De La Cite Medievale?
Rooms are individually decorated and include a flat-screen TV, free Wi-Fi, and a mini bar fridge.
Is parking available at Hotel Le Donjon - Coeur De La Cite Medievale?
Private parking is available nearby for 24 EUR per day, and prior reservation is needed.
How can guests relax at Hotel Le Donjon - Coeur De La Cite Medievale?
Guests can enjoy the bar/lounge area for relaxation.
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