What is the policy for check-in and check-out at Mercure Hotel Kaiserhof City Center?
Check-in is at 15:00 and check-out is by 12:00.
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Mercure Hotel Kaiserhof City Center, Frankfurt am Main
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Key details
About the Hotel
Kaiserstr 62, Hessen, Frankfurt am Main, 60329,
- Steps from Romerberg
Great
8.0
8.5
3.8
3.8
4-star city-center hotel in Frankfurt am Main
Location
Mercure Hotel Kaiserhof City Center is situated just a short stroll from the
Rooms
The hotel comprises
Dining
On-site dining is available at the hotel's bar, where guests can enjoy a
Business Amenities
For business travelers, Mercure Hotel Kaiserhof City Center provides multiple
Additional Facilities
The hotel features a
Highlights
Location: Close to Frankfurt Hauptbahnhof
Rooms: 106 rooms including Privilege Rooms
Dining: Breakfast buffet available daily
Business: Conference rooms for up to 120 participants
Additional: Fitness area and sauna on-site
Must-do experiences
- Savor local Apfelwein at Aalsfelder, a cozy cider tavern.
- Visit the Städel Museum for world-class art from the Middle Ages.
- Stroll through Kleinmarkthalle for fresh local produce and snacks.
- Take a walk in Palmengarten, an exquisite botanical garden.
- Explore the Römer, Frankfurt's historical town hall with charm.
Select your room type
Mercure Hotel Kaiserhof City Center offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Double Room2 persons25 sq. feet1 Double bedAir conditioningBathtubroom details
- Standard Twin Room2 persons25 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Double Room2 persons25 sq. feet1 Double bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Mercure Hotel Kaiserhof City Center offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Mercure Hotel Kaiserhof City Center Location
Kaiserstr 62, Hessen, Frankfurt am Main, 60329,
Explore Frankfurt am Main
Explore Frankfurt
Main Tower
10 minutes' walk
Main Tower offers panoramic views of Frankfurt from its observation deck, making it a must-visit for photography enthusiasts.
Romer
15 minutes' walk
Romer, the iconic town hall, boasts stunning medieval architecture and serves as the heart of Frankfurt's Old Town.
Stadel Museum
10 minutes' walk
Stadel Museum houses an impressive collection of European art from the Middle Ages to contemporary works, offering something for every art lover.
Goethe House
12 minutes' walk
Goethe House, the birthplace of poet Johann Wolfgang von Goethe, provides insight into his life and exhibits his impactful works.
Bike Tours
15 minutes' walk
Guided bike tours let you explore Frankfurt's beautiful parks and historical sites at a leisurely pace-perfect for all ages.
Wellness Spa
12 minutes' walk
The local wellness spa offers relaxation through massages and sauna experiences, ideal for unwinding after a busy day.
Der Fette Bulle
2 minutes' walk
Der Fette Bulle specializes in gourmet burgers and craft beers with a casual atmosphere, perfect for a quick lunch or dinner.
Kakadu's
1 minute's walk
Kakadu's offers Australian cuisine with hearty dishes and a lively pub feel, making it a fun spot for a family meal.
Batschkapp
10 minutes' drive
Batschkapp is a popular live music venue known for hosting local bands and international acts in an energetic setting.
Opera House
20 minutes' walk
The Opera House presents a variety of performances including classical operas and ballets, appealing to cultural enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 23 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Romanian, Greek, Russian, Turkish, Arabic, Persian
Year renovated:
2010
Number of floors:
7
Number of rooms:
106
Former name
Quality Kaiserhof
Reviews and Ratings
Feedback about Mercure Hotel Kaiserhof City Center from previous guests about their experience.
Guest reviewsbased on 821 reviews
Charles from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed: January 23, 2026
7/10
good breakfast buffet comfortable room easy access awkward room design homeless presence small room
the staff were helpful and the breakfast buffet was very good. i found the facilities good, and my stay was excellent. it was a positive experience overall. i liked the rooms, they was comfortable and clean. the breakfasts were also very good in a very nice room. the location is good, it is just a few minutes walk to the main station. easy access to many attractions, they are within walking distance from the hotel.
My room was awkwardly designed. To open the safe, you needed to open the fridge. bed linen was folded on the bed, so i needed to make my bed. towels were in the bedroom not the bathroom. the front of the hotel give an impression that is not confortable, some homeless were on both sides of the hotel gate all day. my room was little, the pass between the bed and the desk was just 25 cm. it didn't have a luggage rack and in the bathroom the light over the mirror was broken.
0 Helpful
aiden from united kingdom
Business traveller
superior double room
3 nights in November 2025
|
Reviewed: January 02, 2026
8.5/10
good stay!
convenient location comfortable room helpful staff early check-in
the hotel is near the main train station. the room was comfortable and included a refrigerator. i appreciated the water cooker and coffee pot. the staff offered early check-in to an upgraded room.
i noticed a very slight lack of variety at breakfast.
Location
9/10
The hotel is conveniently located just a short walk from the main train station. This provides easy access to transportation, a big plus for travelers arriving or departing by train, we loved it. nearby attractions are easily accessible.
Facilities
8/10
The hotel provides parking underground. This is convenient traveling with cars and luggage, we found it very useful. the hotel also has a grocery store at the entrance making it easy to grab essentials.
Dining
8/10
the breakfast offers many selections. the hotel offers a buffet breakfast. i saw quality food, even if there wasn't much variety. the service was responsive.
Rooms
9/10
The room was spacious with modern conveniences, it offered comfort and convenience. there was a nespresso machine in the room. the provided welcome amenities added value to the stay. That was a surprise.
0 Helpful
|
pierre from france
Single
superior twin room
3 nights in October 2025
|
Reviewed: December 30, 2025
6/10
mixed feelings about my stay
sewage smell missing towels
The bathroom smelled strongly of sewage. i noticed the absence of hand towels and shower mats. There were only two large towels available. i asked at reception, but they told me they had no more towels in the entire hotel. this was quite disappointing for a hotel stay costing as much as it did.
0 Helpful
Show more reviews
FAQs
About Mercure Hotel Kaiserhof City Center
How far is Mercure Hotel Kaiserhof City Center from Frankfurt Main Train Station?
The hotel is located just 300 meters from Frankfurt Main Train Station.
What dining options are available near Mercure Hotel Kaiserhof City Center?
Nearby restaurants include Saravanaa Bhavan, Pho Ngon, Acapulco, and Feinkost Paradies, all within 0.5 km.
Does Mercure Hotel Kaiserhof City Center offer a breakfast service?
A large breakfast buffet is available each morning for an additional charge of 25 EUR.
What room amenities can guests expect at Mercure Hotel Kaiserhof City Center?
Rooms include free Wi-Fi, air conditioning, satellite TV, a mini fridge bar, and coffee and tea makers.
What fitness facilities are available at Mercure Hotel Kaiserhof City Center?
The hotel features a fitness center that is accessible to all guests.
Are there business facilities at Mercure Hotel Kaiserhof City Center?
The hotel offers a business center and 8 meeting rooms for events.
What notable attractions are within walking distance of Mercure Hotel Kaiserhof City Center?
Attractions such as Romerberg, Staedel Museum, and the Museum für Moderne Kunst are within a 15-minute walk.
Are laundry services available at Mercure Hotel Kaiserhof City Center?
Laundry services are provided as an additional amenity for guests.
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