H15 Palace, A Luxury Collection Hotel, Krakow, Krakow — Top Rated (8+) from $370| BestHotel.net

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H15 Palace, A Luxury Collection Hotel, Krakow Exterior photo This is an image showcasing a luxurious and opulent interior design.

**Key Features:**

* **Lighting:** The most striking feature is the massive, elaborate crystal chandelier hanging from the center of the ceiling, which casts a brilliant, warm ligh

H15 Palace, A Luxury Collection Hotel, Krakow Exterior photo This is a photograph of a very opulent and grand interior space, likely the lobby or a large reception area of a luxury hotel or high-end building.

Here's a detailed description:

**Architecture and Atmosphere:**
The room is characterized by an incr

H15 Palace, A Luxury Collection Hotel, Krakow Exterior photo This is a photograph of a grand, classic-style building, likely a historic apartment building or a large institutional building.

**Architectural Features:**
* **Facade:** The building has a light, creamy or pale beige facade, suggesting a well-mai

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About the Hotel

Ul. Sw. Jana 15, Krakow, Poland, 31-017

Steps from the Old Town

Perfect

9.4

9.7

/10

4.5

4.6

5-star Luxury Hotel in Krakow

Amenities

H15 Palace provides a range of upscale amenities, including a restaurant, bistro with full bar, and a comprehensive spa. A state-of-the-art fitness center supports various workout routines, while the swimming pool, jacuzzi, and both wet and dry saunas enhance relaxation. Guests can also enjoy exquisite culinary experiences prepared by Chef Mateusz Suliga.

Rooms

The hotel offers seventy distinctive rooms and suites, each showcasing historical restorations blended with contemporary design. Guests can choose from various room sizes, including a Royal Suite featuring original frescoes and elaborate furnishings. Spacious rooms boast ceilings over 4.5 meters high, highlighting the luxury typically found only in palatial accommodations.

Location

Situated at 15 St John's Street, the hotel occupies a historically significant area where aristocratic Polish families once lived. The palace's origins date back to the 16th century, embodying a rich cultural heritage. The hotel is within easy reach of Krakow's renowned attractions, museums, and galleries.

Wellness

The hotel's spa offers an array of unique treatments, including those utilizing natural vegan SCENS cosmetics. Guests can indulge in specialized massages and body treatments that promote relaxation and rejuvenation. The spa's ambiance enhances the overall wellness experience, making it a focal point of the H15 Palace.

Dining

Dining at H15 Palace includes the upscale Artesse Restaurant, known for its fine dining and gourmet dishes. The Hours Bistro serves refreshing beverages and quality meals inspired by local history. Both dining venues contribute to a memorable culinary experience within the palace.

Highlights

Location: Historic 16th-century site

Rooms: Seventy distinct accommodations with high ceilings

Dining: Artesse Restaurant features gourmet cuisine

Wellness: Spa with natural vegan treatments

Must-do experiences

Stroll through the historic Cloth Hall for unique local crafts.
Taste the famous Obwarzanek, a braided bagel sold by street vendors.
Visit the Wawel Castle for breathtaking views and rich history.
Explore the hidden Tadeusz Kantor Museum for avant-garde art.
Join a food tour to savor traditional pierogi and local delicacies.

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Select your room type

H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

2 persons

345 sq. feet

1 King-size bed

room details

Classic Twin Guest Room

2 persons

345 sq. feet

2 Single beds

room details

Twin Junior Suite

2 persons

400 sq. feet

2 Single beds

room details

Junior King Suite

2 persons

400 sq. feet

room details

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Facilities

H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Soundproofed rooms
Garden furniture
Ironing facilities

Dining Onsite

At H15 Palace, A Luxury Collection Hotel in Krakow, dining options unfold a tapestry of culinary delights, blending international and European flavors in inviting settings. Each restaurant promises a unique experience, whether it's a casual lunch or an elegant dinner accompanied by carefully crafted beverages.

H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar or restaurant with a unique architectural design. The ceiling is a series of large, arched vaults made of a warm, textured material, possibly plaster or concrete. These arches create a sense of spaciousne

H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows a cozy and stylish corner of a room, likely a hotel lobby or lounge area. The color palette is warm and inviting, featuring creams, browns, and black accents.

The main focus is a curved sofa with a black and white striped backrest an

H15 Palace, A Luxury Collection Hotel, Krakow Restaurant photo The photo shows the interior of a stylish bar with a distinctive architectural design. The ceiling is vaulted and made of a light-colored stone or concrete, giving the space an old-world charm. Large, arched windows are visible along one wall, lettin

Bistro The Hours

International

Ambiance

This modern bistro welcomes guests into a sleek and contemporary setting, perfect for enjoying leisurely meals.

Key Offerings

Bistro The Hours specializes in diverse international dishes that highlight seasonal flavors, with a delightful selection of craft cocktails to enhance the dining experience. The inviting atmosphere makes it an ideal spot for catching up with friends or unwinding after a day of exploration.

Reservation

Not needed.

Open for lunch and dinner daily from 14:00 to 22:00.

Restauracja Artesse

European

Ambiance

Restauracja Artesse features a sophisticated setting that captures the essence of European dining, offering an intimate atmosphere for evening meals.

Key Offerings

This elegant restaurant showcases a menu rooted in European traditions, with carefully crafted dishes that highlight local ingredients. A perfect choice for a romantic dinner or celebrating special occasions, the ambiance enriches the culinary experience.

Reservation

Recommended.

Open for dinner Thursday through Saturday from 17:00 to 23:00.

H15 Palace, A Luxury Collection Hotel, Krakow Location

Ul. Sw. Jana 15, Krakow, Poland, 31-017

Map view

Ul. Sw. Jana 15, Krakow, Poland, 31-017

City landmarks

Castle

Wawel Royal Castle

1.2 mi

Square

Main Square

2100 ft

University

Collegium Maius Great College

3500 ft

Landmark

Saint Barbara's Church

2100 ft

Church

St. Mary's Basilica

2100 ft

Museum

The Cloth Hall

2100 ft

Landmark

Krakow Barbican

2600 ft

Landmark

Krakow's Rynek Glowny Central Square

2100 ft

Landmark

Corpus Christi Church

1.2 mi

Landmark

Church of St. Andrew

2100 ft

Church

Church of Saint Apostles Peter and Paul

2100 ft

Landmark

Old Town

2100 ft

Museum

Cracow Historical Museum

2100 ft

Tower

Town Hall Tower

2100 ft

Landmark

Adam Mickiewicz Monument

2100 ft

Landmark

Saint Florian's Gate

2100 ft

Museum

Czartoryski Museum

2100 ft

Landmark

Bunkier Sztuki Contemporary Art Gallery

3500 ft

Church

St. Francis of Assisi Church and Monastery

2100 ft

Landmark

Planty Park

2100 ft

Church

Church of St Adalbert

2100 ft

Church

Wawel Cathedral

1.2 mi

Museum

National Museum in Krakow

1.1 mi

Church

Dominican Church

2100 ft

Church

Saint Cross Church

2100 ft

Museum

Rynek Underground

2100 ft

Museum

Lost Souls Alley

2100 ft

Synagogue

Old Synagogue

1.2 mi

Mall

Galeria Krakowska

4200 ft

Nearby

Monument

Grunwald Monument

900 ft

Restaurants

Gossip Cafe 2

0 ft

Zwierzyniecka 4

Pracownia Piwa

100 ft

ul. Kasztanowa 31

Cyrano de Bergerac

600 ft

ul. Slawkowska 26

The Mexican

700 ft

ul.Florianska 34

Galicyjska Restaurant

400 ft

ul. Pijarska 9

Piwnica Pod Zlota Pipa

800 ft

ul. Florianska 30

Vesuvio

800 ft

ul. Florianska 38

Dobry Kumpel Pub

700 ft

Florianska 47

Restauracja Szlachecka Miod i Wino

400 ft

ul. Slawkowska 32

Explore Krakow

Main Square

8 minutes walking

Vibrant hub of culture and history, featuring the Cloth Hall and St. Mary's Basilica, surrounded by cafes and shops.

Wawel Royal Castle

25 minutes walking

Historic royal residence with stunning architecture and art. Offers guided tours and beautiful gardens.

Collegium Maius Great College

13 minutes walking

Home to the Jagiellonian University, showcasing medieval architecture and an impressive museum of scientific instruments.

Saint Barbara's Church

8 minutes walking

Gothic church known for its intricate architecture and serene atmosphere, making it a unique spot for contemplation.

Krakow Bike Tours

8 minutes walking

Guided bike tours through Krakow's historical sites. Rentals are available for independent exploration.

Yoga Classes at Yogurt

10 minutes walking

Relaxing yoga sessions offered at a local studio with various classes catering to all skill levels.

Gossip Cafe

1 minute walking

Charming cafe offering local pastries and great coffee. Perfect for a casual breakfast or afternoon snack.

Cyrano de Bergerac

2 minutes walking

Elegant dining with French cuisine, renowned for its duck dishes and romantic atmosphere. Reservations recommended.

The Mexican

3 minutes walking

Casual Mexican spot famous for its tacos and margaritas, great for families and groups looking for a fun dining experience.

Krakow Barbican

10 minutes walking

Historical fortified structure hosting local events and exhibitions, providing insights into Krakow's past.

Bunkier Sztuki Contemporary Art Gallery

13 minutes walking

Modern art gallery featuring dynamic exhibitions and events, ideal for art enthusiasts and all-ages visitors.

Getting around

City Centre

Krakow5 min · 1400 ft

Airports

John Paul II International Krakow-Balice (KRK)25 min · 10.2 mi

Katowice (KTW)158 min · 65.1 mi

Train

Kraków Main Station9 min · 2300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby at PLN 150 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of PLN 160 per person per day.

Pets

Pets are allowed on request.

Languages

English, Italian, Polish, Russian, Ukrainian

Number of floors:

Number of rooms:

Former name

hotel h15 luxury palace - destigo hotels

Reviews and Ratings

Feedback about H15 Palace, A Luxury Collection Hotel, Krakow from previous guests about their experience.

Review score

Based on 895 verified reviews

9.4/10

Perfect

95%

Recommend

Cleanliness

9.6/10

Comfort

9.6/10

Facilities

9.4/10

Free Wi-Fi

9.4/10

Location

9.7/10

Staff

9.5/10

Value for money

8.9/10

Alexander from Germany

Couple

Deluxe

3 nights in November 2025

Reviewed: February 02, 2026

9.5/10

amazing palace stay

spacious roomclean roomgym facilitiescentral location

i found the room super spacious and clean. the bathroom was also large and luxurious. i appreciated the great gym facilities they have available. the central location made exploring very easy.

the breakfast area felt a little crowded during peak hours.

Service

10/10

The staff was very attentive. check-in and check-out processes were both efficient. concierge services were helpful with arranging excursions. They provided detailed information and prompt assistance.

Facilities

9/10

the spa provided a relaxing environment. the pool area included comfortable loungers. breakfast offered a wide variety of options, showcasing fresh ingredients and attentive service.

0 Helpful

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aubrey from australia

Single

deluxe

4 nights in August 2025

Reviewed: October 16, 2025

6/10

underwhelming experience

good locationodd payment

the location was acceptable.

the payment process seemed odd, and my card was charged multiple times for deposits, i found that suspicious.

0 Helpful

rosie from united kingdom

Couple

deluxe

3 nights in August 2025

Reviewed: August 19, 2025

9.3/10

a good stay!

room upgradefriendly staffarranged tripslimited menu

I appreciated the room upgrade. It. the staff were friendly and always ready to help. They created such a warm atmosphere. the hotel arranged perfect trips to the salt mines and the auschwitz, so convenient.

the bistro bar menu felt somewhat limited after my first night there.

Facilities

9/10

The spa had super clean, relaxing facilities that greatly helped unwind after exploring. welcome drinks were available upon arrival. This provided a refreshing start. i found the pool and sauna especially enjoyable too.

Rooms

9/10

My room was immaculate and beautifully presented. it offered a luxurious feel! the bathroom included byredo products and frette bathrobes. These were premium touches. the hotel provided great room service. This was available to guests.

Location

10/10

the location was easily accessible to all city delights, however it was still peaceful. its central situation helped to get around the city easily. the surroundings had many options for sightseeing, shopping, and dining too.

Dining

9/10

Breakfast was friendly, attentive, and professional at all times, even good. the food from the bistro was beautifully served. It was a treat. the michelin guide mentioned the on-site restaurant and it was a high standard.

0 Helpful

Elijah from Israel

Family with children

Double Room

5 nights in June 2025

Reviewed: July 25, 2025

9/10

amazing visit to this gem

attentive staffhelpful assistancefree water

the hotel staff were really attentive. they helped with every request. our rooms were close to each other and on a high floor per our request. the staff helped with luggage and provided details about the hotel upon arrival. they always provided water at no cost. i loved that they assisted with restaurant and taxi bookings too.

the breakfast cost felt a little disappointing compared to other places.

Location

10/10

the hotel's location is ideal. it's central and near everything. we could walk anywhere. finding excellent restaurants nearby in the evening was easy. the convenience really added to our stay.

0 Helpful

FAQs

About H15 Palace, A Luxury Collection Hotel, Krakow

What is the distance from the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow to Krakow city centre?

Krakow city centre is reachable within a 5-minute walk from the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow.

What is the closest airport to H15 Palace, A Luxury Collection Hotel, Krakow?

John Paul II International Krakow-Balice airport is located within a 22-minute drive (20 km) from H15 Palace, A Luxury Collection Hotel, Krakow.

Should we expect an airport shuttle to bring us to the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow?

Airport shuttle which will take you to the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow with a 22-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

What payment methods are available in the 5-star H15 Palace, A Luxury Collection Hotel, Krakow?

At the 5-star H15 Palace, A Luxury Collection Hotel, Krakow, you can pay using American Express and Visa.

What kinds of rooms does the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow offer?

The comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow offers such room types as Deluxe Queen Room, Royal Apartment, and Superior Room.

Is the hotel equipped with amenities for persons with disabilities?

Yes, the hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.

Are there any business facilities featured at the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow?

For business travellers the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow offers a meeting room as well as conference equipment and a photocopier.

Which facilities are provided in the 5-star H15 Palace, A Luxury Collection Hotel, Krakow?

Top locations of the 5-star H15 Palace, A Luxury Collection Hotel, Krakow include a luggage room and a shopping area, whereas guests' safety will be ensured with 24-hour security service and a luggage locker.

What spa facilities are provided at the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow?

Pampering amenities in the comfortable 5-star H15 Palace, A Luxury Collection Hotel, Krakow include a steam room, a Jacuzzi, and a massage chair.

Do you have a pool at the Krakow hotel?

Yes, there is a swimming pool as well as a hot tub at the Krakow hotel.