What is the distance from H15 Palace, A Luxury Collection Hotel, Krakow to the nearest airport?
The nearest airport is John Paul II International Airport Kraków-Balice Airport, located 17 km from the property.
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H15 Palace, A Luxury Collection Hotel, Krakow, Krakow
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Key details
About the Hotel
Ul. Sw. Jana 15, Krakow, 31-017,
- Steps from the Old Town
Perfect
9.4
9.7
4.6
4.6
5-star Luxury Hotel in Krakow
Amenities
H15 Palace provides a range of upscale amenities, including a restaurant,
Rooms
The hotel offers
Location
Situated at
Wellness
The hotel's spa offers an array of
Dining
Dining at H15 Palace includes the upscale
Highlights
Location: Historic 16th-century site
Rooms: Seventy distinct accommodations with high ceilings
Dining: Artesse Restaurant features gourmet cuisine
Wellness: Spa with natural vegan treatments
Must-do experiences
- Stroll through the historic Cloth Hall for unique local crafts.
- Taste the famous Obwarzanek, a braided bagel sold by street vendors.
- Visit the Wawel Castle for breathtaking views and rich history.
- Explore the hidden Tadeusz Kantor Museum for avant-garde art.
- Join a food tour to savor traditional pierogi and local delicacies.
Select your room type
H15 Palace, A Luxury Collection Hotel, Krakow offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Classic King Room2 persons32 sq. feet1 King-size bedroom details
- Classic Twin Guest Room2 persons32 sq. feet2 Single bedsroom details
- Twin Junior Suite2 persons37 sq. feet2 Single bedsroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
H15 Palace, A Luxury Collection Hotel, Krakow offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Garden furniture
- Ironing facilities
Show more
Dining Onsite
At H15 Palace, A Luxury Collection Hotel in Krakow, dining options unfold a tapestry of culinary delights, blending international and European flavors in inviting settings. Each restaurant promises a unique experience, whether it's a casual lunch or an elegant dinner accompanied by carefully crafted beverages.
H15 Palace, A Luxury Collection Hotel, Krakow Location
Ul. Sw. Jana 15, Krakow, 31-017,
Explore Krakow
Explore Krakow
Main Square
8 minutes walking
Vibrant hub of culture and history, featuring the Cloth Hall and St. Mary's Basilica, surrounded by cafes and shops.
Wawel Royal Castle
25 minutes walking
Historic royal residence with stunning architecture and art. Offers guided tours and beautiful gardens.
Collegium Maius Great College
13 minutes walking
Home to the Jagiellonian University, showcasing medieval architecture and an impressive museum of scientific instruments.
Saint Barbara's Church
8 minutes walking
Gothic church known for its intricate architecture and serene atmosphere, making it a unique spot for contemplation.
Krakow Bike Tours
8 minutes walking
Guided bike tours through Krakow's historical sites. Rentals are available for independent exploration.
Yoga Classes at Yogurt
10 minutes walking
Relaxing yoga sessions offered at a local studio with various classes catering to all skill levels.
Gossip Cafe
1 minute walking
Charming cafe offering local pastries and great coffee. Perfect for a casual breakfast or afternoon snack.
Cyrano de Bergerac
2 minutes walking
Elegant dining with French cuisine, renowned for its duck dishes and romantic atmosphere. Reservations recommended.
The Mexican
3 minutes walking
Casual Mexican spot famous for its tacos and margaritas, great for families and groups looking for a fun dining experience.
Krakow Barbican
10 minutes walking
Historical fortified structure hosting local events and exhibitions, providing insights into Krakow's past.
Bunkier Sztuki Contemporary Art Gallery
13 minutes walking
Modern art gallery featuring dynamic exhibitions and events, ideal for art enthusiasts and all-ages visitors.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of PLN 180.0 per person.
Pets
Pets are allowed on request.
Languages
English, Italian, Polish, Russian, Ukrainian
Number of floors:
4
Number of rooms:
70
Former name
hotel h15 luxury palace - destigo hotels
Reviews and Ratings
Feedback about H15 Palace, A Luxury Collection Hotel, Krakow from previous guests about their experience.
Guest reviewsbased on 930 reviews
Alexander from Germany
Couple
Deluxe
3 nights in November 2025
|
Reviewed: February 02, 2026
9.5/10
amazing palace stay
spacious room clean room gym facilities central location
i found the room super spacious and clean. the bathroom was also large and luxurious. i appreciated the great gym facilities they have available. the central location made exploring very easy.
the breakfast area felt a little crowded during peak hours.
Service
10/10
The staff was very attentive. check-in and check-out processes were both efficient. concierge services were helpful with arranging excursions. They provided detailed information and prompt assistance.
Facilities
9/10
the spa provided a relaxing environment. the pool area included comfortable loungers. breakfast offered a wide variety of options, showcasing fresh ingredients and attentive service.
0 Helpful
|
aubrey from australia
Single
deluxe
4 nights in August 2025
|
Reviewed: October 16, 2025
6/10
underwhelming experience
the location was acceptable.
the payment process seemed odd, and my card was charged multiple times for deposits, i found that suspicious.
0 Helpful
rosie from united kingdom
Couple
deluxe
3 nights in August 2025
|
Reviewed: August 19, 2025
9.3/10
a good stay!
room upgrade friendly staff arranged trips
I appreciated the room upgrade. It. the staff were friendly and always ready to help. They created such a warm atmosphere. the hotel arranged perfect trips to the salt mines and the auschwitz, so convenient.
the bistro bar menu felt somewhat limited after my first night there.
Facilities
9/10
The spa had super clean, relaxing facilities that greatly helped unwind after exploring. welcome drinks were available upon arrival. This provided a refreshing start. i found the pool and sauna especially enjoyable too.
Rooms
9/10
My room was immaculate and beautifully presented. it offered a luxurious feel! the bathroom included byredo products and frette bathrobes. These were premium touches. the hotel provided great room service. This was available to guests.
Location
10/10
the location was easily accessible to all city delights, however it was still peaceful. its central situation helped to get around the city easily. the surroundings had many options for sightseeing, shopping, and dining too.
Dining
9/10
Breakfast was friendly, attentive, and professional at all times, even good. the food from the bistro was beautifully served. It was a treat. the michelin guide mentioned the on-site restaurant and it was a high standard.
0 Helpful
|
Elijah from Israel
Family with children
Double Room
5 nights in June 2025
|
Reviewed: July 25, 2025
9/10
amazing visit to this gem
attentive staff helpful assistance free water
the hotel staff were really attentive. they helped with every request. our rooms were close to each other and on a high floor per our request. the staff helped with luggage and provided details about the hotel upon arrival. they always provided water at no cost. i loved that they assisted with restaurant and taxi bookings too.
the breakfast cost felt a little disappointing compared to other places.
Location
10/10
the hotel's location is ideal. it's central and near everything. we could walk anywhere. finding excellent restaurants nearby in the evening was easy. the convenience really added to our stay.
0 Helpful
|
Show more reviews
FAQs
About H15 Palace, A Luxury Collection Hotel, Krakow
What are the check-in and check-out times at H15 Palace, A Luxury Collection Hotel, Krakow?
Check-in is from 15:00 and check-out is by 12:00.
What fitness and wellness amenities are available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel features a fitness center, an indoor swimming pool, a hot tub, and a sauna.
Is there free Wi-Fi available at H15 Palace, A Luxury Collection Hotel, Krakow?
Yes, free Wi-Fi is available throughout the property.
What dining options are available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel offers an on-site restaurant serving international dishes and a lounge bar.
How far is H15 Palace, A Luxury Collection Hotel, Krakow from major attractions like St. Mary's Basilica?
St. Mary's Basilica is located 600 m from the hotel.
Does H15 Palace, A Luxury Collection Hotel, Krakow provide room service?
Yes, room service is available 24/7.
What type of room amenities can guests expect at H15 Palace, A Luxury Collection Hotel, Krakow?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a private bathroom.
What other services does H15 Palace, A Luxury Collection Hotel, Krakow offer?
Additional services include concierge service, luggage storage, laundry services, and paid airport shuttle.
What attractions are within walking distance of H15 Palace, A Luxury Collection Hotel, Krakow?
Nearby attractions include St. Florian's Gate (600 m) and Krakow Central Railway Station (800 m).
Does H15 Palace, A Luxury Collection Hotel, Krakow have any unique features?
The hotel is known for its luxurious design that integrates historical architecture with modern amenities.
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