What is the check-in and check-out policy at The Black Swan - The Inn Collection Group?
Check-in is from 15:00, and check-out is by 10:30.
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The Black Swan - The Inn Collection Group, Helmsley
97US$
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Key details
About the Hotel
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
- Close to Helmsley Castle
Great
8.2
8.7
3.8
4.3
Location & Exploration
The Black Swan is centrally located in Helmsley, known for its charming market town atmosphere. Guests can explore local attractions such as Rievaulx Abbey,
Accommodations
The hotel offers 60 unique rooms, including classic, superior, and junior suites. Many rooms overlook the picturesque marketplace or the landscaped gardens, providing guests with scenic views. The
Dining Options
The Black Swan is known for its locally sourced, homemade cuisine prepared daily. Guests can enjoy traditional meals, including generous
Pet-Friendly Amenities
The Black Swan extends a warm welcome to canine companions with designated
Historic Significance
Dating back to the
Highlights
Location: Central market town in Helmsley
Rooms: 60 unique rooms with scenic views
Dining: Locally sourced, homemade cuisine
Pet-Friendly: Designated dog-friendly rooms
History: Inn dating back to the 15th century
Must-do experiences
- Stroll through Helmsley Walled Garden, a serene hidden gem.
- Try the famous Helmsley pies at the local Pie Shop for lunch.
- Visit Rievaulx Abbey, an impressive historic site nearby.
- Explore the quirky Helmsley Arts Centre for local culture.
- Don't miss the market in Helmsley on Fridays for fresh produce.
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Select your room type
The Black Swan - The Inn Collection Group offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Suite Double Room View
2 persons
345 sq. feet
1 King-size bed
Shower
Heating
room details
Cosy Double Room
2 persons
185 sq. feet
1 Double bed
Shower
Heating
room details
Family Room Bunks
2 persons
325 sq. feet
1 King-size bed
Shower
Heating
room details
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Price and Room Availability Calendar
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Facilities
The Black Swan - The Inn Collection Group offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Off-site car park
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Spa & Leisure
- Garden area
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Black Swan, dining options celebrate the rich flavors of Europe while providing a warm, inviting atmosphere. Guests can enjoy everything from hearty breakfasts to romantic dinners, complete with live music and an extensive selection of wines, all set against the backdrop of a beautiful Walled Garden.
The Black Swan - The Inn Collection Group Location
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
Map view
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
City landmarks
Garden
Helmsley Walled Garden
2100 ft
Park
Duncombe Park
1.0
mi
Zoo
National Centre for Birds of Prey
5200 ft
Museum
Rievaulx Abbey
2.3
mi
Landmark
Rievaulx Terrace and Temples
2.2
mi
Landmark
National Trust
2.2
mi
Church
Ampleforth Abbey
3.2
mi
Church
Church of Saint Oswald
3.1
mi
Church
St Gregory's Minster
4.2
mi
Landmark
The Helmsley Arts Centre
13.1
mi
Landmark
Market Cross
13.1
mi
Nearby
Helmsley Castle Castlegate
helmsley castle
500 ft
Church
Helmsley All Saints Church
600 ft
23 Market Place
William Sissons Gallery
0 ft
20 Castlegate
Look Gallery Helmsley
700 ft
Restaurants
The Black Swan Tearoom
100 ft
Market Place
The Feathers Hotel
500 ft
Market Place
La Trattoria
300 ft
Market Place
The Royal Oak Hotel
200 ft
15 Market Place
Helmsley Spice
500 ft
1 Bridge Street
The Cocoa Tree
600 ft
4 Castlegate
The Beck Tea Room
600 ft
3 Castlegate
Castlegate Cafe
600 ft
12 Castlegate
Explore Helmsley
Explore Helmsley
Helmsley Walled Garden
8 minutes' walk
A stunning garden featuring a variety of plants and seasonal events. Perfect for a relaxing stroll amid vibrant flora.
Duncombe Park
20 minutes' walk
A magnificent park with scenic landscapes and historical architecture. Guided tours available during peak seasons.
National Centre for Birds of Prey
19 minutes' walk
Home to an array of birds including hawks and owls. Engaging displays and talks are perfect for wildlife enthusiasts.
Rievaulx Abbey
5-minute drive
An ancient Cistercian abbey set in stunning surroundings. Entry fees do apply, with guided tours enhancing the experience.
The Black Swan Tearoom
1 minute' walk
Charming tearoom offering classic English fare and delightful cakes. Ideal for afternoon tea in a cozy setting.
La Trattoria
2 minutes' walk
Authentic Italian cuisine with a warm atmosphere. Signature pasta dishes and homemade pizzas are highlights.
The Feathers Hotel
2 minutes' walk
Traditional pub with a cozy vibe. Offers local ales and a range of hearty dishes using fresh, seasonal ingredients.
The Helmsley Arts Centre
20 minutes' walk
Cultural venue offering a variety of performances and exhibitions. Great for live music and art enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Black Swan - The Inn Collection Group provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Number of rooms:
57
Reviews and Ratings
Feedback about The Black Swan - The Inn Collection Group from previous guests about their experience.
Guest reviewsbased on 1673 reviews
Ava from United Kingdom
Couple
Double or Twin Room
3 nights in November 2025
|
Reviewed:December 08, 2025
8.7/10
Wonderful Stay
excellent locationample spacegood breakfastrelaxing atmosphere
The location was excellent. The room had ample space. The provided breakfast had good choice. Staff was friendly and professional. The beer garden provided a relaxing atmosphere. I was comfortable with the spacious room and dog-friendly facilities.
The handcut chips served during dinner felt slightly undercooked.
Service
9/10
The staff were professional and friendly. They provided quick responses to requests for assistance. Nothing seemed too much trouble, showing attentiveness. I felt well-cared for.
Dining
8/10
The breakfast had good options. The menu presented a variety of dishes to choose from. I had partridge salad, cheese soufflé, hake and burger. All dishes were tasty.
Facilities
9/10
The inn has a beautiful beer garden. The rooms had warm fires. I was able to use car parking, a plus. I noticed the gardens were lovely.
0 Helpful
|
Daniel from United Kingdom
Family with children
double or twin room
3 nights in October 2025
|
Reviewed:November 17, 2025
9/10
detailed stay review
quality bedample spacevaried choice
The room offered a garden view. the bed was of high quality. dining and relaxation spaces were ample. Breakfasts featured a varied choice.
0 Helpful
Amelia from United Kingdom
Single
Cosy Double Room
4 nights in October 2025
|
Reviewed:October 26, 2025
6/10
mixed experience at this hotel
clean dining arealack of servicenoisy floorboards
the dining area was clean.
i was not happy with the service here! there was a distinct lack of customer service across all the staff. the floorboards creaked a lot. this made it hard to sleep.
0 Helpful
FAQs
About The Black Swan - The Inn Collection Group
How far is The Black Swan - The Inn Collection Group from Durham Tees Valley airport?
The hotel is 65 km from Durham Tees Valley airport, which is approximately a 55-minute drive.
What are the on-site dining options at The Black Swan - The Inn Collection Group?
The hotel features an à la carte restaurant serving European cuisine and a coffee bar.
Is breakfast available at The Black Swan - The Inn Collection Group?
Breakfast is available for an additional charge of 12 GBP.
What amenities can guests expect in the rooms at The Black Swan - The Inn Collection Group?
Rooms include free Wi-Fi, a flat-screen TV, tea and coffee facilities, and a private bathroom.
What attractions are located near The Black Swan - The Inn Collection Group?
Nearby attractions include Helmsley Castle (0.5 km), Rievaulx Abbey (9 km), and Helmsley Walled Garden (0.5 km).
What languages are spoken by the staff at The Black Swan - The Inn Collection Group?
The staff primarily speaks English.
What facilities are provided for children at The Black Swan - The Inn Collection Group?
The hotel offers a children's menu and designated family-sized rooms.
What types of rooms are available at The Black Swan - The Inn Collection Group?
Guests can choose from classic double rooms, feature rooms, superior rooms, and family rooms.
What views do the rooms at The Black Swan - The Inn Collection Group offer?
Rooms offer views of the market square or beautiful gardens.
What additional services does The Black Swan - The Inn Collection Group offer?
Additional services include luggage storage, 24-hour security, and a lounge area.
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