Sheraton Centre Toronto Hotel Skyline photoSheraton Centre Toronto Hotel Exterior photoSheraton Centre Toronto Hotel Exterior photo
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From253US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9
-
Steps from Nathan Phillips Square
Great
8.5
8.9
/10
4.2
4.0
/5

Amenities

The Sheraton Centre Toronto Hotel boasts a unique rooftop pool, offering panoramic views of the city skyline. It includes a well-equipped fitness center featuring the latest cardio machines and free weights. A spacious business center with meeting rooms supports both small and large gatherings.

Rooms

With over 1,000 guest rooms, including 25 suites, the hotel accommodates diverse preferences with various configurations. Many rooms offer floor-to-ceiling windows, providing excellent views of the downtown area. Guest rooms are equipped with ergonomic workspaces and plush bedding for a comfortable stay.

Location

Located at 123 Queen Street West, the hotel is a short walk from major attractions like the CN Tower and the Royal Ontario Museum. Guests can easily access shopping and entertainment options in the vibrant downtown core. Public transportation is readily available nearby, facilitating convenient travel around the city.

Dining

The hotel features the popular BnB restaurant, serving a diverse menu crafted with local ingredients. Whether it's breakfast, lunch, or dinner, guests can enjoy a variety of culinary options onsite. Room service is available, allowing guests to dine in the comfort of their own rooms.

Wellness

For relaxation, the hotel offers a modern spa with a range of rejuvenating treatments and services. The fitness center provides group classes, personal training, and wellness programs tailored to individual needs. The outdoor heated pool area is complemented by lounge space for soaking up the sun.

Highlights

Location: Short walk from CN Tower

Rooms: 1,000 guest rooms including 25 suites

Dining: BnB restaurant with local ingredients

Wellness: Spa with rejuvenating treatments

Business: Spacious meeting rooms for gatherings

Must-do experiences

  • Visit the Distillery District for boutique shops and craft brews.
  • Try the peameal bacon sandwich at Carousel Bakery-a Toronto classic!
  • Explore the Art Gallery of Ontario for stunning Canadian art collections.
  • Stroll through St. Lawrence Market for fresh produce and local delicacies.
  • Catch a performance at the Royal Alexandra Theatre for a great show!
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Select your room type

Sheraton Centre Toronto Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite 1 King
2 persons
370 sq. feet 
1 King-size bed
Shower
Air conditioning
Suite 1 King
2 persons
500 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
Deluxe Suite 1 King
2 persons
500 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
Superior Guest Room 1 King Pool View
2 persons
370 sq. feet 
1 King-size bed
Shower
Balcony
Click button to see more rooms
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Facilities

Sheraton Centre Toronto Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Sheraton Centre Toronto Hotel, culinary delights await with local flavors and thoughtful selections. Guests can indulge in casual dining at Dual Citizen or elevate their dinner experience at 43 Down, surrounded by modern settings and warm atmospheres that reflect the vibrant spirit of Toronto.
Sheraton Centre Toronto Hotel Restaurant photo
Sheraton Centre Toronto Hotel Restaurant photo
Sheraton Centre Toronto Hotel Restaurant photo

Dual Citizen

American, Local
Ambiance
Modern, Family friendly
Key Offerings
The menu caters to diverse diets with vegetarian, vegan, gluten-free, and dairy-free options. Enjoy breakfast, brunch, lunch, or dinner with a focus on comfort food and local favorites.
Reservation
Not needed
Open daily from 06:30 to 23:00; extended hours until midnight on Friday and Saturday.

43 Down

Local, International
Ambiance
Modern
Key Offerings
An elegant dinner spot with a gluten-free menu. Experience local delicacies with an international twist in a stylish setting perfect for evening relaxation.
Reservation
Recommended
Open Tuesday to Saturday from 17:00 to 01:00, and until midnight on Wednesdays and Thursdays.

Sheraton Centre Toronto Hotel Location

123 Queen Street West, Toronto, Canada, M5H 2M9
Map view
123 Queen Street West, Toronto, Canada, M5H 2M9
Nearby
Shopping Area
CF Toronto Eaton Centre
1500 ft
Square
Nathan Phillips Square
800 ft
Public Building
Toronto City Hall
400 ft
Public Building
Osgoode Hall
400 ft
Monument
Campbell House Museum
900 ft
60 Queen St W
Old City Hall
900 ft
Museum
Textile Museum of Canada
1700 ft
Church
Church of the Holy Trinity
1900 ft
100 Queen St W
South African War Memorial
800 ft
Restaurants
The Keg
800 ft
165 York St
Osgoode Hall Restaurant
400 ft
Osgoode Hall 130 Queen St W
Quinn's Steakhouse
900 ft
96 Richmond St W Sheraton Centre
Tachi
800 ft
111 Richmond St W Assembly Chef's Hall
Little Khao
800 ft
111 Richmond St W Assembly Chef's Hall
BnB
800 ft
123 Queen Street West Sheraton Centre Hotel
Assembly Chef's Hall
1000 ft
111 Richmond St W
Little DaiLo
1000 ft
111 Richmond St W Unit 10
Love Chix
1000 ft
111 Richmond St W Inside Assembly Chef's Hall
Explore Toronto
Explore the Best of Downtown Toronto
Top Attractions
Activities
Dining
Entertainment
Nathan Phillips Square
Nathan Phillips Square
3 minutes' walk
Iconic public square featuring the famous Toronto sign, skating rink in winter, and hosts various cultural events year-round.
CF Toronto Eaton Centre
CF Toronto Eaton Centre
6 minutes' walk
Renowned shopping mall with over 230 stores, impressive architecture, and a central location that makes it a must-visit.
HD Toronto City Hall
2 minutes' walk
Remarkable example of modernist architecture, this building hosts official city events and is a vibrant community gathering space.
Hockey Hall of Fame
Hockey Hall of Fame
12 minutes' walk
Comprehensive tribute to hockey with exhibits, memorabilia, and interactive experiences that appeal to fans of all ages.
Bike Rentals at Toronto Cycling
10 minutes' walk
Local bike rental shop offering a fun way to explore the city's waterfront and parks. Rentals available year-round.
Mindfulness Yoga at Queen's Park
15 minutes' walk
Relaxing outdoor yoga sessions amidst lush greenery in Queen's Park, perfect for unwinding and rejuvenating mental health.
The Keg
The Keg
3 minutes' walk
Steakhouse known for its vibrant atmosphere, extensive wine list, and signature prime rib and seafood dishes.
Osgoode Hall Restaurant
Osgoode Hall Restaurant
2 minutes' walk
Charming eatery specializing in Canadian cuisine, offering delectable dishes such as poutine and fresh seafood.
Tachi
Tachi
3 minutes' walk
Sushi bar known for its fresh ingredients and creative rolls, ideal for a quick lunch or a casual dinner.
Scotiabank Arena
Scotiabank Arena
15 minutes' walk
Home to NHL and NBA games, offering thrilling sporting events and concerts year-round, catering to sports fans and music lovers.
Harbourfront Centre
Harbourfront Centre
19 minutes' walk
Cultural hub with art galleries, theaters, and music festivals, providing diverse entertainment options for families and visitors.
Getting around
City Centre
Toronto4 min  ·  1000 ft
Airports
Billy Bishop Toronto City (YTZ)6 min  ·  2.3 mi
Pearson (YYZ)44 min  ·  18.0 mi
Train
Toronto Union Station10 min  ·  2700 ft
Underground
Osgoode Subway3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at CAD 60 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 15 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, Panjabi / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese
Number of floors:
43
Number of rooms:
1372

Reviews and Ratings

Feedback about Sheraton Centre Toronto Hotel from previous guests about their experience.
Review score
Based on 1613 verified reviews
8.6/10
Great
86%
Recommend
Breakfast
8.9/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.6/10
Free Wi-Fi
8.6/10
Location
9.4/10
Paid Wi-Fi
7.8/10
Staff
8.8/10
Value for money
7.8/10
Guest reviews
based on 1613 reviews
8.6/10
based on 2506 reviews
4.5/5
based on 2126 reviews
8.5/10
John from Canada
Couple
Guest room 1 King
4 nights in November 2025
|
Reviewed:January 12, 2026
9.0/10

Excellent stay downtown

comfortable bedhelpful staffmodern equipmenteasy access
The room included a very comfortable bed and nice pillows. The staff were helpful and friendly. The gym was quite nice and had modern equipment. The hotel's location allowed easy access to nearby attractions.
The breakfast menu changed due to a large conference, which limited the food selection.
Service
9/10
The front desk provided an accommodating service, and the staff was consistently helpful during my time there. I saw the staff worked diligently, ensuring guests had what they needed during a busy period. Their attentiveness was notable and very efficient.
Dining
8/10
The hotel restaurant provided a reasonably priced dinner, however, breakfast was a different experience. I found alternative dining options outside of the hotel. The club lounge offered a limited breakfast menu, but it still showed quality.
Rooms
10/10
My room had everything i needed and I enjoyed the quiet environment. I noticed the hotel maintained a very clean room, contributing to a relaxed stay. The room size worked very well and had great features.
0 Helpful
|
Show less
Thomas from Germany
Couple
Guest room 1 King
3 nights in November 2025
|
Reviewed:January 07, 2026
9.5/10

Great experience

friendly staffoutdoor poolsecure room
I love this hotel. Staff are friendly plus our room was clean and secure. The hotel also has an outdoor swimming pool and a sauna. The location it is near to Union station, entertainment and shopping.
The bar it gets very busy, sometimes seemed under staffed.
Dining
9/10
The hotel include a restaurant with various dishes to choose from. The breakfast buffet include a lot of options like eggs, sausages, bacon, fresh fruits, pastries, and different kinds of bread. I enjoyed every breakfast.
Rooms
10/10
My room had a comfortable king bed plus a large flat screen television. The room include a mini fridge for keeping drinks cold plus a coffee maker with coffee and tea. The bathroom had a separate shower and a bathtub.
0 Helpful
|
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Sylvain from France
Couple
Guest room 1 Queen
4 nights in November 2025
|
Reviewed:December 11, 2025
7/10

adequate lodging downtown

helpful staffquiet roomoutdoor courtyardpoor internetplain roomchlorine taste
the location was ideal for accessing downtown attractions i found the staff to be helpful with directions the room was quiet i could rest well the hotel had an outdoor courtyard with a waterfall it was a nice feature
the internet service was very poor i could not connect consistently the room was quite plain with few amenities the water tasted strongly of chlorine it was not enjoyable the breakfast system was confusing with vouchers
0 Helpful
FAQs
About Sheraton Centre Toronto Hotel
What time is check-in and check-out at Sheraton Centre Toronto Hotel?
Check-in is at 15:00 and check-out is at 11:00.
What are the dining options available at Sheraton Centre Toronto Hotel?
The hotel features on-site dining venues, including Dual Citizen and 43 Down serving American cuisine.
Which attractions are located near Sheraton Centre Toronto Hotel?
Nearby attractions include Nathan Phillips Square (0.3 km), CF Toronto Eaton Centre (0.5 km), and the Hockey Hall of Fame (1 km).
What amenities can guests expect in their rooms at Sheraton Centre Toronto Hotel?
Rooms are furnished with a flat-screen TV, coffee maker, air conditioning, and marble bathrooms.
Are there any fitness facilities at Sheraton Centre Toronto Hotel?
The hotel features a modern gym, an indoor/outdoor heated pool, and a sauna.
What breakfast options does Sheraton Centre Toronto Hotel offer?
Breakfast is available for an additional charge of 15 CAD.
How far is Sheraton Centre Toronto Hotel from Billy Bishop Toronto City Airport?
The hotel is located 5 km from Billy Bishop Toronto City Airport.
Is there free Wi-Fi available at Sheraton Centre Toronto Hotel?
Yes, complimentary Wi-Fi is available in guest rooms.
What languages do the staff at Sheraton Centre Toronto Hotel speak?
The staff speaks multiple languages, including English.
Does Sheraton Centre Toronto Hotel provide business services?
The hotel features a full-service business center and over 12077.4 m² of meeting space.

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