8 Customs Street,
Auckland,
New Zealand,
1001,
Auckland Region
-
Steps from the Viaduct
Great
8.3
8.8
/10
4.2
4.0
/5
4-star city-center luxury in Auckland
Location
Mövenpick Hotel Auckland is located in the CBD, steps from the Commercial Bay shopping precinct and a 5-minute walk from Britomart Train Station. The ferry terminal is directly across, providing access to Waiheke Island and Rangitoto Island Scenic Reserve. Guests can explore Auckland's iconic attractions, including Sky Tower, just a 10-minute walk away.
Dining
The hotel houses Custom Lane, an urban café known for barista-made coffee and house-made pastries, open weekdays from 6.30 am to 11.30 am. Guests can dine on Korean fusion cuisine at BODA, the hotel's top floor restaurant featuring city views. A standout attraction is the daily Chocolate Hour, offering an array of chocolate delights.
Rooms
Mövenpick Hotel Auckland offers a range of rooms, including options with harbour or city views. Each room is equipped with plush premium bedding, Yuni amenities, and a 42" smart TV with Bluetooth connectivity. The hotel also includes spacious suites with separate lounge areas and Nespresso machines for added convenience.
Wellness
The hotel incorporates wellness options with a library for relaxation, featuring a collection of New Zealand literature. A virtual gym allows guests to access various fitness videos, helping them maintain their routines while traveling. Additional spaces include a dedicated area for business and conference needs.
Business Facilities
With a dedicated conference and event floor, Mövenpick Hotel Auckland is equipped to support both large and small gatherings. The hotel offers state-of-the-art technology in its business centre, which is available from 7 am to 7 pm. Outdoor spaces provide additional venues for events and celebrations.
Highlights
Location: Steps from Commercial Bay
Dining: Daily Chocolate Hour
Rooms: Spacious suites with lounge areas
Wellness: Library for relaxation
Business: State-of-the-art conference facilities
Must-do experiences
Stroll through the Auckland Domain for beautiful gardens and views.
Taste the famous fish and chips at Duplicated A Fish & Chips.
Visit the Auckland War Memorial Museum for rich local history.
Explore the vibrant Victoria Street Market for unique artisan goods.
Take a ferry to Waiheke Island for stunning wineries and beaches.
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Select your room type
Moevenpick Hotel Auckland offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Queen Room
2 persons
175 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior King Room City side
2 persons
240 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Room Two Single Beds City Side
2 persons
240 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior Queen Room City side
2 persons
240 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Moevenpick Hotel Auckland offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
The onsite dining options at Movenpick Hotel Auckland offer a delightful blend of modern family-friendly settings and local flavors. Guests can enjoy a variety of meal types, accommodating vegetarian, vegan, gluten-free, and dairy-free preferences, all while soaking in the vibrant atmosphere of Auckland.
Vue
Local cuisine
Ambiance
Family-friendly and modern, creating a welcoming space for all.
Key Offerings
Experience a menu rich in local ingredients, featuring vitality-focused meals suitable for various dietary needs. The relaxed yet contemporary design enhances every dining moment.
Reservation
Yes
Hours vary.
Custom Lane
Contemporary dining with dietary options
Ambiance
A modern and stylish setting ideal for casual dining.
Key Offerings
Specializes in gluten-free and dairy-free meals, providing a unique twist on modern favorites, ensuring that guests can indulge without compromise.
Reservation
No
Hours vary.
Bar
Casual bar fare
Ambiance
Offers mesmerizing views over Queen Street, adding to a vibrant social atmosphere.
Key Offerings
Enjoy craft cocktails and light bites while absorbing the bustling energy of the city's iconic address.
Reservation
No
Hours vary.
Moevenpick Hotel Auckland Location
8 Customs Street,
Auckland,
New Zealand,
1001,
Auckland Region
Map view
8 Customs Street,
Auckland,
New Zealand,
1001,
Auckland Region
City landmarks
Tower
SkyTower
2800 ft
Park
Auckland War Memorial Museum
1.3
mi
Gallery
Auckland Art Gallery Toi o Tamaki
3200 ft
Landmark
Viaduct Harbour
3600 ft
Square
Aotea Square
4200 ft
Stadium
Spark Arena
3600 ft
Park
Albert Park
3300 ft
Event hall
SKYCITY Auckland Convention Centre
2800 ft
Theatre
Aotea Centre
3900 ft
Landmark
Queen Street
2500 ft
Public Building
Auckland Town Hall
3400 ft
Shopping Area
Victoria Park Market
4500 ft
Landmark
Statue of Sir Dove-Myer Robinson
2100 ft
Event hall
ANZ Viaduct Events Centre
2700 ft
Church
St Matthew-in-the-City Church
2800 ft
Square
Wynyard Quarter
3500 ft
Library
Central City Library
3300 ft
Church
St. Paul's Church
3600 ft
Event hall
SKYCITY Auckland
2800 ft
Bridge
Wynyard Crossing
2400 ft
Bridge
Auckland Harbour Bridge
1.5
mi
Nearby
Museum
New Zealand Maritime Museum
1600 ft
Level 3 130 Quay Street Waitemata Harbour
Britomart
900 ft
Square
Takutai Square
1100 ft
Square
Vulcan Lane
1300 ft
Harbour
Queens Wharf
2000 ft
Church
St Patrick's Cathedral
1800 ft
Ferry Building 99 Quay Street
Ferry Building
1000 ft
Harbour
Princes Wharf
1600 ft
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
1700 ft
Restaurants
Vue Restaurant
200 ft
8 Customs Street East Grand Mercure Auckland Hotel Restaurant Top Floor
Cafe Hanoi
600 ft
Galway St & Commerce St Conrner Galway Street & Commerce Street
BurgerFuel Customs Street
200 ft
13 Customs Street East Dilworth Builing
Customs Coffee House
300 ft
34-40 Queen St
Ortolana
800 ft
33 Tyler Street Britomart
Xuxu Dumpling Bar
500 ft
Levy building Cnr Commerce and Galway steets
Brothers Beer Juke Joint
300 ft
7/21 Queen Street Commercial Bay
Everybody's
400 ft
7 Fort Lane 44 Queen St
Queens Cafe Bistro
300 ft
34 - 40 Queen Street Level 1 Queens Arcade
Explore Auckland
Explore Auckland's Vibrant Scene
Top Attractions
Activities
Dining
Entertainment
SkyTower
11 minutes' walk
Iconic view of Auckland from 328 meters high. Enjoy stunning panoramas, adrenaline experiences like the SkyJump, and dining options.
Auckland War Memorial Museum
25 minutes' walk
Home to New Zealand's heritage, this museum features extensive Polynesian and Maori exhibits. Free admission on certain days.
Auckland Art Gallery Toi o Tamaki
12 minutes' walk
New Zealand's most extensive art collection in a stunning building. Free admission; features local and international works.
Viaduct Harbour
14 minutes' walk
Picturesque harbour area with dining options and views. Great for leisurely strolls and boat watching.
Waiheke Island Day Trip
40 minutes' drive
Ferry rides to stunning vineyards and beaches. Great for wine tours, hiking, and relaxation by the coast.
Auckland Bike Tour
15 minutes' walk
Guided bike tours through the city's parks, waterfront, and historical sites. Perfect for active guests.
Auckland Spa
10 minutes' walk
Wellness options include various spa treatments for relaxation. Booking ahead is recommended.
SkyJump
11 minutes' walk
Thrilling 192-meter drop from the SkyTower. A must for adventure seekers looking for a unique experience.
Vue Restaurant
1 minute' walk
Rooftop views and a contemporary menu focus on local ingredients. Great for fine dining; reservations recommended.
Cafe Hanoi
2 minutes' walk
Vibrant atmosphere with authentic Vietnamese cuisine. Signature dishes include pho and fresh spring rolls.
Ortolana
3 minutes' walk
Seasonal, farm-to-table menu with a focus on fresh produce. Casual dining environment perfect for families.
BurgerFuel Customs Street
1 minute' walk
Casual eatery known for gourmet burgers and vegetarian options. Quick and tasty; ideal for a satisfying meal.
Spark Arena
14 minutes' walk
Popular venue for concerts and events. Features diverse shows from music to sports, catering to all ages.
Aotea Centre
15 minutes' walk
Home to various performing arts. Enjoy theater shows, concerts, and events in an elegant setting.
Queen Street
10 minutes' walk
Vibrant central shopping district with boutiques, cafes, and street performances, great for evening outings.
Victoria Park Market
17 minutes' walk
Historic market featuring local crafts, food stalls, and more. Family-friendly atmosphere with live events.
Getting around
City Centre
Auckland32 min
·
1.6
mi
Airports
Auckland (AKL)35 min
·
14.1
mi
Great Barrier (GBZ)178 min
·
73.6
mi
Train
Train Station - Britomart2 min
·
400 ft
Train Station - Grafton29 min
·
1.5
mi
Bus
Bus stop2 min
·
400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at NZD 50 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 42 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Korean, Hindi
Number of floors:
13
Number of rooms:
176
Former name
Grand Mercure Auckland
Reviews and Ratings
Feedback about Moevenpick Hotel Auckland from previous guests about their experience.
Review score
Based on 1241 verified reviews
8.3/10
Great
83%
Recommend
Breakfast
7.9/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
7.7/10
Location
9.4/10
Paid Wi-Fi
7.9/10
Staff
8.8/10
Value for money
8.0/10
Guest reviews
based on 1241 reviews
8.3/10
based on 1824 reviews
8.3/10
Edward from Canada
Single
Superior King Room City side
3 nights in November 2025
|
Reviewed: February 17, 2026
9.0/10
Superb stay with minor hiccup
prime locationhelpful staffeasy access
The hotel boasted prime location to the train station. This was very practical. I found appreciated the toiletries and the staff was helpful, offering easy early access to my room. This assistance proved beneficial, I use a walking stick, and I did not have to walk around for hours.
Facilities
9/10
The fitness center offers three treadmills with adjustable inclines, two stationary bikes for cardio, and a selection of free weights, ensuring a well-rounded workout option is available. It provides sufficient equipment for maintaining a fitness routine.
Location
10/10
The situation is ideal for moving about the central business district and beyond. The main station is a short walk away. It facilitates easy commutes. Many shops and restaurants are nearby.
Dining
9/10
The restaurant on the thirteenth floor features beautiful views and an expansive buffet. Breakfast included healthy choices, even a self-serve fruit and vegetable juicer. The restaurant has a fine view.
Rooms
8/10
The room was spacious with a comfortable bed. There was a separate sitting area with a sofa and a desk. I appreciated the modern decor.
0 Helpful
|
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Ben from United Kingdom
Single
Superior Queen Room City side
3 nights in November 2025
|
Reviewed: December 22, 2025
6/10
clean roomlacking servicedelayed service
The room was clean. (That is always a plus!)
I found the service at the front desk somewhat lacking. When I checked in, there was no assistance offered with my luggage. the room lacked a "Make Up Room" card, so I had to call to request service, delayed due to a high volume of requests.
0 Helpful
Joanna from United Kingdom
Superior Queen Room City side
4 nights in October 2025
|
Reviewed: December 21, 2025
9/10
great LOCATION
twin bedsearly check-inavailable beds
we arrived and were excited to find twin beds AVAILABLE. the restaurant made it easy because we did not have to go anywhere when tired. My friend was able to check in EARLY.
0 Helpful
stella from sweden
Couple
deluxe king room ocean view
3 nights in November 2025
|
Reviewed: December 15, 2025
8.7/10
lovely stay
good breakfastconvenient locationefficient servicecomfortable bed
the breakfast offered a good selection. the location proved convenient, especially for accessing various retail outlets and restaurants. i found the valet parking service to be efficient and well-managed. i liked the super comfortable bed.
the minibar items seemed overpriced compared to similar items available in nearby stores.
Service
9/10
the lobby staff was polite and very helpful. the check-in staff was especially efficient. they were eager to assist with any questions i had about the local area and amenities, offering directions. it made my arrival smooth!
Facilities
8/10
There is a guest laundry available on floor 4, it is quite useful for longer stays. i liked the 24-hour ice cream sundae service. Dial-a-sundae is a great touch! the hotel provides easy access to the harbor.
Rooms
9/10
the room size was good. it featured comfortable beds and a great shower! toiletries and refreshments were well-stocked. the room offered a beautiful view of the waterfront.
0 Helpful
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FAQs
About Moevenpick Hotel Auckland
How far is the Moevenpick Hotel Auckland from the city centre?
Auckland city centre is reachable within a 30-minute walk from the Moevenpick Hotel Auckland.
What popular attractions are closest to the 5-star Moevenpick Hotel Auckland?
Guests of the 5-star Moevenpick Hotel Auckland can visit Takutai Square (about a 5-minute walk from the accommodation), or New Zealand Maritime Museum placed 6 minutes' walk away.
Does the 5-star Moevenpick Hotel Auckland have a car parking on site?
Yes, the 5-star Moevenpick Hotel Auckland offers public parking on site.
How much does a room at the Auckland hotel cost?
The price for a room in the Auckland hotel starts at $139.
What payment methods are available in the Moevenpick Hotel Auckland?
At the Moevenpick Hotel Auckland, guests can pay using American Express, Diners Club, and Eftpos as well as other payment methods.
What are the room types offered by the 5-star Moevenpick Hotel Auckland?
The 5-star Moevenpick Hotel Auckland provides such room types as Superior City Side Queen Room, Superior City Side King Room, and Superior City Side Twin Room.
Does the Auckland hotel staff speak foreign languages?
Yes, the staff of the Auckland hotel can assist you in English, Chinese, Korean, and Hindi.
Does the 5-star Moevenpick Hotel Auckland provide business facilities?
Yes, the 5-star Moevenpick Hotel Auckland comprises a conference centre as well as conference facilities and a photocopier.
Are there any cleaning services provided at the hotel?
Yes, the hotel provides dry cleaning and housekeeping service.
Which facilities does the Moevenpick Hotel Auckland provide?
Top locations of the Moevenpick Hotel Auckland include a library and luggage storage, whereas guests' safety will be ensured with 24-hour security service and luggage storage.